At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Role Description The purpose of a Center Nurse at Oak Street Health is to build strong relationships with Oak Street Health patients by coordinating their care and providing a seamless experience to patients and their support team. At Oak Street Health you will use an in tegrated approach toward achieving desired patient outcomes by utilizing standards, guidelines and pathways for care delivery. Through clinical assessment, intervention and education you will ensure our patients are provided competent nursing care in a ti mely manner. Our Center Nurses drive quality care, it is of vital importance that our nurses incorporate data and information to improve care and enhance our patient outcomes. You will work to create an engaging and welcoming environment through team commu nication and delegation to empower other members of the care team to deliver the best care to our patients. Check out this pamphlet for a sneak peek in to the life of an Oak Street Center Nurse! Our Center Nurses report to the Practice Manager or Nurse Supervisor (where applicable). Core Responsibilities: &bull; Provide competent nursing care by displaying proficiency in this role and executing job responsibilities in a safe and consistent manner &bull; Respond to incoming telephonic requests in a dependable manner, ensuring we are responsive to their needs and exceeding expectations &bull; Provide clinically competent triage and symptom management to patients who may or may not be physically present &bull; Utilize standardized protocols for medication management, prescription refills and prior authorizations. &bull; Conduct thorough and accu rate reviews of patient medications and update as needed &bull; Provide comprehensive education and direct patient care, particularly around chronic conditions; may occur in person, over the phone or in group settings &bull; Actively collaborate and monitor the implem entation and progress of the care plan for patients on multiple provider panels &bull; Form relationships with patients and their caregivers to support preventative care and ED/hospital diversion where appropriate &bull; Create a welcoming and engaging environment to m eet the needs of our patients, communities, families and teams where they are &bull; Delegation of activities to other clinical care team members to support the needs of our patients &bull; Participate in care team meetings to discuss patient care and clinic operations &bull; Deliver an exceptional patient experience through service, responsiveness and respectful care &bull; Perform point of care testing, procedures and specimen collection (including phlebotomy) as needed &bull; Performs other related duties as assigned What we're looking for Required Qualifications: &bull; Active Registered Nurse (RN) Licensure in good standing with the applicable state &bull; BLS Certification &bull; Electronic Medical Record (EMR) experience &bull; Ability to maintain patient confidentiality and process informat ion in a confidential manner &bull; US work authorization &bull; Ability to assess patients without face - to face interaction, strong communication and assessment skill Strongly Preferred Qualifications: &bull; Ability to collaborate and communicate with members of an interdis ciplinary care team &bull; Excellent computer skills with ability to read, interpret and analyze data from various computer systems &bull; Effective problem solving and prioritization skills &bull; 2+ years of healthcare experience, working as an RN Preferred Qualifications: &bull; Previous experience in clinic setting &bull; Ability to work independently &bull; Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary - suggestion to add this as an optional data point for specific demogr aphics, removing from our generic central posting) &bull; Somebody who embodies being Oaky" Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $60,522.00 - $129,615.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/01/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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Center Nurse

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Company: Oak Street Health - 2335B S. Wentworth Ave Chicago, IL 60616 Title: Center Operations Supervisor (Cantonese and Mandarin required) $2000 SIGN ON BONUS Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients' communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be For more information, visit www.oakstreethealth.com Role Description: Center Operations Supervisors (COSs) are an important part of the Oak Street Health center leadership team. COSs direct the daily activities of staff, and assist the Practice Manager in managing operational initiatives to ensure the clinic achieves its performance objectives and delivers safe, high-quality patient care. Core Responsibilities: <ul><li> Support front desk coverage and contributes to service team work </li><li> Monitor staff's attendance and absences and identify coverage plans for expected and unexpected absences </li><li> Monitor provider schedules daily to ensure smooth flow of patient visits </li><li> Manage the transportation schedule to maximize company resources and delivery on a positive patient experience </li><li> Complete daily operational rounds to confirm foundational activities have been completed </li><li> Monitor outstanding work queues, checklists and other performance indicators </li><li> Monitor front desk activities for completion, accuracy and quality including confirmation calls, copay collection and patient experience, and contributing to work, when needed </li><li> Help maintain the welcome space and community room to promote a positive patient experience and support growth </li><li> Own facilities management to keep the center safe, clean, and functional </li><li> Depending on the need of the center, manage hourly center staff ranging from front desk staff to medical assistants and phlebotomists </li><li> As invited by the practice manager, support the recruitment, hiring, onboarding, retention and performance management of the staff </li><li> Leverage practice dashboards and reports to identify areas for operational improvement </li><li> Structure and facilitate service and clinical team huddles </li><li> Engage in service recovery efforts, as needed and facilitate resolution </li><li> Champion new initiatives as workflows are improved and new services are added </li><li> Champion organizational operating procedures </li><li> De-escalate conflict as it arises, and seek resolution </li><li> Partner with other center leaders, including the Practice Manager and Medical Director to address staff performance and workflows </li><li> Other duties, as assigned </li></ul> What are we looking for? <ul><li> An exceptional ability to solve problems and think critically </li><li> Strong collaboration skills and demonstrated success working within a team </li><li> A flexible and positive attitude </li><li> Ability to work in a fast-paced, often ambiguous environment </li><li> A proactive and adaptable working style; able to take ownership of tasks </li><li> 2+ years professional experience in a customer service setting </li><li> 1+ year experience leading a team preferred </li><li> Proficient PC skills </li><li> Associate's degree required, Bachelor's degree preferred </li><li> US work authorization </li></ul><ul><li> Someone who embodies being 'Oaky' </li></ul> What does being 'Oaky' look like? <ul><li> Radiating positive energy </li><li> Assuming good intentions </li><li> Creating an unmatched patient experience </li><li> Driving clinical excellence </li><li> Taking ownership and delivering results </li><li> Being scrappy </li></ul> Why Oak Street? Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as: <ul><li> Collaborative and energetic culture </li><li> Fast-paced and innovative environment </li><li> Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits </li></ul> Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $43,888.00 - $93,574.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/24/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Center Operations Supervisor

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Certified Professional Coder (CPC) will perform medical claim reviews to ensure compliance with coding practices through a comprehensive record review for medical, behavioral, transportation and other healthcare providers. The CPC must have the ability to determine correct coding and appropriate documentation during the review of medical records. The CPC must also ensure that the state, federal and company requirements are met and recognize any concerning billing patterns or trends. Activities include: - Conduct a comprehensive medical record review to ensure billing is consistent with medical record. - Provide detailed written summary of medical record review findings. - Must be able to articulate findings to investigators, Medicaid plan leadership, law enforcement, legal counsel, providers, state regulators, etc. - Review and discuss cases with Medical Directors to validate decisions. - Assist with investigative research related to coding questions, state and federal policies. - Identify potential billing errors, abuse, and fraud. - Identify opportunities for savings related to potential cases which may warrant a prepayment review. - Maintain appropriate records, files, documentation, etc. - Ability to travel for meetings and potential to testify Required Qualifications - AAPC Coding certification - Certified Professional Coder (CPC) - 3+ years of experience in medical coding or documentation auditing. - Strong knowledge of standard industry coding guides and guidelines including CPT, HCPCS, CMS 1500 and UB04 data elements - Experience with researching coding, state regulations and policies. - Working experience with Microsoft Excel - Strong attention to detail and ability to review and interpret data - Excellent communication skills Preferred Qualifications - 2 years or more previous experience with Behavioral Health coding/auditing of records - Licensed Clinical Social Worker (LCSW) - Licensed Independent Social Worker (LISW) - Licensed Master Social Worker (LMSW) - Prior auditing experience - Excellent analytical skills Education - GED or equivalent - AAPC Certified Professional Coder Certification (CPC) Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $43,888.00 - $102,081.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/25/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Certified Professional Coder, Special Investigations Unit (Aetna SIU)

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Primary Job Duties & Responsibilities Assists the distribution department with the overseeing of incoming materials, supplies, equipment, and packages. Inspects warehouse equipment and machinery to pinpoint unsafe conditions for accident prevention. Loads and unloads pallets using heavy operating machinery, such as forklifts and/or overhead cranes. Maintains standard operating procedures throughout the warehousing department to meet safety and regulatory compliance. Communicates effectively with supporting departments and distribution facilities to ensure timely and accuracy in customer order fulfillment. Compiles educational materials, training, and presentations to instruct staff members on health and safety matters within the distribution department. Monitors inventory levels in the distribution department and processes stock transfer requests and purchase orders to ensure materials are ordered in a timely and cost-effective manner. Observes the condition of the distribution facility and makes notations to share with leadership for improvement recommendations. Collects statistical data on distribution operation times and develops a pragmatic approach to optimize processes. Education High school diploma or equivalent required. Prior Relevant Work Experience 0-1 year Essential Qualifications Basic awareness of problem solving and decision making skills Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $25.65 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 06/18/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Chase, Distribution - 2nd Shift

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary CVS Health is currently looking for a dynamic individual to join our team in a Manager role. In this client facing project management role, you will be responsible for coordinating, managing and assisting with audits and using broad and deep system set-up and adjudication knowledge. In this position you will work closely with various government auditors, 3rd party consultants and auditors, client account teams, legal and trade areas to ensure the completion of government audits with consistency and minimal disruption to the business. Additionally, you will be responsible for the timely and satisfactory resolution of exceptions identified during the audit process and to improve, develop and deliver on automation projects and complex analyses specifically related to audit deliverables. This position will also be expected to be analytical, able to understand regulation and identify process enhancement opportunities to reduce or eliminate risk of future client audit exceptions. This includes having an extensive knowledge base around pharmacy claim adjudication principles, such as (but not limited to) benefit setup, prior authorizations, claims payment, and pharmacy contracting in order to review and respond to all the auditor questions in a short window of time. This position will also be expected to identify process enhancement opportunities to reduce or eliminate risk of future audit exceptions, as well as ensuring any concerns / issues are raised immediately to senior management. Skills must include abilities to analytically identify, track and encourage business owners in process enhancement opportunities to reduce risks, as well as researching claim specific questions. As a Manager of Client Audit, you will be responsible for the following: &bull; Work directly with the government auditors, the client and all the internal business areas involved in the audit &bull; Manage the work load successfully as there is no room for error with government audits and these audits come in waves across many clients at the same time which the position needs to be able to juggle all of the competing priorities &bull; Have a deep knowledge base of Medicaid and Exchange regulations, as well as having some knowledge around Med D &bull; Work independently with limited direction from the Sr Manager &bull; Coordinate, manage, track the audits from start to closure &bull; Review and research all questions from the auditor and client &bull; Work through and resolving any alleged issues; working strategically and achieving results &bull; Work with the right business leaders to ensure responses are accurate and senior leaders are aware of any issues in accordance with regulatory timelines &bull; Respond back to the auditor / client &bull; Understand the intricacies of claim adjudication in order to answer questions related to the various claim testing sections, answering their questions correctly and confidently &bull; Identify process enhancements, as well as any gaps in controls within the business areas being audited &bull; Raise the appropriate items to senior leaders and doing so timely &bull; Documenting correspondence with internal partners, clients, and auditors &bull; Tracking all audit progress to ensure that all deliverables are provided by due dates The ideal candidate will possess the following: &bull; A deep understanding of pharmacy claim adjudication &bull; Ability to actively seek new ways to grow and be challenged &bull; Critical thinking which translates into strategic actions &bull; Easily adapting to change &bull; Excellent verbal and written communications skills and experience communicating/presenting with all levels of leadership &bull; Strong Project Management skills that include the ability to adapt and deal effectively in dynamic, possibly unpredictable, environments while efficiently managing multiple projects from initiation through to completion. A working contributor responsible for each project's success. &bull; Ability to interact effectively with Government Auditors and Clients while under pressure during an audit is a must. Strong tolerance for ambiguity and stress &bull; Strong ability to maintain attention to detail and organizational skills. &bull; Team building skills that effectively influence and engage others in issue resolution-demonstrates pro-activeness looking out for the success of the team and CVS Health. &bull; Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information &bull; Uses best practices and knowledge of internal or external business issues to improve products or services &bull; Strong ability to hold oneself and others accountable for mitigating risk and achieving results. Required Qualifications 5+ years of prior relevant experience in audit, project management, or financial advisory role 3+ years pharmacy claim experience Preferred Qualifications -CPA, CIA or MBA preferred - Medicaid operational experience - Internal or external audit experience - Demonstrated excellent verbal and written communications skills. - Proficiency in Microsoft Word, Excel, PowerPoint - PBM Experience is also desired Education BS/BA required or equivalent years of education and experience Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $54,300.00 - $132,600.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit Benefits | CVS Health We anticipate the application window for this opening will close on: 04/30/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Client Audit Manager (IC)

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. As a Sr. Manager, Client Insights & Strategy, you will consult directly with our health-focused/ pharmaceutical clients to guide strategic audience design, campaign performance/ measurement and insights for key verticals within CVS Media Exchange. The individual will play a lead role in working with our sales and clients, ensuring that CMX media strategies are insight-driven, data-informed, and aligned with client business objectives. This role will consult directly with our clients - clearly communicating CMX data differentiators, delivering campaign analyses, using data to recommend campaign optimizations, capturing learnings to refine strategies and delivering support for business outcomes. The right candidate is passionate about using data to tell the performance story and uncovering new opportunities to drive our client's business at CVS. You will work collaboratively across sales, account management, operations, business intelligence and data science teams to develop and apply best practices, share learnings, and ensure that CMX is viewed as a strategic partner to our clients. Responsibilities include, but not limited to: <ul><li>Act as key client partner: understand strategy, create client-ready presentations, present at meetings and respond to feedback. Provide strategic guidance to optimize marketing campaigns to meet client objectives</li><li>Consult with clients to define and answer their most important business questions, advising on how to best leverage data on media & marketing investments to drive business results</li><li>Deliver thought leadership on audience, measurement, and advanced analytics. Guide development and management of client's data driven marketing by educating clients on how data and tech can help unlock consumer insights and activation/engagement </li><li>Leverage CMX's proprietary data and platform to develop media marketing strategies that align with client's business objectives and media KPIs.</li><li>Manage process of defining target audiences, share data w/ clients, track/compile performance reports on audience groups. Identify channels, tactics, data sources (1P, 2P and 3P) to maximize campaign results.</li><li>Partner with Media Team to build robust, fully integrated media plans across platforms; aligned with campaign objectives and overall client strategy (across paid, owned, earned media).</li><li>Serve as subject matter expert on campaign performance, its effectiveness, key drivers and associated insights while using various tools/solutions developed by partner data science teams</li><li>Author client-facing reports (CPRs), communicate recommendations to client stakeholders, lead client reporting calls with expert data storytelling and provide ongoing support.</li><li>Serve as client-facing subject matter expert on advanced marketing measurement methods ensure these are appropriately planned and executed</li></ul> Required: <ul><li>5+ years' experience in audience consultation, media measurement, data driven marketing and/or digital marketing, campaign results delivery</li><li>1+ years of previous management experience</li></ul> Preferred: <ul><li>Strong knowledge and understanding of digital media analytics and experience working with syndicated and first party data</li><li>Experience in multiple digital media channels (programmatic, social, search, CTV, DOOH, etc.)</li><li> Comprehensive understanding of media metrics (e.g., impression, CTR, CPM, etc.), measurement analytics (e.g., sales lift), and quantitative business measures (e.g., LTV, ROI, Effectiveness, etc.) </li><li>Experience in Healthcare Marketing (provider, pharmaceutical, etc.)</li><li>Excellent written, verbal communication and presentation skills including the ability to develop story-telling presentation decks. Proven experience working with senior level clients</li><li>Excellent organizational, interpersonal and leadership skills. Proven success in collaborating across multiple teams, handling multiple high priority projects in a fast-paced setting</li></ul> Education : <ul><li>Bachelor's degree or equivalent (HS Diploma + 4 years of relevant experience) required.</li></ul> Pay Range The typical pay range for this role is: $82,940.00 - $199,144.80 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/25/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Client Insights and Strategy - Senior Manager - CVS Media Exchange (CMX)

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Signing bonus potential up to $10,000 for eligible external candidates who possess valid/current NJ Choice Certification Job description: Develop, implement, support, and promote health service strategies, tactics, policies, and programs that drive the delivery of quality healthcare to our members. Health service strategies, policies, and programs are comprised of utilization management, quality management, network management, clinical coverage and policies. The position requires advanced clinical judgment and critical thinking skills in order to facilitate appropriate physical, behavioral health, psychosocial wrap around services. The care manager will be responsible for, care planning, direct provider collaboration, and effective utilization of available resources in a cost-effective manner. Strong assessment, writing and communication skills are required. Fundamental Components/Job Description: The Clinical Case Manager BH is responsible for conducting face to face visits using comprehensive assessments of members enrolled in Managed Long-Term Services and Supports program (MLTSS) and/or Dual Special Needs Program (D-SNP/ FIDE). Care manager may also be responsible for face to face assessments with non-MLTSS members to evaluate the medical needs of the member to facilitate the member's overall wellness and help them obtain the services they need to thrive by addressing requests for services such as adult medical daycare, pediatric medical daycare, personal care assistant, nursing facility custodial requests, personal preference program and MLTSS program enrollment. Successful completion of company sponsored NJ Choice Certification is requirement for continued employment. The care manager is responsible to coordinate and collaborate care with member/authorized representative, PCP, and any other care team participant. The care manager will attend interdisciplinary meetings and advocate on members behalf. The care manager works with member and care team to develop care plan and will authorize services within the MLTSS/ FIDE benefit. The care manager will also work with the member and care team to coordinate and assist with community resources. The care manager is responsible for documenting accurately and timely in the electronic health record. This position requires the care manager to use critical thinking and be able to problem solve any issues related to assigned membership. While this position is tele-work the care manager must work normal business hours. The Case Manager will also be expected, to mentor new hires, once, a level of proficiency has been attained in their role. 50 to 75% travel in Burlington/Mercer and surrounding counties. Required Qualifications <ul><li>Licensed Clinical Social Worker or Licensed Social Worker in NJ</li><li>2+ years Behavioral Health experience/expertise</li><li>50 to 75% travel in Burlington/Mercer County and surrounding counties</li><li>Successful completion of the NJ Choice certification is a contingency of employment. As per NJ Division of Aging Services, Office of Community Choice Options guidance, an exam score of 80% or higher is required, along with successful completion of the State training modules, and field mentoring component.</li></ul> Preferred Qualifications <ul><li>Case management and/or discharge planning experience</li><li>Managed Care experience</li><li>Crisis intervention skills</li></ul> Education <ul><li> Master's Degree in Social Work or Behavioral Health field required </li></ul> Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $72,627.00 - $155,538.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/04/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work. CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.

