Call Center - Banking Start Next Week WEEKLY PAY 20

Weekly Pay!

Well Established banking organization

Work Schedule:

8:30 am - 5:00 pm, 7 days a

week (shifts vary)

Call Center hours are 7:00 am-7:00 pm, 7 days a week -

shifts may vary based on business need. Agents must be available to work on 1

weekend days.

*Must be able to work all 7 days, but will only be working

5 days a week.

**Training will be 2-3 months

**During Training it will be between M-F

Description

• Manages inbound calls and/or virtual teller sessions.
• Resolves fundamental member inquiries about checking and savings accounts, transaction research, and balance inquiries.
• Gather information, analyze facts, and educate members on appropriate products/services to provide a one-point resolution.
• Ready to support members and team by being timely, prepared, and ready to assist members by delivering a great experience with a positive attitude.
• Ability to effectively present information in one-on-one and small group situations to members and other employees of the organization.
• Demonstrate proficiency and be knowledgeable about technology with the ability to quickly learn and access products through virtual banking.

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