Sales Representative

Description

This position will initially be a hybrid, assisting with both quoting and sales responsibilities. Due to a colleague's leave, they will assist with quoting tasks while also handling business development and sales duties. The long-term goal is to focus on the sales role, but the immediate need is for quoting.

Quoting Duties:

• Write, process, and send quotes for testing services

• Respond to all quote requests in a timely manner and provide excellent customer service

• Evaluate customer requests and provide guidance on services offered

• Follow up on quotes until they are resolved

• Initiate project coordination with the client, immediately upon receipt of the signed proposal

• Stay in contact with customers, upselling services until close

• Identify the reason behind all lost quotes

Business development:

• Call on potential customers

• Call on qualified existing customers

• Participate in leadership-designated trade shows

• Participate in leadership-designated industry association meetings

• Assist in the identification of new opportunities for the continued growth of the company (i.e., help identify new pools of potential customers or new industries to serve)

• Prepare sales reports and forecasts

• Travel to industry meetings and client sites as needed

Skills

Microsoft office, customer service, quoting

Additional Skills & Qualifications

Skills/Experience:

• General knowledge of laboratory testing and/or construction and manufacturing industries preferred

• Technical competence to effectively communicate the test procedure concepts, specifications, and results with customers

• Understanding of and experience with consensus standards (ASTM, ANSI, building codes, etc.)

• Strong customer service and communication skills (written and oral)

• Demonstrable competence in the command of the English language, including grammatical skills and ability to review and assist in the preparation of technical reports

• Ability to work independently in a fast-paced, multi-tasking environment with shifting priorities

• Competence in math, science, and critical thinking skills, ability to identify and question illogical scenarios

• Must be proficient with computers, word processing (MS Word), spreadsheets (MS Excel), and presentations (MS PowerPoint)

Requirements:

• High School Diploma or GED required

• Bachelors of Science degree, technical degree, or equivalent work experience

• 5+ years of directly related experience in a service discipline

• Must possess and maintain a valid driver's license and a clean driving record