Clinical Case Manager BH - Burlington/Mercer

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary Signing bonus potential up to $10,000 for eligible external candidates who possess valid/current NJ Choice Certification Develop, implement, support, and promote health service strategies, tactics, policies, and programs that drive the delivery of quality healthcare to our members. Health service strategies, policies, and programs are comprised of utilization management, quality management, network management, clinical coverage and policies. The position requires advanced clinical judgment and critical thinking skills in order to facilitate appropriate physical, behavioral health, psychosocial wrap around services. The care manager will be responsible for, care planning, direct provider collaboration, and effective utilization of available resources in a cost-effective manner. Strong assessment, writing and communication skills are required. Fundamental Components/Job Description: The Clinical Case Manager BH is responsible for conducting face to face visits using comprehensive assessments of members enrolled in Managed Long-Term Services and Supports program (MLTSS) and/or Dual Special Needs Program (D-SNP/ FIDE). Care manager may also be responsible for face to face assessments with non-MLTSS members to evaluate the medical needs of the member to facilitate the member's overall wellness and help them obtain the services they need to thrive by addressing requests for services such as adult medical daycare, pediatric medical daycare, personal care assistant, nursing facility custodial requests, personal preference program and MLTSS program enrollment. Successful completion of company sponsored NJ Choice Certification is requirement for continued employment. The care manager is responsible to coordinate and collaborate care with member/authorized representative, PCP, and any other care team participant. The care manager will attend interdisciplinary meetings and advocate on members behalf. The care manager works with member and care team to develop care plan and will authorize services within the MLTSS/ FIDE benefit. The care manager will also work with the member and care team to coordinate and assist with community resources. The care manager is responsible for documenting accurately and timely in the electronic health record. This position requires the care manager to use critical thinking and be able to problem solve any issues related to assigned membership. While this position is tele-work the care manager must work normal business hours. The Case Manager will also be expected, to mentor new hires, once, a level of proficiency has been attained in their role. 50 to 75% travel in Monmouth/Ocean and surrounding counties. Required Qualifications <ul><li>Licensed Clinical Social Worker or Licensed Social Worker in NJ</li><li>2+ years behavioral health experience/expertise</li><li>50 to 75% travel in Monmouth/Ocean County and surrounding counties</li><li>Successful completion of the NJ Choice certification is a contingency of employment. As per NJ Division of Aging Services, Office of Community Choice Options guidance, an exam score of 80% or higher is required, along with successful completion of the State training modules, and field mentoring component.</li></ul> Preferred Qualifications <ul><li>Candidates residing in Toms River, Brick, Whitesville, or Jackson </li><li>Case management and/or discharge planning experience</li><li>Managed Care experience</li><li>Crisis intervention skills</li></ul> Education <ul><li> Master's Degree in Social Work or Behavioral Health field required </li></ul> Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $72,627.00 - $155,538.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/04/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work. CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.

Clinical Case Manager BH - Monmouth/Ocean

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary: This will be a work from home position with travel up to 25% of the time to meet members within Chicago area (Cook County IL) and occasional office-based meetings and/or trainings in Downers Grove IL as needed/requested by Management. Preference for candidates residing in the Chicago area. BH Clinical Case Manager is responsible for telephonically and/or face to face assessing, planning, implementing and coordinating all case management activities with members to evaluate the medical needs and behavioral health needs of the member to facilitate the member's overall wellness. Utilizes advanced clinical judgment and critical thinking skills to facilitate appropriate member physical health and behavioral healthcare through assessment and care planning, direct provider coordination/collaboration, and coordination of psychosocial wraparound services to promote effective utilization of available resources and optimal, cost-effective outcomes. Fundamental Components & Assessment of Members: -Through the use of clinical tools and information/data review, conducts comprehensive assessments of referred member's needs/eligibility and determines approach to case resolution and/or meeting needs by evaluating member's benefit plan and available internal and external programs/services. - Applies clinical judgment to the incorporation of strategies designed to reduce risk factors and address complex clinical indicators which impact care planning and resolution of member issues. - Using advanced clinical skills, performs crisis intervention with members experiencing a behavioral health or medical crisis and refers them to the appropriate clinical providers for thorough assessment and treatment, as clinically indicated. Provides crisis follow up to members to help ensure they are receiving the appropriate treatment/services. Enhancement of Medical Appropriateness and Quality of Care: - Application and/or interpretation of applicable criteria and clinical guidelines, standardized case management plans, policies, procedures, and regulatory standards while assessing benefits and/or member's needs to ensure appropriate administration of benefits - Using holistic approach consults with supervisors, Medical Directors and/or other programs to overcome barriers to meeting goals and objectives; presents cases at case conferences to obtain multidisciplinary view in order to achieve optimal outcomes - Identifies and escalates quality of care issues through established channels - Ability to speak to medical and behavioral health professionals to influence appropriate member care. - Utilizes influencing/motivational interviewing skills to ensure maximum member engagement and promotes lifestyle/ behavior changes to achieve optimum level of health - Provides coaching, information and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices. - Helps member actively and knowledgably participate with their provider in healthcare decision-making - Analyzes all utilization, self-report and clinical data available to consolidate information and begin to identify comprehensive member needs. Monitoring, Evaluation and Documentation of Care: In collaboration with the member and their care team develops and monitors established plans of care to meet the member's goals. - Utilizes case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies and procedures. Required Qualifications &bull;Current Active unrestricted licensure (LCSW or LCPC) in the state of IL required &bull;Minimum 2 years of direct clinical practice experience post masters in Behavioral Health &bull;Minimum 1+ year of Case Management experience &bull;Willing and able to travel up to 25% of their time in Chicago (Cook County) IL and surrounding areas. &bull; 2+ years' experience using personal computer, keyboard navigation, navigating multiple systems and applications; and using MS Office Suite applications (Teams, Outlook, Word, Excel, etc.) &bull; Reliable Transportation required. Mileage is reimbursed per our company expense reimbursement policy. &bull;Required to work scheduled hours required for this position -Monday - Friday: 8:30am-5pm CST. Preferred Qualifications &bull;Managed Care Organization experience is strongly preferred. &bull;Crisis intervention skills/experience &bull;Discharge Planning experience &bull;Clinical judgment and critical thinking/problem solving skills &bull;Strong organization and time management skills. Must be highly organized to manage continuously changing priorities. &bull;Strong verbal and written communication skills. Education &bull; Master's degree required in a social science field such as Social Work, Counseling, or Psychology required. &bull; Clinical Licensure required (LCSW or LCPC) Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $66,575.00 - $142,576.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/07/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Clinical Case Manager Behavioral Health

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. A Brief Overview Fully remote in the USA. Shift Monday-Friday standard business hours. No weekends and no holidays. Utilizes advanced clinical judgment and critical thinking skills to facilitate appropriate member physical health and behavioral healthcare through assessment and care planning, direct provider coordination/collaboration, and coordination of psychosocial wraparound services to promote effective utilization of available resources and optimal, cost-effective outcomes. What you will do <ul><li> Through the use of clinical tools and information/data review, conducts comprehensive assessments of referred member's needs/eligibility and determines approach to case resolution and/or meeting needs by evaluating member's benefit plan and available internal and external programs/services. </li><li> Applies clinical judgment to the incorporation of strategies designed to reduce risk factors and address complex clinical indicators which impact care planning and resolution of member issues. </li><li> Using advanced clinical skills, performs crisis intervention with members experiencing a behavioral health or medical crisis and refers them to the appropriate clinical providers for thorough assessment and treatment, as clinically indicated. Provides crisis follow up to members to help ensure they are receiving the appropriate treatment/services. </li></ul> For this role you will need Minimum Requirements <ul><li> 3years of direct clinical practice experience post master's degree, e.g., hospital setting or alternative care setting such as ambulatory care or outpatient clinic/facility </li><li> 3 years Requires knowledge of mental health and substance abuse disorders </li><li> 3 years' experience Must be able to talk on the telephone and type at the same time </li><li> 3 years' Experience using Motivational Interviewing and good technological skills </li><li> Valid unrestricted independent professional behavioral health clinical license to practice per state regulations in the state they reside in/ one or more or equivalent is required: LCSW Licensed Clinical Social Worker LISW Licensed Independent Social Worker LCPC Licensed Clinical Professional Counselor LP Licensed Psychologist LMFT Licensed Marriage and Family Therapist LMHC Licensed Mental Health Counselor </li></ul> Preferred Qualifications <ul><li> Crisis intervention skills preferred Managed care/utilization review experience preferred. </li><li> Case management and discharge planning experience preferred. </li><li> Managed care/utilization review experience preferred. </li></ul> Education <ul><li> Minimum of a Master's degree in Behavioral/Mental Health or related field (eg: Social Work, Counseling, Psychology) </li></ul> Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $54,095.00 - $155,538.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/12/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary Must reside in the state of Illinois. Standard business hours Monday - Friday with flexibility needed to meet member needs. This is a field-based position requiring 25-50% travel typically within a 45 mile radius from the candidates residence in order to conduct face to face visits which includes but is not limited to: hospital setting, outpatient clinic, PCP office, or member's residence. The Clinical Care Manager - BH is responsible for care coordination and case management for members, up to age 20, who have experienced a behavioral health crisis event. The Clinical Case Manager - BH: Utilizes advanced clinical judgment and critical thinking skills to facilitate appropriate member behavioral healthcare through assessment and care planning, direct provider coordination/collaboration, and coordination of psychosocial wraparound services to promote effective utilization of available resources and optimal, cost-effective outcomes. Assessment of Members: Using clinical tools and information/data review, conducts comprehensive assessments of referred member's needs/eligibility and determines approach to case resolution and/or meeting needs by evaluating member's benefit plan and available internal and external programs/services. &bull; Using advanced clinical skills, performs crisis intervention with members experiencing behavioral health or medical crisis and refers them to the appropriate clinical providers for thorough assessment and treatment, as clinically indicated. Provides crisis follow-up to members to help ensure they are receiving the appropriate treatment/services. Collaboration: Works closely with the family/member identified formal/informal supports involved in the member's care Routinely communicates with the network provider responsible to screening and follow up after a mobile crisis response event Partners with Utilization Management to ensure timely and safe discharge to the next level of care Monitoring, Evaluation and Documentation of Care: &bull; In collaboration with the member and/or guardian and their care team, develops and monitors established plans of care to meet the member's goals &bull; Must be able to multitask Required Qualifications -Master's prepared behavioral health clinician with unrestricted behavioral health license in the state of Illinois (LCPC, LCSW, LMFT) -Must be willing and able to travel 25-50% within a 45 mile radius from the candidates residence. Reliable transportation required. Mileage is reimbursed per our company expense reimbursement policy -3+ years of direct clinical practice experience post Master's degree, e.g. hospital setting or alternative care setting such as ambulatory care or outpatient clinic/facility -3+ years of direct clinical experience working with children and adolescents in settings such as community based organization, residential facility, inpatient setting, group home, mental health clinic, outpatient/residential treatment facility for the management of substance use disorder - 2+ years' experience using personal computer, keyboard navigation, navigating multiple systems and applications; and using MS Office Suite applications (Teams, Outlook, Word, Excel, etc.) Preferred Qualifications - Crisis intervention Skills preferred - Managed care experience preferred - Motivational Interviewing Skills preferred Education -Minimum of a Master's Degree in counseling, social work, or other related field. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $66,575.00 - $142,576.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 03/31/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work. CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.

Clinical Case Manager Behavioral Health - Field

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary Signing bonus potential up to $10,000 for eligible external candidates who possess NJ Choice Certification This is a work from home flexible position with up to 75% travel requirements throughout Monmouth, Ocean and surrounding counties, New Jersey. Standard working hours Monday - Friday 8-5 pm EST Job description: Develop, implement, support, and promote health service strategies, tactics, policies, and programs that drive the delivery of quality healthcare to our members. Health service strategies, policies, and programs are comprised of utilization management, quality management, network management, clinical coverage and policies. The position requires advanced clinical judgment and critical thinking skills in order to facilitate appropriate physical, behavioral health, psychosocial wrap around services. The care manager will be responsible for, care planning, direct provider collaboration, and effective utilization of available resources in a cost-effective manner. Strong assessment, writing and communication skills are required. Fundamental Components/Job Description: The Clinical Case Manager BH is responsible for conducting face to face visits using comprehensive assessments of members enrolled in Managed Long-Term Services and Supports program (MLTSS) and/or Dual Special Needs Program (D-SNP/ FIDE). Care manager may also be responsible for face to face assessments with non-MLTSS members to evaluate the medical needs of the member to facilitate the member's overall wellness and help them obtain the services they need to thrive by addressing requests for services such as adult medical daycare, pediatric medical daycare, personal care assistant, nursing facility custodial requests, personal preference program and MLTSS program enrollment. Successful completion of company sponsored NJ Choice Certification is requirement for continued employment. The care manager is responsible to coordinate and collaborate care with member/authorized representative, PCP, and any other care team participant. The care manager will attend interdisciplinary meetings and advocate on members behalf. The care manager works with member and care team to develop care plan and will authorize services within the MLTSS/ FIDE benefit. The care manager will also work with the member and care team to coordinate and assist with community resources. The care manager is responsible for documenting accurately and timely in the electronic health record. This position requires the care manager to use critical thinking and be able to problem solve any issues related to assigned membership. While this position is tele-work the care manager must work normal business hours. The Case Manager will also be expected, to mentor new hires, once, a level of proficiency has been attained in their role. 50 to 75% travel in Monmouth, Ocean and surrounding counties. Required Qualifications <ul><li> Must reside in Monmouth County</li><li>Must be willing and able to travel up to 75% in Monmouth, Ocean County and surrounding counties.</li><li>Reliable transportation required. Mileage is reimbursed per our company expense reimbursement policy </li><li> Licensed Clinical Social Worker or Licensed Social Worker in NJ</li><li>2+ years Behavioral Health experience</li><li>Successful completion of the NJ Choice certification is a contingency of employment. As per NJ Division of Aging Services, Office of Community Choice Options guidance, an exam score of 80% or higher is required, along with successful completion of the State training modules, and field mentoring component</li></ul> Preferred Qualifications <ul><li>Case management and/or discharge planning experience</li><li>Managed Care experience</li><li>Crisis intervention skills</li><li>LTSS experience</li><li> Previous work in geriatric case management </li></ul> Education <ul><li> Master's Degree in a Behavioral Health field required </li></ul> Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $72,627.00 - $155,538.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/03/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work. CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.

