Patient Authorization Representative
UCLA Health Systems
Posted Saturday, March 22, 2025
Posting ID: 21708
Los Angeles, CA
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Description
As a Patient Authorization Representative, you will be responsible for:
Job Qualifications
Qualifications
We're seeking a flexible, customer-focused, detail-oriented individual with:
As a Patient Authorization Representative, you will be responsible for:
- Pre-encountering and pre-registering patients as well as providing registration support to patients, clinic staff, and managers
- Verifying insurance and enter insurance benefits information into the CareConnect system prior to appointments
- Determining co-pays and deductibles; confirming and obtaining appropriate insurance authorization
- Informing patients of their financial responsibility
- Answering a busy phone system
- Delivering exceptional customer service to patients, faculty, staff, vendors, insurance company representatives, and registration representatives
Job Qualifications
Qualifications
We're seeking a flexible, customer-focused, detail-oriented individual with:
- Experience with pharmaceutical/medical insurance verification and authorization
- Excellent communication, interpersonal, organizational, prioritizing and analytical skills
- Working knowledge of third-party payor verification terminology
- Background with relevant state and federal programs, including Medicare, Medi-Cal, and CCS programs
- Computer proficiency with Word, Excel, and CareConnect system
- Experience with medical office procedures, including scheduling appointments
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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