Order Entry Specialist - Customer Service

TEKsystems is actively hiring for a Order Entry Specialist/Customer Service Rep for a large and growing manufacturing company!!! Must be qualified!!

Start Date: May 5th

MUST HAVES:

1+ year of manufacturing customer service experience

Experience with salesforce or SAP is preferred

Description:

• Answering inbound phone calls in a professional and helpful manner.

• Making outbound phone calls in response to any inquires, questions, or other follow up

• Confirms account number, part number & descriptions 

• Communication to customer on availability, open orders, and ship dates 

• Confirms pricing & availability 

• Answer customer service inquiries, phones or emails as assigned and meets statistical expectations as set by supervisor (refer to grid) 

• Supports administrative duties on sending and receiving supplier purchase orders 

• Ability to multi-task issuing credits and rebills according to policy and procedure

Shift:

Monday-Friday, 8am-5pm