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We are seeking dedicated and compassionate Crisis Counselors to join our team at a Federally Qualified Health Center (FQHC) in Sacramento. This role involves responding to the 988 hotline, and providing emotional support, assessment, crisis intervention, and treatment/support referrals to contacts. Key Job Responsibilities:<ul><li>Respond to 988 and Lifeline Crisis communications, hotlines, and provide emotional support, assessment, crisis intervention, and treatment/support referrals.</li><li>Consistently and accurately assess each caller for suicide risk following assessment protocols and practices; provide adequate and relevant safety/action planning for each caller.</li><li>Offer and provide Follow Up Texts, Chats, and Calls to callers at risk of suicide, suicide loss survivors, and others.</li><li>Follow through on Imminent Risk calls to assure emergency contact is made with callers and confirm outcomes or re-engage callers as indicated.</li><li>Provide detailed and thorough documentation for all crisis line calls and Crisis Chats/Texts.</li><li>Adhere consistently to call management guidelines and all crisis center policies and procedures.</li><li>Assist with reporting on crisis center data and outcomes throughout the year.</li><li>Assist with maintaining and updating the community resource database.</li><li>Maintain confidentiality of all callers, Crisis Chat and Text users, crisis center location, Crisis Center staff, and Crisis Line Policy and Procedures.</li></ul>Employee Value Proposition (EVP): For those passionate about mental health, this is an opportunity to impact and save lives. We seek individuals interested in working in mental health, behavioral health, and community service. As an FQHC, we serve a population of people who are uninsured or insured with government-supplemented benefits (Medi-Cal, Medicaid, etc.). We provide healthcare for an underserved population. Work Environment:Call center environment - onsite Shift Options:<ul><li>Tues-Sat: 7am-3:30pm (40 hours/week)</li><li>Sun-Thurs: 11pm - 7:30am (40 hours/week)</li><li>Fri-Mon: 3pm - 11:30pm, 11pm - 7:30am (32hours/week)</li><li>Fri-Mon: 1:30pm - 6pm (22.5 hours/week)</li><li>Sun-Mon: 10:30pm - 3am (9 hours/week)</li><li>Fri-Sat: 7am - 3:30pm, 3pm - 11:30pm (16 hours/week)</li><li>Fri-Sat: 8am - 1:30pm, 1:30pm - 6pm (9 hours/week)</li></ul>Shift times include a 30-minute lunch, with the option to extend to a 1-hour lunch, which will extend the shift accordingly. #westpriority25

public

Mental Health Crisis Counselor (FT & PT Shifts Avail)

We are seeking a dynamic and tech-savvy Therapist Onboarding Specialist to join our team. This role is perfect for individuals with strong customer service experience who are comfortable on camera and excel in communication. As a Therapist Onboarding Specialist, you will:<ul><li>Interview and onboard new therapists to our online therapy platform.</li><li>Guide therapist applicants through the entire onboarding process, including license verifications, credentialing, and profile creation.</li><li>Initiate and respond to e-mail communications from interested parties and therapists in the onboarding process.</li><li>Ensure quality standards are met by speaking up when applicants do not meet criteria.</li><li>Monitor and evaluate therapist profiles and reverify licenses and credentials.</li><li>Participate in initiatives and product experiments to enhance the onboarding process.</li></ul>Top Skills Required:<ul><li>Strong on-screen/video presence and willingness to be on camera.</li><li>Prior work experience in a customer-facing role (restaurant, hospitality, retail, customer support, etc.).</li><li>Excellent written and verbal communication skills.</li><li>Tech savvy with the ability to operate complicated computer systems.</li><li>Strong time management skills.</li><li>Adaptable to change.</li></ul>Additional Skills &amp; Qualifications:<ul><li>Prior experience providing customer support via e-mail, phone, or live chat.</li><li>Experience in psychology, social work, or counseling preferred.</li><li>Experience in recruiting/talent acquisition/interviewing preferred.</li></ul>Shift Options:Tuesday-Saturday OR Sunday-Thursday 9:00AM-5:30PM EST Location: Remote. Must have quiet, distraction-free workplace

