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Supporting Veteran Mental Health in the Workplace: A Smart Approach for Businesses

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Kyndall Elliott
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10/11/2024
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Two people sitting on chairs facing each other. one has dog tags in hand. Text says supporting veteran mental health in the workplace

As veterans transition from military service to civilian careers, mental health support plays a crucial role in their success. While veterans bring valuable skills—leadership, teamwork, problem-solving—some face mental health challenges that can impact their adjustment to civilian work. Conditions like PTSD, anxiety, and depression are common among veterans, and businesses can benefit from creating an environment that addresses these needs.

We’ll explore why supporting veterans’ mental health is essential, the challenges they might face in the workplace, and how businesses can implement strategies that help both the veteran and the company thrive.

Understanding Veteran Mental Health

For many veterans, military service comes with unique experiences that can impact their mental health. Conditions like post-traumatic stress disorder (PTSD), anxiety, and depression are prevalent, but these issues aren’t always obvious. Veterans often return to civilian life with resilience and skills they’ve developed through service, but adjusting to a new work environment can still bring stress.

While these conditions can affect daily life, the focus should be on how businesses can support veterans in applying the skills they’ve gained through service—problem-solving, leadership, and adaptability—without being overshadowed by mental health challenges.

Challenges in the Workplace

For veterans, entering the civilian workforce often means adapting to an entirely new environment—one that doesn’t operate with the same structure or pace as the military. Veterans may face several hurdles, some related to mental health and others tied to misperceptions or misunderstandings about their needs.

Common challenges veterans might encounter include:

  • Adjusting to a new structure: Civilian workplaces tend to have different expectations and communication styles compared to military service. Veterans used to structured environments might initially find it difficult to navigate less rigid systems.

  • Mental health stigmas: There’s often a lack of education in the workplace about mental health issues. Misunderstandings around conditions like PTSD can lead to veterans feeling hesitant to seek help, which may impact their job performance or satisfaction.

By understanding these challenges, businesses can better prepare to support veterans in ways that improve their experience and allow them to thrive.

Benefits of Supporting Veteran Mental Health

Creating an environment that supports veterans’ mental health goes beyond just helping the individual—it benefits the entire workplace. When veterans feel understood and supported, the positive effects ripple throughout the team.

Improved Productivity
Veterans are known for their strong work ethic, focus, and commitment to the job. By providing the mental health resources they need, businesses ensure that veterans can perform at their best. 

Better Team Dynamics
Veterans are highly skilled in teamwork and communication, both vital in any job. A workplace that supports mental health fosters trust and inclusivity, encouraging veterans to fully engage and contribute to the team.

Reduced Turnover
Retaining skilled employees is a top priority for businesses, and veterans tend to stay with organizations that recognize their value and provide the support they need. Supporting veterans’ mental health can reduce turnover and increase job satisfaction, saving businesses the cost and time of attrition.

Effective Strategies for Support

So, how can businesses create a work environment that actively supports veterans’ mental health? Here are a few actionable strategies:

Provide Training for Managers and Staff
Educating your team about veteran-specific mental health issues is a great first step. Training helps to remove stigmas, teaches employees how to respond compassionately, and ensures that veterans won’t feel isolated. Businesses should focus on promoting open communication, empathy, and understanding when it comes to discussing mental health.

Create Policies That Promote Openness and Access to Resources
Having policies in place that encourage mental health support sends a clear message to veterans: “We’ve got your back.” Ensure that your mental health resources, like employee assistance programs, are accessible and promoted regularly. Veterans are more likely to utilize these resources if they know they’re available and easy to access.

Offer Veteran-Specific Resources
Consider implementing veteran-specific programs to address their unique needs:

  • Access to mental health professionals who understand veterans’ experiences: Some veterans might prefer speaking with counselors who have experience working with military personnel. Offering specialized care can make a huge difference.

  • Support groups and peer mentorship programs: Connecting veterans within your organization through peer mentorship can foster a sense of belonging and reduce feelings of isolation. Creating a veteran-specific Employee Resource Group (ERG) can build on this, offering a supportive space where veterans can share experiences, access tailored resources, and learn from colleagues who’ve already made the transition to civilian work.

Steps to Implement Support in Your Organization

If your company is looking to start or enhance its support for veterans, here are some practical steps to get you started:

  1. Assess Your Current Resources: Evaluate what mental health and veteran-specific resources your company already offers. Identify gaps and areas for improvement.

  2. Engage with Veteran Employees: Speak directly with the veterans in your company. Ask them about their experiences and what support would be most helpful to them. Use this feedback to shape policies and programs.

  3. Start with Small Initiatives: You don’t have to overhaul your entire system right away. Begin with small steps, like offering veteran-specific mental health resources, organizing training sessions for staff, or creating support groups.

  4. Monitor Progress: Once you’ve implemented new strategies, track their effectiveness by gathering feedback from veteran employees and measuring outcomes like retention rates and job satisfaction. Adjust your approach based on this feedback.

Build A Stronger Workplace

Supporting veterans’ mental health isn’t just about improving the lives of those who’ve served—it’s about building a stronger, more productive, and harmonious workplace for everyone. Veterans bring a wealth of professional skills to civilian jobs, and when their mental health needs are supported, they can fully tap into their potential. Businesses that take the initiative to understand and address these needs will see the benefits firsthand, from increased productivity to improved team dynamics.

Take the first step in creating a veteran-friendly workplace today by evaluating your mental health resources and starting a conversation with the veterans on your team.

Further Resources

On November 21st from 12 - 1 PM EST CareerCircle will be hosting From Service to Success: Maximizing Transferable Skills for Military Affiliated Talent  We'd love to have you join us! Whether you're a veteran or a military spouse, join us for a practical workshop focused on providing you with the tools and strategies needed for a successful career transition. Our experienced recruiters will share valuable insights and show you how to leverage your unique skills effectively. 

For more information and support on how to help veterans in your workplace, check out these resources: