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Position Overview We are seeking a dynamic and highly skilled Market Research Manager to join our team. This role will focus on conducting and managing market research to support the deployment and market expansion of our inverter, heat pump, and other advanced environmental technologies in North America. The ideal candidate will have a strong understanding of energy technology markets and trends, and must be fluent in both English and Japanese to support collaboration with our global headquarters in Japan. Key Responsibilities<ul> <li>Market Research & Analysis: Conduct in-depth market research and provide critical insights to support Daikin's long-term business strategy and new business creation in North America, including inverter heat pumps, Home Energy Management Systems (HEMS), electric utility markets, data centers, and Indoor Air Quality (IAQ) to identify trends, challenges, and opportunities.</li> <li>Industry Trends Monitoring: Stay current with industry trends in energy, climate technology, and sustainability to ensure Daikin's offerings align with evolving market needs.</li> <li>Competitive Intelligence: Gather and analyze information on competitor products, market share, and potential threats or opportunities for Daikin's technology solutions.</li> <li>Reporting: Compile and present comprehensive research reports and executive summaries to Daikin headquarters and business units in the North America to support decision-making and strategy development.</li> </ul>Requirements<ul> <li>Bachelor's degree; advanced degree preferred.</li> <li>Experience in market research, preferably within energy, HVAC, or environmental technology sectors.</li> <li>Native-level proficiency in Japanese and fluent English.</li> <li>Strong analytical skills with experience in qualitative and quantitative research methodologies.</li> <li>Knowledge of North American energy and environmental markets.</li> <li>Proficient in data analysis and market research tools.</li> <li>Excellent communication skills for presenting findings to various stakeholders.</li> <li>Ability to manage multiple projects and deadlines in a fast-paced environment.</li> </ul>

public

MARKET RESEARCH INTEL. MGR

The Warehouse Associate is responsible for off-loading, putting-away, picking and staging of equipment and parts while providing professional quality customer service to all internal and external customers . The warehouse associate is accountable for the movement of all materials within the warehouse and overall appearance while ensuring to meeting all safety protocols. Position Responsibilities may include; <ul> <li>Safely and efficiently operate forklift and additional warehouse equipment to load/unload/transfer material and product without causing damage within the warehouse and to/from delivery trucks </li> <li>Ensure all items are received per procedure and stocked in assigned locations </li> <li>Maintain Inventory and Prepare Cycle Counts </li> <li>Complete Will Calls </li> <li>Responsible for timely and accurate completion of paperwork and transaction entries </li> <li>Proper PPE and uniform must be always worn during each shift </li> <li>Maintain warehouse and forklift by following good housekeeping and safety procedures including pre and post shift forklift inspections. Alert the manager of any concerns immediately. </li> <li>Assist Customers and CSRs as needed </li> <li>Follow standard operating procedures, established work processes and Company policies </li> <li>Perform additional tasks as required </li> </ul>Nature & Scope: <ul> <li>Possesses a broad theoretical job knowledge</li> <li>Has no discretion to deviate from established procedures by performing structured work assignments </li> <li>Work is closely supervised </li> <li>Problems faced are not typically difficult nor complex </li> </ul> <ul> <li>Explains facts, policies and practices related to job area </li> </ul>Knowledge & Skills:<ul> <li>Effective verbal and written communication skills </li> <li>High level of attention to detail and surroundings </li> <li>Basic Computer skills including data entry to process transactions and generate reports and orders </li> <li>Ability to successfully process (ex. Loading and Unloading) products </li> <li>Ability to operate a forklift safely and work in a fast-paced warehouse </li> <li>Ability to pass Prove It and driving test </li> <li>Must be eligible to be forklift certified in house within 30 days </li> <li>Effective verbal and written communication skills </li> <li>High level of attention to detail and surroundings </li> <li>Ability to understand and follow work instructions, policies, and procedures </li> </ul> <ul> <li>Be dependable, work well in a team environment, and establish positive working relationships with employees and customers </li> <li>Ability to work in warehouse that is not climate controlled </li> </ul>Competency:<ul> <li>1 plus years industrial forklift experience strongly preferred. </li> </ul>Experience:<ul> <li>1 plus years of warehouse experience </li> <li>Education/Certification </li> <li>High School diploma or GED </li> <li>Must have Valid driver's license </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul> <ul></ul> The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Warehouse Associate

Daikin Comfort Technologies Distribution, Inc., is seeking a professional, skilled individual for our HVAC CSR/Inside Sales Representative position for our branch operations group located at our Winter Haven, FL branch. The CSR/ISR sells the organization's products and services for prospective and established customers. Whether at the counter, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process. The CSR is responsible for meeting established sales quotas. Must be knowledgeable of the organization's policies, procedures, practices, products, and services. Why work with us? <ul> <li>Benefits are effective on day one for all full-time direct hires</li> <li> Training programs are available to help guide team members and develop new skills </li> <li> Growth Opportunities - there is immense opportunities to grow your career </li> <li> You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. </li> </ul>Position responsibilities may include: <ul> <li>Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li>Provide excellent customer service via face to face, phone calls and e-mails. </li> <li>Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li>Recommend alternate products based on cost, availability or specifications as needed. </li> <li>Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li>Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li>Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li>Provide accurate information regarding availability of in-stock items. </li> <li>Assist customers with warranties and returns. </li> <li>Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li>Train new customer service / inside sales representatives. </li> <li>Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li>Maintain records and prepare reports on sales activities. </li> <li>Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li>Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li>Understand and follow work instructions, operating procedures, and company policies. </li> <li>Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature & Scope: <ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills: <ul> <li>Extensive knowledge of HVAC equipment/products is required </li> <li>General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li>Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li>Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li>Good phone etiquette and e-mail etiquette </li> <li>Ability to deal with high-volume customer traffic </li> <li>Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li>Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li>Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li>High level of attention to detail and accuracy </li> <li>Ability to establish positive working relationships with internal and external customers and employees </li> <li>Ability to use good judgment and strong work ethics and integrity on the job </li> <li>Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li>6+ years of progressive sales experience </li> <li>5 plus years in the HVAC industry </li> </ul>Education/Certification: <ul> <li>High School diploma or GED equivalent, some college preferred - HVAC certification preferred </li> </ul>Physical Requirements / Work Environment: <ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Branch Manager / Supervisor, Customer Service </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law.

