Analyst,Community Relations

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers that provides higher quality health and wellness care that improves outcomes, manages medical costs, and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patient's communities, we can keep our patients healthy and then reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people in Illinois, Indiana, Michigan, Pennsylvania, and Ohio. At 40 locations, and with an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about the mission to rebuild healthcare as it should be.

For more information, visit http://www.oakstreethealth.com.

Role Description

Community Relations Managers are an integral part of our Outreach team. High levels of energy, flexibility, creativity, the ability to work well with a team, and problem-solving are required to be successful. You will be expected to design and execute community events throughout the week. Creating a positive environment for events at which the clinic's outreach team can succeed is a key component of the Community Relations Manager's role.

A Community Relations Manager plays an especially important part in expanding our reputation in the community. S/he is responsible for marketing Oak Street Health to eligible seniors by creating relationships with people important to our customer base, scheduling events, and participating in events. S/he works closely with the Marketing and Outreach teams.

This position has opportunities for advancement to leadership positions on the outreach team.

Responsibilities

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  Establish connections and build relationships with community leaders that have access to our patient population of older adults on Medicare.
  
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  Contact community leaders to create events and opportunities for our Outreach Associates to present Oak Street Health to the community, and to bring eligible prospective patients into our centers.
  
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  Heavy prospecting and cold calling to service coordinators at senior buildings, police districts, libraries, churches, park districts, senior groups, social services organizations, food pantries, and other community resource centers serving seniors.
  
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  Coordinate all details of the events with Oak Street employees to ensure that catering, materials, scheduling are all in sync.
  
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  Other duties as assigned.
  

This role reports to the Outreach Director.

What we are looking for

We're looking for motivated, experienced people with:

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  This position requires a high attention to detail and creativity
  
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  Public speaking combined with strong written and verbal skills
  
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  Must be comfortable with some cold calling and prospecting in a sales or business development environment
  
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  There is daily accountability on the number of events scheduled, so there must be a strong desire to work in a high profile position
  
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  Minimum performance standards include scheduling no fewer than 10 events per week.
  
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  Proven history of creating relationships with community leaders.
  
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  Bachelor's degree or equivalent work experience required.
  
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  Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
  
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  US work authorization
  
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  Someone who embodies being Oaky"
  

What does being Oaky" look like?

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  Radiating positive energy
  
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  Assuming good intentions
  
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  Creating an unmatched patient experience
  
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  Driving clinical excellence
  
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  Taking ownership and driving for results
  
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  Being scrappy
  

Why Oak Street?

Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

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  Collaborative and energetic culture
  
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  High levels of responsibility and rapid advancement
  
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  Competitive benefits; including paid vacation/sick time, generous 401K match with immediate vesting, as well as health benefits
  
  

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers.

Anticipated Weekly Hours
40

Time Type
Full time

Pay Range

The typical pay range for this role is:

$21.10 - $36.78

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

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  Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
  
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  No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
  
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  Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
  

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 10/16/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.