Seeking a Desktop Support Technician Location: Columbus, IN, 47201Work hours 7 – 4pm Job duties: This person will be hired on as a Tier 1 Support Technician. There are a lot of software and hardware fixes, replacing monitors, printer fixes on DHCP and getting IP address and printed off the network and replacing printers. Responsible for daily phone support, hardware deployments supporting rollouts and refresh projects. Will work with new hires to help onboard with IT equipment. They will work from the ServiceNow ticketing system to respond to requests, support walk up users, respond to MS Teams messages. They will meet and support users in the plant as needed. Technologies / experience: W10 moving to W11, imaging, Active Directory, DHCP, MS exchange, Azure, SW and HW troubleshooting, Customer service.

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Desk Technician

Description**fully onsite - might require going to other locations in DC area** Requirements- Effective interpersonal skills, articulate in order to interface with client staff. - Able to work in a team and independently, demonstrating problem solving skills. - Experience imaging and configuring systems PC. - Common Hardware break fix, software installation skills - Basic end user network trouble shooting skills around network adapters, wireless, and VPN clients. - Basic AD account and group management skills (Create, modify, disable, add, remove.)- Experience with Windows 10 OS, Any MAC OS SKILLS ARE A BONUS. - Experience with Microsoft Office installations, repair, and general application support (Outlook, Excel, Word, Power Point) - Experience with end Help Desk ticketing systems. - Supports mobile devices (Android/IOS) SkillsMac, Windows, Office 365, Desktop Additional Skills &amp; QualificationsCustomer Service is an critical part of this job. The users have a varying understanding of technology which requires someone with strong patience and interpersonal skills. We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protectedclassification. Eligibility requirements apply to some benefitsand may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:<ul><li>Medical, dental &amp; vision</li><li>401(k)/Roth</li><li>Insurance (Basic/Supplemental Life &amp; AD&amp;D)</li><li>Short and long-term disability</li><li>Health and Dependent Care Spending Accounts (HAS &amp; DCFSA)</li><li>Transportation benefits</li><li>Employee Assistance Program</li><li>Time off/Leave (PTO, Vacation, or Sick Leave)  </li></ul>

Deskside Support Specialist

DescriptionDeskside and Field Support1. Approximate 3 to 5 years Windows 10 Deskside /Client Networking/General Network Field Support in a corporate environment is required.2. Resource must have very good communication skills and provide great customer service.3. Resource must have very good documentation skills.4. All resources must live in the general areal (15 mile radius of Providence, RI) and must be ok with field travel as needed to support client sites for escalations.\\5. Healthcare environment experience is a bonus SkillsIT troubleshooting and support, windows 10, Active Directory, Office suite support, hands on hardware / software troubleshooting and support, asset management a. Deployment of PC hardware – PCs, displays, peripheralsb. Windows 11 OSc. Installation of software apps or driversd. Experience with SCCM as the delivery tool for softwaree. Active Directory experience – minimal but understanding groups etc.f. One drive and data set upg. Network print environmenth. VDI experience so they can verify from old hardware &amp; apps to new PC deployments

Desktop & Field Services Support

DescriptionCustomer is seeking deskside deployment technicians to help with a Hospital Merger. SkillsCandidates must have experience imaging a PC via Pixie boot, thumb drive, or SCCMCandidates must be reliable, flexible, and 100% willing to complete the entire contract/project

Desktop Deployment Technician

DescriptionJob Title: Desktop EngineerJob Summary: We are seeking a skilled and detail-oriented Desktop Engineer to join our IT team. The ideal candidate will be responsible for managing and maintaining our desktop infrastructure, ensuring compliance with operating system standards, and developing endpoint policies and configurations. This role requires a proactive individual with strong technical expertise and excellent problem-solving abilities.Key Responsibilities:<ol><li>Windows Operating System Upgrades and Compliance:</li></ol><ul><ul><li>Plan, execute, and manage Windows operating system upgrades across the organization.</li><li>Ensure all desktop systems comply with the latest security patches and updates.</li><li>Troubleshoot and resolve issues related to operating system upgrades.</li></ul></ul><ol><li>Develop and Maintain Endpoint Policies and Configurations:</li></ol><ul><ul><li>Create, implement, and manage endpoint policies to ensure secure and efficient operation of desktop systems.</li><li>Configure and maintain desktop environments to meet organizational standards and user requirements.</li><li>Monitor and optimize endpoint performance and security.</li></ul></ul><ol><li>Produce and Maintain Desktop Standards, Knowledge Base, Operating Procedures, Guidelines, and System Documentation:</li></ol><ul><ul><li>Develop and update desktop standards and guidelines to ensure consistency and reliability.</li><li>Create and maintain a comprehensive knowledge base for desktop support and troubleshooting.</li><li>Document operating procedures and system configurations to facilitate efficient IT operations.</li></ul></ul>Qualifications:<ul><li>Bachelor&#39;s degree in Computer Science, Information Technology, or a related field.</li><li>Proven experience as a Desktop Engineer or in a similar role.</li><li>Strong knowledge of Windows operating systems and desktop management tools.</li><li>Excellent problem-solving and analytical skills.</li><li>Ability to work independently and as part of a team.</li><li>Strong communication and documentation skills.</li></ul>Preferred Skills:<ul><li>Experience with endpoint management solutions (e.g., SCCM, Intune).</li><li>Knowledge of network protocols and security best practices.</li><li>Familiarity with scripting languages (e.g., PowerShell).</li></ul>