Customer Service/Onboarding Specialist

We are seeking compassionate and tech-savvy healthcare customer service representatives to join our team! The ideal candidate will have customer service experience, excellent French/English communication skills, and a passion for helping others.  Job Responsibilities:Member Success:Provide support to active and prospective members of an online mental health therapy platform by responding to email inquiries about the platform and services.Assist members with refund, financial aid and subscription based questions as well as password resets and how to setup memberships. Therapist Success:Respond to e-mails from therapists to answer questions regarding navigation of the platform, provide scheduling support, answer account based questions, etc.Conduct proactive outreach and maintain productive communications with therapists to get feedback, improve satisfaction, and prevent churn.Collect and funnel users’ feedback, issues and requests to the proper channels. Qualifications:- 1+ years of customer service experience via phone and email (healthcare or insurance verification experience preferred)- Excellent written and verbal communication skills.- Highly empathetic with a passion for helping others.- Tech-savvy, with the ability to learn and navigate various systems confidently and effectively.- Must be bilingual in French (France) and English

Bilingual Service Representative - French

Executive Director, TreasuryNew York, United States of AmericaThe Director, Treasury provides subject matter expertise in one or more of the following processes (Asset-Liability Management, Interest Rate Risk, Liquidity Risk, Investment Portfolio Management, Cash-Management, Debt Capital Markets, Capital Allocation, Capital Market Theory, Capital Planning and Recovery & Resolution). S/he implements complex solutions to (balance sheet management, investment portfolio management, asset liability management or capital management) department priorities. The incumbent also participates in complex analysis and projects.The Finance organization is responsible for leading and participating in a number of critical functions including: supporting executive management decisions making by analyzing results, assessing strategic alternatives and developing strategic plans; communicating financial results and forecasts with critical stakeholders, including executive management and Board of Directors, shareholders and regulators; managing the Company’s balance sheet, including interest rate and liquidity risks; establishes the Company’s capital policies and prioritizes investments; develops and implements controls to reduce operational risk; developing and maintaining financial data and systems. The Finance organization works across functions and Business lines in the Company, requiring a broad understanding of our business, risk and strategy. Manages and analyzes cash funds, debt, and interest rate risk on behalf of the company. Formulates and updates policies and guidelines on the planning and management of the company's monetary resources. Ensures optimization of income and proper investments. Plans and sources cash requirements. Essential Functions/Responsibility Statements:Implement operational aspects to ensure the (Asset-Liability Management, Liquidity Risk Management, Cash Management, Interest-Rate Risk Management, Fund Transfer Pricing, Investment Portfolio Management, Balance-Sheet Management, Debt Capital Markets) function effectively assess, manage, and report on risk.Lead Operational liquidity management, including but not limited to:<ul><li>Monitor Nostro Accounts.</li><li>Execution of FX transactions.</li><li>Management correspondent bank account (BOFA)</li><li>Management of IPA.</li><li>Oversight of BO disbursement reports.</li><li>Escalation of operational issues.</li><li>Management of internal tickets between markets and ALCO.</li><li>Management of intragroup short-term deposits.</li><li>Coordination with STM desk at Madrid and DTDF reporting.</li><li>Management of operational liquidity</li></ul>Lead Intraday Risk and collateral Management, including but not limited to:<ul><li>Monitoring of intraday liquidity and reporting.</li><li>Monthly Forum ILR</li><li>Intraday policies and procedures</li><li>Maintenance of KIWIs and reporting</li><li>Coordinate with BO/Medusa to ensure data quality. Projects</li></ul>Lead Payment System Risk management, including but not limited to:<ul><li>Discount Window access. Documentation with Fed</li><li>Oversee Discount window/BIC process. IT projects, Audits, RCSA</li><li>Monthly BIC Forum.</li><li>Maintain Net Debit Cap (Intraday Facility) with Fed.</li><li>Oversee opening and monitoring of nostro accounts by BO.</li></ul> Conduct (financial, variance, profitability, forecasting, liquidity) analysis to improve balance-sheet efficiency and adherence to established risk limits. Execute against established policies and procedures (including risk limits, reporting requirements, stress testing requirements, etc.) and contribute to a strong internal control environment in the Treasury functions. Identify and implement process and system improvement opportunities. Coach junior level team members to enhance leadership skills and subject matter expertise. Communicate effectively with internal and external stakeholders. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree: Finance, Accounting, Economics or equivalent field. Req Master's Degree Finance, Accounting, Economics or equivalent field. Pref Work Experience: 12+ Years Banking or Financial Services Industry or related field Req 12+ Years Req 12+ Years Recovery & Resolution, Interest-Rate Risk Management, Funds Transfer Pricing, Req 9+ Years Investment Portfolio Management, Balance-Sheet Management, Debt Capital Markets Req Skills and Abilities: Ability to lead, influence and direct peers, subordinates and Executive Management. Ability to convey a sense of urgency and drive. Strong interpersonal, supervisory, and customer services skills required. Ability to make effective decision making on complex matters. Excellent analytical, organization and project management skills. Ability to adapt and adjust to multiple demands and competing priorities. Detail oriented with ability to research, organize and analyze financial data. EEO Statements: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason. Primary Location: New York, NY, New York Other Locations: New York-New York Organization: Banco Santander S.A.Salary: $131,250 - $230,000/year