CUSTOMER SERVICE REPRESENTATIVE/INSIDE SALES REPRESENTATIVE - LEVEL 3

Daikin Comfort Technologies Manufacturing, L.P., is seeking a skilled individual for our Human Resources Business Partner position with our Human Resources organization at our Daikin Texas Technology Park location in Waller, Texas. Why work with us? Benefits are effective on day one for all full-time direct hires Training programs are available to help guide team members and develop new skills Growth Opportunities - there is immense opportunities to grow your career You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.-an organization that brings opportunity to over 60,000 employees worldwide. The Human Resources Business Partner (HRBP) will support a specific area or areas of the business acting as a liaison between line/staff management and all areas of HR. Administers HR programs, practices and procedures for all levels of people. Provides feedback from the areas supported on HR programs to HR functional specialists. Formulates partnerships across the HR function. Manages daily support activities for customers. Administers programs to maintain effective employee relations through the equitable application of policies and procedures. Aligns work objectives between employees and leadership. May include: &bull; Provide support in functional areas of HR including staffing and recruitment, employee / labor relations, employee engagement activities, compensation management, benefits and employee services, organizational development, succession planning, training, equal employment opportunity, projects, records, etc. &bull; Respond to employee relations issues and conduct thorough investigations (complaints, conflicts with supervision, harassment allegations, discrimination allegations, handling grievances, etc.) &bull; Participate in HR policy and program development with senior HR team members &bull; Assist in the dissemination, guidance and interpretation of HR policies and procedures to ensure effectiveness &bull; Administer company programs &bull; Prepare reports and maintain records &bull; Review manager and employee transactions for accuracy and process per workflow guidelines &bull; Research and analyze data and trends, determine potential resolutions/actions to address various issues and relay findings among the applicable leadership/team members &bull; Collaborate with team members and management to drive continuous improvement processes &bull; May assist with department audits to ensure compliance and consistency of Company and Government (Federal and State) requirements and policies, ensure regulatory compliance &bull; Coordinate and participate in training, orientation, and communication &bull; Participate in additional projects to support ongoing business needs Experience:<ul> <li>At least three (3) years of proven progressive HR experience preferably within a high-volume manufacturing environment </li> </ul>Education/Certification:<ul> <li>Bachelor's Degree in Human Resources, Business Administration or related field preferred</li> <li>HR related certification desired, SHRM preferred </li> </ul>People Management: No Physical Requirements / Work Environment: <ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. Work schedule and days may vary on occasion to support operations. PPE required in designated manufacturing areas. </li> </ul>Reports To: <ul> <li>Manager, Human Resources </li> </ul> <ul></ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Human Resources Business Partner

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our Warehouse Associate position for our branch operations group located at our Tomball, TX branch. The Warehouse Associate is responsible for planning, organizing, maintaining, developing and growing a volume driven and profitable base of target and core dealers while ensuring that each member of the dealer base is aware of the features and benefits of COD products and services. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li>Safely and efficiently operate forklift and additional warehouse equipment to load/unload/transfer material and product without causing damage within the warehouse and to/from delivery trucks</li> <li>Ensure all items are received per procedure and stocked in assigned locations</li> <li>Maintain Inventory and Prepare Cycle Counts</li> <li>Complete Will Calls</li> <li>Responsible for timely and accurate completion of paperwork and transaction entries</li> <li>Proper PPE and uniform must be worn at all times during each shift</li> <li>Maintain warehouse and forklift by following good housekeeping and safety procedures including pre and post shift forklift inspections. Alert manager of any concerns immediately.</li> <li>Assist Customers and CSRs as needed</li> <li>Follow standard operating procedures, established work processes and Company policies</li> <li>Perform additional tasks as required </li> </ul>Nature and Scope:<ul> <li>Takes direction from lead/Supervisor.</li> <li>Works within well-defined instructions.</li> </ul>Knowledge & Skills:<ul> <li>Ability to successfully process (ex. Loading and Unloading) products</li> <li>Ability to operate a forklift safely and work in a fast-paced warehouse</li> <li>Must be eligible to be forklift certified in house within 30 days by passing the Prove It and Driving Test</li> <li>Effective verbal and written communication skills</li> <li>High level of attention to detail and surroundings</li> <li>Basic Computer skills including data entry to process transactions and generate reports and orders</li> <li>Ability to understand and follow work instructions, policies and procedures</li> <li>Be dependable, work well in a team environment, and establish positive working relationships with employees and customers</li> <li>Ability to work in warehouse that is not climate controlled</li> </ul>Experience:<ul> <li>1 plus years of warehouse / logistics experience</li> </ul> <ul> <li>1 plus years industrial forklift experience strongly preferred</li> </ul>Education:<ul> <li>High School diploma or GED</li> <li>Forklift training/certification preferred</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

