We recently sat down with recruiters from Google, Publicis Media, and our own team to learn more about what jobseekers need to know when creating their resumes.
<a href="https://www.linkedin.com/in/juan-alberto-montoya-63458278/" rel="follow noopener" target="_blank">Juan Alberto Montoya</a> from Google shared with us, &ldquo;You need to look at your resume as a representative of who you are, so treat it as if it&rsquo;s speaking on your behalf.&rdquo;&nbsp;
If your resume is your story, you need to consider, &ldquo;How do I want to tell my story?&rdquo;
We&rsquo;ve pulled the 5 most important resume tips that recruiters want you to know when you&rsquo;re applying for a new role. Get out that resume of yours and let&rsquo;s make sure that it&rsquo;s polished to perfection! 
<h2 style="text-align: center;">The 5 Resume Tips Recruiters Want You To Know </h2>
<h3 style="text-align: left;">Cover The Basics</h3>
The number one thing the recruiters recommended was making sure that all of your contact information was up-to-date.&nbsp;
Make sure you have your first and last name, email address, and phone number. But it&rsquo;s not enough to just have a phone number&hellip;you need to make sure that your voicemail is available for recruiters to leave a message. As <a href="https://www.linkedin.com/in/jacobschulzsa/" rel="follow noopener" target="_blank">Jacob Schultz</a> from Publicis Media shared, &ldquo;Yes, recruiters still do pick up the phone and call candidates!&rdquo;
Beyond your contact information, your resume should always have your work experience and certificates you&rsquo;ve completed, like a&nbsp;<a href="https://www.careercircle.com/blog/post/why-you-should-earn-a-google-career-certificate" rel="follow noopener" target="_blank">Google Career Certificate</a>, and any technical skills you have, including, but not limited to, particular software you know how to use or programming languages.
<h3> Focus on Relevance AND Impact</h3>
When you&rsquo;re building your resume, be critical about what work experience and skills you add to it. Keep it relevant to the role you&rsquo;re applying for. Many people find it worthwhile to have a main resume that lists out all of their work experience, certificates and credentials, skills, etc. and then pull data from that main resume to <a href="https://www.linkedin.com/feed/update/urn:li:activity:7065399789189750784" rel="follow noopener" target="_blank">build a more tailored resume</a> for each role you apply for.
Remember: If you no longer feel confident using a skill, like a second language or a program you haven&rsquo;t used in years, take it off of your resume. You never know when an interviewer will start asking you questions in Spanish when you haven&rsquo;t actually used your Spanish skills in years, which is what happened to CareerCircle Customer Success Manager, <a href="https://www.linkedin.com/in/emilyjleung/" rel="follow noopener" target="_blank">Emily Leung</a>!
Outside of relevance, you need to show the impact that you&rsquo;ve had in your previous role.
<a href="https://www.linkedin.com/in/juan-alberto-montoya-63458278/" rel="follow noopener" target="_blank">Juan</a> shared what&rsquo;s called the XYZ format. It&rsquo;s a way of reframing how you think about what you do on a day-to-day basis and how you can contextualize it in a resume to build a story.
When you&rsquo;re thinking about a task or project you manage, frame it as &ldquo;I accomplished X as measured by Y by doing Z.&rdquo;
For example, &ldquo;I increased productivity by 15% quarter over quarter as measured by completed projects by implementing an Agile project management framework.&rdquo;
