UX, Interaction Designer

Hybrid: 3 days onsite - 2 days remote

Duration: 18 month w2 contract

What we're looking for Our UX Interaction Designers are experts in creating beautiful, usable solutions based on unbiased user research. They are at the forefront of setting strategic design direction for our financial suite of products and championing the voice of the user throughout our organization.

• What you’ll be doing Designs lean, iterative, and development-ready solutions that can scale for the future, but understands the technology constraints of the now. Thinks deeply about the user experience balanced with business goals to inform their designs.
• Leads the product team (Product Owner, Project Manager, Software Engineers) through the user-centered design process with collaborative workshops for discovery and ideation.
• Applies user research insights to drive product design and strategy, and help your team understand why and how to build better experiences.
• Plans and executes user research in collaboration with internal stakeholders, and shares findings broadly across the organization.
• What you’re good at Craft beautiful and usable designs for digital products by applying your domain expertise, deep research findings, and collaborating with peers across the product organization.
• Conduct user research and experiments from planning to synthesis. Play an active role in advocating
• for a Human-Centered Design process and creating a collaborative environment.
• Engage and inspire the product organization about our customers' experiences through powerful story-telling of the human-centered design process, research insights, and customer journeys. Lead as a ‘player/coach' – owning UX design and mentoring less experienced designers.

Skills Required:

• Craft beautiful and usable designs for digital products by applying your domain expertise, deep research findings, and collaborating with peers across the product organization.
• Conduct user research and experiments from planning to synthesis. Play an active role in advocating for a Human-Centered Design process and creating a collaborative environment.
• Engage and inspire the product organization about our customers' experiences through powerful story-telling of the human-centered design process, research insights, and customer journeys. Lead as a ‘player/coach' – owning UX design and mentoring less experienced designers.

Skills Preferred:

• Demonstrable experience in UX design and research in all phases across a variety of projects and mediums. Deep expertise in Interaction & Visual Design, Information Architecture, UX Writing, and UX Research.
• Advanced knowledge of Figma, Sketch, InVision, Adobe Creative Suite, and/or other design and prototyping software. Visualize and test concepts at varying levels of fidelity – napkin sketches, sacrificial concepts, wireframes, interactive & functional prototypes, development-ready assets. Experience synthesizing research findings into actionable insights that inform strategic decisions and design solutions.

Experience Required:

• 4+ years of experience as a UX/Interaction/Product Designer working across a breadth of digital media. 2+ years of experience leading the human-centered design process with highly collaborative, multidisciplinary teams.

Experience Preferred:

• Familiarity with code and closely working with development teams

Education Required:

• Bachelor’s degree in user experience, human-computer interaction, interaction design, service design, graphic design, or digital design-related degree.

Education Preferred:

• Master’s in user experience, human-computer interaction, interaction design, service design, graphic design, or digital design related-degree. Additional Bachelor's in sociology, anthropology, psychology, or related degree. 6+ years of experience as a UX or Interaction Designer.

Experience Level

Expert Level