The Warehouse Associate is responsible for off-loading, putting-away, picking and staging of equipment and parts while providing professional quality customer service to all internal and external customers . The warehouse associate is accountable for the movement of all materials within the warehouse and overall appearance while ensuring to meeting all safety protocols. Position Responsibilities may include; <ul> <li>Safely and efficiently operate forklift and additional warehouse equipment to load/unload/transfer material and product without causing damage within the warehouse and to/from delivery trucks </li> <li>Ensure all items are received per procedure and stocked in assigned locations </li> <li>Maintain Inventory and Prepare Cycle Counts </li> <li>Complete Will Calls </li> <li>Responsible for timely and accurate completion of paperwork and transaction entries </li> <li>Proper PPE and uniform must be always worn during each shift </li> <li>Maintain warehouse and forklift by following good housekeeping and safety procedures including pre and post shift forklift inspections. Alert the manager of any concerns immediately. </li> <li>Assist Customers and CSRs as needed </li> <li>Follow standard operating procedures, established work processes and Company policies </li> <li>Perform additional tasks as required </li> </ul>Nature & Scope: <ul> <li>Possesses a broad theoretical job knowledge</li> <li>Has no discretion to deviate from established procedures by performing structured work assignments </li> <li>Work is closely supervised </li> <li>Problems faced are not typically difficult nor complex </li> </ul> <ul> <li>Explains facts, policies and practices related to job area </li> </ul>Knowledge & Skills:<ul> <li>Effective verbal and written communication skills </li> <li>High level of attention to detail and surroundings </li> <li>Basic Computer skills including data entry to process transactions and generate reports and orders </li> <li>Ability to successfully process (ex. Loading and Unloading) products </li> <li>Ability to operate a forklift safely and work in a fast-paced warehouse </li> <li>Ability to pass Prove It and driving test </li> <li>Must be eligible to be forklift certified in house within 30 days </li> <li>Effective verbal and written communication skills </li> <li>High level of attention to detail and surroundings </li> <li>Ability to understand and follow work instructions, policies, and procedures </li> </ul> <ul> <li>Be dependable, work well in a team environment, and establish positive working relationships with employees and customers </li> <li>Ability to work in warehouse that is not climate controlled </li> </ul>Competency:<ul> <li>1 plus years industrial forklift experience strongly preferred. </li> </ul>Experience:<ul> <li>1 plus years of warehouse experience </li> <li>Education/Certification </li> <li>High School diploma or GED </li> <li>Must have Valid driver's license </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Warehouse Manager </li> </ul>Payrate - $19.50 to 21.00/hr The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

May include: <ul> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered </li> <li> Support branch sales including the new business component by through active Dealer communication of new product launches, services, supplies, prices and new products sales and or discounts via outbound calls and in house counter discussions Conduct outbound calls of existing and lost customer accounts </li> <li> Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products </li> <li> Provide excellent customer service includes product/order information, sales, warranties and returns </li> <li> Recommend alternate products based on cost, availability or specifications as needed </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed Coordinate with manufacturing, sales, distribution and vendors regarding shipments </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction </li> <li> Provide accurate information regarding availability of in-stock items Conduct cycle counts as required Replenish the show room stock as needed </li> <li> Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies Coordinate problem resolution with appropriate departments </li> <li> Daily processing of cash drawer, end of shift count of money, prepare deposit slip and place in safe </li> <li> Maintain records and prepare reports on sales activities </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products and services </li> <li> Monitor competitive activity and trends within territory </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible </li> <li> Understand and follow work instructions, operating procedures and company policies </li> <li> Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift </li> <li> Perform additional projects as assigned </li> </ul> Nature and Scope : <ul> <li> Works within knowledge </li> </ul> Knowledge & Skills: <ul> <li> Knowledge of HVAC equipment / products is preferred </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of database applications. </li> <li> Effective and high quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li> Developing rapport and effective listening skills </li> <li> Effective verbal and written skills - must be able to explain technical parts information clearly and able to communicate with customers and accurately input orders. </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task. </li> <li> High level of attention to detail and accuracy and compliance oriented. </li> <li> Ability to establish positive working relationships with internal and external customers and employees. </li> <li> Ability to apply good judgement and strong work ethics and integrity on the job and results driven. </li> <li> Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner </li> <li> Ability to understand and follow procedures, work instructions and company policies </li> </ul>Experience<ul> <li> 3 - 6 years of progressive sales & customer service experience </li> <li> 3+ years in the HVAC industry </li> </ul> Education: <ul> <li> High School diploma or GED equivalent, some college preferred </li> <li> HVAC training a plus </li> </ul> Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations. May travel occasionally to customer sites, training events, company related meetings, etc. - estimated 20% </li> </ul> Pay Range : <ul> <li> $20.03 - $25.01 hourly </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Customer Service Representative/Inside Sales Representative

May include : <ul> <li> Manage and oversee the day-to-day operations of the branch including staffing and ensure that the assigned duties of all personnel are completed on a daily basis in a timely manner. Review and approve hours worked and PTO using Kronos. </li> <li> Maintain sales - review/edit, credits, negative inventory, damage inventory and cash reconciliations. Communicate regularly with branch customer base to establish and maintain strong relationships. Enter all sales calls in CRM. </li> <li> Effectively coach, counsel, train and develop all employees. Drive and implement continuous improvement processes. </li> <li> Process purchase orders, research low stock and receivables and process branch payables, audit cash drawers and truck metrics. Remain current with warranty processing, and follow up quickly on rejections. </li> <li> Oversee all aspects of profit center (operations, sales, admin, etc.) working closely with Credit Department at Corporate to determine appropriate credit level and resolve any credit issues. </li> <li> Stay current with cycle counts and keep dead stock at a minimum. </li> <li> Maintain ample levels of inventory to meet delivery and service expectations of all branch customers. </li> <li> Review P&L; hold safety meetings, security reports and maintain facility. </li> <li> Develop plans for increased branch profitability/productivity and drive continuous improvement processes. </li> <li> Responsible for building and maintaining morale in the branch by demonstrating leadership qualities and setting an example for staff, promoting teamwork both within the branch, local team and within the region. Develop employees' performance and skills with proper training and guidance and assist them at reaching their full potential. </li> <li> Ensure all staff timely and successfully completes all required training programs. </li> <li> Ensure all employees follow Mincron procedures. </li> <li> Conduct mid-year and annual performance appraisals for all direct reports. </li> <li> Provide Regional Operations Manager (ROM) any requested branch specific information and provide vital information in a timely manner. </li> <li> Complete all tasks on the Branch Manager's monthly/daily checklist and act as a safety leader. Conduct weekly safety committee meetings. Complete any Flash reports within the required timeline and communicate issues/injuries immediately. </li> <li> Ensure all company policies and procedures are communicated, followed and maintain a working knowledge of company's benefits and employee handbook policies. Ensure employees are following safety protocols including maintaining an organized and clean work environment, </li> <li> Proactively maintain branch staffing including working with the corporate recruiting team to add/replace staff as required. </li> <li> Maintain a 93%, or higher, audit score </li> <li> Be available outside regular working hours in case of emergencies within the branch as required </li> <li> Perform other duties as assigned. </li> </ul> Knowledge & Skills: <ul> <li> Knowledge of warehouse/inventory management </li> <li> P&L understanding </li> <li> HVAC knowledge strongly preferred; or ability to quickly learn HVAC products/parts </li> <li> Proven customer service experience with high level of customer satisfaction </li> <li> Proven leadership, coaching / mentoring and team-oriented mindset along with effective delegation of duties. </li> <li> Effective verbal and written communication skills and interpersonal skills </li> <li> Strong organizational and time management skills </li> <li> High level of attention to detail and compliance oriented. </li> <li> Excellent problem-solving skills, with ability to apply sound judgment </li> <li> Working knowledge of MS Office Suite (Excel, Outlook, Word and PowerPoint) </li> <li> Ability to build and maintain positive relationships with customers, vendors, and employees </li> <li> Experience leading a team of employees towards a common goal </li> <li> Ability to apply good judgement and decision making skills including strong work ethics and integrity </li> </ul> Experience: <ul> <li> 3 plus years in a leadership/supervisory role </li> <li> 3 - 5 years of store / branch management experience </li> <li> Experience in HVAC wholesale industry strongly preferred </li> </ul> Education: <ul> <li> High School diploma or GED equivalent. </li> <li> College degree strongly preferred. </li> </ul> Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations </li> <li> Travel may be required to visit customer locations or participate in Company meetings/events - approximately 25% </li> </ul> Pay Range: <ul> <li> $69,000.00- $86,000.00 </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities

Branch Manager

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Midland, TX branch. The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. Position Responsibilities may include: <ul> <li>Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li>Provide excellent customer service via face to face, phone calls and e-mails. </li> <li>Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li>Recommend alternate products based on cost, availability or specifications as needed. </li> <li>Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li>Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li>Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li>Provide accurate information regarding availability of in-stock items. </li> <li>Assist customers with warranties and returns. </li> <li>Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li>Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li>Maintain records and prepare reports on sales activities. </li> <li>Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li>Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li>Understand and follow work instructions, operating procedures, and company policies. </li> <li>Participate in additional projects/activities to support ongoing business needs. </li> </ul>Nature & Scope:<ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised </li> </ul>Knowledge & Skills:<ul> <li>Knowledge of HVAC equipment/products is preferred </li> <li>General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li>Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li>Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li>Good phone etiquette and e-mail etiquette </li> <li>Ability to deal with high-volume customer traffic </li> <li>Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li>Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li>Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li>High level of attention to detail and accuracy </li> <li>Ability to establish positive working relationships with internal and external customers and employees </li> <li>Ability to use good judgment and strong work ethics and integrity on the job </li> <li>Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Competency: Experience:<ul> <li>1 - 3 years of progressive sales experience </li> </ul>Education/Certification:<ul> <li>High School diploma or GED equivalent, some colleges preferred </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Branch Manager / Supervisor, Customer Service </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Customer Service Representative/Inside Sales Representative, Level 1

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC Local Delivery Driver position for our branch operations group located at our Portage, IN branch. The Local Driver is responsible for the safe operation of company trucks for timely delivery of products to customer and company locations. The driver will safely load, unload and transfer products as needed utilizing various equipment and forklifts within the branch location, trucks/trailers and sites. The Driver will assist the branch/warehouse operations as needed with warehouse duties and front counter duties. They must possess high quality customer service skills as well. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li> Load, unload and deliver product to customer sites within designated time frames safely using the most efficient routes as possible </li> <li> Maintain required logs and reports necessary to maintain compliance with DOT and Company policies relating to safety standards and operation of delivery vehicles, forklifts etc. </li> <li> Safely load and properly block, brace, and secure the cargo. </li> <li> Strong knowledge of driving/traffic and transportation laws, regulations and ensure continuous compliance while operating the truck(s). </li> <li> Operate forklift safely and efficiently to transfer, load, unload product - ensure accurate product and quantity of product is being loaded into customer </li> <li> Perform pre-check and post-check operations of Company vehicles and forklifts per required procedures </li> <li> Perform warehouse duties and ensure accurate product and quantity of product is being loaded / transferred for customers </li> <li> Follow good housekeeping and safety practices </li> <li> Heavy lifting required </li> <li> Act as the warehouse and/or front counter back up as needed </li> <li> Perform additional duties as needed </li> </ul>Nature and Scope:<ul> <li>Works within well-defined instructions</li> <li> Uses established procedures and works under supervision to perform assigned tasks </li> <li> Work is closely supervised </li> </ul>Knowledge & Skills:<ul> <li> Minimum 21 years old </li> <li> Possesses a valid driver's license in the state of employment </li> <li> Has a working knowledge of commercial truck mechanics </li> <li> Has a working knowledge of current Department of Transportation (DOT) regulations </li> <li> Has a minimum of 1 year of verifiable commercial driving experience within the past 3 years </li> <li> Placement as driver is contingent upon successful completion of DOT road test, pre-employment drug & alcohol testing, and background check </li> <li> DMV record cannot reflect an excess of 2 moving violations and/or preventable accidents within the past 3 years </li> <li> Valid driving license with excellent driving record </li> <li> Must pass DOT standards </li> <li> Excellent customer service skills </li> <li> Ability to proficiently use MS Office including Outlook & Excel, Mincron and a scanner </li> <li> Able to multi-task well with the ability to assist in warehouse or front counter or a branch as needed </li> <li> Be timely to work and conscientious of his/her time </li> <li> Ability to operate a forklift </li> </ul>Experience:<ul> <li> 3+ yrs. driving a commercial vehicle </li> <li> Current Valid Driver License </li> </ul>Education:<ul> <li>High School diploma or GED</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Local Delivery Driver