Using the XYZ format helps you to showcase what you did, how you did it, and what impact it had to make sure that every bullet point on your resume contributes to your story effectively.
<h3> Simple Is Better</h3>
While those elaborately designed resumes are certainly beautiful, there&rsquo;s no need for colors, fancy fonts, or photos. In fact, some of those designs could make it more difficult for recruiters to find you in their <a href="https://www.jobscan.co/blog/8-things-you-need-to-know-about-applicant-tracking-systems/" rel="follow noopener" target="_blank">Applicant Tracking System</a> because the software isn&rsquo;t able to parse (or extract the data from) it effectively.
Your resume should be:
<ul>
<li>Single column</li>
<li>PDF or doc file, depending on what the application calls for</li>
<li>No more than 2 pages</li>
</ul>
And have:
<ul>
<li>An easy-to read font like Times New Roman/Arial/Calibri/etc.</li>
<li>At least size 11 font</li>
<li>Clear headings for each section</li>
</ul>
If you want to highlight your creativity, instead of building a graphically designed resume, build a portfolio! This is especially helpful for anyone who is in the creative industry, like web designers or content writers.
<h3> Use the Lingo&hellip;Correctly</h3>
<a href="https://www.linkedin.com/in/jacobschulzsa/" rel="follow noopener" target="_blank">Jacob Schultz</a> of Publicis Media shared with us, &ldquo;I switched from being a career coach to a recruiter and my resume was filled with jargon from my career coach days. I often referred to working with students in my resume, but in recruiting, the people we serve aren&rsquo;t students, they&rsquo;re potential candidates. So I had to learn how to translate my resume and change some of those keywords. Once I started using that HR lingo, I started getting interview requests all over the place so sometimes it&rsquo;s just about changing your language.&rdquo;
When you&rsquo;re looking for a role in a particular industry, and especially if you&rsquo;re transitioning into that industry, learn the terminology they use so you can reflect that language on your resume. Then when a recruiter is using keywords to search their ATS, you&rsquo;ll come up as a candidate who knows what they&rsquo;re talking about!
<h3> Highlight Your Professional Development Efforts</h3>
One of the most frequently asked questions we see is, &ldquo;How should I talk about my Google Career Certificate on my resume?&rdquo;
For most people, you&rsquo;ll have a section on your resume for &ldquo;Education&rdquo; or &ldquo;Certificates&rdquo; and your Google Career Certificate would fall under that category. Some people like to put this section at the top of their resume to make sure it stands out at first glance and that can be a great option if you don&rsquo;t have a ton of work experience in your chosen field.
You can also take time to highlight the particular skills you learned. For example, if you have completed the Google Data Analytics Career Certificate, consider adding skills like:
<ul>
<li>SQL</li>
<li>Data Visualization</li>
<li>Predictive modeling</li>
<li>Statistical Analysis</li>
</ul>
You can also format the project you completed during your program into a portfolio on a website or in a PDF deck to help support your skills.
When we talked to one of the Google Employer Consortium members, they told us that they love seeing who has completed a Google Career Certificate because it shows them that these people have dedicated themselves to their professional development and gained the skills needed to be successful&hellip;so don&rsquo;t be afraid to highlight that certificate on your resume!