Clinical Case Manager Behavioral Health - Monmouth County

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary Fully remote in USA. Shift: Monday-Friday standard business hours in time zone of residence No nights, no weekends, no holidays and no on call. The Clinical Case Manager utilizes advanced clinical judgment and critical thinking skills to facilitate appropriate member physical health and behavioral healthcare through assessment and care planning, direct provider coordination/collaboration, and coordination of psychosocial wraparound services to promote effective utilization of available resources and optimal, cost-effective outcomes. <ul><li>The telephonic clinical case manager applies clinical judgment and incorporates the strategies designed to reduce risk factors for readmission and addresses complex clinical indicators which impact care planning and resolution of member issues.</li><li>Uses Motivational Interviewing and engagement interventions to optimize member participation in case management programs.</li><li>Using clinical tools and information/data review, conducts comprehensive assessments of member's needs and determines approach to case resolution and meeting needs by evaluating member's benefit plan and available internal and external programs and services with intent of reducing readmissions</li><li>Will document in healthcare clinical systems to support ACA Individual Family Plan population. </li><li>Provides BH consultation and collaboration with Aetna partners and other Shared Services with active participation in Interdisciplinary Care Team case conferences.</li><li>Active participation in team activities focused on program development. Innovative thinking expected.</li><li>This is a telephonic remote position, that is member-facing role with primary responsibility that includes member outreaches and computer documentation.</li><li>Assist members completing medication reconciliation, provider referrals for aftercare and locating community based behavioral health resources as well as locating resources for social determinants of health.</li></ul> Required Qualifications <ul><li>3+ years of direct clinical practice experience</li><li> Master's degree in behavioral health field with unrestricted license in state of residence (ex: LPC, LMFT, LCSW, LMHC, LCMHC, LICSW, LISW, Clinical Psychologist.) , or active Compact RN license with extensive behavioral health background (BSN preferred) </li><li> 2+ year of experience with Microsoft Office applications (Outlook, Teams, Excel) </li><li> Must have dedicated work area established with high speed internet connection with ethernet hard line connection </li><li> Bilingual Spanish and English </li></ul> Preferred Qualifications <ul><li>Crisis intervention skills</li><li>Managed care or utilization review experience</li><li>Case management and discharge planning experience</li><li>Substance Use Disorder experience</li><li> Confidence working at home/independent thinker, using tools to collaborate and connect with teams virtually </li><li></li></ul> Education Master's Degree in Social Work or Counseling required OR RN with 3 years of behavioral health experience Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $72,627.00 - $155,538.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/04/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Clinical Case Manager Behavioral Health-Spanish Speaking

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Company: Oak Street Health Title: Medical Scribe (Full-time in Primary Care Setting) Role Description The purpose of a Medical Scribe at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps. Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care. Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields. Check out this pamphlet for a sneak peek into the life of an Oak Street Medical Scribe! Responsibilities: <ul><li> Documenting Patient Encounters 80% <ul><li> Joining the provider in the exam room to observe patient visits </li><li> Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam </li><li> Assigning appropriate CPT and ICD-10 codes </li><li> Preparing After Visit Summaries </li><li> Consulting with provider to ensure accurate and specific documentation </li></ul></li><li> Clinical Documentation Improvement 10% <ul><li> Requesting and reviewing medical records </li><li> Leveraging Oak Street's population health tools to support clinical documentation improvement </li><li> Preparing for and supporting Daily Huddles and Clinical Documentation Reviews </li><li> Consulting with provider on clinical documentation opportunities </li></ul></li><li> Administrative support for your provider and care team 10% <ul><li> Placing orders orders and referrals </li><li> Addressing tasks </li><li> Supporting the care team with additional responsibilities related to clinical documentation </li></ul></li><li> Other duties as assigned </li></ul> What we're looking for Knowledge <ul><li> Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required] </li><li> Prior clinical experience, including shadowing and/or volunteering [strongly preferred] </li><li> Prior scribe or transcription experience [preferred but not required] </li></ul> Skills <ul><li> Advanced listening and communication skills [required] </li><li> Strong computer literacy and ability to learn new technical workflows [required] </li><li> Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated] </li></ul> Abilities <ul><li> Ability to adapt to new workflows and to quickly learn new concepts and skills [required] </li><li> Ability to type 70+ words per minute [strongly preferred] </li><li> Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required] </li><li> Ability to be a self-starter within your role scope </li><li> Excellent job attendance including ability to work in-person in our clinics (Our providers count on you.) [required] </li><li> Ability to commit to at least 1 year in role (2+ is ideal) [required] </li><li> Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times [required] </li><li> Compliance with hospital and Oak Street Health policies, including HIPAA [required] </li></ul><ul><li> US work authorization [required] </li></ul> Behaviors We strive for team members who represent our service standards and are: <ul><li> Competent </li><li> Dependable </li><li> Inclusive </li><li> Seamless </li><li> Someone who embodies being "Oaky" </li></ul> What does being "Oaky" look like? <ul><li> Radiating positive energy </li><li> Assuming good intentions </li><li> Creating an unmatched patient experience </li><li> Driving clinical excellence </li><li> Taking ownership and delivering results </li><li> Being relentlessly determined </li></ul> Why Oak Street Health? Oak Street Health is on a mission to "Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody "Oaky" values and passion for our mission. Oak Street Health Benefits: <ul><li> Mission-focused career impacting change and measurably improving health outcomes for medicare patients </li><li> Paid vacation, sick time, and investment/retirement 401K match options </li><li> Health insurance, vision, and dental benefits </li><li> Opportunities for leadership development and continuing education stipends </li><li> New centers and flexible work environments </li><li> Opportunities for high levels of responsibility and rapid advancement </li></ul> Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $34.15 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/17/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Clinical Informatics Specialist

