Epic Willow Ambulatory Analyst

Description

Details about these roles/must haves:

• Must have experience with both Willow ambulatory and willow inventory

• Has experience with mentorship

• Someone with some experience with at least two implementations

• Pharma tech experience would be great but not a must

• They need both willow ambulatory and willow inventory because they have 3 new retail pharmacies they are going live with

• They have integration work where they are converting a year of documentation into epic from QS1

• They use first data bank for ambulatory, but they will also be implementing labels

• Someone with 3rd party application experience would be great as well with the label implementation they have to do

Responsible for the design, analysis, implementation and maintenance of computer-based information systems. Installs, troubleshoots, maintains and modifies application software. Works as part of a team consisting of IST and client department caregivers to ensure systems are developed, installed and maintained for optimizing departmental resources.

ESSENTIAL FUNCTIONS

1. Leads projects associated with application implementation and execution of moderate complexity and size. May assist Sr. Analyst with larger more complex projects. Applies project management methodology and utilizes standard project management for software in development and maintenance of project plans.

2. Review and understands system options and specifications of applications and utilizes the specifications as applicable to make recommendations on use.

3. Consults with customers to understand workflows, processes, data collection, reports details and other technical issues associated with software as they relate to system design and build decisions that support the department's function and goals.

4. Analyzes design alternatives and makes appropriate design decisions. Designs, validates and confirms new or changed functionality with the application environment that meets customer specifications. Understands and translates the business/department functionality into Application configurations and workflow validations. May require guidance from Sr. Analysts.

5. Builds, tests, and debugs application to ensure the system meets end-user requirements. Participates in building complete testing plans to validate system parameters and functionality performs as specified.

6. Identify and resolve moderately complex issues independently. May require guidance and mentorship from Sr. analyst for resolution. Assists Sr. Analyst in resolution of complex issues.

7. Completes assigned application deployment, management and testing tasks.

8. Assists application and technical team in the on-going management of user request, issues, clinical application problems, and delivery of application enhancements.

9. Maintains project documentation including resources used, decisions, outcomes, agreements etc

10. Works with vendors as appropriate to ensure smooth operation of products, reporting and resolution of issues.

11. Performs other duties as assigned.

QUALIFICATIONS

EDUCATION: Bachelor Degree in Computer Science, clinical, or business discipline; or equivalent knowledge and skills obtained through a combination of education, training and experience.

EXPERIENCE/TRAINING: • Three years progressive healthcare industry experience required.

• Two years’ experience with hospital software or hardware technology including designing, configuring, training, or implementing applications required.

• Healthcare operations experience is desirable.

• Experience with clinical and business workflow analysis for development of electronic solutions within assigned application required.

• Experience organizing and managing detailed information and working with teams required.

LICENSE/CERTIFICATION: Epic certification/experience highly preferred; may be required within a specific time parameter post hire.

Licensure/Certification/Registration to practice in trained clinical area as required by State preferred.

OTHER SKILLS: • Knowledge of operational healthcare hospital workflows.

• Knowledge of system configuration, data tools and concepts, application implementations, optimization, report writing, or related applicable skill set preferred.

• Understanding of systems analysis concepts, techniques, industry best practices, tools and standards.

• Proficiency in the use of MS Office applications (Outlook, Word, Excel, PowerPoint) required.

• Ability to work independently in an environment with multiple work demands and focus on detail.

• Excellent verbal and written communication skills

• Strong organizational and analytical skills

• Ability to manage multiple priorities, projects and display flexibility in a fast paced and changing work environment.

• Ability to accommodate varying levels of travel to attend meetings, implementations and customer support activities.

• Utilize software change management, process improvement and quality planning methods in all phases of work.

Skills

willow inventory, willow ambulatory, Epic, Willow, analyst

Top Skills Details

willow inventory,willow ambulatory

Additional Skills & Qualifications

positive, ability to build relationships with stakeholders, confident in healthcare knowledge of industry trends, understanding PMBOK and general project management principles and methedologies

Experience Level

Expert Level