Executive Director, Treasury

Executive Director- Multi Asset Market Risk ManagerNew York, United States of AmericaUSA Job Family Description: The ED multi-asset market risk manager is a key member of the US market risk leadership team. The candidate will focus on market and funding/liquidity risk management across a broad range of asset classes (e.g., agency and non-agency securitized products, rates, credit and equity) with a strong focus on securitized products. Furthermore, the role requires superior communication skills and the ability to work effectively with the business and other control functions (e.g., model risk management, finance).Requirements:<ul><li>In depth understanding of products and trading strategies across agency and non-agency securitized, repo, rates, credit, equity and FX products</li><li>Expertise knowledge of securitized products (e.g., prepayment, loss) and derivatives modeling including stress testing.</li><li>Good understanding of SR11-7 modeling standards and the ability to take complex models thru internal and external validation</li><li>Good understanding of regulatory capital and the ability to advise the business on capital allocation</li><li>Expertise in VaR modeling,  CCAR and DFAST</li><li>Expertise in pricing methodologies and pricing conventions and ability to price illiquid assets</li><li>Strong verbal and written communication skills and cross-functional expertise</li><li>Graduate degree (MS/PhD) degree in a Quantitative/STEM subject</li></ul>Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree or equivalent work experience: Business, Finance, Management, or equivalent field. Req Work Experience: 12+ Years Risk Management/Controls Req Skills and Abilities: Strong risk management principles, methodologies and tools, governance principles and activity preferably in a financial services technology environment. Strong knowledge of workflow/processes and risks/controls, including: origination, underwriting, servicing, and collections/workout. Advanced risk, process, and control validation and/or assessment skills. Ability to direct, train and guide peers, subordinates and management. Ability to handle conflict resolution with other groups to ensure appropriate accounting guidance is followed. Ability to adjust to new developments/changing circumstances. Ability to convey a sense of urgency and drive issues/projects to closure. Ability to effectively interact with the market, executive management and vendors. Ability to adapt and adjust to multiple demands and competing priorities. Excellent written and oral communication skills. Excellent analytical, organizational and project management skills. Diversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason. Primary Location: New York, NY, Madison Ave Corp Other Locations: New York-New York Organization: Santander US Capital Markets LLCSalary: $150,000 - $255,000/year

Executive Director- Multi Asset Market Risk Manager

USA Sr. Analyst, Controllership (008FN1)New York, United States of AmericaUSA Job Function Description: The Controllership function is responsible for the operations and controls surrounding accounting, and financial reporting of the institution. This function’s responsibilities demonstrate expertise by being able to articulate transactions, recording accounting entries, managing the general ledger and reconciliations, and interpreting and complying with technical accounting matters and financial reporting disclosure requirements and deadlines. Through the Controllership function, stakeholders receive relevant insight and commentary on transaction-level and financial results for analysis and decision making. This opportunity will support Head office reporting, expense reporting, product analysis and ad hoc projects. Some of the requirements: Head office reporting, daily P&L reporting, researching variances, working with the business to implement controls, evaluating impacts of transactions, balance sheet substantiation and work closely with various support groups.  Essential Functions/Responsibilty Statements:<ul><li>Is a diligent worker who can work both as a team member but also strongly as an individual</li><li>Is a fast learner and eager to learn new tasks and add value to the team</li><li>Recommends best practices in accounting policies and processes, to the best of their knowledge</li><li>Ensures appropriate documentation is maintained for various processes including daily and month end procedures</li><li>Adheres to all internal and external controls in place and helps with various internal and external audit and regulator requests</li></ul>Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree; Accounting with the goal of being a CPAMaster's Degree ; Accounting, Finance, Management Information Systems or a equivalent field with goal of being a CPA Work Experience: 1-4 Years, Accounting, Finance, Business Administration or similar field within the Banking or Financial Services Industry Skills and Abilities:<ul><li>Knowledge of accounting practices and procedures, including US GAAP/IFRS and regulatory reporting standards.</li><li>Proficient skills in MS Office, MS Excel, MS Outlook.</li><li>Ability to multi-task and adhere to deadlines.</li><li>Ability to adapt to rapidly changing business environment</li><li>Ability to adjust to new developments/changing circumstances.</li><li>Ability to influence others with positive attitude</li><li>Ability to interact with all levels of employees, including senior level management</li><li>Ability to leverage technology to improve and automate business tasks.</li><li>Excellent written and verbal communication skills.</li><li>Strong attention to details and can analyze information quickly.</li><li>Forward thinker with ability to pick up tasks quickly</li></ul>Licenses/CertificationCPA (Certified Public Accountant) obtained or planned.  BS in Accounting preferred. EEO Statements: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occassional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders. Employer Rights: Employer Rights:This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason. Primary Location: New York, NY, New York Other Locations: New York-New York Organization: Santander US Capital Markets LLCSalary: $56,250 - $95,000/year

