*UPGRADE IN PROGRESS* -- CareerCircle platform upgrades will occur between Monday June 27th 10PM Eastern Time through Tuesday June 28th 4AM Eastern Time.&nbsp; The system may be intermittently unavailable during this timeframe.&nbsp;&nbsp;

*UPGRADE IN PROGRESS* -- CareerCircle is upgrading its capabilities and as a result the system may be temporarily unavailable as we bring new capabilities and infrastructure online to better serve our members.&nbsp; If you receive an error during this timeframe please bear with us as we're working to improve our system and you may need to retry that operation at a later time.&nbsp; &nbsp;

659 Eastport Rd, Jacksonville, FL 32218, USA Req #9771 Monday, April 1, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust At Packaging Corporation of America (PCA), we think of ourselves as more than a box manufacturer. We are an ideas and solutions company. We seek to be the leader in helping our customers - large and small - package, transport and display products of all kinds. It just happens to be that corrugated products are our area of expertise. At PCA, you'll find the best people in the industry operating in a golden rule" culture. We actively promote mutually rewarding relationships with each other and our customers by advocating respect for every individual, ethical and fair practices, and the highest standards in what we say and do. PCA is proud to have a highly skilled and experienced team leading the way. As a Fortune 500 company and one of the largest producers of containerboard and corrugated packaging products in the U.S., PCA offers customers broad expertise and economies of scale, while our multiple plant locations let us rapidly meet the local needs of our customers. PRINCIPLE ACCOUNTABILITIES: Achieves sales goals and executes sales plans within an assigned sales territory and/or account with new or existing business. Responsible for securing and maintaining distribution of products and/or services, providing pricing, negotiating, and maintaining effective sales agreements. Creates, monitors, and revises lead generation plans to ensure a substantive sales opportunity pipeline. Satisfies existing customer needs and expands existing business by fostering and maintaining customer relationships. Coordinates with the design department on the customer's behalf to improve existing design and develops new designs. Reviews opportunities and problems, and the efficiency of existing procedures with sales manager and recommends opportunities for improvements. Responsible for overall account management, which may include recordkeeping, credit applications, forecasts, budgets and credit collections from delinquent accounts. B ASIC QUALIFICATIONS: Bachelor's Degree and/or 3-5 years of experience in outside sales with a proven record of success. Valid drivers license and good driving record for the last 3 years in order to qualify for a company vehicle or vehicle reimbursement. Excellent written and oral communication skills. Ability to work well under pressure, self-motivated, manage time well, and be committed to their individual and team's success. Ability to use independent judgment in negotiating sales agreements and be able to exercise expertise with difficult or sensitive accounts. PREFERRED QUALIFICATIONS: 3 years of experience in corrugated material or paper sales. PCA is an Equal Opportunity Employer - Veterans/Disabled and all other protected classes. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

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SALES REP-NONINCENT(CONT)~J04328~7379

379-CHESWICK-S, 499 Nixon Road, 499 Nixon Road, Cheswick, Pennsylvania, United States of America Req #9777 Monday, April 29, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust At Packaging Corporation of America (PCA), we think of ourselves as more than a box manufacturer. We are an ideas and solutions company. We seek to be the leader in helping our customers - large and small - package, transport and display products of all kinds. It just happens to be that corrugated products are our area of expertise. At PCA, you'll find the best people in the industry operating in a golden rule" culture. We actively promote mutually rewarding relationships with each other and our customers by advocating respect for every individual, ethical and fair practices, and the highest standards in what we say and do. PCA is proud to have a highly skilled and experienced team leading the way. As a Fortune 500 company and one of the largest producers of containerboard and corrugated packaging products in the U.S., PCA offers customers broad expertise and economies of scale, while our multiple plant locations let us rapidly meet the local needs of our customers. Principle Accountabilities: Achieves sales goals and executes sales plans within an assigned sales territory and/or account with new or existing business. Responsible for securing and maintaining distribution of products and/or services, providing pricing, negotiating, and maintaining effective sales agreements. Creates, monitors, and revises lead generation plans to ensure a substantive sales opportunity pipeline. Satisfies existing customer needs and expands existing business by fostering and maintaining customer relationships. Coordinates with the design department on the customer's behalf to improve existing design and develops new designs. Reviews opportunities and problems, and the efficiency of existing procedures with sales manager and recommends opportunities for improvements. Responsible for overall account management, which may include recordkeeping, credit applications, forecasts, budgets and credit collections from delinquent accounts. Basic Qualifications: Bachelor's Degree and/or 3-5 years of experience in outside sales with a proven record of success. Valid drivers license and good driving record for the last 3 years in order to qualify for a company vehicle or vehicle reimbursement. Excellent written and oral communication skills. Ability to work well under pressure, self-motivated, manage time well, and be committed to their individual and team's success. Ability to use independent judgment in negotiating sales agreements and be able to exercise expertise with difficult or sensitive accounts. Preferred Qualifications: 3 years of experience in corrugated material or paper sales. PCA is an Equal Opportunity Employer - Veterans/Disabled and all other protected classes. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

SALES REP-NONINC(OTHER)