If you&rsquo;re feeling overwhelmed even getting started, we&rsquo;ve got your back. Our&nbsp;<a href="https://www.careercircle.com/resume-builder" rel="follow noopener" target="_blank">Resume Builder</a> will get you set up with a professional resume in minutes!

Top resume tips from Google, Publicis Media, and experts. Learn how to polish your resume and stand out to recruiters.

The 5 Resume Tips Recruiters Want You to Know

The 5 Resume Tips Recruiters Want You To Know

When <a href="https://www.linkedin.com/in/sebastino-annamaria/">AnnaMaria Sebastino</a>, our Strategic Partnerships Executive for non-profit organizations, was growing up, she dreamed of being a special education teacher. She wanted to make a difference in the world and lives around her.
She may not be in the classroom today, but she is certainly making a difference.
Here&rsquo;s how she got to where she is today. 
<h2 style="text-align: center;">Investing in Education in More Ways Than One&nbsp;</h2>
 While AnnaMaria had a pretty traditional start to her career journey (getting an after-school job at McDonald&rsquo;s), her education journey was less-than-traditional. When she was set to become a junior in high school, she actually started her freshman year of college.
&ldquo;I moved into my first dorm when I was just 15, so I went to college early and that was mainly to get out of my small hometown and high school just wasn&rsquo;t very challenging for me,&rdquo; she shared when asked about her start to college.
Before long, she decided to transfer to the University of Alabama where she began working towards her goal to work in education and become the special education teacher she had dreamed of being since she was a little girl.
She began working at a children&rsquo;s center which had a community autism intervention program for students who were facing roadblocks being placed in traditional classroom settings.
&ldquo;I worked full-time there while I was going to school and then I also worked in their intensive residential treatment program on the weekends. Looking back now, I see how much trauma was in that space. These are 13-year-olds who had been left behind and were known for lashing out. I was only 18, 19-years-old when I worked there. It was a great experience to be there for those kids, but it was rough and I was constantly bringing my work home.&rdquo;
She worked hard to stay on top of her job and her degree, and she believed that she was doing everything right to work a job that aligned with her degree.
Then it came time to do her practicums. 
<h2 style="text-align: center;">Unexpected Roadblocks to Success</h2>
 Even though AnnaMaria&rsquo;s job aligned with her degree and what she wanted to do in her career, her work didn&rsquo;t count because, rather than simply observing, she was being paid to work at the children&rsquo;s center.
&ldquo;At the time, I was at a loss. I was 90 credits into my degree. I was a first-generation college student on student loans. I didn&rsquo;t have the money to just quit my job to be able to do free work. So I turned to my advisor about what to do and they suggested I transfer into Human Environmental Sciences, a Bachelors of Science degree similar to what I was doing that didn&rsquo;t require practicums, but took me away from education.&rdquo;
A tip for you: Roadblocks will always pop up in your career journey and what&rsquo;s important is to remember that you are able to carve a new path. When you stumble, give yourself time to feel what you need to feel and then find a support group to get you back on your feet.
After changing her major, she became a research assistant looking at studies of different nonprofit organizations. Seeing what nonprofits were doing was when she realized that it was time to truly move away from her goals of teaching.
&ldquo;I was just, like, &lsquo;OK, I don&rsquo;t think being in the classroom is right for me. Like, I love it and I&rsquo;m good at it, but <a href="https://www.careercircle.com/blog/post/the-power-of-a-leap-of-faith-a-careercircle-career-journey" rel="follow noopener" target="_blank">just because you&rsquo;re good at something doesn&rsquo;t mean it&rsquo;s what you&rsquo;re supposed to do</a>. So it was time for a pivot and I needed to find a new path.&rdquo;
Her skills from her time in education training were by no means wasted, she took everything she had learned and became a program coordinator for multiple departments at the Massachusetts College of Liberal Arts.
Despite often working over 40 hours a week, AnnaMaria didn&rsquo;t qualify for the benefits she needed because her role was grant funded which led to her working a few hours in one department under one grant, and different hours in a different department under a different grant. She advocated tirelessly for a change, but was met with resistance at every step.
&ldquo;A better position would open that I had the on-the-job experience to do, but I didn&rsquo;t qualify because I didn&rsquo;t have my degree yet, so I was kind of stuck.&rdquo;
It was this position that helps AnnaMaria bring the empathy she brings to every nonprofit organization she partners with. She knows how difficult it is to live in a grant funded world and understands the expectations for those organizations. 
<h2 style="text-align: center;">Making a Pivot That Changed More Than Her Life</h2>
