Logistics Coordinator (RGM)

Description

On a day-to-day basis, you will be acting as a Remote Gate Agent supporting thousands of drivers across the country using a two-way Audio/video communication to verify/identity any necessary specifications on trucks and processes, while coordinating, communicating, and providing updates on a daily basis to all parties involved in the arrival, loading, unloading and departure at warehouses, facilities and distribution centers. • We are looking for candidates that are extremely detail oriented, can work in a fast-paced environment with a high sense of urgency, and are quick learners and technically savvy. • This team is able to take on all gate operations and allow those associates onsite to focus on the daily operations onsite that need to be completed. • On a daily basis, you will be speaking to roughly 200 drivers a day, so excellent and clear communication is a must.

Skills

phone etiquette, ms office suite, customer service, Logistics, Transportation, Freight, Supply chain, Dispatch, Third-party logistics

Top Skills Details

phone etiquette,ms office suite,customer service

Additional Skills & Qualifications

Qualifications: • 1+ year of high volume (Call Center) customer support experience - Will consider strong retail customer service from companies such as SBUX or Restaurant industry. • Strong job tenure required. • Someone who can follow an SOP – strong problem-solving skills is a must! • Experience with Microsoft Excel and keyboard short cuts. Must be proficient in computers! • Ability to multi-task and work on multiple projects at once, and must have ability to learn quickly and work in a fast-paced environment. • We are looking for candidates that are extremely detail oriented, can work in a fast-paced environment with a high sense of urgency, and are quick learners and technically savvy.

Experience Level

Entry Level