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Job Description Company: Oak Street Health Title: Medical Scribe (Full-time in Primary Care Setting) Role Description The purpose of a Medical Scribe at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps. Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care. Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields. Check out this pamphlet for a sneak peek into the life of an Oak Street Medical Scribe! Responsibilities: <ul><li> Documenting Patient Encounters 80% <ul><li> Joining the provider in the exam room to observe patient visits </li><li> Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam </li><li> Assigning appropriate CPT and ICD-10 codes </li><li> Preparing After Visit Summaries </li><li> Consulting with provider to ensure accurate and specific documentation </li></ul></li><li> Clinical Documentation Improvement 10% <ul><li> Requesting and reviewing medical records </li><li> Leveraging Oak Street's population health tools to support clinical documentation improvement </li><li> Preparing for and supporting Daily Huddles and Clinical Documentation Reviews </li><li> Consulting with provider on clinical documentation opportunities </li></ul></li><li> Administrative support for your provider and care team 10% <ul><li> Placing orders orders and referrals </li><li> Addressing tasks </li><li> Supporting the care team with additional responsibilities related to clinical documentation </li></ul></li><li> Other duties as assigned </li></ul> What we're looking for Knowledge <ul><li> Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required] </li><li> Prior clinical experience, including shadowing and/or volunteering [strongly preferred] </li><li> Prior scribe or transcription experience [preferred but not required] </li></ul> Skills <ul><li> Advanced listening and communication skills [required] </li><li> Strong computer literacy and ability to learn new technical workflows [required] </li><li> Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated] </li></ul> Abilities <ul><li> Ability to adapt to new workflows and to quickly learn new concepts and skills [required] </li><li> Ability to type 70+ words per minute [strongly preferred] </li><li> Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required] </li><li> Ability to be a self-starter within your role scope </li><li> Excellent job attendance including ability to work in-person in our clinics (Our providers count on you.) [required] </li><li> Ability to commit to at least 1 year in role (2+ is ideal) [required] </li><li> Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times [required] </li><li> Compliance with hospital and Oak Street Health policies, including HIPAA [required] </li></ul><ul><li> US work authorization [required] </li></ul> Behaviors We strive for team members who represent our service standards and are: <ul><li> Competent </li><li> Dependable </li><li> Inclusive </li><li> Seamless </li><li> Someone who embodies being "Oaky" </li></ul> What does being "Oaky" look like? <ul><li> Radiating positive energy </li><li> Assuming good intentions </li><li> Creating an unmatched patient experience </li><li> Driving clinical excellence </li><li> Taking ownership and delivering results </li><li> Being relentlessly determined </li></ul> Why Oak Street Health? Oak Street Health is on a mission to "Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody "Oaky" values and passion for our mission. Oak Street Health Benefits: <ul><li> Mission-focused career impacting change and measurably improving health outcomes for medicare patients </li><li> Paid vacation, sick time, and investment/retirement 401K match options </li><li> Health insurance, vision, and dental benefits </li><li> Opportunities for leadership development and continuing education stipends </li><li> New centers and flexible work environments </li><li> Opportunities for high levels of responsibility and rapid advancement </li></ul> Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $28.46 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/17/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. The purpose of a Medical Scribe at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps. Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care. Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields. Check out this pamphlet for a sneak peek into the life of an Oak Street Medical Scribe! Responsibilities: <ul><li> Documenting Patient Encounters 80% <ul><li> Joining the provider in the exam room to observe patient visits </li><li> Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam </li><li> Assigning appropriate CPT and ICD-10 codes </li><li> Preparing After Visit Summaries </li><li> Consulting with provider to ensure accurate and specific documentation </li></ul></li><li> Clinical Documentation Improvement 10% <ul><li> Requesting and reviewing medical records </li><li> Leveraging Oak Street's population health tools to support clinical documentation improvement </li><li> Preparing for and supporting Daily Huddles and Clinical Documentation Reviews </li><li> Consulting with provider on clinical documentation opportunities </li></ul></li><li> Administrative support for your provider and care team 10% <ul><li> Placing orders orders and referrals </li><li> Addressing tasks </li><li> Supporting the care team with additional responsibilities related to clinical documentation </li></ul></li><li> Other duties as assigned </li></ul> What we're looking for Knowledge <ul><li> Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required] </li><li> Prior clinical experience, including shadowing and/or volunteering [strongly preferred] </li><li> Prior scribe or transcription experience [preferred but not required] </li></ul> Skills <ul><li> Advanced listening and communication skills [required] </li><li> Strong computer literacy and ability to learn new technical workflows [required] </li><li> Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated] </li></ul> Abilities <ul><li> Ability to adapt to new workflows and to quickly learn new concepts and skills [required] </li><li> Ability to type 70+ words per minute [strongly preferred] </li><li> Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required] </li><li> Ability to be a self-starter within your role scope </li><li> Excellent job attendance including ability to work in-person in our clinics (Our providers count on you.) [required] </li><li> Ability to commit to at least 1 year in role (2+ is ideal) [required] </li><li> Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times [required] </li><li> Compliance with hospital and Oak Street Health policies, including HIPAA [required] </li></ul><ul><li> US work authorization [required] </li></ul> Behaviors We strive for team members who represent our service standards and are: <ul><li> Competent </li><li> Dependable </li><li> Inclusive </li><li> Seamless </li><li> Someone who embodies being "Oaky" </li></ul> What does being "Oaky" look like? <ul><li> Radiating positive energy </li><li> Assuming good intentions </li><li> Creating an unmatched patient experience </li><li> Driving clinical excellence </li><li> Taking ownership and delivering results </li><li> Being relentlessly determined </li></ul> Why Oak Street Health? Oak Street Health is on a mission to "Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody "Oaky" values and passion for our mission. Oak Street Health Benefits: <ul><li> Mission-focused career impacting change and measurably improving health outcomes for medicare patients </li><li> Paid vacation, sick time, and investment/retirement 401K match options </li><li> Health insurance, vision, and dental benefits </li><li> Opportunities for leadership development and continuing education stipends </li><li> New centers and flexible work environments </li><li> Opportunities for high levels of responsibility and rapid advancement </li></ul> Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $31.30 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/17/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Company: Oak Street Health Title: Medical Scribe (Full-time in Primary Care Setting) Role Description The purpose of a Medical Scribe at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps. Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care. Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields. Check out this pamphlet for a sneak peek into the life of an Oak Street Medical Scribe! Responsibilities: <ul><li> Documenting Patient Encounters 80% <ul><li> Joining the provider in the exam room to observe patient visits </li><li> Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam </li><li> Assigning appropriate CPT and ICD-10 codes </li><li> Preparing After Visit Summaries </li><li> Consulting with provider to ensure accurate and specific documentation </li></ul></li><li> Clinical Documentation Improvement 10% <ul><li> Requesting and reviewing medical records </li><li> Leveraging Oak Street's population health tools to support clinical documentation improvement </li><li> Preparing for and supporting Daily Huddles and Clinical Documentation Reviews </li><li> Consulting with provider on clinical documentation opportunities </li></ul></li><li> Administrative support for your provider and care team 10% <ul><li> Placing orders orders and referrals </li><li> Addressing tasks </li><li> Supporting the care team with additional responsibilities related to clinical documentation </li></ul></li><li> Other duties as assigned </li></ul> What we're looking for Knowledge <ul><li> Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required] </li><li> Prior clinical experience, including shadowing and/or volunteering [strongly preferred] </li><li> Prior scribe or transcription experience [preferred but not required] </li></ul> Skills <ul><li> Advanced listening and communication skills [required] </li><li> Strong computer literacy and ability to learn new technical workflows [required] </li><li> Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated] </li></ul> Abilities <ul><li> Ability to adapt to new workflows and to quickly learn new concepts and skills [required] </li><li> Ability to type 70+ words per minute [strongly preferred] </li><li> Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required] </li><li> Ability to be a self-starter within your role scope </li><li> Excellent job attendance including ability to work in-person in our clinics (Our providers count on you.) [required] </li><li> Ability to commit to at least 1 year in role (2+ is ideal) [required] </li><li> Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times [required] </li><li> Compliance with hospital and Oak Street Health policies, including HIPAA [required] </li></ul><ul><li> US work authorization [required] </li></ul> Behaviors We strive for team members who represent our service standards and are: <ul><li> Competent </li><li> Dependable </li><li> Inclusive </li><li> Seamless </li><li> Someone who embodies being Oaky" </li></ul> What does being Oaky" look like? <ul><li> Radiating positive energy </li><li> Assuming good intentions </li><li> Creating an unmatched patient experience </li><li> Driving clinical excellence </li><li> Taking ownership and delivering results </li><li> Being relentlessly determined </li></ul> Why Oak Street Health? Oak Street Health is on a mission to Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oaky" values and passion for our mission. Oak Street Health Benefits: <ul><li> Mission-focused career impacting change and measurably improving health outcomes for medicare patients </li><li> Paid vacation, sick time, and investment/retirement 401K match options </li><li> Health insurance, vision, and dental benefits </li><li> Opportunities for leadership development and continuing education stipends </li><li> New centers and flexible work environments </li><li> Opportunities for high levels of responsibility and rapid advancement </li></ul> Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $28.46 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/21/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Company: Oak Street Health Title: Medical Scribe (Full-time in Primary Care Setting) Role Description The purpose of a Medical Scribe at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps. Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care. Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields. Check out this pamphlet for a sneak peek into the life of an Oak Street Medical Scribe! Responsibilities: <ul><li> Documenting Patient Encounters 80% <ul><li> Joining the provider in the exam room to observe patient visits </li><li> Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam </li><li> Assigning appropriate CPT and ICD-10 codes </li><li> Preparing After Visit Summaries </li><li> Consulting with provider to ensure accurate and specific documentation </li></ul></li><li> Clinical Documentation Improvement 10% <ul><li> Requesting and reviewing medical records </li><li> Leveraging Oak Street's population health tools to support clinical documentation improvement </li><li> Preparing for and supporting Daily Huddles and Clinical Documentation Reviews </li><li> Consulting with provider on clinical documentation opportunities </li></ul></li><li> Administrative support for your provider and care team 10% <ul><li> Placing orders orders and referrals </li><li> Addressing tasks </li><li> Supporting the care team with additional responsibilities related to clinical documentation </li></ul></li><li> Other duties as assigned </li></ul> What we're looking for Knowledge <ul><li> Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required] </li><li> Prior clinical experience, including shadowing and/or volunteering [strongly preferred] </li><li> Prior scribe or transcription experience [preferred but not required] </li></ul> Skills <ul><li> Advanced listening and communication skills [required] </li><li> Strong computer literacy and ability to learn new technical workflows [required] </li><li> Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated] </li></ul> Abilities <ul><li> Ability to adapt to new workflows and to quickly learn new concepts and skills [required] </li><li> Ability to type 70+ words per minute [strongly preferred] </li><li> Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required] </li><li> Ability to be a self-starter within your role scope </li><li> Excellent job attendance including ability to work in-person in our clinics (Our providers count on you.) [required] </li><li> Ability to commit to at least 1 year in role (2+ is ideal) [required] </li><li> Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times [required] </li><li> Compliance with hospital and Oak Street Health policies, including HIPAA [required] </li></ul><ul><li> US work authorization [required] </li></ul> Behaviors We strive for team members who represent our service standards and are: <ul><li> Competent </li><li> Dependable </li><li> Inclusive </li><li> Seamless </li><li> Someone who embodies being "Oaky" </li></ul> What does being "Oaky" look like? <ul><li> Radiating positive energy </li><li> Assuming good intentions </li><li> Creating an unmatched patient experience </li><li> Driving clinical excellence </li><li> Taking ownership and delivering results </li><li> Being relentlessly determined </li></ul> Why Oak Street Health? Oak Street Health is on a mission to "Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody "Oaky" values and passion for our mission. Oak Street Health Benefits: <ul><li> Mission-focused career impacting change and measurably improving health outcomes for medicare patients </li><li> Paid vacation, sick time, and investment/retirement 401K match options </li><li> Health insurance, vision, and dental benefits </li><li> Opportunities for leadership development and continuing education stipends </li><li> New centers and flexible work environments </li><li> Opportunities for high levels of responsibility and rapid advancement </li></ul> Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $25.65 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/17/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Job Description Company: Oak Street Health Title: Medical Scribe (Full-time in Primary Care Setting) Role Description The purpose of a Medical Scribe at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps. Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care. Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields. Check out this pamphlet for a sneak peek into the life of an Oak Street Medical Scribe! Responsibilities: <ul><li> Documenting Patient Encounters 80% <ul><li> Joining the provider in the exam room to observe patient visits </li><li> Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam </li><li> Assigning appropriate CPT and ICD-10 codes </li><li> Preparing After Visit Summaries </li><li> Consulting with provider to ensure accurate and specific documentation </li></ul></li><li> Clinical Documentation Improvement 10% <ul><li> Requesting and reviewing medical records </li><li> Leveraging Oak Street's population health tools to support clinical documentation improvement </li><li> Preparing for and supporting Daily Huddles and Clinical Documentation Reviews </li><li> Consulting with provider on clinical documentation opportunities </li></ul></li><li> Administrative support for your provider and care team 10% <ul><li> Placing orders orders and referrals </li><li> Addressing tasks </li><li> Supporting the care team with additional responsibilities related to clinical documentation </li></ul></li><li> Other duties as assigned </li></ul> What we're looking for Knowledge <ul><li> Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required] </li><li> Prior clinical experience, including shadowing and/or volunteering [strongly preferred] </li><li> Prior scribe or transcription experience [preferred but not required] </li></ul> Skills <ul><li> Advanced listening and communication skills [required] </li><li> Strong computer literacy and ability to learn new technical workflows [required] </li><li> Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated] </li></ul> Abilities <ul><li> Ability to adapt to new workflows and to quickly learn new concepts and skills [required] </li><li> Ability to type 70+ words per minute [strongly preferred] </li><li> Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required] </li><li> Ability to be a self-starter within your role scope </li><li> Excellent job attendance including ability to work in-person in our clinics (Our providers count on you.) [required] </li><li> Ability to commit to at least 1 year in role (2+ is ideal) [required] </li><li> Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times [required] </li><li> Compliance with hospital and Oak Street Health policies, including HIPAA [required] </li></ul><ul><li> US work authorization [required] </li></ul> Behaviors We strive for team members who represent our service standards and are: <ul><li> Competent </li><li> Dependable </li><li> Inclusive </li><li> Seamless </li><li> Someone who embodies being "Oaky" </li></ul> What does being "Oaky" look like? <ul><li> Radiating positive energy </li><li> Assuming good intentions </li><li> Creating an unmatched patient experience </li><li> Driving clinical excellence </li><li> Taking ownership and delivering results </li><li> Being relentlessly determined </li></ul> Why Oak Street Health? Oak Street Health is on a mission to "Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody "Oaky" values and passion for our mission. Oak Street Health Benefits: <ul><li> Mission-focused career impacting change and measurably improving health outcomes for medicare patients </li><li> Paid vacation, sick time, and investment/retirement 401K match options </li><li> Health insurance, vision, and dental benefits </li><li> Opportunities for leadership development and continuing education stipends </li><li> New centers and flexible work environments </li><li> Opportunities for high levels of responsibility and rapid advancement </li></ul> Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $31.30 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/17/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. The purpose of a Medical Assistant at Oak Street Health is to gather all necessary medical information regarding our patients to ensure providers have the most accurate information available when making healthcare decisions. Medical Assistants (MA) report to the Practice Manager or Center Operations Specialist. They are a vital element of our model and important members of our Care Teams. Being an MA at Oak Street Health requires high levels of flexibility, energy, attention to detail, and problem solving skills. You will be expected to build relationships with Oak Street Health members. Medical Assistants will collaborate closely with their teammates to ensure an unmatched patient experience while driving clinical results. As an MA you will accomplish this by assisting in the assessment of patients' health conditions, through screenings and routine diagnostic testing performed during appointments. Check out this pamphlet for a sneak peek into the life of an Oak Street Medical Assistant! Responsibilities: <ul><li> Ensure an efficient patient flow; room patients in a timely manner, complete vital signs, complete required screenings and complete medication reviews </li><li> Inventory supplies and stock exam rooms </li><li> Respond to patient requests for telephonic support (Lab results, faxing records to specialists, etc) </li><li> In accordance with state regulations, MAs may administer vaccinations, perform point of care tests including but not limited to: A1C, spirometry, EKGs, blood draws for lab testing, etc </li><li> Import required documents into EMR via scanning or PDF upload. </li><li> Participate in care team meetings to discuss patient care and clinic operations </li><li> Process orders for durable medical equipment </li><li> Request medical records from external providers as required by the provider </li><li> As required, conduct routine quality control checks including infection control measures, equipment, and checks for expired medication and supplies and/or assist in maintaining center lab </li><li> Other duties as assigned </li></ul> What we're looking for Required Qualifications: <ul><li> State or national certification (as required by state), or graduation from an accredited medical assistant course </li><li> 1 year experience as a medical assistant </li><li> CPR or BLS Certification </li><li> Electronic Medical Record experience </li><li> Computer skills: Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel or Google Sheets, etc. </li><li> Proficiency in non-English languages as required by the center's demographics. </li><li> US work authorization </li></ul> Strongly Preferred Qualifications: <ul><li> Minimum of three years in a Medical Assistant role </li><li> Successful mastery of the workflow in their previous MA position </li><li> An appetite for expanded responsibilities, greater clinical experience, and a chance to truly make an impact in their patients' lives </li></ul> Preferred Qualifications: <ul><li> 2 or more years of experience working with geriatric patients </li><li> Phlebotomy Technician Certification </li></ul> Other Skills: <ul><li> Problem-solving skills, professional accountability, and a flexible, positive attitude </li><li> Strong communication skills and customer service orientation </li><li> Someone who embodies being "Oaky" </li></ul> What does being "Oaky" look like? <ul><li> Radiating positive energy </li><li> Assuming good intentions </li><li> Creating an unmatched patient experience </li><li> Driving clinical excellence </li><li> Taking ownership and delivering results </li><li> Being relentlessly determined </li></ul> Why Oak Street Health? Oak Street Health is on a mission to "Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody "Oaky" values and passion for our mission. Oak Street Health Benefits: <ul><li> Mission-focused career impacting change and measurably improving health outcomes for medicare patients </li><li> Paid vacation, sick time, and investment/retirement 401K match options </li><li> Health insurance, vision, and dental benefits </li><li> Opportunities for leadership development and continuing education stipends </li><li> New centers and flexible work environments </li><li> Opportunities for high levels of responsibility and rapid advancement </li></ul> Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $31.30 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/17/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Job Description Company: Oak Street Health Title: Clinical Informatics Specialist Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients' communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be. For more information, visit www.oakstreethealth.com . Role Description: The goal of the Clinical Informatics Specialist (CIS) is to be the personal data assistant to the provider. The role is responsible for handling informatics responsibilities for providers during patient visits in our centers. CISs are trained to be experts in structured clinical assessments, accurate and specific documentation, population health workflows, and team based care. Another major goal will be to facilitate efficient and effective medical care for our patients. Core Responsibilities: <ul><li> Observing and recording patient encounters/examinations </li><li> Documenting patient information, history, and diagnoses </li><li> Assisting in medical management </li><li> Documenting medical decision making </li><li> Consulting with the care team and other providers on patient needs </li><li> Other duties as assigned </li></ul> What are we looking for? <ul><li> Applicants committed to ongoing learning that are interested in a full time short-term (1 year) or longer term opportunity looking to gain practical, paid experience in a patient care setting. </li><li> Advanced communication skills. </li><li> Ability to type 70+ words per minute. </li><li> Basic level of medical knowledge and/or a willingness to learn quickly. </li><li> Ability and willingness to take direction and be a member of a team providing patient care. </li><li> Excellent reliability. </li><li> Compliance with hospital and Oak Street Health policies, including HIPAA. </li><li> Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve, where necessary. </li><li> US work authorization. </li><li> Someone who embodies being "Oaky". </li></ul> What does being "Oaky" look like? <ul><li> Radiating positive energy </li><li> Assuming good intentions </li><li> Creating an unmatched patient experience </li><li> Driving clinical excellence </li><li> Taking ownership and delivering results </li><li> Being scrappy </li></ul> Why Oak Street? Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as: <ul><li> Collaborative and energetic culture </li><li> Fast-paced and innovative environment </li><li> Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits </li></ul> Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers . Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $34.15 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/25/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Thank you for your interest in furthering your career with CVS Health. This site is dedicated to hosting all CVS Health openings across the enterprise, and is only available to our internal colleagues. Here you can search openings, maintain your internal candidate profile, upload resumes, and set up a search agent for newly posted jobs that match your search criteria. We encourage you to discuss your career goals and interest in a new role with your leader. Should you be considered for a new role, a notification will be sent to your current leader during the selection process. Note: If you are a contractor or external consultant and have reached this page, please logout of this internal employee Career Site and apply via the CVS Careers Page. Company: Oak Street Health Title: Medical Scribe (Full-time in Primary Care Setting) Role Description The purpose of a Medical Scribe at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps. Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care. Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields. Check out this pamphlet for a sneak peek into the life of an Oak Street Medical Scribe! Responsibilities: <ul><li> Documenting Patient Encounters 80% <ul><li> Joining the provider in the exam room to observe patient visits </li><li> Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam </li><li> Assigning appropriate CPT and ICD-10 codes </li><li> Preparing After Visit Summaries </li><li> Consulting with provider to ensure accurate and specific documentation </li></ul></li><li> Clinical Documentation Improvement 10% <ul><li> Requesting and reviewing medical records </li><li> Leveraging Oak Street's population health tools to support clinical documentation improvement </li><li> Preparing for and supporting Daily Huddles and Clinical Documentation Reviews </li><li> Consulting with provider on clinical documentation opportunities </li></ul></li><li> Administrative support for your provider and care team 10% <ul><li> Placing orders orders and referrals </li><li> Addressing tasks </li><li> Supporting the care team with additional responsibilities related to clinical documentation </li></ul></li><li> Other duties as assigned </li></ul> What we're looking for Knowledge <ul><li> Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required] </li><li> Prior clinical experience, including shadowing and/or volunteering [strongly preferred] </li><li> Prior scribe or transcription experience [preferred but not required] </li></ul> Skills <ul><li> Advanced listening and communication skills [required] </li><li> Strong computer literacy and ability to learn new technical workflows [required] </li><li> Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated] </li></ul> Abilities <ul><li> Ability to adapt to new workflows and to quickly learn new concepts and skills [required] </li><li> Ability to type 70+ words per minute [strongly preferred] </li><li> Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required] </li><li> Ability to be a self-starter within your role scope </li><li> Excellent job attendance including ability to work in-person in our clinics (Our providers count on you.) [required] </li><li> Ability to commit to at least 1 year in role (2+ is ideal) [required] </li><li> Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times [required] </li><li> Compliance with hospital and Oak Street Health policies, including HIPAA [required] </li></ul><ul><li> US work authorization [required] </li></ul> Behaviors We strive for team members who represent our service standards and are: <ul><li> Competent </li><li> Dependable </li><li> Inclusive </li><li> Seamless </li><li> Someone who embodies being Oaky" </li></ul> What does being Oaky" look like? <ul><li> Radiating positive energy </li><li> Assuming good intentions </li><li> Creating an unmatched patient experience </li><li> Driving clinical excellence </li><li> Taking ownership and delivering results </li><li> Being relentlessly determined </li></ul> Why Oak Street Health? Oak Street Health is on a mission to Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oaky" values and passion for our mission. Oak Street Health Benefits: <ul><li> Mission-focused career impacting change and measurably improving health outcomes for medicare patients </li><li> Paid vacation, sick time, and investment/retirement 401K match options </li><li> Health insurance, vision, and dental benefits </li><li> Opportunities for leadership development and continuing education stipends </li><li> New centers and flexible work environments </li><li> Opportunities for high levels of responsibility and rapid advancement </li></ul> Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health Anticipated Weekly Hours 40 Pay Range The typical pay range for this role is: $17.00 - $28.46 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. We anticipate the application window for this opening will close on: 09/26/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local law Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $25.65 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/27/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Job Description Company: Oak Street Health Title: Medical Scribe (Full-time in Primary Care Setting) Role Description The purpose of a Medical Scribe at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps. Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care. Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields. Check out this pamphlet for a sneak peek into the life of an Oak Street Medical Scribe! Responsibilities: <ul><li> Documenting Patient Encounters 80% <ul><li> Joining the provider in the exam room to observe patient visits </li><li> Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam </li><li> Assigning appropriate CPT and ICD-10 codes </li><li> Preparing After Visit Summaries </li><li> Consulting with provider to ensure accurate and specific documentation </li></ul></li><li> Clinical Documentation Improvement 10% <ul><li> Requesting and reviewing medical records </li><li> Leveraging Oak Street's population health tools to support clinical documentation improvement </li><li> Preparing for and supporting Daily Huddles and Clinical Documentation Reviews </li><li> Consulting with provider on clinical documentation opportunities </li></ul></li><li> Administrative support for your provider and care team 10% <ul><li> Placing orders orders and referrals </li><li> Addressing tasks </li><li> Supporting the care team with additional responsibilities related to clinical documentation </li></ul></li><li> Other duties as assigned </li></ul> What we're looking for Knowledge <ul><li> Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required] </li><li> Prior clinical experience, including shadowing and/or volunteering [strongly preferred] </li><li> Prior scribe or transcription experience [preferred but not required] </li></ul> Skills <ul><li> Advanced listening and communication skills [required] </li><li> Strong computer literacy and ability to learn new technical workflows [required] </li><li> Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated] </li></ul> Abilities <ul><li> Ability to adapt to new workflows and to quickly learn new concepts and skills [required] </li><li> Ability to type 70+ words per minute [strongly preferred] </li><li> Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required] </li><li> Ability to be a self-starter within your role scope </li><li> Excellent job attendance including ability to work in-person in our clinics (Our providers count on you.) [required] </li><li> Ability to commit to at least 1 year in role (2+ is ideal) [required] </li><li> Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times [required] </li><li> Compliance with hospital and Oak Street Health policies, including HIPAA [required] </li></ul><ul><li> US work authorization [required] </li></ul> Behaviors We strive for team members who represent our service standards and are: <ul><li> Competent </li><li> Dependable </li><li> Inclusive </li><li> Seamless </li><li> Someone who embodies being "Oaky" </li></ul> What does being "Oaky" look like? <ul><li> Radiating positive energy </li><li> Assuming good intentions </li><li> Creating an unmatched patient experience </li><li> Driving clinical excellence </li><li> Taking ownership and delivering results </li><li> Being relentlessly determined </li></ul> Why Oak Street Health? Oak Street Health is on a mission to "Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody "Oaky" values and passion for our mission. Oak Street Health Benefits: <ul><li> Mission-focused career impacting change and measurably improving health outcomes for medicare patients </li><li> Paid vacation, sick time, and investment/retirement 401K match options </li><li> Health insurance, vision, and dental benefits </li><li> Opportunities for leadership development and continuing education stipends </li><li> New centers and flexible work environments </li><li> Opportunities for high levels of responsibility and rapid advancement </li></ul> Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $28.46 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/20/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Company: Oak Street Health Title: Medical Scribe (Full-time in Primary Care Setting) Role Description The purpose of a Medical Scribe at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps. Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care. Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields. Check out this pamphlet for a sneak peek into the life of an Oak Street Medical Scribe! Responsibilities: <ul><li> Documenting Patient Encounters 80% <ul><li> Joining the provider in the exam room to observe patient visits </li><li> Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam </li><li> Assigning appropriate CPT and ICD-10 codes </li><li> Preparing After Visit Summaries </li><li> Consulting with provider to ensure accurate and specific documentation </li></ul></li><li> Clinical Documentation Improvement 10% <ul><li> Requesting and reviewing medical records </li><li> Leveraging Oak Street's population health tools to support clinical documentation improvement </li><li> Preparing for and supporting Daily Huddles and Clinical Documentation Reviews </li><li> Consulting with provider on clinical documentation opportunities </li></ul></li><li> Administrative support for your provider and care team 10% <ul><li> Placing orders orders and referrals </li><li> Addressing tasks </li><li> Supporting the care team with additional responsibilities related to clinical documentation </li></ul></li><li> Other duties as assigned </li></ul> What we're looking for Knowledge <ul><li> Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required] </li><li> Prior clinical experience, including shadowing and/or volunteering [strongly preferred] </li><li> Prior scribe or transcription experience [preferred but not required] </li></ul> Skills <ul><li> Advanced listening and communication skills [required] </li><li> Strong computer literacy and ability to learn new technical workflows [required] </li><li> Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated] </li></ul> Abilities <ul><li> Ability to adapt to new workflows and to quickly learn new concepts and skills [required] </li><li> Ability to type 70+ words per minute [strongly preferred] </li><li> Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required] </li><li> Ability to be a self-starter within your role scope </li><li> Excellent job attendance including ability to work in-person in our clinics (Our providers count on you.) [required] </li><li> Ability to commit to at least 1 year in role (2+ is ideal) [required] </li><li> Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times [required] </li><li> Compliance with hospital and Oak Street Health policies, including HIPAA [required] </li></ul><ul><li> US work authorization [required] </li></ul> Behaviors We strive for team members who represent our service standards and are: <ul><li> Competent </li><li> Dependable </li><li> Inclusive </li><li> Seamless </li><li> Someone who embodies being Oaky" </li></ul> What does being Oaky" look like? <ul><li> Radiating positive energy </li><li> Assuming good intentions </li><li> Creating an unmatched patient experience </li><li> Driving clinical excellence </li><li> Taking ownership and delivering results </li><li> Being relentlessly determined </li></ul> Why Oak Street Health? Oak Street Health is on a mission to Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oaky" values and passion for our mission. Oak Street Health Benefits: <ul><li> Mission-focused career impacting change and measurably improving health outcomes for medicare patients </li><li> Paid vacation, sick time, and investment/retirement 401K match options </li><li> Health insurance, vision, and dental benefits </li><li> Opportunities for leadership development and continuing education stipends </li><li> New centers and flexible work environments </li><li> Opportunities for high levels of responsibility and rapid advancement </li></ul> Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $28.46 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/27/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. The purpose of a Medical Scribe at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps. Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care. Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields. Check out this pamphlet for a sneak peek into the life of an Oak Street Medical Scribe! Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $28.46 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/27/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Company: Oak Street Health Title: Medical Scribe (Full-time in Primary Care Setting) Role Description The purpose of a Medical Scribe at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps. Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care. Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields. Check out this pamphlet for a sneak peek into the life of an Oak Street Medical Scribe! Responsibilities: <ul><li> Documenting Patient Encounters 80% <ul><li> Joining the provider in the exam room to observe patient visits </li><li> Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam </li><li> Assigning appropriate CPT and ICD-10 codes </li><li> Preparing After Visit Summaries </li><li> Consulting with provider to ensure accurate and specific documentation </li></ul></li><li> Clinical Documentation Improvement 10% <ul><li> Requesting and reviewing medical records </li><li> Leveraging Oak Street's population health tools to support clinical documentation improvement </li><li> Preparing for and supporting Daily Huddles and Clinical Documentation Reviews </li><li> Consulting with provider on clinical documentation opportunities </li></ul></li><li> Administrative support for your provider and care team 10% <ul><li> Placing orders orders and referrals </li><li> Addressing tasks </li><li> Supporting the care team with additional responsibilities related to clinical documentation </li></ul></li><li> Other duties as assigned </li></ul> What we're looking for Knowledge <ul><li> Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required] </li><li> Prior clinical experience, including shadowing and/or volunteering [strongly preferred] </li><li> Prior scribe or transcription experience [preferred but not required] </li></ul> Skills <ul><li> Advanced listening and communication skills [required] </li><li> Strong computer literacy and ability to learn new technical workflows [required] </li><li> Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated] </li></ul> Abilities <ul><li> Ability to adapt to new workflows and to quickly learn new concepts and skills [required] </li><li> Ability to type 70+ words per minute [strongly preferred] </li><li> Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required] </li><li> Ability to be a self-starter within your role scope </li><li> Excellent job attendance including ability to work in-person in our clinics (Our providers count on you.) [required] </li><li> Ability to commit to at least 1 year in role (2+ is ideal) [required] </li><li> Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times [required] </li><li> Compliance with hospital and Oak Street Health policies, including HIPAA [required] </li></ul><ul><li> US work authorization [required] </li></ul> Behaviors We strive for team members who represent our service standards and are: <ul><li> Competent </li><li> Dependable </li><li> Inclusive </li><li> Seamless </li><li> Someone who embodies being "Oaky" </li></ul> What does being "Oaky" look like? <ul><li> Radiating positive energy </li><li> Assuming good intentions </li><li> Creating an unmatched patient experience </li><li> Driving clinical excellence </li><li> Taking ownership and delivering results </li><li> Being relentlessly determined </li></ul> Why Oak Street Health? Oak Street Health is on a mission to "Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody "Oaky" values and passion for our mission. Oak Street Health Benefits: <ul><li> Mission-focused career impacting change and measurably improving health outcomes for medicare patients </li><li> Paid vacation, sick time, and investment/retirement 401K match options </li><li> Health insurance, vision, and dental benefits </li><li> Opportunities for leadership development and continuing education stipends </li><li> New centers and flexible work environments </li><li> Opportunities for high levels of responsibility and rapid advancement </li></ul> Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $28.46 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/17/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Description At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Job Description Company: Oak Street Health Title: Clinical Informatics Specialist Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients' communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be. For more information, visit www.oakstreethealth.com . Role Description: The goal of the Clinical Informatics Specialist (CIS) is to be the personal data assistant to the provider. The role is responsible for handling informatics responsibilities for providers during patient visits in our centers. CISs are trained to be experts in structured clinical assessments, accurate and specific documentation, population health workflows, and team based care. Another major goal will be to facilitate efficient and effective medical care for our patients. Core Responsibilities: <ul><li> Observing and recording patient encounters/examinations </li><li> Documenting patient information, history, and diagnoses </li><li> Assisting in medical management </li><li> Documenting medical decision making </li><li> Consulting with the care team and other providers on patient needs </li><li> Other duties as assigned </li></ul> What are we looking for? <ul><li> Applicants committed to ongoing learning that are interested in a full time short-term (1 year) or longer term opportunity looking to gain practical, paid experience in a patient care setting. </li><li> Advanced communication skills. </li><li> Ability to type 70+ words per minute. </li><li> Basic level of medical knowledge and/or a willingness to learn quickly. </li><li> Ability and willingness to take direction and be a member of a team providing patient care. </li><li> Excellent reliability. </li><li> Compliance with hospital and Oak Street Health policies, including HIPAA. </li><li> Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve, where necessary. </li><li> US work authorization. </li><li> Someone who embodies being "Oaky". </li></ul> What does being "Oaky" look like? <ul><li> Radiating positive energy </li><li> Assuming good intentions </li><li> Creating an unmatched patient experience </li><li> Driving clinical excellence </li><li> Taking ownership and delivering results </li><li> Being scrappy </li></ul> Why Oak Street? Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as: <ul><li> Collaborative and energetic culture </li><li> Fast-paced and innovative environment </li><li> Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits </li></ul> Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers . Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $34.15 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/25/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Utilization Management (UM) clinical development pharmacist will develop clinically and ethically based content for drug coverage programs in support of prior authorization, step therapy, quantity and formulary review programs for CVS Health. The UM pharmacist will participate in the interpretation, review and development of content supporting client specific and standard drug coverage programs across the following business segments: Commercial, Medicaid, and Health Care Exchange. This position will interact with several key areas including Clinical Operations, Clinical Account Management, Formulary Administration, and Clinical Affairs. The UM Clinical Development pharmacist may be called on to participate in cross-functional teams where knowledge of UM processes and philosophy is needed to help meet enterprise business needs. Responsibilities: 1. Development and peer review of content supporting standard and client specific drug coverage programs across the following business segments: Commercial, Medicaid, and Health Care Exchange. 2. Provide assistance to Medical Affairs, Clinical Development leadership, and Clinical Advisors in strategic projects (participate in cross functional teams, committee representation, etc.) as the subject matter expert in UM development. 3. Assist in training new or existing UM pharmacists on program revisions, enhancements and clinical positioning. Precept and/or mentor students and residents as requested. T his is a hybrid role, based in-office 3 days/wk with the opportunity to work from home the remaining days. Candidate must reside in commutable distance to our Buffalo Grove, IL, Pittsburgh, PA, Woonsocket, RI, or Hartford, CT office locations. Required Qualifications BS in Pharmacy or PharmD Active, unrestricted pharmacist licensure 4+ years clinical pharmacist experience 2+ years managed care (PBM) pharmacist experience, and/or completion of a PGY1 Managed Care residency Preferred Qualifications Clinical Pharmacy Practice Residency Education Bachelor Degree, Pharmacy (required) Doctorate Degree, Pharmacy (PharmD) (preferred) Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $118,000.00 - $206,250.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/07/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Clinical Pharmacist - UM Development, Custom Criteria