 In 2021, AnnaMaria and her family moved and she began again in finding a new role that could support her. As a mom, she knew she needed a role with flexibility that allowed her to continue to make a difference in the way she always wanted to.&nbsp;
&ldquo;I think just having determination and feeling like I didn&rsquo;t have a choice to fail helped me stay focused. I needed to finish my degree, I needed to get a new job, and I needed to provide for my daughter. It was a lot of nights of no sleep, a lot of crying, and while I often celebrate the work I did, it&rsquo;s still important to acknowledge that it was really rough. I missed a lot of my daughter&rsquo;s childhood because of working and I needed to make a change.&rdquo;
Thanks to her research skills from her research assistant past, AnnaMaria took to Google and began to look for scholarship programs for moms to help her get the training she needed to get a flexible, remote job that would allow her to do her work and be there for her family.
It wasn&rsquo;t long before she found <a href="https://work.themomproject.com/rise" rel="follow noopener" target="_blank">RISE from The Mom Project</a>, an organization that aims to get moms and people of color certified in tech in six months or less at no cost to the student and partners with CareerCircle to help place graduates and learners in new roles while they complete their certificate. She applied and during the enrollment call when she was talking through the different certificate options, she learned about Project Management.
&ldquo;This was the work I had been doing. I had done all of this work before, but had no idea that Project Management was an actual industry. I knew that formalizing my skills was the way to go so I started the Google Project Management Career Certificate. About two months into my program, I began applying for roles on the CareerCircle platform where I could use what I learned in my certificate.&rdquo;
She ended up not just getting a job from the CareerCircle job board&hellip;she got a job with CareerCircle!
&ldquo;I&rsquo;ve loved so many of the jobs that I&rsquo;ve worked at, but working at CareerCircle and partnering with nonprofit organizations, like&nbsp;<a href="https://work.themomproject.com/rise" rel="follow noopener" target="_blank">RISE</a> and <a href="https://transtechsocial.org/" rel="follow noopener" target="_blank">TransTech Social Enterprises</a>, has allowed me to use every single skill I&rsquo;ve learned in my career and bring them to people who need them.&rdquo;
Now, she spends her days reaching out to and working with nonprofits who are helping their members get the upskilling they need to be competitive in today&rsquo;s job market. Her day-to-day consists of things like pitch meetings, working with the cohort members to help them complete their course, and more.
One of the parts of her job that she excels at is connecting with members and guiding them through their upskilling and career journey so we had to ask what advice she shares with everyone she works with. 
<h2 style="text-align: center;">Advice for You</h2>
 &ldquo;I always tell people to find someone that is doing a job that they would like to do or think they would like to do and reach out to them. Create a LinkedIn. Go to networking events in your area. Look at what programs are available in your area to guide you. Get really good at using Google and researching everything you can.&rdquo;
AnnaMaria also highlighted the importance of having a mentor who can help you find yourself and advocate for your skills in your job search.
&ldquo;Find someone who will help you identify your transferable skills and give you the language to speak to them. There were so many times in my career that I stumbled simply because I didn&rsquo;t know how to explain how prepared I was to take on a role.&rdquo;
&ldquo;Most importantly,&rdquo; she shared, &ldquo;remember that if you&rsquo;re not happy with what you&rsquo;re doing and you want to make a career change, if you put determination behind it and you say, &lsquo;OK, this isn&rsquo;t going to be my story. I&rsquo;m not going to stay stuck,&rsquo; you&rsquo;ll be unstoppable. Believe in yourself and affirm your skills because you are valuable and capable and you always have been.&rdquo;
A tip for you: It may feel silly at first, but don&rsquo;t underestimate the power of affirmations when you&rsquo;re feeling overwhelmed. Remind yourself that you are capable of all of the successes you are looking for. <a href="https://www.indeed.com/career-advice/career-development/positive-affirmations" rel="follow noopener" target="_blank">Here are some great ones to start with</a>.
AnnaMaria&rsquo;s career journey is the perfect example that relentless effort truly can lead you to a role that will give you everything you&rsquo;ve been hoping for and we hope that it has inspired you to tackle your next step with energy and care.&nbsp; 
If you&rsquo;re ready to take the next step on your career journey, <a href="https://www.careercircle.com/candidates" rel="follow noopener" target="_blank">join the CareerCircle community here</a>.
For more career journey stories from the CareerCircle team, check out our posts with <a href="https://www.careercircle.com/blog/post/careercircle-career-journey-cecily-guggisberg" rel="follow noopener" target="_blank">Cecily Guggisberg</a> and <a href="https://www.careercircle.com/blog/post/the-power-of-a-leap-of-faith-a-careercircle-career-journey" rel="follow noopener" target="_blank">Daniel Pugh</a>.