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our Warehouse Associate position for our branch operations group located at our Midland, TX branch. The Warehouse Associate is responsible for off-loading, putting-away, picking and staging of equipment and parts while providing professional quality customer service to all internal and external customers . The warehouse associate is accountable for the movement of all materials within the warehouse and overall appearance while ensuring to meeting all safety protocols. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. Position Responsibilities may include: <ul> <li>Safely and efficiently operate forklift and additional warehouse equipment to load/unload/transfer material and product without causing damage within the warehouse and to/from delivery trucks </li> <li>Ensure all items are received per procedure and stocked in assigned locations </li> <li>Maintain Inventory and Prepare Cycle Counts </li> <li>Complete Will Calls </li> <li>Responsible for timely and accurate completion of paperwork and transaction entries </li> <li>Proper PPE and uniform must be always worn during each shift </li> <li>Maintain warehouse and forklift by following good housekeeping and safety procedures including pre and post shift forklift inspections. Alert the manager of any concerns immediately. </li> <li>Assist Customers and CSRs as needed </li> <li>Follow standard operating procedures, established work processes and Company policies </li> <li>Perform additional tasks as required </li> </ul>Nature & Scope: <ul> <li>Possesses a broad theoretical job knowledge</li> <li>Has no discretion to deviate from established procedures by performing structured work assignments </li> <li>Work is closely supervised </li> <li>Problems faced are not typically difficult nor complex </li> </ul> <ul> <li>Explains facts, policies and practices related to job area </li> </ul>Knowledge & Skills:<ul> <li>Effective verbal and written communication skills </li> <li>High level of attention to detail and surroundings </li> <li>Basic Computer skills including data entry to process transactions and generate reports and orders </li> <li>Ability to successfully process (ex. Loading and Unloading) products </li> <li>Ability to operate a forklift safely and work in a fast-paced warehouse </li> <li>Ability to pass Prove It and driving test </li> <li>Must be eligible to be forklift certified in house within 30 days </li> <li>Effective verbal and written communication skills </li> <li>High level of attention to detail and surroundings </li> <li>Ability to understand and follow work instructions, policies, and procedures </li> </ul> <ul> <li>Be dependable, work well in a team environment, and establish positive working relationships with employees and customers </li> <li>Ability to work in warehouse that is not climate controlled </li> </ul>Competency:<ul> <li>1 plus years industrial forklift experience strongly preferred. </li> </ul>Experience:<ul> <li>1 plus years of warehouse experience </li> <li>Education/Certification </li> <li>High School diploma or GED </li> <li>Must have Valid driver's license </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Warehouse Manager </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our Warehouse Associate position for our branch operations group located at our Grand Prairie, TX branch. The Warehouse Associate is responsible for planning, organizing, maintaining, developing and growing a volume driven and profitable base of target and core dealers while ensuring that each member of the dealer base is aware of the features and benefits of COD products and services. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li>Safely and efficiently operate forklift and additional warehouse equipment to load/unload/transfer material and product without causing damage within the warehouse and to/from delivery trucks</li> <li>Ensure all items are received per procedure and stocked in assigned locations</li> <li>Maintain Inventory and Prepare Cycle Counts</li> <li>Complete Will Calls</li> <li>Responsible for timely and accurate completion of paperwork and transaction entries</li> <li>Proper PPE and uniform must be worn at all times during each shift</li> <li>Maintain warehouse and forklift by following good housekeeping and safety procedures including pre and post shift forklift inspections. Alert manager of any concerns immediately.</li> <li>Assist Customers and CSRs as needed</li> <li>Follow standard operating procedures, established work processes and Company policies</li> <li>Perform additional tasks as required</li> </ul> Nature and Scope:<ul> <li>Takes direction from lead/Supervisor.</li> <li>Works within well-defined instructions.</li> </ul>Knowledge & Skills:<ul> <li>Ability to successfully process (ex. Loading and Unloading) products</li> <li>Ability to operate a forklift safely and work in a fast-paced warehouse</li> <li>Must be eligible to be forklift certified in house within 30 days by passing the Prove It and Driving Test</li> <li>Effective verbal and written communication skills</li> <li>High level of attention to detail and surroundings</li> <li>Basic Computer skills including data entry to process transactions and generate reports and orders</li> <li>Ability to understand and follow work instructions, policies and procedures</li> <li>Be dependable, work well in a team environment, and establish positive working relationships with employees and customers</li> <li>Ability to work in warehouse that is not climate controlled</li> </ul>Experience:<ul> <li>1 plus years of warehouse / logistics experience</li> </ul> <ul> <li>1 plus years industrial forklift experience strongly preferred</li> </ul>Education:<ul> <li>High School diploma or GED</li> <li>Forklift training/certification preferred</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Daikin Comfort Technologies Distribution, Inc., is seeking a professional, skilled individual for our Area Sales Manager position to support our team in the Central FL region. The ASM manages and develops sales activities of an area or establishment. Supervises sales personnel in attaining maximum sales volume from potential markets and in meeting goals of organization. Establishes and maintains relationships with dealers, manufacturers and customers. Why work with us? <ul> <li>Benefits are effective on day one for all full-time direct hires</li> <li> Training programs are available to help guide team members and develop new skills </li> <li> Growth Opportunities - there is immense opportunities to grow your career </li> <li> You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. </li> </ul>Position responsibilities may include:<ul> <li>Manage TSM's in the region</li> <li>Responsible for key dealer acquisition</li> <li>Maintain and improve personal sales and business expertise</li> <li>Work with TSM's to resolve customer complaints regarding sales and service</li> <li>Oversee regional and local sales managers and their staff</li> <li>Plan and direct staffing, training and performance evaluations to develop and control sales and service programs</li> <li>Determine price schedules and discount rates</li> <li>Review operational recrods and reports to project sales and determine profitability</li> <li>Monitor customer preferences to determine focus of sales efforts</li> <li>Prepare budgets and approve budget expenditures</li> <li>Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications</li> <li>Direct and coordinate activities involving sale sof manufactured products, services, commodities, real estate or other subjects of sales</li> <li>Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase</li> </ul>Nature and Scope:<ul> <li>Takes direction from lead</li> <li>Works within well defined instruction</li> <li>Works within knowledge</li> <li>Provides direction</li> </ul>Knowledge and Skills:<ul> <li>High level of understanding the business needs of an HVAC contractor</li> <li>Extensive knowledge of P&L statements</li> <li>Proven leadership skills</li> <li>Team-oriented, outgoing personality</li> <li>High character ad trustworthiness</li> <li>Proven ability to operate under pressure</li> <li>Strong oral and written communication skills</li> <li>High enery, drive and focus</li> <li>Proficient in MS Office</li> </ul>Experience:<ul> <li>5+ years experience preferably in the HVAC industry</li> <li>Prior experience managing a small to medium sales force</li> </ul>Education:<ul> <li>Bachelor's degree or equivalent experience</li> </ul>Physical Requirements / Working Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

