Logistic Specialist III

Job Description

Join a rapidly growing team as a Logistic Specialist III in the Intermodal AZIM Operations team. You will play a key role in ensuring the end-to-end operational execution of all loads, both internal and external, shipped on our 1P network. This position supports regions and shippers across the Supply Chain network, ensuring on-time pickup and delivery of freight from vendors, fulfillment centers, rail yards, and shipper hubs. In the event of disruptions, you will be responsible for addressing issues, keeping stakeholders informed, and ensuring timely resolutions. You will be the first line of defense in understanding network trends, delays, dwells, and other exceptions impacting delivery performance.

Responsibilities

• Communicate with customers, carriers, railroad partners, vendors/suppliers, stakeholders, program managers, and fulfillment centers.
• Pull data from numerous databases using Excel, SQL, and other data management systems to perform ad hoc reporting and analysis as needed.
• Understand performance metrics to assist with driving business results.
• Rectify disruptions and process breaks, following standard work to make informed decisions based on available data.
• Provide real-time customer experience by working in a fast-paced operating environment.
• Systematically escalate problems or data variances to the relevant owners and teams.
• Deliver follow-through on resolutions to ensure information is communicated effectively.
• Work within various time constraints to meet critical business needs while measuring and identifying activities performed.
• Communicate both verbally and in writing, as data and findings are critical to tracking trends and performance inefficiencies.

Essential Skills

• 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel).
• Experience in logistics, intermodal, SQL, supply chain, transportation, railroad, and maritime.
• Critical thinking to make inferences and decisions based on data.
• Knowledge of Excel at an intermediate level, including pivot tables, charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, and array formulas.
• Experience managing large data sets and utilizing them to drive performance and process improvements.

Additional Skills & Qualifications

• High School diploma or equivalent.
• 2 years of experience in logistics/transportation.
• Ability to work overtime as required.
• Ability to read and take direction in English.
• Experience using Inventory Management Systems.
• Understanding of inventory control methodology.
• Demonstrated positive work attitude and leadership skills.
• Demonstrated ability to perform above minimum standards for extended periods.
• Commitment to a culture of safety.
• Bachelor's degree (preferred).
• Experience with SQL (preferred).

Work Environment

This is a hybrid role, with a split schedule between in-office and remote work. In-office days are Monday/Tuesday and Thursday/Friday, with shifts being Sunday – Wednesday or Wednesday – Saturday, from either 6:30 am – 5 pm or 6 am – 4:30 pm, on a 4/10 schedule. You will have further opportunities to grow within the supply chain and logistics team, engaging in critical thinking and interaction with our systems.