AnnaMaria’s story is the perfect example that relentless effort can lead you to a role that will give you everything you’ve been hoping for.

Writing Your Own Story: A CareerCircle Career Journey

AnnaMaria’s career journey is the perfect example that relentless effort truly can lead you to a role that will give you everything you’ve been hoping for.

For many people, interviews are simultaneously the best and worst part of job searching. When you schedule one, it means that your resume knocked their socks off and your skills align with what they&rsquo;re looking for, but it also means more than a few nerves to face.
The key to kicking those nerves to the curb is to be prepared and this whole blog post is dedicated to exactly that. You&rsquo;ll learn how best to research a company, what notes to have on hand, and we&rsquo;ve even got a template for your follow up email.
This post is part of The Layoff Series, a series of blog posts built to help jobseekers get back on their feet after a layoff. Be sure to check out the other articles in the series <a href="https://www.careercircle.com/blog/post/what-to-do-after-a-layoff" rel="follow noopener" target="_blank">What To Do After a Layoff</a> and <a href="https://www.careercircle.com/blog/post/the-layoff-series-7-tips-to-organize-your-job-search" rel="follow noopener" target="_blank">7 Tips To Organize Your Job Search</a>, to learn how to handle a layoff from step one.

<h2 style="text-align: center;"> How To Prepare for an Interview</h2>
You did it! You got past the application stage and you&rsquo;ve got an interview. Now it&rsquo;s time to get ready&hellip;here&rsquo;s what you need to do.
<h3> Do Your Research</h3>
Before interviewing, do a deep dive into the company, products or services they offer, and the person (or people) you&rsquo;ll be interviewing with. The easiest way to do this is to check out the company&rsquo;s About page on their website and look through their LinkedIn to see some of their history and current initiatives. It&rsquo;s also a good idea to do a quick Google search to see any recent news article about them.
If the company sells a particular product or service, sign up for a free trial or test out whatever you can. If it&rsquo;s not accessible to you, look through case studies on their website to learn more about their customers and the problems they&rsquo;re solving for.
To really impress, make note of the things that are particularly appealing to you and mention them early in the interview. For example, &ldquo;I loved that [COMPANY NAME] shared those pictures from your in-person meeting. Is that a meeting you all do often?&rdquo;
It can be a great way to break the ice and learn more about the company&rsquo;s culture before diving into the full interview.
<h3> Use Notes</h3>
One of the biggest misconceptions I see when people are talking about the hiring process is thinking that candidates aren&rsquo;t allowed notes during an interview.&nbsp;Remember, the recruiter or hiring manager you&rsquo;re working with is likely taking questions off of notes and taking notes throughout the interview&hellip;you can, too!
It&rsquo;s great to have a few things memorized, but there&rsquo;s nothing wrong with having notes for any particular stories or achievements you want to remember to convey.&nbsp;
In your notes, make sure you have:
<ol>
<li>
Your elevator pitch: A 30 to 45-second pitch about who you are and how you&rsquo;re a fit for the role. Career and Executive Coach, Renata Junkova, explains, &ldquo;<a href="https://www.linkedin.com/pulse/how-craft-perfect-job-interview-elevator-pitch-renata-junkova/" rel="follow noopener" target="_blank">A persuasive and memorable pitch, perceived as an opening speech that summarizes: WHO YOU ARE, WHAT YOU DO, WHY THEY SHOULD HIRE YOU.</a>&rdquo;&nbsp; So keep it short, clear, and relevant to the job you're interviewing for.
</li>
<li>
Answers to common interview questions: Prepare for questions like, &ldquo;Why do you want to work at this company?&rdquo;, &ldquo;Tell me about a conflict you faced at work and how you dealt with it.&rdquo;, and &ldquo;What are you looking for in a new position?&rdquo; The Muse has some excellent templates for answering all of those questions and more <a href="https://www.themuse.com/advice/interview-questions-and-answers" rel="follow noopener" target="_blank">here</a>.&nbsp;
</li>
<li>
How your skills align with the requirements of the job: Remember to focus all of your answers towards how you can do the job. Don&rsquo;t be afraid to highlight the keywords in the job posting in your answers!
</li>
<li>
Overviews of any impressive projects you&rsquo;ve handled: Brag about yourself! Remember to highlight the goal of the project, what you did, and what the results were.
</li>
<li>
A response to any gaps in your employment: It&rsquo;s likely the recruiter will ask about any gaps in your employment. When you&rsquo;ve faced a layoff, it can feel overwhelming to tackle this question. Remember to be honest, optimistic, and bring it back to the role you&rsquo;re interviewing for. Here&rsquo;s an example to work with: &ldquo;I was recently laid off due to internal restructuring at my previous company. While it certainly threw a curveball my way, I took it as an opportunity to reevaluate my goals and focus on applying for roles that align with my hopes of growing as a Project Manager. I began working on my <a href="https://www.careercircle.com/blog/post/why-you-should-earn-a-google-career-certificate" rel="follow noopener" target="_blank">Google Career Certificate</a> in Project Management. I&rsquo;m excited to apply what I&rsquo;ve learned to this role!&rdquo;