Franklin, WI 53132, USA Req #9690 Wednesday, May 29, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust RESPONSIBILITIES: Work as part of a team in support of a manufacturing operation with a goal of increasing productivity; decreasing downtime and waste. Assume active role in overall plant and facilities-related work. Position requires assisting all jobs on the plant floor. Follow all company safety rules and lock-out tag-out procedures. Maintain shop and shop equipment per 5S Standards. Other duties as assigned. May be required to stack parts up to 30 lbs. for a period of up to 12 hours. BASIC QUALIFICATIONS: High School Graduate or GED. Be passionate about maintaining a safe work environment. Must be able to work overtime and weekends as needed. Must be willing to work the first and second shift. Must have a good attendance record. Must be authorized to work in the U.S. PREFERRED QUALIFICATIONS: Experience in a packaging or other manufacturing environment is preferred. Possess an understanding that temperatures and volumes of work may vary. KNOWLEDGE, SKILLS & ABILITIES: Must be willing to work closely on a day-to-day basis with other production personnel. Ability to share ideas with others to solve problems of essential importance. Excellent communication skills. Thrive in a cross-functional team environment. Work with a sense of urgency to reduce downtime of machines. Strong verbal communication skills. Ability to work in a fast paced environment and handle multiple requests simultaneously. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

GENERAL LABORER - FRANKLIN, WI

3840 Port Union Rd, Fairfield, OH 45014, USA Req #20000 Tuesday, April 30, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust Maintenance Technician Packaging Corporation of America Fairfield, Ohio Pay and Benefits Pay Range = $26.84 - $37.81 based on mechanical and electrical skills and experience. Excellent Benefits Package (Health, Dental, Optometry) 401K Plan 1.5 Pay over over 40 hrs Uniforms Provided PCA provides paid training to help technicians advance through the skill levels and achieve higher pay. PCA provides all special and heavy tools. PCA provides Safety shoes and Safety Glass stipends. PCA provides Uniforms for Maintenance Technicians Responsibilities This position is based at the PCA Box Plant located in Fairfield, Oh. This position will perform a variety of maintenance tasks including diagnosing, repairing, rebuilding, or replacing mechanical, electrical, hydraulic, and Pneumatic systems on plant equipment. Technicians work as part of a team to safely perform Preventive Maintenance Activities as well as answer break down calls in a Production Environment. All Maintenance Technician positions are Multicraft, and training is provided to develop these skills. Basic Qualifications 2+ Years' experience in successfully troubleshooting and repairing industrial machinery. A Technical Degree in the Mechanical or Electrical Trades is a plus. The production schedule is 2 shifts. Maintenance Technicians are placed on shifts according to plant needs and seniority. Opportunities to change shifts are available when organization changes occur or production schedules change. Be Authorized to work in the US. Experience in the Corrugated Packaging or Printing Industry is a plus. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

MAINTENANCE TECH SECOND SHIFT

Huntsville, AL, USA Req #20144 Wednesday, May 29, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust At Packaging Corporation of America (PCA), we think of ourselves as more than a box manufacturer. We are an ideas and solutions company. We seek to be the leader in helping our customers - large and small - package, transport and display products of all kinds. It just happens to be that corrugated products are our area of expertise. At PCA, you'll find the best people in the industry operating in a golden rule" culture. We actively promote mutually rewarding relationships with each other and our customers by advocating respect for every individual, ethical and fair practices, and the highest standards in what we say and do. PCA is proud to have a highly skilled and experienced team leading the way. As a Fortune 500 company and one of the largest producers of containerboard and corrugated packaging products in the U.S., PCA offers customers broad expertise and economies of scale, while our multiple plant locations let us rapidly meet the local needs of our customers. PRINCIPLE ACCOUNTABILITIES: Achieves sales goals and executes sales plans within an assigned sales territory and/or account with new or existing business. Responsible for securing and maintaining distribution of products and/or services, providing pricing, negotiating, and maintaining effective sales agreements. Creates, monitors, and revises lead generation plans to ensure a substantive sales opportunity pipeline. Satisfies existing customer needs and expands existing business by fostering and maintaining customer relationships. Coordinates with the design department on the customer's behalf to improve existing design and develops new designs. Reviews opportunities and problems, and the efficiency of existing procedures with sales manager and recommends opportunities for improvements. Responsible for overall account management, which may include recordkeeping, credit applications, forecasts, budgets and credit collections from delinquent accounts. B ASIC QUALIFICATIONS: Bachelor's Degree and/or 3-5 years of experience in outside sales with a proven record of success. Valid drivers license and good driving record for the last 3 years in order to qualify for a company vehicle or vehicle reimbursement. Excellent written and oral communication skills. Ability to work well under pressure, self-motivated, manage time well, and be committed to their individual and team's success. Ability to use independent judgment in negotiating sales agreements and be able to exercise expertise with difficult or sensitive accounts. PREFERRED QUALIFICATIONS: 3 years of experience in corrugated material or paper sales. PCA is an Equal Opportunity Employer - Veterans/Disabled and all other protected classes. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