USA Sr. Analyst, Controllership (008FN1)

Corporate Banking Relationship Manager, Executive DirectorNew York, United States of AmericaUSA Job Family Description: Identifies and pursues new sales prospects within existing or untapped markets. Gathers market intelligence, generates leads, and develops proposals/campaigns to garner new business, ensuring a consistent flow of new revenues to the company. Uses knowledge of markets, industries, and clients to determine demand, future trends and potential projects. Works pre-developed lead lists to generate business and identify new customer prospects. 

USA Job Function Description: Responsible for client relationships, including attracting and retaining new clients and strengthening current relationships. Activities include maximizing cross-sales opportunities through customer profiling with the ultimate goal of cultivating interest in other business banking products. Provides support to help clients coordinate solutions, manage accounts, obtain advice and administer services. Ensures customer questions and issues are answered correctly and efficiently by documenting and identifying trends in customer service needs. Resolves and oversees customer issues surrounding consulting, information, and software services, solutions and products. Makes presentations to potential clients and contributes to the achievement of sales targets. 

Essential Functions/Responsibilty Statements:
Serve as the primary contact for client group, developing and driving opportunities to sell the banks products and services
Deliver specified budget and financial metrics
Acts as a liaison with the client, client coverage team, credit and other business partners, including subsidiary bankers and product sales across regions to help deliver the firm to the client.
Supports ad hoc requests from clients, interacting across internal stakeholders.
Assists with ensuring assigned client portfolio is kept current with all aspects of the firm’s KYC/AML requirements.
Monitors credit exposure across the family relationship and partner with Credit Risk on credit related asks.
Manages due diligence, credit, coverage, reference data and other requirements resulting from corporate actions.

Participates in client planning activities and client calls.








Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education: 
Bachelor's Degree or equivalent work experience in Business, Finance, Economics, or equivalent field. (Req)
Master's Degree in Business, Finance, Economics, or equivalent field. (Pref)

Work Experience: 
, 12-15 years (Req)
, 

Skills and Abilities: 
Significant Corporate Banking or related product experience
Strong Corporate Banking background with experience navigating complex global organizations
Deep knowledge of credit
Strong and diverse product knowledge
Strong communication and interpersonal skills
Strong sales skills in a fast paced environment
Able to utilize full range of prospecting sales activities
Self starter and able to self generate sales prospects and pipeline
Proven ability to build and develop relationships. Strong internal network will be critical to success
Highly self-motivated to work independently and on broad based teams that cross Lines of Business

Diversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply. 

Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occassional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders. 

Employer Rights: Employer Rights:This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason. Primary Location: New York, NY, Madison Ave Corp Other Locations: New York-New York Organization: Banco Santander S.A.Salary: $165,000 - $280,000/year