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary Develops, facilitates, and implements outreach activities, special events, programs, and presentations that support member education and health plan awareness within the Medicaid or Medicare population and the community. Develops and maintains relationships with community contacts. Maintains marketing guideline compliance with the appropriate state's laws and regulations Minimum Requirements <ul><li> Ability to work flexibly (i.e., weekends and off-shifts). 1-2 Saturdays a month and 1 Sunday for big events </li><li> Ability to travel overnight. </li><li> 0-5 years work experience : Public Health, Maternal Health, Non-profit</li><li>1-3 years Working knowledge of Medicaid</li></ul> Preferred: <ul><li> Proficiency with standard corporate software applications, including MS Word, Excel, Outlook, and PowerPoint. </li><li> Proven Interpersonal and negotiation skills </li><li> Ability to work independently and travel alone. </li></ul> Education <ul><li> Bachelor's degree preferred. </li></ul> Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $21.10 - $44.99 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/11/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Community Development Coordinator- Maryland

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Title: Community Health Worker Role Description The purpose of a Community Health Worker (CHW) at Oak Street Health is to act as the bridge between our patients, community, and medical systems in order to remove barriers and increase wellness across all life domains. A CHW is a patient's advocate or liaison, accompanying patients through proactive in-person and phone outreach based on their care needs to promote health literacy and increase access to resources needed to live healthier lives. High levels of flexibility, problem solving, strong communication, and intimate knowledge of the community served are required to be successful. CHWs work closely with MSWs to manage patient care plans, support care team decision making, and coordinate clinical and complementary services needed to provide high quality health care and improve the quality and cultural competence of service delivery. CHWs are expected to work within their scope of practice. There is no expected clinical license for this position. Check out this pamphlet for a sneak peek into the life of an Oak Street CHW! Core Responsibilities: <ul><li> Establish and maintain strong interpersonal relationships with patients, community organizations, team members, and partners to coordinate patient needs </li><li> Manage patient referrals defined by the care team & collaborate with the Medical Social Worker on action plan </li><li> Facilitate communication between all identified parties involved in patients care as needed (e.g., family members, caregivers, medical providers, community-based organizations) </li><li> Form relationships with and build an inventory of local community organizations that may benefit our patients </li><li> Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health. </li><li> Assist patients with completion of applications for accessing eligible benefits and resources </li><li> Promote goal setting and achievement to improve patients quality of life and self-efficacy with patients. Goal definitions are agreed upon by the care team </li><li> Meet with patients in patient-centered and patient-preferred locations (e.g., Oak Street Health center, patient's home, external medical provider facility, community setting) </li><li> Community Health Workers should plan to spend about half of their time outside of the center in patient-centered locations; this means having access to a reliable means of transportation to do so is required </li><li> Drive engagement with high-risk individuals (e.g., completed specialty appointments, adherence to Post Discharge Visits) may include accompaniment to appointments </li><li> Complete referrals to organizations and agencies as needed </li><li> Deliver culturally appropriate health education in the areas where OSH has provided competency training to the CHW </li><li> Support care team decision making through participation in interdisciplinary team meetings </li><li> Document interactions with patients in electronic medical record in a timely manner while maintaining HIPAA standards and confidentiality of protected health information </li><li> Manage time, set priorities, work independently, and collaborate effectively with an interdisciplinary medical team </li><li> Other duties as assigned </li></ul> What we're looking for? We're looking for motivated individuals with: Required: <ul><li> Minimum of 1 year of experience in healthcare, community-based, case management, or social service environment </li><li> Strong oral and written communication skills </li><li> Ability to manage multiple priorities while maintaining a positive attitude </li><li> Dedication to serving the community and building meaningful relationships </li><li> Proficient computer skills (i.e. Windows, GSuite, Microsoft, etc.) </li><li> Access to reliable transportation and ability to travel throughout the community to various locations </li><li> US work authorization </li></ul> Strongly Preferred: <ul><li> Fluency in language that is commonly spoken in the community when necessary. Most often this will include Bilingual English/Spanish </li><li> Experience working on multidisciplinary teams with organizations, agencies, patients, and community members </li><li> Knowledge of community resources and resource navigation </li></ul> Preferred: <ul><li> Community Health Worker certification or an Associates or Bachelors in a related field is a plus </li><li> Experience utilizing electronic medical record systems </li></ul> Other Skills <ul><li> A problem-solving orientation and a flexible and positive attitude </li><li> Someone who embodies being Oaky </li></ul> What does being Oaky look like? <ul><li> Radiating positive energy </li><li> Assuming good intentions </li><li> Creating an unmatched patient experience </li><li> Driving clinical excellence </li><li> Taking ownership and delivering results </li><li> Being relentlessly determined </li></ul> Why Oak Street Health? Oak Street Health is on a mission to Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oaky values and passion for our mission. Oak Street Health Benefits: <ul><li> Mission-focused career impacting change and measurably improving health outcomes for medicare patients </li><li> Paid vacation, sick time, and investment/retirement 401K match options </li><li> Health insurance, vision, and dental benefits </li><li> Opportunities for leadership development and continuing education stipends </li><li> New centers and flexible work environments </li><li> Opportunities for high levels of responsibility and rapid advancement </li></ul> Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $42.35 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/25/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Community Health Worker