376-SALT LAKE-H, 4654 West 1525 South Building B, 4654 West 1525 South Building B, Salt Lake City, Utah, United States of America Req #20126 Wednesday, May 29, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust PRINCIPLE ACCOUNTABILITIES: Establish, monitor and adjust corrugator production schedules to maximize machine efficiency and ensure customer orders are completed on time. Modify production schedule as necessary to prioritize and/or expedite orders based on customer requirements. Identify potential problems in meeting schedules and recommend solutions. Produce run sheets for corrugator. Participate in production meeting and provide updates as needed. BASIC QUALIFICATIONS: High School diploma or GED. Five (5) years' of scheduling or customer service experience in a manufacturing environment. Familiar with standard concepts, practices, and procedures regarding corrugated manufacturing. Working knowledge of computer systems including experience with Microsoft Word, Excel, Outlook computer systems including experience with word processing, spreadsheet, and manufacturing scheduling software. Previous work experience as a member of a team, or a strong understanding of the importance of open communication and information sharing between team members. Ability to work flexible hours as needed and may be required to work overtime. Must be authorized to work in the U.S. PREFERRED QUALIFICATIONS: Some college coursework. Previous customer service experience in the corrugated industry. KNOWLEDGE, SKILLS & ABILITIES: Strong analytical abilities. Ability to work in a fast paced, deadline-oriented environment, prioritize assignments, and handle multiple projects and/or requests concurrently. Strong organizational skills with the ability to handle numerous details, deadlines, and requests. Strong verbal and written communication skills with the ability to effectively communicate with individuals throughout the company on departmental procedures, policies, practices, and requests for information. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

Corrugator Scheduler

Wallula, WA 99363, USA Req #20134 Wednesday, May 29, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust We are seeking resumes for an Engineer Reliability (Electrical) (1 Opening) in our Wallula, WA facility. Description of role: We are seeking an engineer with electrical power distribution, motor maintenance and electrical system reliability program experience. A successful electrical reliability engineer will work with mill electrical maintenance personnel to improve electrical safety and system reliability. This will include ownership of the electrical safety program and stewardship of the site power system model and electrical reliability programs. Principle Accountabilities: <ul> <li> Power Distribution Maintenance Program <ul> <li> Interface with mill Utility Power supplier and coordinate switchyard service with mill production schedules </li> <li> Develop/Manage intervals for electrical testing, cleaning, and inspections for the facility electrical infrastructure. <ul> <li> Manage distribution breaker testing for 480V, 4160V, and 12.5kV. Maintain documentation of all breaker relay protection settings. </li> <li> Oversee switchgear cleaning intervals. </li> <li> Oversee third-party transformer oil testing and coordinate maintenance as required. </li> <li> Power pole inspections and maintenance coordination </li> </ul> </li> <li> Analyze mill-wide power quality diagnostics, identify anomalies, and develop plans for mitigation of observed risks. </li> <li> Oversee execution of IR routes for various equipment, motor control centers, breakers, panels, transformers, VFDs, etc. <ul> <li> Coordinate with electrical supervisors to schedule needed repairs. </li> <li> Train hourly workforce on IR inspections </li> </ul> </li> <li> Identify equipment obsolescence risks and develop multiyear asset plans for upgrades. </li> </ul> </li> </ul> <ul> <li> Motor Repair Specifications and Management of All Critical Spares <ul> <li> Interface with motor repair and supply shops and ensure that motor (AC, DC, synchronous AC) repairs meet or exceed EASA, IEEE and PCA standards. </li> <li> Maintain critical spares list mill-wide and review spare motor inventory. </li> <li> Oversee spare motor maintenance program to ensure spares are reliable. </li> </ul> </li> </ul> <ul> <li> Root Cause Failure Analysis <ul> <li> Aid in the developed of RCFA's and allocation of resources to increase equipment uptime. </li> <li> Review downtime reports and information to formulate and prioritize RCFAs.</li> </ul> </li> <li> UPS and Battery Maintenance Program <ul> <li> Oversee PM's and battery replacement frequency. </li> <li> Coordinate third party services as needed. </li> </ul> </li> </ul> <ul> <li> Support troubleshooting activities and participate in development of electricians' technical skills. </li> </ul> Basic Qualifications: Bachelor's degree from an accredited college or university in Electrical Engineering 10+ years of electrical power system and motor maintenance experience may be considered in lieu of degree. 5+ years of experience in industrial manufacturing. Must be authorized to work in the U.S. Preferred Qualifications: 5+ years of experience in industrial manufacturing. Experience in a paper production facility. Knowledge of NFPA70B/E. Able to learn complex engineering systems and components and identify required maintenance scopes and frequencies. The successful candidate must possess the following Knowledge, Skills & Abilities: Must have excellent organizational, interpersonal skills, written and oral communication skills and the ability to work well with others in a team environment. An ambition to learn and succeed in an innovative paper product industry. Must have initiative, be a self-starter, and work with minimum supervision. Must have knowledge and skills in use of computer systems with specific experience in MS-Outlook, MS-Excel, MS-Project, and MS-Word programs required. Must be a good decision maker and results oriented. Problem solving skills and the ability to positively implement change are required. Pay and Benefits: The salary range for this position is from $83200 to $124800. Employees (and their dependents) are eligible for medical, dental, vision, basic life, and disability insurance coverage, subject to applicable waiting periods. Employees are automatically enrolled in PCA's 401k retirement plan at the time of hire. Employees are also eligible for up to 120 hours of vacation (prorated) and eleven (11) paid holidays per calendar year. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