Corporate Banking Relationship Manager, Executive Director

GTB Product Specialist - Export and Agency Finance - AssociateNew York, United States of AmericaThe GTB Product Specialist serves as an SME responsible for origination support of export finance transactions with US and overseas borrowers. S/he manages the transactions from origination through execution and liaises with GAOs on marketing plans (in liaison with the Head of Export and Agency Finance USA).  Identifies and pursues new sales prospects within existing or untapped markets. Gathers market intelligence, generates leads, and develops proposals/campaigns to garner new business, ensuring a consistent flow of new revenues to the company. Uses knowledge of markets, industries, and clients to determine demand, future trends and potential projects. Essential Functions/Responsibilities:<ul><li>Originate, structure, and execute cross-border financings for the benefit of US and overseas borrowers.</li><li>Client communications and managing pitchbooks for client meetings.</li><li>Internal communications with both SCIB NY and Global teams.</li><li>Ability to create cash flow models, run internal profitability calculations, and prepare financing proposals for internal approvals to SCIB management.</li><li>Coordinate with product partners to deliver joint pitches (DCM, Markets, LevFin, etc.)</li><li>Work closely with the various stakeholders, including Corporate Banking, Investment Banking, Credit, Compliance, Legal, MO, E&S, and Risk teams.</li><li>Work with Private Debt Mobilization team in Madrid to syndicate transactions.</li><li>Take ownership of all the tasks and duties under his/her responsibility.</li><li>Follow press releases and news from clients and agencies as well as understand global politics and implications for agency financing.  </li><li>Portfolio management, following P&L of booked transactions.</li></ul> Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree or equivalent work experience in Business, Finance or equivalent field. Work Experience: 3+ years of relevant experience Skills and Abilities:<ul><li>Understanding of the export and project finance market (knowledge of emerging markets preferred)</li><li>Ability to multi-task and self-prioritize a heavy workload.</li><li>Strong analytical skills / financial knowledge.</li><li>Verbal, written, and interpersonal communication skills / ability to work on a team.</li><li>Ability to interact with integrity and a high level of professionalism with all levels of team members and management.</li><li>Proficiency with Microsoft Office - specifically excellent Excel and PowerPoint skills.</li><li>Spanish or Portuguese (preferred but not necessary).</li></ul> EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason. Primary Location: New York, NY, Madison Ave Corp Other Locations: New York-New York Organization: Banco Santander S.A.Salary: $108,750 - $170,000/year

GTB Product Specialist - Export and Agency Finance - Associate

Information Security/Identity and Access ManagementFlorham Park, United States of AmericaThe Associate, Information Security will be a key member in the IAM team. This role includes identifying opportunities for automation, driving the implementation of solutions to create value, and enhancing IAM and IGA capabilities.Essential Functions:<ul><li>Identify opportunities for User Life Cycle (Joiner, movers, and leavers) automation, evaluate new tools, and drive implementation of technology that creates value for the organization.</li><li>Build strong relationships with Internal and External team members.</li><li>Support the rollout and onboarding of new applications partnering with BA, Dev, and Prod Support teams.</li><li>Collaborating with tech leads to ensure integrated end-to-end design and delivery.</li><li>Assist in monitoring, troubleshooting, and providing problem resolutions to related incidents and support tickets.</li><li>Operational support with change and incident management processes</li><li>Coordination of Quarterly Access Certifications via SailPoint.</li><li>Support audits by providing documentation, logs or reporting as needed.</li><li>Handling work requests for user provisioning via snow and SailPoint.</li></ul>Education:<ul><li>Bachelor’s or undergraduate degree in Information Systems or Information Technology or equivalent work experience in Information Technology, Information Systems, or equivalent field.</li></ul>Skills and Experience:<ul><li>Preferably 7 years’ experience in information security specialized in Identity and access management and Single Sign On.</li><li>Hands-on experience with IAM tools and technologies, such as SailPoint, Active Directory, Azure AD, SSO/MFA & LDAP.</li><li>7+ years of experience in engineering and development of IGA features & Application integration, Configuration, Customization, deployment, and support in an enterprise environment.</li><li>Solid understanding of IGA Enterprise Certification, workflows, forms and reusable rules, tasks, and reporting.</li><li>Solid knowledge on Azure Entra, Conditional Access, SSO, App Integration is a must.</li><li>Experience with SQL and Advance Excel functions.</li><li>4 + years of experience in technologies such as Java, JavaScript, JSON, XML, Python and REST development. </li><li>Exercises effective communication, leadership, and problem-solving skills. </li><li>Works collaboratively with cross-functional teams and stakeholders</li><li>Experience with cyber security and information security program management and frameworks (e.g., NIST CSF, ISO/IEC 27000, etc.)</li><li>Possess the ability to perform under pressure in a challenging environment.</li><li>Possess a highly developed sense of personal accountability and follow-through with an ability to effectively prioritize multiple tasks and projects.</li><li>Must take ownership, demonstrate a sense of urgency, and ensure accuracy and quality.</li><li>Bilingual in Spanish is a plus.</li></ul>EEO Statement:  At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply.Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.Working Conditions: Frequent Minimal physical effort such as sitting, standing, and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting to fifty pounds, able to bend, kneel, climb ladders. Employer Rights: This job description does not list all the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason. Primary Location: New Jersey, NJ, New Jersey Other Locations: New Jersey-Florham Park Organization: Santander Holdings USA, Inc.Salary: $80,625 - $132,500/year