Desktop Engineer

DescriptionThey are a non-profit health care system, owned by the state of North Carolina and based in Raleigh, NC. They are made up of 16 hospitals with presence in 52 counties across the state. They are a 660 bed hospital with more than 6,400 staff numbers, and is one of the largest employees in Wake County TEKsystems has been supporting the Field Services team since 2017 with talent resources, helping them with technology transformations and to scale their systems and resources efficiently as they go through acquisitions. This team is currently looking for a technician to join their team in a long term, extendable contract. This individual will be supporting the hospital and the surrounding ambulatory clinics. Main duties include break/fix tickets and service requests 50% of the time, and 50% of the time they will be supporting projects that include hardware refreshes, deployments, migrations, etc. They will also be spending some time supporting asset management, commissioning and decommission devices. Some of the break fix issues could be related to PCs, printers (including zebra printers) and other peripheral devices (connectivity), why applications aren&#39;t running, putting machines into AD, onboarding new users, and set up of work stations. They use ServiceNow as their ticketing system, Bomgar to do remote support, they have desktops and VDI. Vocera Support for their Voice Environment, and Empravada Badge Access. They are a citrix environment, some basic EPIC support as well. PATIENT CARE DIRECTLY IMPACTED The schedule is M-F 2p-10p. It is imperative this person comes with support and maturity in order to be onsite as the sole technician from 6p-11p. These are long term consulting role, which has the right to hire as they hire all of their FTEs through their consultant population.SkillsDesktop, Technical support, Deployment, Imaging, Troubleshooting, Windows 10, networking protocols, Customer service, MigrationAdditional Skills &amp; QualificationsNice to have: Active Directory- ability to tell where a machine is locate it, and some group policy. Windows 11 operating systemExperience LevelEntry Level

Desktop Support

Description
					Primary Responsibilities:
1.	Providing IT Support over the phone, through e-mail, chat, in person, or via remote control. 
2.	Experience with Windows 10/11, Mac OS, Office 365, ServiceNow, BitLocker and McAfee encryption. 
3.	Responsible for diagnosing and resolving software and hardware incidents, tasks, and requests escalated through service management software; ServiceNow
4.	Providing support to traditional workstations, mobile devices, printers, and other peripherals,
5.	Responsible to ensure completion of all assigned work and proper communications with clients meeting service level agreements, customer satisfaction, and service demands
6.	Working in a fast paced, team environment.
7.	Maintain a high level of customer satisfaction
8.	Identify technical and process issues and recommend improvements.
9.	Responsible for compliance with applicable Corporate and Divisional Policies and procedures.
10.	Complete tasks as assigned by dispatchers and as directed by management.
11.	Update service tickets as appropriate and in a timely manner.
12.	Resolve technical issues and act as a technical contact for issues that require escalation.
13.	Local travel across AbbVie campuses; mileage will be reimbursed
					Skills
					Desktop, Windows 10, support, troubleshooting, active directory, windows, technical support, hardware, imaging, office 365, o365, ticketing system
					Top Skills Details
					Desktop,Windows 10,support,troubleshooting,active directory,windows,technical support,hardware,imaging,office 365,o365,ticketing system
					Additional Skills &amp; Qualifications
					Required Qualifications:
1.	3-5 years of Desktop Support experience in a corporate environment 
2.	Must have a broad knowledge of Windows OS, Active Directory, Microsoft Office 365, OneDrive
3.	Experience using remote desktop tools like Bomgar/RDP
4.	Experience supporting virtual meeting tools; preferably MS Teams
5.	Experience with Service Now ticketing system
6.	Must possess a strong customer service orientation.
7.	Must be adaptive and flexible and have good problem-solving skills.
8.	Must be able to communicate effectively both verbally and in writing.
					Experience Level
					Intermediate Level