ENGINEER RELIABILITY (Electrical)

Salisbury, NC 28144, USA Req #20157 Thursday, May 30, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust RESPONSIBILITIES: Work as part of a team in support of a manufacturing operation with a goal of increasing productivity; decreasing downtime and waste. Assume active role in overall plant and facilities-related work. Position requires assisting all jobs on the plant floor. Follow all company safety rules and lock-out tag-out procedures. Maintain shop and shop equipment per 5S Standards. Other duties as assigned. May be required to stack parts up to 30 lbs. for a period of up to 12 hours. BASIC QUALIFICATIONS: High School Graduate or GED. Be passionate about maintaining a safe work environment. Must be able to work overtime and weekends as needed. Must be willing to work the second shift. Must have a good attendance record. Must be authorized to work in the U.S. PREFERRED QUALIFICATIONS: Experience in a packaging or other manufacturing environment is preferred. Possess an understanding that temperatures and volumes of work may vary. KNOWLEDGE, SKILLS & ABILITIES: Must be willing to work closely on a day-to-day basis with other production personnel. Ability to share ideas with others to solve problems of essential importance. Excellent communication skills. Thrive in a cross-functional team environment. Work with a sense of urgency to reduce downtime of machines. Strong verbal communication skills. Ability to work in a fast paced environment and handle multiple requests simultaneously. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

General Laborer - 2nd Shift

Ashland, OH 44805, USA Req #19969 Friday, May 31, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust At Packaging Corporation of America (PCA), we think of ourselves as more than a box manufacturer. We are an ideas and solutions company. We seek to be the leader in helping our customers - large and small - package, transport and display products of all kinds. It just happens to be that corrugated products are our area of expertise. At PCA, you'll find the best people in the industry operating in a golden rule" culture. We actively promote mutually rewarding relationships with each other and our customers by advocating respect for every individual, ethical and fair practices, and the highest standards in what we say and do. PCA is proud to have a highly skilled and experienced team leading the way. As a Fortune 500 company and one of the largest producers of containerboard and corrugated packaging products in the U.S., PCA offers customers broad expertise and economies of scale, while our multiple plant locations let us rapidly meet the local needs of our customers. Principle Accountabilities: Achieves sales goals and executes sales plans within an assigned sales territory and/or account with new or existing business. Responsible for securing and maintaining distribution of products and/or services, providing pricing, negotiating, and maintaining effective sales agreements. Creates, monitors, and revises lead generation plans to ensure a substantive sales opportunity pipeline. Satisfies existing customer needs and expands existing business by fostering and maintaining customer relationships. Coordinates with the design department on the customer's behalf to improve existing design and develops new designs. Reviews opportunities and problems, and the efficiency of existing procedures with sales manager and recommends opportunities for improvements. Responsible for overall account management, which may include recordkeeping, credit applications, forecasts, budgets and credit collections from delinquent accounts. Basic Qualifications: Bachelor's Degree and/or 3-5 years of experience in outside sales with a proven record of success. Valid drivers license and good driving record for the last 3 years in order to qualify for a company vehicle or vehicle reimbursement. Excellent written and oral communication skills. Ability to work well under pressure, self-motivated, manage time well, and be committed to their individual and team's success. Ability to use independent judgment in negotiating sales agreements and be able to exercise expertise with difficult or sensitive accounts. Preferred Qualifications: 3 years of experience in corrugated material or paper sales. PCA is an Equal Opportunity Employer - Veterans/Disabled and all other protected classes. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

SALES REP-NONINC(OTHER)~J04330~7379

Vincennes, IN 47591, USA Req #20042 Thursday, May 30, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust The Customer Service Representative is responsible for providing superior service to customers. This includes responding to customer inquiries regarding product availability, pricing, freight rates, allocations, delivery dates, receiving new orders, and monitoring status of current orders. Additionally, the Customer Service Representative is responsible for resolving complaints and requests for billing adjustments. PRINCIPLE ACCOUNTABILITIES: Receive, process, and track assigned orders through to scheduling. Consult with various internal departments to ensure order completeness, on-time delivery and accurate invoicing. Communicate significant information regarding customer accounts/orders to appropriate internal departments including ensuring Sales Representatives are informed of pertinent activity regarding individual accounts. Coordinate customer requests for product specifications, availability, shipping, quotations and estimates, samples. Serve as a link between the customer and the design, sales and production teams to meet customer requirements including scheduling production, securing delivery dates, addressing order changes, and resolving complaints. Maintain organized customer files. Investigate and resolve customer complaints including billing issues and escalates to manager or appropriate internal departments when needed. Manage on-hand inventory levels and reconcile to customer orders, forecast and just in time schedules; this includes taking physical inventory at month end. BASIC REQUIREMENTS: Education equivalent to high school diploma required. Two (2) years' previous work experience in a customer service role with experience handling customer orders on an order entry system, and maintaining / building strong positive customer business relationships. Strong working knowledge of computer systems including experience with experience with Microsoft Word, Excel, and Outlook. PREFERRED REQUIREMENTS: Associates degree or college business coursework. Previous experience using automated order entry system. Previous experience in the manufacturing sector, containerboard and corrugated packaging industry. KNOWLEDGE, SKILLS & ABILITIES: Strong attention to meeting and exceeding customer expectations. The ability to network and build relationships with individuals of various experience and corporate positions. Strong active listening and evaluating skills. Strong analytical skills with the ability to handle detail-oriented tasks and review multiple documents and reports. Able to work in a fast paced, deadline-oriented environment and handle multiple requests simultaneously. Above average written and verbal communication skills with the ability to communicate to multiple audiences and purposes, and to effectively communicate with customers over the phone. Strong organizational skills with the ability to handle numerous details, deadlines, and requests. Previous experience working in a team environment preferred, or a strong understanding of the importance of open communication and information sharing among co-workers. Able to work flexible hours or overtime as needed. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

CUSTOMER SERVICE REP

708 Killian Rd, Akron, OH 44319, USA Req #20004 Thursday, June 6, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust We are seeking applicants for a general Utility Worker on 1 st Shift (1 Opening) in our Akron, OH facility. Salary is $18.30 per hour. Responsibilities : Work as part of a team in support of a manufacturing operation with a goal of increasing productivity; decreasing downtime and waste. Assume active role in overall plant and facilities-related work. Position requires assisting all jobs on the plant floor. Follow all company safety rules and lock-out tag-out procedures. Maintain shop and shop equipment per 5S Standards. Other duties as assigned. May be required to stack parts up to 30 lbs. for a period of up to 12 hours. Basic Qualifications: High School Graduate or GED. Be passionate about maintaining a safe work environment. Must be able to work overtime and weekends as needed. Must have a good attendance record. Must be authorized to work in the U.S. Preferred Qualifications: Experience in a packaging or other manufacturing environment is preferred. Possess an understanding that temperatures and volumes of work may vary. Knowledge, Skills & Abilities: Must be willing to work closely on a day-to-day basis with other production personnel. Ability to share ideas with others to solve problems of essential importance. Excellent communication skills. Thrive in a cross-functional team environment. Work with a sense of urgency to reduce downtime of machines. Strong verbal communication skills. Ability to work in a fast-paced environment and handle multiple requests simultaneously. PCA provides a competitive comprehensive benefits package. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

UTILITY WORKER - 1st Shift

International Falls, MN 56649, USA Req #19945 Saturday, June 15, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust We are seeking applicants for a Maintenance Supervisor/Planner in our International Falls, MN Paper Mill. The International Falls facility is a White Paper Mill owned by Packaging Corporation of America. Principle Accountabilities : <ul> <li> Responsible for planning, scheduling, coordinating, and executing maintenance work in a process area. </li> <li> Provide leadership and direction regarding safety, quality, and productivity in the maintenance department. </li> <li> Maintain equipment availability, cost controls, and housekeeping in a process area. </li> <li> Supervise hourly craft personnel and contract services. </li> <li> Establish utilization of the asset management system. </li> </ul> Basic Qualifications: <ul> <li> Experience in a craft or maintenance related position. </li> <li> High standard of safety awareness, strong communication skills, and excellent planning and organizational skills. </li> <li> Strong technical and maintenance skills. </li> <li> Solid working knowledge of PC applications including Word, Excel, and Outlook. </li> <li> Results oriented and knowledgeable of asset management and proactive maintenance techniques. </li> <li> Strong leadership skills and experience leading a team preferred, or a strong understanding of the importance of open communication and information sharing among co-workers. </li> <li> Must be able to travel as necessary. </li> <li> Must be authorized to work in the U.S. </li> </ul> Preferred Qualifications: <ul> <li> 5 years of experience in Maintenance. </li> </ul> PCA provides a competitive comprehensive benefits package. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

Maintenance Planner/Supervisor

International Falls, MN 56649, USA Req #20147 Saturday, June 15, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust We are seeking applicants for a Process Engineer in our International Falls, Minnesota Paper Mill. The International Falls facility is a White Paper Mill owned by Packaging Corporation of America. Principle Responsibilities : <ul> <li> Provide technical and operating support to departments, support groups, and hourly operations employees in the areas of optimization, energy, cost savings, technical and process studies, technology implementation and operator training. </li> <li> Assignments will include completion of projects and development activities to prepare for operation and maintenance positions as vacancies occur. </li> <li> Work to enhance skill development while gaining orientation of various process areas. </li> </ul> Basic Qualifications: <ul> <li> BS Degree in engineering required (Chemical, Mechanical, Electrical or Paper Science). </li> <li> Must be authorized to work in the U.S. </li> </ul> Preferred Qualifications: <ul> <li> Co-op or Intern experience in a manufacturing environment is a plus. </li> </ul> PCA provides a competitive comprehensive benefits package. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