Information Security/Identity and Access Management

Underwriting & Portfolio Management - IC4Conshohocken, United States of AmericaUSA Job Family Description: Reviews, analyzes and evaluates risks in order to renew existing business or generate new accounts. Determines appropriate terms and conditions for coverages and rates for program profitability. Contributes to the profitable growth of specific program(s) by maintaining pricing integrity, product excellence, and the development of meaningful performance metrics and controls. USA Job Function Description: Underwrites risk (i.e., selection/rejection of new and renewal business). Analyzes quality and quantity of risks underwritten and prepares reports accordingly. Administers and monitors underwriting rules and guidelines, rating manual rules, laws and regulations. May review books of business as well as profit/growth results and trends to recommend and implement action plans. Essential Functions/Responsibility Statements: Manages and services a portfolio of existing loan relationships. Expands and builds relationships with a high degree of resultant customer satisfaction. Ensures financial statements are spread and analyzed, addressing industry risks, monitoring collateral requirements, loan structuring and pricing, credit analysis, monitoring credit performance and assisting with loan presentations. Handles reporting on loans such as past dues, documentation and collateral exceptions, financial performance updates, portfolio profitability, risk grades, etc. Keeps informed of financial and market trends in the portfolio and analyzes those trends for the effect they will have on the portfolio. Assists in special projects as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree or equivalent work experience in Finance, Accounting, Management, Economics or equivalent field. (Req) Master's Degree in Finance, Accounting, Management, Economics or equivalent field. (Pref) Work Experience: Financial analysis, structuring, underwriting and portfolio management., 9-12 or relevant experience (Req) Skills and Abilities: Skilled in proposing and negotiating and recommending credit and covenant structures Comfortable in customer contact situations including escalations and potential work-out/loan restructure environments Demonstrated practical and conceptual knowledge of credit and risk analysis Demonstrated knowledge in financial modeling and able to structure credit in modeling environment. Able to assist RM's on how to structure the credit relationship Exhibits competency at independently reaching conclusions and forms clear view of credit structure and business risk to organization Solid understanding of industry nuances applicable to the credits contained within the group's portfolio Solid knowledge of loan and related legal documents Strong communication skills, and ability to influence others by persuasively presenting thoughts and ideas to gain commitment and agreement for proposed ideas and solutions Must demonstrate strong judgment and sound credit skills Knowledge of Federal banking regulations EEO Statements: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders. Employer Rights: Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason. Primary Location: Conshohocken, PA, Conshohocken Ridge Pike Other Locations: Pennsylvania-Conshohocken Organization: Santander Bank N.A.Salary: $97,500 - $160,000/year

Underwriting & Portfolio Management - IC4

Commercial Banking Relationship ManagerCountry: United States of AmericaResponsible for client relationships, including attracting and retaining new clients and strengthening current relationships. Activities include maximizing cross-sales opportunities through customer profiling with the ultimate goal of cultivating interest in other business banking products. Provides support to help clients coordinate solutions, manage accounts, obtain advice and administer services. Ensures customer questions and issues are answered correctly and efficiently by documenting and identifying trends in customer service needs. Resolves and oversees customer issues surrounding consulting, information, and software services, solutions and products. Makes presentations to potential clients and contributes to the achievement of sales targets. Essential Functions/Responsibilities: Cross sells all bank products and direct the coordination of product partners in the attainment of business plans. Owns the relationship as primary point of contact. Acts as primary contact for new business development which focuses on the acquisition of complex and profitable commercial customers. Sources prospects and COI's. Individual budget responsibility in alignment with Incentive Plan Goals. Works in collaboration with credit professionals to produce written support of new or renewing credit exposure. Represents Santander in civic and community functions. Identifies, evaluates, structures and documents commercial credit transactions. Drives revenue growth through self-sourced opportunities within the upper-end / more complex universe of commercial customers and prospects. Anticipates emerging customer trends as a basis for recommending products and services and expanding the business Solves unique problems with broad impact on the business segment and financials. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree or equivalent work experience in Business, Finance, Economics, or equivalent field. Work Experience:Hands-on Commercial Banking Relationship Manager expertise.Experience with lending, credit, treasury management, sales, financial analysis. 12+ years. Skills and Abilities: Superior knowledge of commercial banking products and services (both credit and non-credit). Proven ability to manage high-end Middle Market Clients. Ability to work independently and leverage professional relationships within and outside the bank. Deep understanding of capital structures. Deep product knowledge in all bank offerings. Extensive knowledge of financial analysis, risk evaluation, loan documentation and commercial loan structures. Full utilization of sales automation tools and related technologies. Superior sales presentation, interpersonal, negotiation and written and verbal communication skills, evidenced both internally and externally. Working knowledge of Capital Markets including Loan Syndications, Private Equity, Debt Capital Markets and non-bank loan alternatives. Persuasion, diplomacy, negotiation and closing skillsEEO Statements: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.<div><div><div><div><div><div><div>The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.</div></div></div></div></div></div></div><div><div><div><div><div><div><div><h2>Base Pay Range</h2></div></div></div></div></div></div></div><div><div><div><div><div><div><div>Minimum:</div></div></div></div></div></div></div>$135,000.00 USD<div><div><div><div><div><div><div>Maximum:</div></div></div></div></div></div></div>$225,000.00 USD Primary Location: New York, NY, Madison Ave Corp Other Locations: New York-New York Organization: Santander Bank N.A.Salary: $135,000 - $225,000/year

