Logistics Specialist | Rockwall | On-Site | $18-23/hr

Job Description

The Logistics Specialist is responsible for executing customer vehicle relocation services orders and all supporting business operations. Key activities include customer order management and execution, communication through email and telephone with staff and pickup and delivery contacts. The role involves maintaining accurate data in each order tracked in CRM.

Responsibilities

• Manage execution of customer orders by coordinating and scheduling pickup and delivery of customer vehicles.
• Ensure customer instructions are precisely followed and orders are efficiently executed.
• Update CRM activities and notes promptly, maintaining accurate data after each communication.
• Create tasks and follow through to maintain accurate time-sensitive notes.
• Ensure compliance with company policies and procedures and adhere to applicable DOT regulations and Federal, State, and Local laws.
• Calculate and offer flat fees on orders through bid sheets in the absence of the manager or under the manager's direction.
• Move vehicles in and out of the lot, ensuring they are secured and staged for pickup by drivers.
• Account for all cars on the lot and address any vehicle issues before reactivation.

Essential Skills

• High School Diploma
• 6 months of customer service experience
• Strong Microsoft Office Excel, data entry, and CRM experience
• Typing speed of at least 37 WPM
• Strong communication skills (written and verbal)
• Ability to manage several concurrent projects with high attention to detail and accuracy
• Advanced computer skills

Additional Skills & Qualifications

• Inventory experience is a plus
• Ability to work in a fast-paced office environment while multi-tasking
• Detail-oriented and sensitive to communicating accurate information
• Enjoy being part of a cooperative and considerate team
• Possess and demonstrate professionalism, honesty, trustworthiness, respect, courtesy, patience, flexibility, cultural awareness, and a sound work ethic