AREA SALES MANAGER

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC Local Delivery Driver position for our branch operations group located at our Carrollton, TX branch. The Local Driver is responsible for the safe operation of company trucks for timely delivery of products to customer and company locations. The driver will safely load, unload and transfer products as needed utilizing various equipment and forklifts within the branch location, trucks/trailers and sites. The Driver will assist the branch/warehouse operations as needed with warehouse duties and front counter duties. They must possess high quality customer service skills as well. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li> Load, unload and deliver product to customer sites within designated time frames safely using the most efficient routes as possible </li> <li> Maintain required logs and reports necessary to maintain compliance with DOT and Company policies relating to safety standards and operation of delivery vehicles, forklifts etc. </li> <li> Safely load and properly block, brace, and secure the cargo. </li> <li> Strong knowledge of driving/traffic and transportation laws, regulations and ensure continuous compliance while operating the truck(s). </li> <li> Operate forklift safely and efficiently to transfer, load, unload product - ensure accurate product and quantity of product is being loaded into customer </li> <li> Perform pre-check and post-check operations of Company vehicles and forklifts per required procedures </li> <li> Perform warehouse duties and ensure accurate product and quantity of product is being loaded / transferred for customers </li> <li> Follow good housekeeping and safety practices </li> <li> Heavy lifting required </li> <li> Act as the warehouse and/or front counter back up as needed </li> <li> Perform additional duties as needed </li> </ul>Nature and Scope:<ul> <li>Works within well-defined instructions</li> <li> Uses established procedures and works under supervision to perform assigned tasks </li> <li> Work is closely supervised </li> </ul>Knowledge & Skills:<ul> <li> Minimum 21 years old </li> <li> Possesses a valid driver's license in the state of employment </li> <li> Has a working knowledge of commercial truck mechanics </li> <li> Has a working knowledge of current Department of Transportation (DOT) regulations </li> <li> Has a minimum of 1 year of verifiable commercial driving experience within the past 3 years </li> <li> Placement as driver is contingent upon successful completion of DOT road test, pre-employment drug & alcohol testing, and background check </li> <li> DMV record cannot reflect an excess of 2 moving violations and/or preventable accidents within the past 3 years </li> <li> Valid driving license with excellent driving record </li> <li> Must pass DOT standards </li> <li> Excellent customer service skills </li> <li> Ability to proficiently use MS Office including Outlook & Excel, Mincron and a scanner </li> <li> Able to multi-task well with the ability to assist in warehouse or front counter or a branch as needed </li> <li> Be timely to work and conscientious of his/her time </li> <li> Ability to operate a forklift </li> </ul>Experience:<ul> <li> 3+ yrs. driving a commercial vehicle </li> <li> Current Valid Driver License </li> </ul>Education:<ul> <li>High School diploma or GED</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Local Delivery Driver (Box Truck)

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Houston, TX branch. The CSR sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products, and services. The CSR collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li> Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. </li> <li> Provide excellent customer service vi-a face to face, phone calls and e-mails. </li> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items. </li> <li> Assist customers with warranties and returns. </li> <li> Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> Participate in additional projects/activities to support ongoing business needs. </li> <li> </li> </ul>Nature and Scope:<ul> <li>Works within well-defined instructions</li> <li>Uses established procedures and works under supervision to perform assigned tasks</li> <li>Work is closely supervised</li> </ul>Knowledge & Skills:<ul> <li> Knowledge of HVAC equipment/products is preferred </li> <li> General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications </li> <li> Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; </li> <li> Positive, professional attitude, handling difficult customers with ability to diffuse negative situations </li> <li> Good phone etiquette and e-mail etiquette </li> <li> Ability to deal with high-volume customer traffic </li> <li> Effective verbal skills - must be able to explain fairly technical parts of information clearly </li> <li> Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task </li> <li> High level of attention to detail and accuracy </li> <li> Ability to establish positive working relationships with internal and external customers and employees </li> <li> Ability to use good judgment and strong work ethics and integrity on the job </li> <li> Ability to understand and follow procedures, work instructions, and company policies </li> </ul>Experience:<ul> <li> 1 - 3 years of progressive sales experience </li> </ul>Education:<ul> <li>High School diploma or GED equivalent, some college preferred</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Customer Service Representative/ Inside Sales Representative, Level 1

