Patient Appointment Scheduler - STARTING ASAP

Job Description

• Greet patients and families at the front desk

• Troubleshoot issues with patients coming in utilizing the new iPad system for check-in/screening

• Answer incoming calls, schedule appointments, call on referrals

• Answer questions about appointments, insurance, and payments

• Assist with the smooth transfer of patients between departments

• Assist with administrative work such chart prepping, and and maintaining medical records

• Coordinate patient appointments and information flow between departments and outside organizations

Skills

Customer service, Patient service, insurance verification, administrative support, medical record, data entry, Scheduling, medical terminology, insurance claim, Customer support

Additional Skills & Qualifications

MUST HAVES:

- Administrative background- Filing, scanning, data entry

- Technical abilities- Adobe, PDF, Outlook, Excel (plug data). Converting things from PDF to an Email**

- Working under a deadline without any monitoring

- Mathematical- Second counted to check deposits

- The ideal candidate will have prior experience in the healthcare industry

- Experience handling medical records, posting payments and insurance verification