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Title: Community Health Worker Role Description The purpose of a Community Health Worker (CHW) at Oak Street Health is to act as the bridge between our patients, community, and medical systems in order to remove barriers and increase wellness across all life domains. A CHW is a patient's advocate or liaison, accompanying patients through proactive in-person and phone outreach based on their care needs to promote health literacy and increase access to resources needed to live healthier lives. High levels of flexibility, problem solving, strong communication, and intimate knowledge of the community served are required to be successful. CHWs work closely with MSWs to manage patient care plans, support care team decision making, and coordinate clinical and complementary services needed to provide high quality health care and improve the quality and cultural competence of service delivery. CHWs are expected to work within their scope of practice. There is no expected clinical license for this position. Check out this pamphlet for a sneak peek into the life of an Oak Street CHW! Core Responsibilities: <ul><li>Establish and maintain strong interpersonal relationships with patients, community organizations, team members, and partners to coordinate patient needs</li><li>Manage patient referrals defined by the care team & collaborate with the Medical Social Worker on action plan</li><li>Facilitate communication between all identified parties involved in patient's care as needed (e.g., family members, caregivers, medical providers, community-based organizations)</li><li>Form relationships with and build an inventory of local community organizations that may benefit our patients</li><li>Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health. </li><li>Assist patients with completion of applications for accessing eligible benefits and resources</li><li>Promote goal setting and achievement to improve patientsâ€&trade; quality of life and self-efficacy with patients. Goal definitions are agreed upon by the care team</li><li>Meet with patients in patient-centered and patient-preferred locations (e.g., Oak Street Health center, patientâ€&trade;s home, external medical provider facility, community setting)</li><li>Community Health Workers should plan to spend about half of their time outside of the center in patient-centered locations; this means having access to a reliable means of transportation to do so is required</li><li>Drive engagement with high-risk individuals (e.g., completed specialty appointments, adherence to Post Discharge Visits) may include accompaniment to appointments</li><li>Complete referrals to organizations and agencies as needed</li><li>Deliver culturally appropriate health education in the areas where OSH has provided competency training to the CHW</li><li>Support care team decision making through participation in interdisciplinary team meetings</li><li>Document interactions with patients in electronic medical record in a timely manner while maintaining HIPAA standards and confidentiality of protected health information</li><li>Manage time, set priorities, work independently, and collaborate effectively with an interdisciplinary medical team</li><li>Other duties as assigned</li></ul> What we're looking for: We're looking for motivated individuals with: Required: <ul><li>Minimum of 1 year of experience in healthcare, community-based, case management, or social service environment </li><li>Strong oral and written communication skills</li><li>Ability to manage multiple priorities while maintaining a positive attitude</li><li>Dedication to serving the community and building meaningful relationships</li><li>Proficient computer skills (i.e. Windows, GSuite, Microsoft, etc.)</li><li>Access to reliable transportation and ability to travel throughout the community to various locations</li><li>US work authorization</li></ul> Strongly Preferred: <ul><li>Fluency in language that is commonly spoken in the community when necessary. Most often this will include Bilingual English/Spanish </li><li>Experience working on multidisciplinary teams with organizations, agencies, patients, and community members</li><li>Knowledge of community resources and resource navigation</li></ul> Preferred: <ul><li>Community Health Worker certification or an Associates or Bachelors in a related field is a plus</li><li>Experience utilizing electronic medical record systems </li></ul> Other Skills <ul><li>A problem-solving orientation and a flexible and positive attitude</li><li>Someone who embodies being Oaky</li></ul> What does being Oaky look like? <ul><li>Radiating positive energy</li><li>Assuming good intentions</li><li>Creating an unmatched patient experience</li><li>Driving clinical excellence</li><li>Taking ownership and delivering results</li><li>Being relentlessly determined</li></ul> Why Oak Street Health? Oak Street Health is on a mission to â€Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oaky values and passion for our mission. Oak Street Health Benefits: <ul><li>Mission-focused career impacting change and measurably improving health outcomes for medicare patients</li><li>Paid vacation, sick time, and investment/retirement 401K match options</li><li>Health insurance, vision, and dental benefits</li><li>Opportunities for leadership development and continuing education stipends</li><li>New centers and flexible work environments</li><li>Opportunities for high levels of responsibility and rapid advancement</li></ul> Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $38.82 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/20/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Description Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Coordinates health care system outreach and education for the community. Administers programs to develop community relationships with healthcare providers. Drives health service awareness to assist members in maintaining optimal health outcomes. A Brief Overview Coordinates health care system outreach and education for the community. Administers programs to develop community relationships with healthcare providers. Drives health service awareness to assist members in maintaining optimal health outcomes. What you will do<ul><li>Executes both routine and non-routine business support tasks for the Community Health area under limited supervision, referring deviations from standard practices to managers.</li><li>Follows area protocols, standards, and policies to provide effective and timely support.</li><li>Builds and maintains effective working relationships with members, providers, case managers, and agency representatives, and assists with care plan implementation.</li><li>Manages initiatives to reduce culture and socio-economic barriers between members and providers and identifies gaps and opportunities to strengthen systems of care with the community.</li><li>Maintains member health records, compiles reports, develops educational materials, and completes program documentation.</li><li>Takes direction to execute techniques, processes, and responsibilities.</li></ul> For this role you will need Minimum Requirements<ul><li>Working knowledge of problem solving and decision making skills</li></ul> Education<ul><li>High school diploma or equivalent required.</li></ul> Required Qualifications<ul><li> A problem-solving orientation and a flexible and positive attitude </li><li> Experience working on multidisciplinary teams with organizations, agencies, patients, and community members </li><li> Knowledge of community resources and resource navigation </li></ul> Preferred Qualifications 1+ years experience as CHW Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $31.72 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit Benefits | CVS Health We anticipate the application window for this opening will close on: 04/07/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $31.72 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/30/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Title: Community Health Worker Role Description The purpose of a Community Health Worker (CHW) at Oak Street Health is to act as the bridge between our patients, community, and medical systems in order to rem ove barriers and increase wellness across all life domains. A CHW is a patient's advocate or liaison, accompanying patients through proactive in-person and phone outreach based on their care needs to promote health literacy and increase access to resources needed to live healthier lives. High levels of flexibility, problem solving, strong communication, and intimate knowledge of the community served are required to be successful. CHWs work closely with MSWs to manage patient care plans, support care team decision making, and coordinate clinical and complementary services needed to provide high quality health care and improve the quality and cultural competence of service delivery. CHWs are expected to work within their scope of practice. There is no expected clinical license for this position. Check out this pamphlet for a sneak peek into the life of an Oak Street CHW! Core Responsibilities: <ul><li> Establish and maintain strong interpersonal relationships with patients, community organizations, team members, and partners to coordinate patient needs </li><li> Manage patient referrals defined by the care team & collaborate with the Medical Social Worker on action plan </li><li> Facilitate communication between all identified parties involved in patients care as needed (e.g., family members, caregivers, medical providers, community-based organizations) </li><li> Form relationships with and build an inventory of local community organizations that may benefit our patients </li><li> Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health. </li><li> Assist patients with completion of applications for accessing eligible benefits and resources </li><li> Promote goal setting and achievement to improve patients quality of life and self-efficacy with patients. Goal definitions are agreed upon by the care team </li><li> Meet with patients in patient-centered and patient-preferred locations (e.g., Oak Street Health center, patient's home, external medical provider facility, community setting) </li><li> Community Health Workers should plan to spend about half of their time outside of the center in patient-centered locations; this means having access to a reliable means of transportation to do so is required </li><li> Drive engagement with high-risk individuals (e.g., completed specialty appointments, adherence to Post Discharge Visits) may include accompaniment to appointments </li><li> Complete referrals to organizations and agencies as needed </li><li> Deliver culturally appropriate health education in the areas where OSH has provided competency training to the CHW </li><li> Support care team decision making through participation in interdisciplinary team meetings </li><li> Document interactions with patients in electronic medical record in a timely manner while maintaining HIPAA standards and confidentiality of protected health information </li><li> Manage time, set priorities, work independently, and collaborate effectively with an interdisciplinary medical team </li><li> Other duties as assigned </li></ul> What we're looking for? We're looking for motivated individuals with: Required: <ul><li> Minimum of 1 year of experience in healthcare, community-based, case management, or social service environment </li><li> Strong oral and written communication skills </li><li> Ability to manage multiple priorities while maintaining a positive attitude </li><li> Dedication to serving the community and building meaningful relationships </li><li> Proficient computer skills (i.e. Windows, GSuite, Microsoft, etc.) </li><li> Access to reliable transportation and ability to travel throughout the community to various locations </li><li> US work authorization </li></ul> Strongly Preferred: <ul><li> Fluency in language that is commonly spoken in the community when necessary. Most often this will include Bilingual English/Spanish </li><li> Experience working on multidisciplinary teams with organizations, agencies, patients, and community members </li><li> Knowledge of community resources and resource navigation </li></ul> Preferred: <ul><li> Community Health Worker certification or an Associates or Bachelors in a related field is a plus </li><li> Experience utilizing electronic medical record systems </li></ul> Other Skills <ul><li> A problem-solving orientation and a flexible and positive attitude </li><li> Someone who embodies being Oaky </li></ul> What does being Oaky look like? <ul><li> Radiating positive energy </li><li> Assuming good intentions </li><li> Creating an unmatched patient experience </li><li> Driving clinical excellence </li><li> Taking ownership and delivering results </li><li> Being relentlessly determined </li></ul> Why Oak Street Health? Oak Street Health is on a mission to Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oaky values and passion for our mission. Oak Street Health Benefits: <ul><li> Mission-focused career impacting change and measurably improving health outcomes for medicare patients </li><li> Paid vacation, sick time, and investment/retirement 401K match options </li><li> Health insurance, vision, and dental benefits </li><li> Opportunities for leadership development and continuing education stipends </li><li> New centers and flexible work environments </li><li> Opportunities for high levels of responsibility and rapid advancement </li></ul> Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $38.82 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/17/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Title: Community Health Worker Role Description The purpose of a Community Health Worker (CHW) at Oak Street Health is to act as the bridge between our patients, community, and medical systems in order to rem ove barriers and increase wellness across all life domains. A CHW is a patient's advocate or liaison, accompanying patients through proactive in-person and phone outreach based on their care needs to promote health literacy and increase access to resources needed to live healthier lives. High levels of flexibility, problem solving, strong communication, and intimate knowledge of the community served are required to be successful. CHWs work closely with MSWs to manage patient care plans, support care team decision making, and coordinate clinical and complementary services needed t o provide high quality health care and improve the quality and cultural competence of service delivery . CHWs are expected to work within their scope of practice. There is no expected clinical license for this position. Check out this pamphlet for a sneak peek into the life of an Oak Street CHW! Core Responsibilities: <ul><li> Establish and maintain strong interpersonal relationships with patients, community organizations, team members, and partners to coordinate patient needs </li><li> Manage patient referrals defined by the care team & collaborate with the Medical Social Worker on action plan </li><li> Facilitate communication between all identified parties involved in patients' care as needed (e.g., family members, caregivers, medical providers, community-based organizations) </li><li> Form relationships with and build an inventory of local community organizations that may benefit our patients </li><li> Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health. </li><li> Assist patients with completion of applications for accessing eligible benefits and resources </li><li> Promote goal setting and achievement to improve patients' quality of life and self-efficacy with patients. Goal definitions are agreed upon by the care team </li><li> Meet with patients in patient-centered and patient-preferred locations (e.g., Oak Street Health center, patient's home, external medical provider facility, community setting) </li><li> Community Health Workers should plan to spend about half of their time outside of the center in patient-centered locations; this means having access to a reliable means of transportation to do so is required </li><li> Drive engagement with high-risk individuals (e.g., completed specialty appointments, adherence to Post Discharge Visits) may include accompaniment to appointments </li><li> Complete referrals to organizations and agencies as needed </li><li> Deliver culturally appropriate health education in the areas where OSH has provided competency training to the CHW </li><li> Support care team decision making through participation in interdisciplinary team meetings </li><li> Document interactions with patients in electronic medical record in a timely manner while maintaining HIPAA standards and confidentiality of protected health information </li><li> Manage time, set priorities, work independently, and collaborate effectively with an interdisciplinary medical team </li><li> Other duties as assigned </li></ul> What we're looking for We're looking for motivated individuals with: Required: <ul><li> Minimum of 1 year of experience in healthcare, community-based, case management, or social service environment </li><li> Strong oral and written communication skills </li><li> Ability to manage multiple priorities while maintaining a positive attitude </li><li> Dedication to serving the community and building meaningful relationships </li><li> Proficient computer skills (i.e. Windows, GSuite, Microsoft, etc.) </li><li> Access to reliable transportation and ability to travel throughout the community to various locations </li><li> US work authorization </li></ul> Strongly Preferred: <ul><li> Fluency in language that is commonly spoken in the community when necessary. Most often this will include Bilingual English/Spanish </li><li> Experience working on multidisciplinary teams with organizations, agencies, patients, and community members </li><li> Knowledge of community resources and resource navigation </li></ul> Preferred: <ul><li> Community Health Worker certification or an Associates or Bachelors in a related field is a plus </li><li> Experience utilizing electronic medical record systems </li></ul> Other Skills <ul><li> A problem-solving orientation and a flexible and positive attitude </li><li> Someone who embodies being Oaky" </li></ul> What does being Oaky" look like? <ul><li> Radiating positive energy </li><li> Assuming good intentions </li><li> Creating an unmatched patient experience </li><li> Driving clinical excellence </li><li> Taking ownership and delivering results </li><li> Being relentlessly determined </li></ul> Why Oak Street Health? Oak Street Health is on a mission to Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oaky" values and passion for our mission. Oak Street Health Benefits: <ul><li> Mission-focused career impacting change and measurably improving health outcomes for medicare patients </li><li> Paid vacation, sick time, and investment/retirement 401K match options </li><li> Health insurance, vision, and dental benefits </li><li> Opportunities for leadership development and continuing education stipends </li><li> New centers and flexible work environments </li><li> Opportunities for high levels of responsibility and rapid advancement </li></ul> Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $42.35 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/25/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Coordinates health care system outreach and education for the community. Administers programs to develop community relationships with healthcare providers. Drives health service awareness to assist members in maintaining optimal health outcomes. A Brief Overview Coordinates health care system outreach and education for the community. Administers programs to develop community relationships with healthcare providers. Drives health service awareness to assist members in maintaining optimal health outcomes. What you will do<ul><li>Executes both routine and non-routine business support tasks for the Community Health area under limited supervision, referring deviations from standard practices to managers.</li><li>Follows area protocols, standards, and policies to provide effective and timely support.</li><li>Builds and maintains effective working relationships with members, providers, case managers, and agency representatives, and assists with care plan implementation.</li><li>Manages initiatives to reduce culture and socio-economic barriers between members and providers and identifies gaps and opportunities to strengthen systems of care with the community.</li><li>Maintains member health records, compiles reports, develops educational materials, and completes program documentation.</li><li>Takes direction to execute techniques, processes, and responsibilities.</li></ul> For this role you will need Minimum Requirements<ul><li>Working knowledge of problem solving and decision making skills</li></ul> Education<ul><li>High school diploma or equivalent required.</li></ul> Required Qualifications Valid KY CHW certification Preferred Qualifications 1+ years experience as CHW Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $31.72 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit Benefits | CVS Health We anticipate the application window for this opening will close on: 04/07/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. The purpose of a Community Health Worker (CHW) at Oak Street Health is to act as the bridge between our patients, community, and medical systems in order to rem ove barriers and increase wellness across all life domains. A CHW is a patient's advocate or liaison, accompanying patients through proactive in-person and phone outreach based on their care needs to promote health literacy and increase access to resources needed to live healthier lives. High levels of flexibility, problem solving, strong communication, and intimate knowledge of the community served are required to be successful. CHWs work closely with MSWs to manage patient care plans, support care team decision making, and coordinate clinical and complementary services needed to provide high quality health care and improve the quality and cultural competence of service delivery. CHWs are expected to work within their scope of practice. There is no expected clinical license for this position. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $38.82 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/26/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Title: Community Health Worker Location: Various Company Description The mission of Oak Street Health is to rebuild healthcare as it should be. We are a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare. The Oak Street model integrates outstanding clinical expertise, technology, and teamwork to deliver improved care quality and cost savings. These cost savings are then reinvested into care in our communities, creating a virtuous cycle of improving community health. We are a national organization serving over 100,000 patients and we are growing rapidly . We are a diverse team of care providers, service team members, technologists, community outreach experts, business professionals, and more -- all dedicated to our Oaky Values and motivated by our mission. We're looking forward to getting to know you! Role Description Oak Street Health takes a team-based approach to providing outstanding patient care. As a part of the care management team, this role will provide care to an underserved segment of the community. Our Care Teams, consisting of a Provider, Nurse, MA and Medical Social Worker, build individual relationships across a panel of 500-800 patients. The Care Team is responsible for delivering excellent, high-touch, primary care, and coordinating the care of our patients throughout the healthcare delivery system. We have support team members that assist with specific tasks and/or cases, such as Behavioral Health Specialist and Care Coordinators. Community Health Workers are an important part of our Care Teams. Building trust and promoting encouragement are two key objectives. High levels of flexibility, attention to detail, and problem solving are required to be successful. You will be expected to build: relationships with Oak Street Health patients, carry a caseload, manage care plans, perform proactive phone and in-person outreach and assessments to our members based on their care needs, lead and support Care Team decision making, participate in weekly care team meetings, and coordinate clinical and complementary services needed to provide a high quality health care experience from Oak Street Health. Responsibilities <ul><li> Manage low risk referrals defined by care management program (Medical Social Work) and collaborate with social worker on action plans </li><li> Form relationships with patients and their caregivers to support prevention focused care and ED/ hospital diversion, and focusing interventions on reduction of avoidable hospital admissions </li><li> Meet with patients in patient centered and patient preferred location (e.g., center, facility, home, community setting) </li><li> Drive engagement with high risk individuals (e.g., completed specialty appointments, adherence to Post discharge visits) may include accompaniment to appointments </li><li> Assist with completion of applications to access eligible benefits </li><li> Conduct wellness checks in home, participate in remote monitoring program education on individuals with specific health conditions </li><li> Facilitate communication between all identified parties for the patient involved in care (e.g., family members, care givers, medical providers, community-based organizations) </li><li> Partner with patients to identify their goals, increase engagement in care and reduce barriers to achieving healthcare goals and execution of their care plan </li><li> Navigate Managed Care plans and resources to ensure mindful utilization </li><li> Manage an assigned caseload while remaining in compliance with all internal and regulatory requirements (where delegated services are active) </li></ul><ul><li> Collaborate with internal care teams as well as external healthcare professionals, patient social supports and insurance resources to assess the patient's healthcare needs and ensure successful outcome of care plan goals </li><li> Scheduling, leading and maintenance of interdisciplinary care team (ICT) meetings (where delegated services are active) </li></ul><ul><li> Conduct assessment(s) to identify individual patient needs and goals, develops a specific patient-centered care plan to address problems, sets goals and interventions as identified during the assessment </li><li> Maintain HIPAA standards and confidentiality of protected health information </li><li> Capacity to transport oneself to members' homes and facilities and comply with travel and mileage reimbursement policies </li><li> Complete all activities and interventions outlined in the members care plan and ongoing monitoring of cases to ensure routine follow up and progression in their care plan goals </li><li> Partner with Care Team throughout managed patients' inpatient and post acute episodes of care </li></ul><ul><li> Maintain clear documentation of patient enrollment and progression through programs within compliance timeframes </li></ul><ul><li> Practice in accordance with applicable laws and standards, and ethical principles </li><li> Perform other job duties as requested by Care Management leadership team </li><li> Participate in compliance audits of caseload (where delegated services are active) </li></ul> What are we looking for? <ul><li> Bachelor's degrees and/or minimum of two years of relevant health care experience required </li><li> Prior care coordination or case management experience </li><li> Bilingual in Spanish or other languages spoken by people in the communities we serve, strongly preferred </li><li> A problem-solving orientation and a flexible and positive attitude </li><li> Experience utilizing electronic medical record systems </li><li> Knowledge of community resources and resource navigation </li><li> Experience with motivational interviewing, behavior change, health promotion, and coaching </li><li> Knowledge of payer managed care programs preferred </li><li> Strong verbal and written communication skills and customer service orientation </li><li> Accomplished problem-solving skills and a highly flexible and accountable work ethic </li><li> Experience working with multiple software platforms, electronic health records, google suite, including gmail and google documents, spreadsheet development and navigation, data processing </li><li> Excellent organizational skills and ability to manage multiple priorities appropriately </li><li> US work authorization </li><li> Someone who embodies being Oaky" </li></ul> What does being Oaky" look like? <ul><li> Radiating positive energy </li><li> Assuming good intentions </li><li> Creating an unmatched patient experience </li><li> Driving clinical excellence </li><li> Taking ownership and delivering results </li><li> Being scrappy </li></ul> Why Oak Street? Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as: <ul><li> Collaborative and energetic culture </li><li> Fast-paced and innovative environment </li><li> Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits </li></ul> Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $38.82 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/26/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Title: Community Health Worker Role Description The purpose of a Community Health Worker (CHW) at Oak Street Health is to act as the bridge between our patients, community, and medical systems in order to rem ove barriers and increase wellness across all life domains. A CHW is a patient's advocate or liaison, accompanying patients through proactive in-person and phone outreach based on their care needs to promote health literacy and increase access to resources needed to live healthier lives. High levels of flexibility, problem solving, strong communication, and intimate knowledge of the community served are required to be successful. CHWs work closely with MSWs to manage patient care plans, support care team decision making, and coordinate clinical and complementary services needed to provide high quality health care and improve the quality and cultural competence of service delivery. CHWs are expected to work within their scope of practice. There is no expected clinical license for this position. Check out this pamphlet for a sneak peek into the life of an Oak Street CHW! Core Responsibilities: <ul><li> Establish and maintain strong interpersonal relationships with patients, community organizations, team members, and partners to coordinate patient needs </li><li> Manage patient referrals defined by the care team & collaborate with the Medical Social Worker on action plan </li><li> Facilitate communication between all identified parties involved in patients care as needed (e.g., family members, caregivers, medical providers, community-based organizations) </li><li> Form relationships with and build an inventory of local community organizations that may benefit our patients </li><li> Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health. </li><li> Assist patients with completion of applications for accessing eligible benefits and resources </li><li> Promote goal setting and achievement to improve patients quality of life and self-efficacy with patients. Goal definitions are agreed upon by the care team </li><li> Meet with patients in patient-centered and patient-preferred locations (e.g., Oak Street Health center, patient's home, external medical provider facility, community setting) </li><li> Community Health Workers should plan to spend about half of their time outside of the center in patient-centered locations; this means having access to a reliable means of transportation to do so is required </li><li> Drive engagement with high-risk individuals (e.g., completed specialty appointments, adherence to Post Discharge Visits) may include accompaniment to appointments </li><li> Complete referrals to organizations and agencies as needed </li><li> Deliver culturally appropriate health education in the areas where OSH has provided competency training to the CHW </li><li> Support care team decision making through participation in interdisciplinary team meetings </li><li> Document interactions with patients in electronic medical record in a timely manner while maintaining HIPAA standards and confidentiality of protected health information </li><li> Manage time, set priorities, work independently, and collaborate effectively with an interdisciplinary medical team </li><li> Other duties as assigned </li></ul> What we're looking for? We're looking for motivated individuals with: Required: <ul><li> Minimum of 1 year of experience in healthcare, community-based, case management, or social service environment </li><li> Strong oral and written communication skills </li><li> Ability to manage multiple priorities while maintaining a positive attitude </li><li> Dedication to serving the community and building meaningful relationships </li><li> Proficient computer skills (i.e. Windows, GSuite, Microsoft, etc.) </li><li> Access to reliable transportation and ability to travel throughout the community to various locations </li><li> US work authorization </li></ul> Strongly Preferred: <ul><li> Fluency in language that is commonly spoken in the community when necessary. Most often this will include Bilingual English/Spanish </li><li> Experience working on multidisciplinary teams with organizations, agencies, patients, and community members </li><li> Knowledge of community resources and resource navigation </li></ul> Preferred: <ul><li> Community Health Worker certification or an Associates or Bachelors in a related field is a plus </li><li> Experience utilizing electronic medical record systems </li></ul> Other Skills <ul><li> A problem-solving orientation and a flexible and positive attitude </li><li> Someone who embodies being Oaky </li></ul> What does being Oaky look like? <ul><li> Radiating positive energy </li><li> Assuming good intentions </li><li> Creating an unmatched patient experience </li><li> Driving clinical excellence </li><li> Taking ownership and delivering results </li><li> Being relentlessly determined </li></ul> Why Oak Street Health? Oak Street Health is on a mission to Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oaky values and passion for our mission. Oak Street Health Benefits: <ul><li> Mission-focused career impacting change and measurably improving health outcomes for medicare patients </li><li> Paid vacation, sick time, and investment/retirement 401K match options </li><li> Health insurance, vision, and dental benefits </li><li> Opportunities for leadership development and continuing education stipends </li><li> New centers and flexible work environments </li><li> Opportunities for high levels of responsibility and rapid advancement </li></ul> Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $35.29 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/17/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Role Description The purpose of a Community Health Worker (CHW) at Oak Street Health is to act as the bridge between our patients, community, and medical systems in order to rem ove barriers and increase wellness across all life domains. A CHW is a patient's advocate or liaison, accompanying patients through proactive in-person and phone outreach based on their care needs to promote health literacy and increase access to resources needed to live healthier lives. High levels of flexibility, problem solving, strong communication, and intimate knowledge of the community served are required to be successful. CHWs work closely with MSWs to manage patient care plans, support care team decision making, and coordinate clinical and complementary services needed t o provide high quality health care and improve the quality and cultural competence of service delivery . CHWs are expected to work within their scope of practice. There is no expected clinical license for this position. Check out this pamphlet for a sneak peek into the life of an Oak Street CHW! Core Responsibilities: <ul><li> Establish and maintain strong interpersonal relationships with patients, community organizations, team members, and partners to coordinate patient needs </li><li> Manage patient referrals defined by the care team & collaborate with the Medical Social Worker on action plan </li><li> Facilitate communication between all identified parties involved in patients' care as needed (e.g., family members, caregivers, medical providers, community-based organizations) </li><li> Form relationships with and build an inventory of local community organizations that may benefit our patients </li><li> Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health. </li><li> Assist patients with completion of applications for accessing eligible benefits and resources </li><li> Promote goal setting and achievement to improve patients' quality of life and self-efficacy with patients. Goal definitions are agreed upon by the care team </li><li> Meet with patients in patient-centered and patient-preferred locations (e.g., Oak Street Health center, patient's home, external medical provider facility, community setting) </li><li> Community Health Workers should plan to spend about half of their time outside of the center in patient-centered locations; this means having access to a reliable means of transportation to do so is required </li><li> Drive engagement with high-risk individuals (e.g., completed specialty appointments, adherence to Post Discharge Visits) may include accompaniment to appointments </li><li> Complete referrals to organizations and agencies as needed </li><li> Deliver culturally appropriate health education in the areas where OSH has provided competency training to the CHW </li><li> Support care team decision making through participation in interdisciplinary team meetings </li><li> Document interactions with patients in electronic medical record in a timely manner while maintaining HIPAA standards and confidentiality of protected health information </li><li> Manage time, set priorities, work independently, and collaborate effectively with an interdisciplinary medical team </li><li> Other duties as assigned </li></ul> What we're looking for We're looking for motivated individuals with: Required: <ul><li> Minimum of 1 year of experience in healthcare, community-based, case management, or social service environment </li><li> Strong oral and written communication skills </li><li> Ability to manage multiple priorities while maintaining a positive attitude </li><li> Dedication to serving the community and building meaningful relationships </li><li> Proficient computer skills (i.e. Windows, GSuite, Microsoft, etc.) </li><li> Access to reliable transportation and ability to travel throughout the community to various locations </li><li> US work authorization </li></ul> Strongly Preferred: <ul><li> Fluency in language that is commonly spoken in the community when necessary. Most often this will include Bilingual English/Spanish </li><li> Experience working on multidisciplinary teams with organizations, agencies, patients, and community members </li><li> Knowledge of community resources and resource navigation </li></ul> Preferred: <ul><li> Community Health Worker certification or an Associates or Bachelors in a related field is a plus </li><li> Experience utilizing electronic medical record systems </li></ul> Other Skills <ul><li> A problem-solving orientation and a flexible and positive attitude </li><li> Someone who embodies being Oaky" </li></ul> Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $35.29 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/30/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary <ul><li>Community Health Care Workers (CHW) serve the community as a bridge between the member (community) and the healthcare system (providers) through outreach and education. By providing these services, CHW's help Aetna members attain and maintain better health outcomes, improve relationships with healthcare providers and help both parties to become more acculturated with each other. This position will work under the direction of a designated professional.</li><li>Candidates must reside in Marion or Wayne County, IL</li></ul> Primary Responsibilities <ul><li>Conduct home visits with Aetna members with chronic conditions to reinforce following the care plan, adjusting tasks to fit with the member's culture, language, and religion, improve access to care, identify health care needs, and reduce unnecessary hospitalizations.</li><li>Educate healthcare professionals and providers on opportunities for improving and understanding the social determinants of health that may be impacting member's health and treatment plan through various communication channels.</li><li>Build and maintain positive working relationships with the Aetna members, providers, nurse case managers, agency representatives, supervisors and office staff, from diverse cultural and socio-economic backgrounds. Work to reduce cultural and socio-economic barriers between clients and institutions.</li><li>Assist with care plan implementation and Aetna member education during in-home visits, help develop care management strategies, and work with team members to provide linkages for the various health and social needs of members.</li><li>Assist members to identify socio-economic issues that affect their overall health and develop health/social management plans and goals.</li><li>Identify gaps and opportunities to strengthen systems of care within the member's community and assists members in utilizing community services, including scheduling appointments with social services agencies, (including transportation vendors), and assisting with completion of applications for eligible programs.</li><li>Assist with patient medication adherence by: instructing the member on current medication list, reviewing medications with member and assist in obtaining refills.</li><li>Teach disease self-management (i.e. nutrition, symptom tracking and reporting).</li><li>Accompany members to appointments as needed.</li><li>Enter and maintain member records in electronic health record system, compile reports and complete other program documentation in a timely manner (e.g. progress notes, letters), and other administrative responsibilities as needed.</li><li>Travel extensively to client homes, community locations, various agencies, and other outreach destinations.</li><li>Schedule- 8-4:30pm CST</li></ul> Required Qualifications <ul><li>3-5 years of community related experience</li><li>Candidates must reside in Marion or Wayne County, IL</li><li> Must possess reliable transportation and be willing and able to travel up to 70% of the time within Marion or Wayne County IL. Mileage is reimbursed per our company expense reimbursement policy" </li></ul> Preferred Qualifications <ul><li>1-2 years' experience providing clinical services; experience in community/outpatient setting</li><li>Community Health Worker Certification or equivalent training and experience</li><li>Bilingual</li><li>Experience in serving the Medicaid Populations in urban or rural environments with familiarity of local formal and informal resource networks</li><li>Mental Health First Aid, Trauma Informed Care, HIPPA, C.L.A.S. Standards, Motivational Interviewing, and specialized training in medical terminology and practices for designated health conditions</li><li>Meet all requirements set forth by local state i.e. first aid, CPR, TB screen, etc.</li><li>Experience using a computer including the use of Excel and Electronic Health Records.</li></ul> Education <ul><li>High School Diploma or GED</li></ul> Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $38.82 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/30/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Community Health Worker - Must live in Marion or Wayne County, IL