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our Regional Operations Manager E-Premium Product Specialist position for our Central Division Branch Operations group located remotely. The Product Specialist will lead their focus area (i.e., light commercial, ductless, E-Premium or VRV products) and serve as the individual to manage and coordinate engagement and accomplishment of the division sales objectives with Company Owned Distribution (COD) & Distributor Channel Partners. The product specialist will be the Division resource for supporting the product line and growing sales. Position Responsibilities may include: <ul> <li>Responsible for coordinating engagement and accomplishment of division sales objectives with COD & Distributor Channel Partners. </li> <li>Act as Division Product Champion to assist in developing COD & IND product sales opportunities of his/her focus area as assigned. Help to support product team as it develops and work closely with the product applications resource (e.g., VRV and AER group). </li> <li>Coordinates resolutions and corrective actions of field product quality issues </li> <li>Conduct or participate in quality reviews with customers at their locations </li> <li>Oversee and direct the production of technical literature, service training materials and service kits in collaboration with respective departments </li> <li>Participates and provides input from a service perspective in product transition schedule meetings, dFMEA (Design failure mode and effect analysis) and other service design reviews </li> <li>Troubleshoot and or assist by phone distributors/branch/dealers in installation, quality, or service-related problems escalated to Management level </li> <li>Travel to field locations to resolve product problems escalated to Management level </li> <li>Oversee and be responsible for meeting division objectives for the specific programs (e.g., VRV Pro) that are part of the specialist's focus area. </li> <li>Provide resources and promotional support to fully engage TSMs to sell the focused product (both COD & IND) </li> <li>Serve as additional sales & training resource to COD, IND channels. No support of REP channel for this role. </li> <li>Perform additional projects/duties to support ongoing business needs. </li> </ul>Nature & Scope: <ul> <li>Applies practical knowledge of job area typically obtained through advanced education and work experience </li> <li>Encouraged to seek continuous improvements </li> <li>Performs a range of mainly straightforward assignments </li> <li>Works independently with general supervision </li> <li>Problems faced are difficult but not typically complex </li> </ul>Knowledge & Skills:<ul> <li>Ability to manage multiple projects simultaneously </li> <li>Excellent verbal and communication skills including public speaking, presentations, and negotiation skills </li> <li>Ability to develop effective communication pieces (price pages, sales support documentation, submittals, written memos etc.)</li> </ul> <ul> <li>High level proficiency with Microsoft Office 365 programs, Excel, Word, Power Point </li> <li>Able to generate and read reports as required </li> <li>Excellent organizational and time management skills </li> <li>Competitive industry knowledge </li> <li>Ability to apply strong work ethics and integrity on the job </li> <li>Ability to apply good judgement, strong work ethics and integrity on the job. </li> </ul>Competency: Experience:<ul> <li>A minimum of 10 years related experience </li> <li>Prior HVAC; commercial and ductless product HVAC industry experience </li> </ul>Education/Certification: <ul> <li>Bachelor's degree preferred, will accept industry experience in lieu of degree </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Business Development Director </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

E-Premium Product Specialist Sales

Daikin Comfort Technologies Distribution, Inc., is seeking a professional, skilled individual for our Sales Support Coordinator position for our branch operations group located at our Clermont, FL branch. The Sales Support Coordinator provides daily administrative support for the sales team and sales programs for all four brands. Provide product information and customer relationship management support to national sales force, manufacturers' representatives, distributors, engineers and end users. Why work with us? <ul> <li>Benefits are effective on day one for all full-time direct hires</li> <li> Training programs are available to help guide team members and develop new skills </li> <li> Growth Opportunities - there is immense opportunities to grow your career </li> <li> You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. </li> </ul>Position responsibilities may include: <ul> <li>Support sales team with residential products and programs, including benefits, pricing, specifications, availability, etc. </li> <li>Support sales team with on-boarding and training </li> <li>Support and coordination with residential events & meetings for dealers, distributors, and Daikin sales teams </li> <li>Support residential programs including PAP system, accrual claims, sales and customer tracking, etc. </li> <li>Responsible for helping to maintain Loyalty claims queue </li> <li>Collaborate with marketing and other department to create sales support tools </li> <li>Ensure sales team is current on all sales programs, tools, and materials </li> <li>Prompt follow up with sales team and customers </li> <li>Dealer development/sales support including training, monitoring and support </li> <li>Route web leads </li> <li>Responsible for maintaining customers lists </li> <li>Coordinate customer relationship activities between field and internal departments </li> <li>Handle any trade publications leads </li> <li>Assistance with Incentive Trips and DTTP Tours </li> <li>Vendor and brand support Daikin, Goodman, Amana and Private Label Plus brands during scheduled events/meetings </li> <li>Support Brand Managers with ad-hoc lists upon request </li> <li>Direct phone calls to proper departments/ rollover calls </li> <li>Provide Documentation upon request </li> <li>Direct individuals to local distributors, reps, or appropriate division </li> <li>Market data submission, analysis, trends, and reporting </li> <li>Customer relationship management system including sales management processes (training and key issue resolution)</li> <li>Sales administration support, both centrally and region support </li> <li>Perform additional projects/duties to support ongoing business needs. </li> </ul>Nature & Scope:<ul> <li>Works within well-defined instructions </li> <li>Uses established procedures and works under supervision to perform assigned tasks. </li> <li>Work is closely supervised. </li> </ul>Knowledge & Skills:<ul> <li>Ability to obtain detailed knowledge of company products & services, customers, decision makers, sales processes and market trends </li> <li>Customer focus, sales, presentation and negotiation skills </li> <li>Excellent written/verbal communication and presentation skills </li> <li>Ability to anticipate and solve practical problems and resolve issues </li> <li>Positive flexible attitude, with a can-do approach to solving challenges </li> <li>Advanced use of Microsoft Office, particularly Excel skills </li> <li>Willingness to focus and contribute, with the ability to optimally balance multiple priorities and meet deadlines. You will enjoy a hands-on role working through supplier relationship management and Sourcing challenges and opportunities </li> <li>Requirement: self-starter with ability to provide innovative solutions to the business </li> <li>Ability to make sound decisions and implement actions </li> <li>Ability to apply good judgment, strong work ethic, and integrity on the job. </li> </ul>Experience:<ul> <li>4+ years of experience in internal sales or related role involved in customer relationship management in a sales environment </li> </ul>Education/Certification:<ul> <li>Bachelor's Degree or equivalent </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> <li>Required regularly to sit, talk, and listen </li> <li>Required to stand, walk, use hands to pick up, handle or feel and reach with arms </li> <li>Ability to read and analyze written information on a computer terminal; close vision and the ability to adjust focus are necessary </li> <li>Must be able to travel on business occasionally or work beyond normal work hours as necessary </li> <li>Must be able to lift boxes and/or equipment of up to 30 pounds </li> <li>Must be able to climb ladders and work on roofs for site equipment surveys </li> <li>Working Conditions -noise level in the work environment is usually quiet to moderate </li> </ul>Reports to: <ul> <li>SENIOR MANAGER, VENDOR AND CUSTOMER RELATIONS </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law.