</li>
</ol>
<h3> Practice, Practice, Practice</h3>
We&rsquo;re going to say it again. That&rsquo;s how important it is. Practice!
It can feel awkward at first to practice for your interview, but it really does help! You don&rsquo;t have to put a ton of effort into practicing. You can just record yourself answering the questions, or video call with a friend and have them play the interviewer. You can even utilize our <a href="https://www.careercircle.com/quizzes/interview-prep" rel="follow noopener" target="_blank">Interview Prep tool</a> that takes you through some simple quizzes to make sure you&rsquo;re all set to sit down with that interviewer.
If you&rsquo;re doing a virtual interview, be sure to record in the same location using the same audio setup you&rsquo;ll be using in the interview. Then you can feel confident that your headphones work and the interviewer can hear and see you!
<h3> Dress For Your Best</h3>
Now that doesn&rsquo;t mean you need to wear a floor-length ball gown, but wearing an outfit that makes you feel confident, comfortable, and powerful is the way to go. If you&rsquo;re doing a virtual interview, be sure to try out the outfit with any virtual or real-life background you&rsquo;ll be using. Some colors or patterns may become distracting when on camera so when you&rsquo;re practicing your interview, throw on your outfit to be sure you won&rsquo;t run into any problems!
When in doubt, dress up. <a href="https://www.indeed.com/career-advice/starting-new-job/guide-to-business-casual-attire" rel="follow noopener" target="_blank">Business casual</a> is the best option for pretty much any interview.&nbsp;
<h3> Take a Deep Breath</h3>
Interviews are nerve-wracking. Whether it&rsquo;s your first or your 50th, interviews often make people feel judged, uncomfortable, anxious, etc. Take a few minutes before your interview starts to take some deep breaths. We recommend trying the <a href="https://youtu.be/a7uQXDkxEtM" rel="follow noopener" target="_blank">box breathing technique</a> which can help to calm your nerves and help you come to the interview with your best foot forward.
If you can, try to get some fresh air as well. Go on a walk or open a window before your interview to help get your creative juices flowing and get in the right headspace to impress!
<h3> Have Questions at the Ready</h3>
Most interviews end with the interviewer saying, &ldquo;So did you have any questions for me?&rdquo;
One of the biggest mistakes that candidates make is not asking any questions. It can feel like it&rsquo;s better to let the call end naturally, but asking thoughtful questions shows that you&rsquo;re engaged and invested.
Here are some questions to consider asking:
<ol>
<li>
How does your leadership team interact with lower level employees?
</li>
<li>
How is [COMPANY NAME] planning to evolve in the next five years?
</li>
<li>
What do you like most about working for [COMPANY NAME]?
</li>
<li>
What sort of collaboration with other teams and colleagues can this role expect?
</li>
</ol>
<h3> Pre-Write Your Follow up Email</h3>
Following up after an interview is an easy way to stand out from the crowd. If you have a template put together, it&rsquo;s easier to get that email sent out right after your interview!&nbsp;Remember to plug in some details from the interview that can help reiterate important points you want to hit home.
If you&rsquo;re facing some writer&rsquo;s block, here&rsquo;s a template to start with:
Dear [Name of the Interviewer],
Thank you for taking the time to meet with me about the [job title] role. It was a pleasure to learn more about the position and [company name] and I was so impressed to hear that [company&rsquo;s recent accomplishment].
I&rsquo;m confident that I can excel as a [job title] on your team and I would love to bring my experience with [experience or skill] to the position.
Please don&rsquo;t hesitate to reach out if you or your team has any questions or needs any additional information.
I look forward to hearing from you!
Thanks again,
[Signature]
 We hope that every interview goes off without a hitch, but remember, if you need some extra support, 1-on-1 career coaching is available to our members. Simply <a href="https://www.careercircle.com/candidates" rel="follow noopener" target="_blank">login</a> and schedule a time with our team of expert coaches!

You did it! You got past the application stage and you’ve got an interview. Now it’s time to get ready…here’s what you need to do.

The Layoff Series: How To Prepare for an Interview

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*UPGRADE IN PROGRESS* -- CareerCircle is upgrading its capabilities and as a result the system may be temporarily unavailable as we bring new capabilities and infrastructure online to better serve our members.&nbsp; If you receive an error during this timeframe please bear with us as we're working to improve our system and you may need to retry that operation at a later time.&nbsp; &nbsp;

Keep up to date with CareerCircle's latest blog posts on keeping an inclusive workforce.

The 5 Resume Tips Recruiters Want You To Know

Writing Your Own Story: A CareerCircle Career Journey

The Layoff Series: How To Prepare for an Interview

The 5 Resume Tips Recruiters Want You To Know

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