Process Engineer

Columbus, IN, USA Req #20105 Wednesday, June 26, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust Maintenance Technician Packaging Corporation of America Columbus, Indiana Pay and Benefits Pay Range = $22.21. - $36.77 based on mechanical and electrical skills and experience. Excellent Benefits Package (Health, Dental, Vision) 401K Plan with company match PCA provides paid training to help technicians advance through the skill levels and achieve higher pay. Technicians supply their own basic hand tools. PCA provides a tool stipend (or replacement) to help technicians maintain basic hand tools. PCA provides all special and heavy tools. PCA provides Safety shoes and Safety Glass stipends PCA provides Uniforms for Maintenance Technicians Responsibilities This position is based at the PCA Box Plant located in Columbus, IN. This position will perform a variety of maintenance tasks including diagnosing, repairing, rebuilding, or replacing mechanical, electrical, hydraulic, and Pneumatic systems on plant equipment. Technicians work as part of a team to safely perform Preventive Maintenance Activities as well as answer break down calls in a Production Environment. All Maintenance Technician positions are multicraft and training is provided to develop these skills. Basic Qualifications 2+ Years' experience in successfully troubleshooting and repairing industrial machinery. A Technical Degree in the Mechanical or Electrical Trades is a plus. The production schedule is 3 shifts. Maintenance Technicians are placed on shifts according to plant needs and seniority. Opportunities to change shifts are available when organization changes occur or production schedules change. Be Authorized to work in the US. Experience in the Corrugated Packaging or Printing Industry is a plus. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

Maintenance Technician

201 S College Ave, New Oxford, PA 17350, USA Req #20311 Thursday, June 27, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust Principle Accountabilities: <ul> <li> Accountable for the timely and accurate completion of his/her own job duties. </li> <li> Locate all materials necessary for next job: plates, ink and stock. </li> <li> Prepare first load of next job. </li> <li> Remove ink from fountains. </li> <li> Remove plates. Zero clamps. </li> <li> Wash ink fountains, rollers. Clean wash-up trays. Clear catwalks of all materials. </li> <li> Fill all containers and bottles for wash up. </li> <li> Remove pull-out sheets or set up sheets, strap unit and properly tag for recycle. </li> <li> Empty carts and trash. </li> <li> Clean plate cylinder, bears and clamps. Clean impression cylinder and cylinder bearers. Wipe off electric eyes on feeder. </li> <li> Adjust feeder, stock. Register per operating procedures. Set feeder head, feedboard, side-guide, and 2 sheet trip. Check press settings; run 3 blank sheets through press. Watch sheet travel & correct. Obtain approval of pressman. </li> <li> Prepare second load of stock. </li> <li> Fill ink fountains, roll up inkers lightly. </li> <li> Correct feeder, stock register settings if necessary. </li> <li> Set skeleton wheels and anti-marking devices. </li> <li> Help maintain point quality throughout run. </li> <li> Keep water tanks full, maintain proper pH and conductivity. </li> </ul> Basic Qualifications: <ul> <li> High school diploma or GED. </li> <li> Ability to work overtime as needed. </li> <li> Be passionate about upholding a strong quality standard. </li> <li> Must be authorized to work in the U.S. </li> </ul> Preferred Qualifications: <ul> <li> Prior work experience in the corrugated industry. </li> <li> 6 months' experience as a Press Department First Helper. </li> <li> 6 months' experience in the Press and Finishing Department. </li> </ul> Knowledge, Skills & Abilities: <ul> <li> Ability to understand and carry out instructions furnished in written, oral, or graphic form. </li> <li> Ability to deal with problems involving one or more concrete variables in standardized situations. </li> <li> Understanding of equipment design and has capabilities that can be translated into efficient operation. </li> <li> Understanding of product layouts and production specifications and product quality specifications </li> </ul> All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

2nd Shift Offset Printer Helper

6300 Boat Rock Blvd SW, Atlanta, GA 30336, USA Req #20254 Friday, June 28, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust Position Summary: The primary job responsibilities of this position is to supervise the E-Commerce warehouse activities for the Atlanta Fulfillment Center. Supervises the E-Commerce process ensuring the receipt, coordination, and safety of goods coming through the warehouse. Also ensures that orders arrive and are dispatched on time to the appropriate destinations and in the expected quantities. Work closely with the customer E-Commerce Department and team in receiving daily orders/shipments and proper inventory procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Leads and directs the work of others over a 1 shift possibly 2 shift or alternate shift operation. A wide degree of creativity and latitude, as well as the ability to work independently is required. Principle Accountabilities: <ul> <li>Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. Ensures safety programs are followed and ensures a safe work environment is present.</li> <li>Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.</li> <li>Controls inventory levels by conducting physical counts, reconciling with data storage system.</li> <li>Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement.</li> <li>Completes E-Commerce daily targets following warehouse operational requirements by scheduling and assigning employees, following up on work results.</li> <li>Maintains warehouse staff by recruiting, selecting, orienting, and training employees.</li> <li>Overall responsibility for effectiveness of shipping and receiving functions.</li> <li>Maintains warehouse staff performance results by coaching, counseling, and disciplining employees, planning, monitoring, and appraising job results.</li> <li>Maintains communication with the customers and third-party vendors.</li> <li>Contributes to team effort by accomplishing related results as needed.</li> <li>Participates in the AFC Lead Team meetings</li> <li>Responsible for maintaining a safe work area in warehouse</li> <li> Know and follow policies and procedures of the company, share information that would benefit other members of the team and find ways to improve the delivery of service to our customers. </li> <li> Strive to continually strengthen PCA's business philosophy of meeting needs and exceeding expectation for customers specifically supporting PCA's Commitment to Service which involves doing what's right for our customers, focusing on strategies that add value and support growth, and keeping the promises that we make. </li> <li> Additional duties as assigned. </li> </ul> Decision Making: The Supervisor - Fulfillment is expected to foster a positive work environment for the production/line staff when serving customers and other internal departments. The Supervisor- Fulfillment is required to make decisions regarding employee challenges, quality of product and process, within the parameters of PCAs business standards. This position is expected to model standards of professionalism and provide direction and guidance to direct reports. The Supervisor Fulfillment is expected to exercise solid judgment in dealing with employee concerns, interactions with internal departments, and administer the department's resources for the maximum return. This position provides direct oversight of employees, approves time records, communicates and enforces company policy. Relative to Production, engages in employee development activities, makes recommendations on employee hire, promotion, compensation, and disciplinary action. This position is expected to consult with Managers on issues that become highly escalated or may have substantial impact on business or operations. Interactions: Internally, the Supervisor Fulfillment interacts with co-workers from all areas of the company including scheduling, shipping, customer service, production, management, operations, human resources, staffing agency employees and representatives, etc. The Supervisor Fulfillment is expected to develop solid working relationships with these departments to promote customer service and ensure positive communication efforts. Position Requirements: <ul> <li> Requires a high school diploma or GED </li> <li> 1-3 years in warehouse supervision or E-commerce </li> <li> Must possess 4-7 years of experience in the warehouse environment </li> <li> Inventory management experience </li> <li> Minimum 2 years' experience supervising </li> <li> Proficient with computer systems and Microsoft office </li> <li> Forklift experience must be willing to train and run forklift, if needed Preferred Requirements </li> <li> Knowledge of WMS Systems (CIMs) </li> <li> Previous experience in warehouse of fulfillment industry </li> <li>Experience with eCommerce fulfillment</li> </ul> All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

Fulfillment E-Commerce Supervisor

201 S College Ave, New Oxford, PA 17350, USA Req #20315 Friday, June 28, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust Principle Accountabilities include and are not limited to: <ul> <li>Evaluate and prioritize daily workload, directing the activities of up to 35 individuals for maximum production efficiencies.</li> <li>Read spec books and direct work of line to execute production jobs to customer requirements.</li> <li>Must use computer system to consume correctly.</li> <li>Lead and motivate production workers to maximize efficiencies.</li> <li>Identify bottlenecks and barriers in the production process and work to make modifications to remove/reduce inefficiencies.</li> <li>Responsible for overall quality of work on the line, performing line quality checks and completing all required documentation.</li> <li>Must perform counts and verify quantities on product coming to the line.</li> <li>Must read and understand lot codes on incoming products, verifying goods coming to the line, and accurately apply the principles of lot codes and lot code changes to work tasks.</li> <li>Must reconcile paperwork at the end of shift, ensure accuracy of all required paperwork, and appropriately resolve errors.</li> <li>Notify supervisor of personnel, product, production, or quality related issue.</li> <li>Consistently meet the expectations and efficiency goals outlined by management.</li> <li>Able to trace load tags when invalid.</li> <li>Assist with training employees.</li> <li>Assist with setting up production lines.</li> <li>Demonstrate understanding of the inventory process and ensure all tasks related to inventory are executed to expectation.</li> <li>Adhere to all safety and work rules, company policies and procedures.</li> <li>Other duties, responsibilities and activities may change or be assigned at any time with or without notice.</li> </ul>Basic Qualifications: <ul> <li>High school diploma/GED.</li> <li> Ability to count, recognize numbers and number sequences.</li> <li>Ability to work in production environment, with varying temperatures based on season, around machinery, and heavy forklift traffic.</li> <li>Must be able to work overtime, as needed.</li> </ul> Preferred Qualifications: <ul> <li> Experience in assembly/fulfillment environment. </li> </ul>Knowledge, Skills & Abilities:<ul> <li>Ability to work in a fast paced environment and handle multiple requests simultaneously.</li> <li>Ability to work both independently and within a team, effectively communicating with members.</li> <li>Ability to lead and motivate other indivduals to perform tasks.</li> <li>Ability to prioritize work for maximum efficiency.</li> </ul> All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

1st Shift Fulfilment Line Lead

112 Edwards Dr, Jackson, TN 38301, USA Req #20312 Friday, June 28, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust Maintenance Technician Packaging Corporation of America 112 Edwards Drive Jackson, TN Pay and Benefits Pay Range = $22.28 - $29.24 based on mechanical and electrical skills and experience. Excellent Benefits Package (Health, Dental, Optometry) 401K Plan 11 Paid Holidays PCA provides paid training to help technicians advance through the skill levels and achieve higher pay. Technicians supply their own basic hand tools. PCA provides a tool stipend (or replacement) to help technicians maintain basic hand tools. PCA provides all special and heavy tools. PCA provides Safety shoes and Safety Glass stipends PCA provides Uniforms for Maintenance Technicians Responsibilities This position is based at the PCA Box Plant located in Jackson, TN. This position will perform a variety of maintenance tasks including diagnosing, repairing, rebuilding, or replacing mechanical, electrical, hydraulic, and Pneumatic systems on plant equipment. Technicians work as part of a team to safely perform Preventive Maintenance Activities as well as answer break down calls in a Production Environment. All Maintenance Technician positions are multicraft and training is provided to develop these skills. Basic Qualifications 2+ Years' experience in successfully troubleshooting and repairing industrial machinery. A Technical Degree in the Mechanical or Electrical Trades is a plus. The production schedule is 3 shifts. Maintenance Technicians are placed on shifts according to plant needs and seniority. Opportunities to change shifts are available when organization changes occur or production schedules change. Be Authorized to work in the US. Experience in the Corrugated Packaging or Printing Industry is a plus. All applicants must apply at Careers.packagingcorp.com to be considered . All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

Maintenance Mechanical/Electrical

100 Willie Dr, Pearl, MS 39208, USA Req #20314 Friday, June 28, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust Packaging Corporation of America is a Fortune 500 Company with over 100 locations and 15000 employees in North America. PCA consists of Paper Mills, Corrugated Packaging Plants and other operations serving the packaging needs of many major agriculture, Health Care, and industrial customers. This job posting is for a Maintenance Technician at the Pearl Corrugated Packaging Plant located at 100 Willie Drive, Pearl, MS 39208. Pay and Benefits Pay Range = $26.38 - $31.73 based on mechanical and electrical skills and experience. Excellent Benefits Package (Health, Dental, Optometry) 401K Plan 1.5 Pay over 40 hours per week 1.5 Pay Holidays worked Uniforms Provided PCA provides paid training to help technicians advance through the skill levels and achieve higher pay. Technicians supply their own basic hand tools. PCA provides a tool stipend (or replacement) to help technicians maintain basic hand tools. PCA provides all special and heavy tools. PCA provides Safety shoes and Safety Glass stipends PCA provides Uniforms for Maintenance Technicians Responsibilities This position is based at the PCA Box Plant located in Pearl, MS. This position will perform a variety of maintenance tasks including diagnosing, repairing, rebuilding, or replacing mechanical, electrical, hydraulic, and Pneumatic systems on plant equipment. Technicians work as part of a team to safely perform Preventive Maintenance Activities as well as answer break down calls in a Production Environment. All Maintenance Technician positions are multicraft and training is provided to develop these skills. Basic Qualifications 2+ Years' experience in successfully troubleshooting and repairing industrial machinery. A Technical Degree in the Mechanical or Electrical Trades is a plus. The production schedule is 3 shifts. Maintenance Technicians are placed on shifts according to plant needs and seniority. Opportunities to change shifts are available when organization changes occur or production schedules change. Be Authorized to work in the US. Experience in the Corrugated Packaging or Printing Industry is a plus. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories. All applicants must apply at Careers.packagingcorp.com to be considered . All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

376-SALT LAKE-S, 4654 West 1525 South Building B, 4654 West 1525 South Building B, Salt Lake City, Utah, United States of America Req #20290 Friday, June 28, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust The Customer Service Representative is responsible for providing superior service to customers. This includes responding to customer inquiries regarding product availability, pricing, freight rates, allocations, delivery dates, receiving new orders, and monitoring status of current orders. Additionally, the Customer Service Representative is responsible for resolving complaints and requests for billing adjustments. PRINCIPLE ACCOUNTABILITIES: Receive, process, and track assigned orders through to scheduling. Consult with various internal departments to ensure order completeness, on-time delivery and accurate invoicing. Communicate significant information regarding customer accounts/orders to appropriate internal departments including ensuring Sales Representatives are informed of pertinent activity regarding individual accounts. Coordinate customer requests for product specifications, availability, shipping, quotations and estimates, samples. Serve as a link between the customer and the design, sales and production teams to meet customer requirements including scheduling production, securing delivery dates, addressing order changes, and resolving complaints. Maintain organized customer files. Investigate and resolve customer complaints including billing issues and escalates to manager or appropriate internal departments when needed. Manage on-hand inventory levels and reconcile to customer orders, forecast and just in time schedules; this includes taking physical inventory at month end. BASIC REQUIREMENTS: Education equivalent to high school diploma required. Two (2) years' previous work experience in a customer service role with experience handling customer orders on an order entry system, and maintaining / building strong positive customer business relationships. Strong working knowledge of computer systems including experience with experience with Microsoft Word, Excel, and Outlook. PREFERRED REQUIREMENTS: Associates degree or college business coursework. Previous experience using automated order entry system. Previous experience in the manufacturing sector, containerboard and corrugated packaging industry. KNOWLEDGE, SKILLS & ABILITIES: Strong attention to meeting and exceeding customer expectations. The ability to network and build relationships with individuals of various experience and corporate positions. Strong active listening and evaluating skills. Strong analytical skills with the ability to handle detail oriented tasks and review multiple documents and reports. Able to work in a fast paced, deadline-oriented environment and handle multiple requests simultaneously. Above average written and verbal communication skills with the ability to communicate to multiple audiences and purposes, and to effectively communicate with customers over the phone. Strong organizational skills with the ability to handle numerous details, deadlines, and requests. Previous experience working in a team environment preferred, or a strong understanding of the importance of open communication and information sharing among co-workers. Able to work flexible hours or overtime as needed. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

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