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. The position of an Outreach Associate (OA) is an entry level sales position with the goal of adding new patients to an Oak Street Health center. As part of the Outreach team, the OA follows up on warm leads, attends events to meet prospective patients, and schedules those prospective patients for their initial welcome visit appointment with Oak Street Health. Responsibilities <ul><li> Participate in a variety of outreach/marketing activities and events in the local community, including health fairs, presentations at senior buildings, activities at churches and food pantries, and any place where older adults may benefit from learning about Oak Street service offerings </li><li> Canvassing, or going door to door, in the neighborhoods we are located in </li><li> Coordinate all aspects of generating prospective patient leads, from gathering contact information to following up and inviting prospective patients to tour Oak Street community centers </li><li> Follow up on warm leads generated from our Call Center </li><li> Sign up eligible prospects to attend a welcome visit with our doctor and care team to experience the Oak Street Health care model </li><li> Follow up on patients that may have missed their first appointment </li><li> Other duties as assigned </li></ul> We are looking for a person with a great attitude, ambition, and work ethic <ul><li> 1-3 years of experience working in a sales or community outreach position </li><li> Someone who is driven by a performance-based compensation model where part of your total pay is determined upon meeting a quota and achieving goals </li><li> Availability to work some weekends, as, due to the flexible hours and nature of the position, Outreach Associates generally work at least two Saturdays or weekend events per month. </li><li> Computer proficiency- must be able to learn and adapt to various computer systems used in this role </li><li> Access to a vehicle that you can use every day to drive to events and activities in the community is required. Mileage is reimbursed </li><li> Familiarity with Customer Relations Management (CRM) systems is preferred </li><li> Fluency in Spanish helpful but not required </li><li> US work authorization </li><li> Someone who embodies being "Oaky" </li></ul> What does being "Oaky" look like? <ul><li> Radiating positive energy </li><li> Assuming good intentions </li><li> Creating an unmatched patient experience </li><li> Driving clinical excellence </li><li> Taking ownership and driving for results </li></ul> Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $35.29 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/28/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Community Outreach Associate

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Company: Oak Street Health Title : Community Relationship Manager Location: Varies Role Description Community Relationship Managers (CRMs) are an integral part of our broader Outreach team, which is responsible for engaging adults on Medicare in the community to help drive new patient growth. Building relationships with community leaders to create opportunities for the Outreach team to engage adults on Medicare is a critical responsibility of the CRM. High levels of flexibility, creativity, the ability to work well with a team, and problem-solving are required to be successful. The CRM is also responsible for establishing and maintaining relationships with local community leaders by engaging in collaborative activities to mutually benefit the community and OSH. Additionally, the CRM is responsible for marketing Oak Street Health to eligible adults by creating relationships with people important to our Medicare population. Check out this pamphlet for a sneak peek into the life of an Oak Street CRM! Core Responsibilities Community Outreach/Engagement <ul><li> Researching and understanding the landscape of influencers and community partners in your respective market. </li><li> Prospecting and cold calling to local businesses in your assigned territory, such as Senior Buildings, Libraries, Churches, Senior Groups, etc. </li><li> Impacting patient acquisition and lead generation targets for each center in your assigned territory by leveraging community relationships to engage Medicare eligible adults </li><li> Working with local leaders in the community to identify opportunities to further expand & develop new channels of patient growth </li><li> Collaborating Regional Partnership Manager (RPM) to build & maintain relationships with Insurance Agents (IAs) </li></ul> Account Management <ul><li> Building and nurturing relationships with local leaders (field account managers) to create long-term alliances with mutually beneficial outcomes that positively impact the communities we serve. </li><li> Acting as the point of contact for both the Outreach Team & community partners that want to engage in cross-functional initiatives </li><li> Maintaining regular touchpoints and contact with key stakeholders. Examples of items to discuss in these conversations include <ul><li> Reviewing weekly KPIs (new leads generated or new patients added) </li><li> Updates on current status of initiatives </li><li> Discuss new updates in the center (Medicare 101 Events, New Provider joining, etc) </li></ul></li><li> Overseeing cross-collaboration initiatives with key stakeholders and reviewing success of initiatives by reviewing lead generation & new patient growth </li></ul> Event Planning <ul><li> Developing and managing a 6+ week forward-looking calendar of events across assigned territory with local leaders in the community </li><li> Coordinating all details of the events both internally and externally to ensure that events are engaging, well attended and drive lead generation. </li><li> Clearly communicate objectives, strategy and expectations for each event with Regional Director of Growth, Outreach Managers and Outreach Executives </li></ul> Sales <ul><li> Generating field account engagement by proactively working with local leaders on community outreach opportunities </li><li> Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives </li><li> Planning lead generation and community engagement at least 2 weeks in advance to strategically develop & maintain lead pipeline </li><li> Other duties as assigned </li></ul> What are we looking for? We're looking for motivated people with: <ul><li> Previous experience in account or community engagement </li><li> Comfort with cold calling and prospecting in a business to business environment </li><li> Comfortable with daily accountability on key metrics, including account touchpoints, events scheduled, leads generated, and new patients added </li><li> Unique ability to adapt and overcome external relationship issues for positive outcomes </li><li> Ability to manage multiple projects & accounts simultaneously </li><li> Ability to work proactively to generate new growth opportunities for our Outreach Teams </li><li> Public speaking combined with strong written and verbal skills </li><li> Bachelor's degree or equivalent work experience required </li><li> Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) </li></ul><ul><li> US work authorization </li><li> Someone who embodies being 'Oaky' </li></ul> What does being 'Oaky' look like? <ul><li> Radiating positive energy </li><li> Assuming good intentions </li><li> Creating an unmatched patient experience </li><li> Driving clinical excellence </li><li> Taking ownership and delivering results </li><li> Being relentlessly determined </li></ul> Why Oak Street Health? Oak Street Health is on a mission to 'Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody 'Oaky' values and passion for our mission. Oak Street Health Benefits: <ul><li> Mission-focused career impacting change and measurably improving health outcomes for medicare patients </li><li> Paid vacation, sick time, and investment/retirement 401K match options </li><li> Health insurance, vision, and dental benefits </li><li> Opportunities for leadership development and continuing education stipends </li><li> New centers and flexible work environments </li><li> Opportunities for high levels of responsibility and rapid advancement </li></ul> Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $21.10 - $40.90 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/17/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Community Relationship Manager

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Company: Oak Street Health Title : Community Relationship Manager Location: Varies Role Description Community Relationship Managers (CRMs) are an integral part of our broader Outreach team, which is responsible for engaging adults on Medicare in the community to help drive new patient growth. Building relationships with community leaders to create opportunities for the Outreach team to engage adults on Medicare is a critical responsibility of the CRM. High levels of flexibility, creativity, the ability to work well with a team, and problem-solving are required to be successful. The CRM is also responsible for establishing and maintaining relationships with local community leaders by engaging in collaborative activities to mutually benefit the community and OSH. Additionally, the CRM is responsible for marketing Oak Street Health to eligible adults by creating relationships with people important to our Medicare population. Check out this pamphlet for a sneak peek into the life of an Oak Street CRM! Core Responsibilities Community Outreach/Engagement <ul><li> Researching and understanding the landscape of influencers and community partners in your respective market. </li><li> Prospecting and cold calling to local businesses in your assigned territory, such as Senior Buildings, Libraries, Churches, Senior Groups, etc. </li><li> Impacting patient acquisition and lead generation targets for each center in your assigned territory by leveraging community relationships to engage Medicare eligible adults </li><li> Working with local leaders in the community to identify opportunities to further expand & develop new channels of patient growth </li><li> Collaborating Regional Partnership Manager (RPM) to build & maintain relationships with Insurance Agents (IAs) </li></ul> Account Management <ul><li> Building and nurturing relationships with local leaders (field account managers) to create long-term alliances with mutually beneficial outcomes that positively impact the communities we serve. </li><li> Acting as the point of contact for both the Outreach Team & community partners that want to engage in cross-functional initiatives </li><li> Maintaining regular touchpoints and contact with key stakeholders. Examples of items to discuss in these conversations include <ul><li> Reviewing weekly KPIs (new leads generated or new patients added) </li><li> Updates on current status of initiatives </li><li> Discuss new updates in the center (Medicare 101 Events, New Provider joining, etc) </li></ul></li><li> Overseeing cross-collaboration initiatives with key stakeholders and reviewing success of initiatives by reviewing lead generation & new patient growth </li></ul> Event Planning <ul><li> Developing and managing a 6+ week forward-looking calendar of events across assigned territory with local leaders in the community </li><li> Coordinating all details of the events both internally and externally to ensure that events are engaging, well attended and drive lead generation. </li><li> Clearly communicate objectives, strategy and expectations for each event with Regional Director of Growth, Outreach Managers and Outreach Executives </li></ul> Sales <ul><li> Generating field account engagement by proactively working with local leaders on community outreach opportunities </li><li> Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives </li><li> Planning lead generation and community engagement at least 2 weeks in advance to strategically develop & maintain lead pipeline </li><li> Other duties as assigned </li></ul> What are we looking for? We're looking for motivated people with: <ul><li> Previous experience in account or community engagement </li><li> Comfort with cold calling and prospecting in a business to business environment </li><li> Comfortable with daily accountability on key metrics, including account touchpoints, events scheduled, leads generated, and new patients added </li><li> Unique ability to adapt and overcome external relationship issues for positive outcomes </li><li> Ability to manage multiple projects & accounts simultaneously </li><li> Ability to work proactively to generate new growth opportunities for our Outreach Teams </li><li> Public speaking combined with strong written and verbal skills </li><li> Bachelor's degree or equivalent work experience required </li><li> Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) </li></ul><ul><li> US work authorization </li><li> Someone who embodies being "Oaky" </li></ul> What does being "Oaky" look like? <ul><li> Radiating positive energy </li><li> Assuming good intentions </li><li> Creating an unmatched patient experience </li><li> Driving clinical excellence </li><li> Taking ownership and delivering results </li><li> Being relentlessly determined </li></ul> Why Oak Street Health? Oak Street Health is on a mission to "Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody "Oaky" values and passion for our mission. Oak Street Health Benefits: <ul><li> Mission-focused career impacting change and measurably improving health outcomes for medicare patients </li><li> Paid vacation, sick time, and investment/retirement 401K match options </li><li> Health insurance, vision, and dental benefits </li><li> Opportunities for leadership development and continuing education stipends </li><li> New centers and flexible work environments </li><li> Opportunities for high levels of responsibility and rapid advancement </li></ul> Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $21.10 - $40.90 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/17/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Company: Oak Street Health Title: Pharmacy Technician I Location: Downers Grove or Charlotte Contact Center; Remote Role Description: The Pharmacy Technician I acts as a liaison between the patient, provider, and pharmacist. The Pharmacy Technician provides exceptional customer service and excellent phone etiquette while exercising empathy with Oak Street Health patients. Core Responsibilities: <ul><li> Field inbound calls for refill requests, investigate the status of refills, and fulfill medication renewal requests as indicated </li><li> Contacts patients and assists/reminds them in obtaining refills on their medications from their respective pharmacy, whether it be retail, independent or mail-order pharmacy. </li><li> Make outbound calls to pharmacies on behalf of the patient when needed </li><li> Responsible for 40-50 calls per day volume inbound and/or 60-80 calls outbound </li><li> Coordinate with center care teams to overcome identified barriers that prevent patients from receiving refills </li><li> Utilize electronic medical record platform to send requests and updates to field care teams </li><li> Document clear and precise information into applicable electronic platforms </li><li> Capture and document all patient requests prior to ending the call </li><li> Monitor the CareReq queue to ensure the completion of any open requisitions </li><li> Arrange transportation for center visits </li><li> Schedule off-cadence or requested patient appointments </li><li> Utilize triage nurse line, using warm transfers, when needed for acute healthcare concerns </li><li> Execute prescription requests according to up-to-date process standards and policies </li><li> Engage with patients in an environment free from background distractions that supports a private home office that ensures patient information is protected </li><li> Meet and exceed departmental metrics; stay informed of changes and updates to department metrics </li><li> Responsible for maintaining licensure and certification </li><li> Complete all Continuing Education expectations </li><li> Other duties as assigned </li></ul> Remote Work Requirements: <ul><li> Proficient PC skills, computer literacy, basic Google Suite skills, and ability to navigate systems </li><li> Prior remote work experience </li><li> Ability to obtain high-speed internet and hardwire equipment to router/modem </li><li> Distraction-free and private remote work environment required as well as reliable dependent care during working hours </li><li> Ability to provide own transportation for instances where on-site support is required for employees located within 50 miles of a physical OSH location/center <ul><li> https://www.oakstreethealth.com/locations </li><li> Call center/home office locations: Downers Grove, IL; Chicago, IL; Charlotte, NC </li></ul></li><li> Ability to participate in classroom-style remote training sessions </li><li> An understanding of the high level of conscientiousness, professionalism, and reliability that is required in a remote work environment </li></ul> Career Development Opportunities: The career path from Pharmacy Technician I to Pharmacy Technician II includes: <ul><li> A minimum tenure of 6 months in the Pharmacy Technician I role </li><li> Consistently demonstrates strong problem-solving abilities, effective communication, and a thorough understanding of customer needs </li><li> Demonstration of a strong desire to learn and grow in their role </li><li> Meet Exceptional" performance metrics for a minimum of 3 consecutive months (targets are subject to change with 30-day advance notice) for all job skills: </li><li> Average Calls per Hour </li><li> Average Handle Time </li><li> Average Unavailable Time </li><li> Quality Metrics </li><li> Demonstrate proven reliability and satisfactory attendance </li></ul> The progression path from Level I, Level II, and Level III positions within the Pharmacy Technician Contact Center team is a structured path that encourages advocates to widen their knowledge base, take on more responsibility, demonstrate expertise, and reward team members for their proven success and dedication. Each role level builds upon the skills learned in the previous one, with the ultimate goal of enabling technicians to provide superior support and contribute to the overall success of the contact center. What are we looking for? <ul><li> Minimum 1 year of retail pharmacy experience required </li><li> Active Pharmacy Technician License in the state of residence </li><li> Certified Pharmacy Technician (CPhT) certification required </li><li> High school diploma or equivalent required </li><li> Bilingual Spanish preferred, medical Spanish a plus </li><li> Strong working knowledge of MS Office and Google Suite preferred </li><li> Ability to execute daily responsibilities with minimal supervision </li><li> Demonstrated ability to deliver high-quality customer service </li><li> Deliver confident and professional service to Oak Street Health patients and internal partners </li><li> US work authorization </li><li> Someone who embodies being Oaky </li></ul> What does being Oaky look like? <ul><li> Radiating positive energy </li><li> Assuming good intentions </li><li> Creating an unmatched patient experience </li><li> Driving clinical excellence </li><li> Taking ownership and delivering results </li><li> Being relentlessly determined </li></ul> Why Oak Street Health? Oak Street Health is on a mission to Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oaky" values and passion for our mission. Oak Street Health Benefits: <ul><li> Mission-focused career impacting change and measurably improving health outcomes for medicare patients </li><li> Paid vacation, sick time, and investment/retirement 401K match options Health insurance, vision, and dental benefits </li><li> Opportunities for leadership development and continuing education stipends </li><li> New centers and flexible work environments </li><li> Opportunities for high levels of responsibility and rapid advancement </li><li> Company-provided work-from-home equipment, including a laptop, computer monitor, docking station, keyboard, mouse, and USB ethernet adapter </li></ul> Oak Street Health is an equal-opportunity employer. We embrace diversity and encourage all interested readers to apply. Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $31.30 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/17/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Contact Center Pharmacy Technician I

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Company: Oak Street Health Title: CC Service Advocate Location: Downers Grove or Charlotte Contact Center; Remote Role Description: The CC (Contact Center) Service Advocate helps us meet the goal of successfully managing comprehensive care and providing an unmatched patient experience for all Oak Street Health patients. The CC Service Advocate is responsible for providing exceptional customer service by scheduling patient appointments efficiently and accurately. This role involves handling inbound and outbound calls, managing appointment schedules, and ensuring an unmatched patient experience. Core Responsibilities: <ul><li> Appointment Scheduling: Handle inbound and outbound calls to schedule, reschedule, and cancel patient appointments. </li><li> Customer Interaction: Provide courteous and professional service to patients, addressing their inquiries and concerns. </li><li> Data Entry: Accurately enter patient information and appointment details into the scheduling system. </li><li> Communication: Communicate appointment details and any necessary instructions to patients clearly and effectively. </li><li> Problem Resolution: Address and resolve any scheduling conflicts or issues promptly. </li><li> Collaboration: Work closely with medical staff and other departments to ensure smooth scheduling operations. </li><li> Follow-Up: Conduct follow-up calls to confirm appointments and provide reminders to patients. </li><li> Documentation: Maintain accurate records of all interactions and transactions with patients. </li><li> Other duties or special projects as assigned. </li></ul> Working Conditions: <ul><li> Environment: Remote office setting with a focus on phone-based interactions. </li><li> Hours: Assigned schedules of 40 hours per week; schedule assignments vary based on business needs. The Service Excellence Contact Center is open 24/7; some schedules may include one weekend shift. </li></ul> Remote Work Requirements: <ul><li> Proficient PC skills, computer literacy, basic Google Suite skills, and ability to navigate systems </li><li> Prior remote work experience </li><li> Ability to obtain high-speed internet and hardwire equipment to router/modem </li><li> Distraction-free and private remote work environment required as well as reliable dependent care during working hours </li><li> Ability to provide own transportation for instances where on-site support is required for employees located within 50 miles of a physical OSH location/center <ul><li> https://www.oakstreethealth.com/locations </li><li> Call center/home office locations: Downers Grove, IL; Chicago, IL; Charlotte, NC </li></ul></li><li> Ability to participate in classroom-style remote training sessions </li><li> An understanding of the high level of conscientiousness, professionalism, and reliability that is required in a remote work environment </li></ul> Career Development Opportunities: The career path from CC Service Advocate I to CC Service Advocate II includes: <ul><li> A minimum tenure of 6 months in the CC Service Advocate I role </li><li> Consistently demonstrates strong problem-solving abilities, effective communication, and a thorough understanding of customer needs </li><li> Demonstration of a strong desire to learn and grow in their role </li><li> Meet Exceptional" performance metrics for a minimum of 3 consecutive months (targets are subject to change with 30-day advance notice) for all job skills: <ul><li> Average Handle Time </li><li> Unavailable time </li><li> Quality Metrics </li><li> Schedule Adherence (adhering to your assigned work schedule set by Workforce Management based on business needs [shift arrival and departure times, and assigned lunch/break times]) </li></ul></li><li> Demonstrate proven reliability and satisfactory attendance </li></ul> The progression path from CC Service Advocate Level I, Level II, and Level III positions within the Service Excellence Contact Center is a structured path that encourages advocates to widen their knowledge base, take on more responsibility, demonstrate expertise, and reward team members for their proven success and dedication. Each role level builds upon the skills learned in the previous one, with the ultimate goal of enabling advocates to provide superior support and contribute to the overall success of the contact center. What are we looking for? <ul><li> High School diploma or equivalent required, some undergraduate education preferred </li><li> 1 year of customer service experience, call center environment experience preferred </li><li> A flexible and positive attitude </li><li> A friendly and nurturing attitude toward our patient population of older adults </li><li> Experience with EMR (Electronic Medical Record) documentation preferred </li><li> Ability to multitask, prioritize, and manage time effectively </li><li> Outstanding phone demeanor and etiquette </li><li> High level of integrity </li><li> Proficient PC skills, including basic Microsoft Excel skills </li><li> Spanish, Mandarin, Cantonese, or Polish speakers preferred </li><li> US work authorization </li><li> Someone who embodies being Oaky" </li></ul> What does being Oaky" look like? <ul><li> Radiating positive energy </li><li> Assuming good intentions </li><li> Creating an unmatched patient experience </li><li> Driving clinical excellence </li><li> Taking ownership and delivering results </li><li> Being relentlessly determined </li></ul> Why Oak Street Health? Oak Street Health is on a mission to Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services . We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oaky" values and passion for our mission. Oak Street Health Benefits: <ul><li> Mission-focused career impacting change and measurably improving health outcomes for medicare patients </li><li> Paid vacation, sick time, and investment/retirement 401K match options </li><li> Health insurance, vision, and dental benefits </li><li> Opportunities for leadership development and continuing education stipends </li><li> New centers and flexible work environments </li><li> Opportunities for high levels of responsibility and rapid advancement </li><li> Company-provided work-from-home equipment, including a laptop, computer monitor, docking station, keyboard, mouse, and USB ethernet adapter </li></ul> Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $28.46 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/22/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Contact Center Service Advocate I

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary: Drafts, executes, reviews, and analyzes contracts for various clients (i.e. self-funded, fully-insured, public and labor) of a benefits administration company in accordance with company standards while meeting and exceeding accessibility, compliance, quality, and cost initiatives. Verifies contract compliance and adherence to company policies and procedures. Required Qualifications: 1-2 years experience in healthcare document drafting. 1-2 years of customer service experience Preferred Qualifications: 3 years contract drafting experience 1-2 years of healthcare experience Education: HSD Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $31.30 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/14/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Contract Analyst

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients' communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be. For more information, visit www.oakstreethealth.com. Role Description: Oak Street Health takes a team-based approach to providing outstanding patient care. Transitional Care Coordinators are an integral part of the team. You will help track patients across hospital and post-acute settings and help them get connected back to primary care. You will efficiently juggle many tasks: outbound phone calls to facilities and patients, managing medical records, and scheduling post-discharge appointments. We also expect you to be highly flexible, covering additional responsibilities, as needed. This will be a remote work position. Core Responsibilities: <ul><li> Manage inbound notifications related to transitional care events from payer, vendor, facility, and other sources </li><li> Conduct outreach to inpatient and post-acute facilities to obtain information, such as admission & discharge dates and discharge plans </li><li> Request and obtain medical records, routing documents to clinical staff for review, and uploading documents into electronic medical record platform </li><li> Conduct outreach to patients to schedule and confirm post-discharge appointments within the electronic medical records platform </li><li> Coordinate with care team, facility, payer, and community-based organizations to ensure patients' transitional care needs are met </li><li> Other duties as assigned </li></ul> What are we looking for? <ul><li> Strong computer skills, including basic knowledge of Microsoft Excel and electronic medical records </li><li> Experience in customer service setting (specific experience in healthcare preferred but not required) </li><li> Professional phone etiquette </li><li> High level of integrity </li><li> Proficient PC skills </li><li> College degree preferred, high school diploma required </li><li> Fluency in Spanish, Polish, Russian, or other languages spoken within the communities we serve (where necessary) </li><li> US work authorization </li><li> Someone who embodies being "Oaky" </li></ul> What does being "Oaky" look like? <ul><li> Radiating positive energy </li><li> Assuming good intentions </li><li> Creating an unmatched patient experience </li><li> Driving clinical excellence </li><li> Taking ownership and delivering results </li><li> Being scrappy </li></ul> Why Oak Street? Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as: <ul><li> Collaborative and energetic culture </li><li> Fast-paced and innovative environment </li><li> Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits </li></ul> Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $31.30 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 09/17/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Coord,Transitional Care

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Coordinator, Vanguard Quality Control Inspector (Omnicare) performs inspections, and checks testing and sampling procedures for printing and product production processes. This person carries out production line clearance inspections and sampling and testing of incoming components and raw materials to ensure that company specifications are met. Assembles and or verifies product & component assembly (kits). Performs batch record reviews to assure compliance to procedures, specifications, and validated parameters. Applies approval or rejection labels to materials once data is evaluated. A substantial portion of the duties require physical tasks performed in the warehouse/production areas. Key Responsibilities: <ul><li>Performance and or verification/documentation of pharmaceutical product, and packaging material incoming inspections for compliance with specifications and assembly (kitting) functions.</li><li>Verify performance/documentation of production line clearance.</li><li>Printed label inspections in line with operating schedules.</li><li>Assist with maintaining Quality Control Product Reference Standards.</li><li>Compliance with cGMPs ( current Good Manufacturing Practices ) and written procedures for all activities completed.</li><li>Drive tow motor to retrieve product from locations; daily use of pallet jacks to move heavy loads within warehouse areas.</li><li>Ability to perform at or above established quality and productivity standards.</li><li>Perform additional duties as assigned by management.</li></ul> Regular attendance is an essential function of the job. This person must follow all applicable government regulations including HIPAA ( Health Insurance Portability and Accountability Act), FDA ( Food and Drug Administration ), OSHA ( Occupational Safety and Health Administration ), and EPA ( Environmental Protection Agency ). Display behavior which exemplifies employee code of conduct guidelines and OmnicareCore Values. Other duties as assigned, and job duties may vary by location. Required Qualifications <ul><li>At least 1 year of experience in customer service.</li><li>Proficiency with desktop software applications such as Outlook, Word, PowerPoint, Teams, and Salesforce.</li><li>Ability to be fully on-site in the Glasgow, KY office.</li><li>Ability to work either five 8-hour shifts (Mon-Thurs) or four 10-hour shifts, in between 6a-4:30p CT.</li><li>Demonstrated ability to distinguish color visually, and willingness to take and pass a vision assessment.</li></ul> Preferred Qualifications <ul><li>Extraordinary attention to detail, including comparisons of numbers and letters, with both paper-based and also computer screen records and documents. Excellent oral and written communication skills.</li><li>Ability to focus carefully on quality inspections or accurate document review tasks for extended periods.</li><li>Takes pride in maintaining high quality standards in a challenging regulated manufacturing environment.</li><li>Reliable with confidential information.</li><li>Ability to use expertise to solve problems.</li><li>Ability to prioritize.</li><li>Ability to work with very little supervision.</li><li>Proof Reading Skills. Formal cGMP training or equivalent experience in regulated industry. Quality Control Inspection experience in a manufacturing environment.</li><li>Prior experience in a pharmaceutical environment.</li></ul> Education High School Diploma or G.E.D. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $25.65 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/09/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Coordinator,  Vanguard Quality Control Inspector (Omnicare)

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Internal Auditor will be a key member of the Direct Assistance team and will participate in the execution of engagements with the external auditors. This role is responsible for basic auditing tasks including: developing audit objectives, ensuring reasonableness and assurance over financials, documenting, implementing and performing audit tests under the supervision of more experienced auditors. Audit Execution <ul><li> Effectively perform and document audit activities in accordance with professional standards and the organization's audit methodology </li><li> Execute testing and create work paper documentation </li><li> Understand procedures, results and business impacts; and document and express such understanding in both written and verbal form </li><li> Perform detail testing as defined by the test program to define, analyze and validate information </li><li> Create clear and accurate documentation and workflows of business processes and testing results and exceptions </li><li> Complete detail-level reviews of all test work prepared by more junior level audit team members </li><li> Perform detail testing as defined by the test program to define, analyze and validate information </li></ul> Audit Team Support <ul><li> Meets administrative reporting requirements and supports department initiatives </li><li> Demonstrates a commitment to integrity and the company code of conduct, and a respect for diversity and inclusion </li><li> Contribute to overall Internal Audit Department team norms to promote a positive environment and improve team effectiveness </li></ul> Required Qualifications: <ul><li> Experience with Microsoft Office products (Word, Excel, PowerPoint, Outlook, TEAMs). </li><li> Ability to travel up to 10%. </li><li> Experience demonstrating critical thinking and analytical ability. </li><li> Strong verbal & written communication skills. </li><li> Excellent relationship building skills. </li><li> Must report to the Hartford, CT office (Hybrid) </li></ul> Preferred Qualifications: <ul><li> 0-2 years p rior experience in a relevant accounting or auditing role/internship position. </li><li> Prior experience , including internship experience, working in public accounting, a large corporation and/or in related fields (e.g., Health Care, Insurance, etc.). </li><li> Professional designations such as CPA, CIA, CISA, etc., measured progress in achieving such designation. </li><li> Bachelor's degree in Accounting, Information Technology or Finance. </li></ul> Education: <ul><li> Bachelor's Degree </li></ul> Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $43,888.00 - $93,574.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: <ul><li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. </li><li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. </li><li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. </li></ul> For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/14/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Corporate Internal Auditor (Hartford, CT)

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