Job Title: Office Coordinator

Job Description

The Office Coordinator will support and work alongside the Office Manager in ensuring smooth and efficient office operations. This role involves a variety of administrative and clerical tasks, including sales order entry, answering phones, managing packing slips, filing, and handling email correspondence. While an aerospace background is preferred, it is not required. Currently, only one person is in the office, which is the Office Manager, so this person will occasionally assist with other tasks such as inventory, packaging, labeling, etc. Experience working in a manufacturing, construction, or shop environment is highly desirable due to the very casual environment (not your typical fancy office setting). Family-owned and small company, so everyone is expected to wear multiple hats and help others on the team when able. The current Office Manager is planning to stay with the company for about four more years, and the ideal plan would be for this person to move into her role.

Responsibilities

• Accurately enter sales orders into the system and ensure timely processing.
• Answer, screen, and direct phone calls to the appropriate departments.
• Prepare and manage packing slips for outgoing shipments.
• Maintain organized filing systems for both physical and digital documents.
• Handle incoming and outgoing emails, ensuring prompt and professional communication.
• Assist with various administrative tasks as needed, including scheduling meetings, managing office supplies, and coordinating with vendors.
• Provide excellent customer service to clients and visitors, addressing inquiries and resolving issues promptly.
• Perform data entry tasks to maintain accurate records and databases.
• Ensure the office environment is clean, organized, and well-stocked with necessary supplies.
• Assist with various other tasks when additional help is needed.

Essential Skills

• High School Diploma
• Minimum of 2+ years of administrative/office coordinator/clerical experience (excluding call center experience)
• Proficiency in Microsoft Outlook, Word, and Excel
• Strong communication skills via phone and email
• Ability to maintain organized filing systems
• High attention to detail with data entry and order entry
• Experience working in a manufacturing, construction, or shop environment

Additional Skills & Qualifications

• Quality Assurance / ISO 9000 experience
• Blueprint reading

Work Environment

The office is currently very small but growing, with plans to move to a larger office within the year. The company is family-owned, and with its small size, everyone is expected to wear multiple hats and assist others on the team when able. The work schedule is Monday through Friday, from 8:00 am to 4:30 pm. Benefits include a 6-month contract to hire, a 401k with a 3% match, health insurance, two weeks of vacation after 90 days of direct employment, holiday parties, and monthly catered meals. Once direct, employees earn one hour of sick time for every 30 hours worked.