SALES SUPPORT COORDINATOR

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our Warehouse Associate position for our branch operations group located at our Georgetown, TX branch. The Warehouse Associate is responsible for off-loading, putting-away, picking and staging of equipment and parts while providing professional quality customer service to all internal and external customers . The warehouse associate is accountable for the movement of all materials within the warehouse and overall appearance while ensuring to meeting all safety protocols. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. Position Responsibilities may include; <ul> <li>Safely and efficiently operate forklift and additional warehouse equipment to load/unload/transfer material and product without causing damage within the warehouse and to/from delivery trucks </li> <li>Ensure all items are received per procedure and stocked in assigned locations </li> <li>Maintain Inventory and Prepare Cycle Counts </li> <li>Complete Will Calls </li> <li>Responsible for timely and accurate completion of paperwork and transaction entries </li> <li>Proper PPE and uniform must be always worn during each shift </li> <li>Maintain warehouse and forklift by following good housekeeping and safety procedures including pre and post shift forklift inspections. Alert the manager of any concerns immediately. </li> <li>Assist Customers and CSRs as needed </li> <li>Follow standard operating procedures, established work processes and Company policies </li> <li>Perform additional tasks as required </li> </ul>Nature & Scope: <ul> <li>Possesses a broad theoretical job knowledge</li> <li>Has no discretion to deviate from established procedures by performing structured work assignments </li> <li>Work is closely supervised </li> <li>Problems faced are not typically difficult nor complex </li> </ul> <ul> <li>Explains facts, policies and practices related to job area </li> </ul>Knowledge & Skills:<ul> <li>Effective verbal and written communication skills </li> <li>High level of attention to detail and surroundings </li> <li>Basic Computer skills including data entry to process transactions and generate reports and orders </li> <li>Ability to successfully process (ex. Loading and Unloading) products </li> <li>Ability to operate a forklift safely and work in a fast-paced warehouse </li> <li>Ability to pass Prove It and driving test </li> <li>Must be eligible to be forklift certified in house within 30 days </li> <li>Effective verbal and written communication skills </li> <li>High level of attention to detail and surroundings </li> <li>Ability to understand and follow work instructions, policies, and procedures </li> </ul> <ul> <li>Be dependable, work well in a team environment, and establish positive working relationships with employees and customers </li> <li>Ability to work in warehouse that is not climate controlled </li> </ul>Competency:<ul> <li>1 plus years industrial forklift experience strongly preferred. </li> </ul>Experience:<ul> <li>1 plus years of warehouse experience </li> <li>Education/Certification </li> <li>High School diploma or GED </li> <li>Must have Valid driver's license </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Warehouse Manager </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC Local Delivery Driver position for our branch operations group located at our Fort Smith, AR branch. The Local Driver is responsible for the safe operation of company trucks for timely delivery of products to customer and company locations. The driver will safely load, unload and transfer products as needed utilizing various equipment and forklifts within the branch location, trucks/trailers and sites. The Driver will assist the branch/warehouse operations as needed with warehouse duties and front counter duties. They must possess high quality customer service skills as well. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li> Load, unload and deliver product to customer sites within designated time frames safely using the most efficient routes as possible </li> <li> Maintain required logs and reports necessary to maintain compliance with DOT and Company policies relating to safety standards and operation of delivery vehicles, forklifts etc. </li> <li> Safely load and properly block, brace, and secure the cargo. </li> <li> Strong knowledge of driving/traffic and transportation laws, regulations and ensure continuous compliance while operating the truck(s). </li> <li> Operate forklift safely and efficiently to transfer, load, unload product - ensure accurate product and quantity of product is being loaded into customer </li> <li> Perform pre-check and post-check operations of Company vehicles and forklifts per required procedures </li> <li> Perform warehouse duties and ensure accurate product and quantity of product is being loaded / transferred for customers </li> <li> Follow good housekeeping and safety practices </li> <li> Heavy lifting required </li> <li> Act as the warehouse and/or front counter back up as needed </li> <li> Perform additional duties as needed </li> </ul>Nature and Scope:<ul> <li>Works within well-defined instructions</li> <li> Uses established procedures and works under supervision to perform assigned tasks </li> <li> Work is closely supervised </li> </ul>Knowledge & Skills:<ul> <li> Minimum 21 years old </li> <li> Possesses a valid driver's license in the state of employment </li> <li> Has a working knowledge of commercial truck mechanics </li> <li> Has a working knowledge of current Department of Transportation (DOT) regulations </li> <li> Has a minimum of 1 year of verifiable commercial driving experience within the past 3 years </li> <li> Placement as driver is contingent upon successful completion of DOT road test, pre-employment drug & alcohol testing, and background check </li> <li> DMV record cannot reflect an excess of 2 moving violations and/or preventable accidents within the past 3 years </li> <li> Valid driving license with excellent driving record </li> <li> Must pass DOT standards </li> <li> Excellent customer service skills </li> <li> Ability to proficiently use MS Office including Outlook & Excel, Mincron and a scanner </li> <li> Able to multi-task well with the ability to assist in warehouse or front counter or a branch as needed </li> <li> Be timely to work and conscientious of his/her time </li> <li> Ability to operate a forklift </li> </ul>Experience:<ul> <li> 3+ yrs. driving a commercial vehicle </li> <li> Current Valid Driver License </li> </ul>Education:<ul> <li>High School diploma or GED</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Pay Range:<ul> <li>Hourly Range $21.50 to $ 26.48 </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

MARKET RESEARCH INTEL. MGR

Warehouse Associate

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E-Premium Product Specialist Sales

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