Commercial Banking Relationship Manager

Institutional Structured Products Associate - New YorkNew York, United States of AmericaUSA Job Family Description: Identifies and pursues new sales prospects within existing or untapped markets. Gathers market intelligence, generates leads, and develops proposals/campaigns to garner new business, ensuring a consistent flow of new revenues to the company. Uses knowledge of markets, industries, and clients to determine demand, future trends and potential projects. Works pre-developed lead lists to generate business and identify new customer prospects. Institutional Structured Products Associate – This position will be responsible for maintaining and developing relationships with clients at hedge funds, money managers, insurance companies, banks and other institutional accounts covering MBS, ABS, CLOs, CMBS, esoterics and private credit.  The salesperson will coordinate between trading, banking and financing in order to best service the customer with the firm’s offerings.  The salesperson should have a working knowledge of the product offering of the firm as well as the ability to work across business lines and personalities to develop and nurture firm relationships. Essential Functions/Responsibility Statements:<ul><li>Initiates, develops and enhances relationships with traders and PMs at existing clients and targeted prospects, with the objective of enhancing revenue generation</li><li>Act as is the primary and first point of contact in all client interactions.  Shapes the client perception of the firm and ensures that our clients are aware of and utilize all aspects of our relevant product offerings.  </li><li>Connect originators with lenders, buyers with sellers, clients with bankers and, overall, problems to solutions.  Sometimes that is as simple as filling a bond axe, but others it is knowing who at the firm is best fit to answer a customer’s question or a customer who has been able to structure creative private solutions for originators.                                                                                                                    </li><li>Acquire a strong grasp of the bank’s product offering and mold those offerings to the needs of the client.  This includes a working knowledge of the trading desk products, ABS banking and other business lines within Santander US Capital Markets.</li><li>Capability to work collaboratively with senior partner as well as the rest of the sales force, trading desks and bankers.</li><li>Ability to gather information and distribute it to the appropriate risk takers and business partners.  Discerns relevant research, desk color and banking transactions that are relevant to the client and distributes them accordingly.</li><li>Participates in joint calling effort with bankers in an effort to uncover public and private opportunities with clients.  Over time can display a propensity to source opportunities for the bank and partners in sales and trading.</li></ul> Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree or equivalent work experience: Business or equivalent field. Req Work Experience: 2+ Years Sell Side or buy side in relevant sales, trading or banking role Skills and Abilities:<ul><li>Demonstrated successful execution of structured products new issue and/or secondary trading</li><li>Self-motivated and adept at setting, driving and leading transactions</li><li>Very strong interpersonal communication skills, complemented by both excellent verbal and written communication</li><li>Strong presentation and public speaking skills</li><li>Expert relationship management and negotiation skills</li><li>Strong organizational skills and detail orientation</li><li>Works well within a team and displays excellent leadership capabilities</li><li>Self starter and able to give self direction</li><li>Ability to influence and drive complex initiatives and manage logistics with internal stakeholders</li><li>Ability to travel within assigned territory as required</li><li>Fearless attitude with, not only the ability to cold call, but also to navigate into a warm introduction. </li><li>Strong analytical / problem solving skills and ability to translate data into a story</li><li>Proficiency in Microsoft office products - Word, Excel and Outlook</li><li>Demonstrates ability to motivate and influence others</li><li>Proficiency in financial calculations</li><li>Sales oriented, energetic, and self-motivated with strong initiative to achieve sales goals</li></ul> Diversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason. Primary Location: New York, NY, UCM - New York - Park Avenue Other Locations: New York-New York Organization: Santander US Capital Markets LLCSalary: $131,250 - $200,000/year

