M365 Administrator

Top Skills' Details

• 3-5+ years of experience with M365 Administration and Configuration (Specifically in GCC).
• 3-5+ years of experience in preparing technical documentation for internal and external stakeholders.
• A proven ability to investigate the impact of product change on enterprise implementations of M365 GCC.
• Strong written and oral communication skills within a collaborative team environment.

Description

• This position will support the M365 implementation as a member of the team responsible for monitoring, investigating, recommending, and implementing updates to the M365 environment.
• This position is a technical resource expected to possess experience and understanding of the configuration and administration of the M365 suite of products deployed at the enterprise level.
• M365 products within scope include SharePoint Online, Teams, Planner, OneDrive, Outlook, Forms, Loop, Viva Engage, and will grow to include new tools as they become available to the SOM.

Primary duties include:

• Monitor updates to M365 products within the Government Community Cloud (GCC).
• Analyze impact of product updates to the SOM M365 tenant in GCC.
• Review product configuration options and recommend settings that are in alignment with SOM standards, policies, and licensing.
• Create technical documentation that may be used to communicate recommendations to decision makers or to serve as job aids to end users.
• Participate in working sessions with the SOM M365 product team working group and with Microsoft resources supporting the SOM.