Job Title: Logistics Coordinator

Job Description

We are seeking a dedicated and detail-oriented Logistics Coordinator to join our team. The ideal candidate will utilize SAP, manage delivery notes, process shipping paperwork, and ensure timely order fulfillment. This role requires excellent communication skills and the ability to work under deadlines while maintaining accuracy and organization.

Responsibilities

• Utilize SAP to print transfer orders, complete delivery notes, and monitor order and inventory status.
• Maintain a detailed log of all deliveries and crates created.
• Process shipping and receiving paperwork, including packing slips and crate labels, and deliver completed documentation to the shipping coordinator.
• Communicate with vendors and customers to ensure timely and accurate order fulfillment.
• Track shipments and delivery dates to ensure on-time deliveries.
• Ensure proper packaging and labeling of hazardous materials, maintain Safety Data Sheets (SDS), and complete all multimodal dangerous goods forms accurately.
• Use multiple software programs, including Microsoft Office products and Siemens TMS, to support daily operations.
• Create crate tickets using BOXCAD, ensuring that paperwork matches the materials packed, and coordinate with the material specialist for accurate documentation handling.
• Support crating operations by preparing quotes and processing invoices for special crates as requested by the Crating Manager.
• Process purchase orders in the system.
• Perform a monthly reconciliation between the crate log and the internal system.
• Address and log crating-related customer complaints, ensuring clear communication with the picking-packing team.
• Update and maintain storage location logs for crating, track final shipping dates, and ensure Bill of Lading (BOL) information is entered into SAP.
• Perform material transfers for crating inventory.
• Generate and reconcile reports on shipments, inventory, and financials, providing clear and consistent information.
• Prepare packing lists and shipping labels.
• Coordinate with the shipping specialist to ensure completion of all tasks for all materials needing to ship.
• Provide all necessary information to carriers and forwarders for shipments.
• Correspond with customers, carriers, and forwarders via email and phone to ensure timely shipping of materials.
• Update customers with tracking details and follow up on any discrepant shipments or resolve any shipping-related issues.
• Perform other duties as needed by the Crating Manager.

Essential Skills

• Experience with SAP, particularly for transfer orders and inventory monitoring.
• Knowledge of supply chain and inventory management.
• Strong communication and organizational skills.
• Customer service experience.
• Proficiency in Microsoft Office programs, including Outlook, Word, and Excel.

Additional Skills & Qualifications

• General knowledge of transportation and customer service.
• Attention to detail and organizational skills.
• Ability to communicate in a professional, courteous, and effective manner.
• Capability to properly fill out paperwork and maintain files.
• Ability to work under deadlines.