Institutional Structured Products Associate - New York

Sr. AML Compliance AnalystMiami, United States of AmericaPosition Summary:The Sr. AML Compliance Analyst will assist in identifying potentially atypical transactions and customer behavior by performing transaction analyses, ongoing monitoring, and third-party negative media searches as necessary throughout the disposition of BTL and ATL alerts generated by the Bank's transaction monitoring system. The Sr. AML Compliance Analyst will assist the Financial Investigations Unit Manager with special projects relative to transaction monitoring as needed.   The Sr. AML Compliance Analyst reports to the AML Compliance Manager.Position Duties / Responsibilities• Analyze transactional data and review public searches results for the purpose of initiating, developing and bringing to successful conclusion transaction monitoring alerts.• Identify and use appropriate research and analytical skills to achieve maximum efficiencies and effectiveness; in the monitoring transaction process and alert dispositions.• Develop and participate in education, training and awareness activities as part of the transaction monitoring program.• Maintains a good working relationship with and knowledge of business units and organizational groups within the Bank.• Writes clear and concise comments to forcefully support the alert final dispositions.• Other duties as assigned or requested by Supervisor.Education:Bachelor’s degree required or equivalent experience Business Experience:3 - 5 years of relevant experience or demonstrated required level of proficiencySpecialized and/or Technical Knowledge:• Knowledge of the Private Banking Industry and regulations. • Ability to analyze risk data and provide recommendations and/or resolutions to mitigate risk scenarios. • Ability to summarize, document, and communicate information in a clear and concise manner. • Ability to work independently as well as collaboratively within a team environment. • Ability to function in deadline intensive environment, managing multiple responsibilities while effectively focusing on priority issues. • Knowledge of BSA/AML/OFAC/Terrorist Financing related regulations. • Knowledge of Microsoft Excel, Word and PowerPoint. • Excellent communications skills: writing & verbal. • Knowledge of AML/OFAC related software. • Preferred knowledge of ASSIST (monitoring transactions system).Licenses / Certifications:AML certifications, preferred.Languages:English and Spanish, required. Diversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders. Employer Rights: Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason. Primary Location: Miami, FL, Miami Other Locations: Florida-Miami Organization: Banco Santander InternationalSalary: $52,500 - $87,500/year

Sr. AML Compliance Analyst

Investment Banking Vice President, Industrials - LACountry: United States of America<div><div><div><div><div><div><div>The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.</div></div></div></div></div></div></div><div><div><div><div><div><div><div><h2>Base Pay Range</h2></div></div></div></div></div></div></div><div><div><div><div><div><div><div>Minimum:</div></div></div></div></div></div></div>$202,500.00 USD<div><div><div><div><div><div><div>Maximum:</div></div></div></div></div></div></div>$280,000.00 USD Primary Location: Los Angeles, CA, UCM - Los Angeles Other Locations: California-Los Angeles Organization: Santander US Capital Markets LLCSalary: $202,500 - $280,000/year

Investment Banking Vice President, Industrials - LA

Director - Financial Planning & Analysis (Consumer Lending & Payments)Boston, United States of AmericaUSA Job Function Description: Generates forecasts and analyzes trends in revenue-generating organizations, finance and other areas of business for financial and strategic planning purposes. Conducts financial and economic analysis and forecasting and evaluates alternate financial plans. Prepares, analyzes, interprets and maintains internal and external information related to economic policy, rates of return, depreciation, investments and operational and financial results. Analyzes profit-and-loss income statements and prepares reports on findings to make budgeting and cost recommendations to management. Director will support consumer lending and payments as part of broader Retail Bank & Transformation team. Essential Functions/Responsibilty Statements: Manages the strategic direction, planning, development and execution of processes and activities in support of the team goals and objectives. Manages the financial system relationships; including the implementation of system changes, new products or services, strategies and automation of processes and acquisitions. Collaborates with vendor representatives on system issues, testing of new enhancements and system interfaces. Evaluates project progress and results to determine improvements in procedures needed to meet ultimate objectives and implement changes. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree or equivalent work experience Work Experience: 9+ years; Accounting/financial analysis and planning experience within the financial/banking industry. Skills and Abilities: Proficient in MS Office applications (Excel, Word, Access, PowerPoint) Ability to effectively interact with the market, executive management and vendors. Ability to adapt and adjust to multiple demands and competing priorities. Ability to work effectively across multifunctional teams. Detail oriented with ability to research, organize and analyze financial data. Excellent customer service skills. Excellent verbal and written communication skills.EEO Statement:  At Santander, we value and respect differences in our workforce.  We actively encourage everyone to apply.   Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders. Employer Rights: Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason. Primary Location: Boston, MA, Boston Other Locations: Massachusetts-Boston Organization: Santander Bank N.A.Salary: $120,000 - $205,000/year

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