Description
					• Computer imaging and upgrade.
• PC’s and Printer deployment.
• Wyse terminal setup and Configuration.
• Configure Mobile devices (IPhone, IPad )
• Clinical software installations.
• Customer Service and Communication:
• Demonstrate an ability to communicate technical terms, MCIT policies, and difficult messages to end users in a service oriented fashion.
• Provide one-on-one instructions/training/guidance to end users and the help desk on use of hardware/software and standard procedures.
• Provide exemplary customer service across all levels of the organization; embrace a “never-say-no” attitude when addressing customer issues.
• Follow established guidelines and standards to communicate consistent messages aligned with other members of MCIT.
• Technical Skills (End User Device administration/configuration/support/ troubleshooting, Use of tools and utilities):
• Critically analyze system failures and quickly determine remedies so as to provide for smooth workflow for daily staff activities.
• Perform checkpoint rounds throughout the environment to ensure all equipment is operational.
• Ensure that electronic and physical security policies for computers, data, and IT infrastructure are adhered to.
• Responsible for the implementation, installation, maintenance and support of End User Infrastructure Support equipment, software and connectivity for PDA&#39;s, PCs - Macintosh, PC/Workstation, printers, LAN, AV, Video conferencing, telephone.
• Responsible to solve typical software and hardware problems and malfunctions on these systems.
• Act as a technical resource to clients in making hardware and software acquisition recommendations.
• Perform pro-active diagnostic checks on desktop computers to maintain machine capabilities and freedom from viruses.
• Responsible to assist with creation and maintenance of written documentation on problem solutions, tool configurations and end user documentation.
• Monitor the assigned desktop queue(s) in the Front Range ticket system. Log real time written journal entries documenting actions taken on all ticket requests. Close tickets within established service levels.
• Be compliant with all responsibilities and administrative tasks: Innotas, timely journal entries, use of standard email templates, etc.
• Assist and participate in implementing and planning small projects or projects that are specific to the tech&#39;s assigned department.
• Involved in the installation, rollout, and/or upgrade of new software, hardware, systems, servers, networks, etc.
• Responsible to resolve specified number of tickets per day.
• Responsible to resolve percentage of monthly tickets at desktop site using mobile tools and devices.
• Responsible to close tickets in a timely manner while striving to reduce the mean time to resolve each issue.
• Perform wire management throughout the environment on all of our IT equipment, to ensure wiring is properly maintained. This includes taking before/after pictures of the work that is completed.
					Skills
					Desktop, Windows 10, Support, Troubleshooting, Active directory, Customer service, Technical support, Windows, Hardware, Help desk support, Help desk, Office 365, Windows 7, Deployment
					Top Skills Details
					Desktop,Windows 10,Support,Troubleshooting,Active directory,Customer service,Technical support
					Additional Skills &amp; Qualifications
					The shift will be 35 hours a week Monday through Friday. First Shift 9AM -5PM

Customer Service skills, Ability to work in a team environment, Honesty and Strong Work Ethic.

Healthcare experience is a nice to have
A+ Certification is a plus
					Experience Level
					Intermediate Level

There&#39;s currently a Desktop Support Analyst opportunity with our client in Brooklyn Park/Coon Rapids, MN. This is targeted to be a 6 month contract with potential of extension/conversion. Looking for someone to provide Tier 1 thru Tier 2 support for PC (hardware and operating system) users. This position provides regular and as-needed technical services to internal customers and is the primary means of interaction between users and the IT department.   Top Skills Details1.	Setup and configure users AD accounts and Exchange.2.	Image and configure PC’s and laptops3.	Image and configure thin clients4.	Software installs and troubleshooting DescriptionEssential Job Functions • Triage user issues and requests.• Respond to help desk tickets, telephone calls, email, and walk-up requests for support• Manage the tickets in the Help Desk ticketing system• Identify, research, and resolve IT problems• Troubleshoot and maintain computer systems connected to production equipment• Configure and deploy user hardware• Support and comply with the company Quality System, ISO, and medical device requirements• Read, understand, and follow work instructions and standard work• Participate in required company meetings • Maintain an organized work area (5S)• Participate in the Operational Excellence Program • Complete all other work duties as assigned• Ability to work in a manufacturing environment Additional Skills &amp; QualificationsMinimum Requirements, Education &amp; Experience • Associate degree in an IT--related field or relevant work experience.• Experience in support a technical environment in a help desk capacity• Microsoft Office awareness (Outlook, Word, Excel, PowerPoint)• Clear and effective verbal and written communication skills • Attention to detail• Organizational skills • Ability to work in a fast-paced team environment• Ability to prioritize and multitask• Ability to lift 50 lbs. Desirable Criteria &amp; Qualifications• Bachelor’s degree in Computer Science or related IT field• Experience with ERP, CRM, and other Business Systems• Continuing Education; including participation in local chapters, associations, and/or organizations

Desktop Support Analyst

DescriptionScope: Windows 10/11 Deskside Support. Resources will shadow existing client resources and eventually move to steady state desksideOpportunity for strong techs to stay long termOpportunity to go long term (5 years) 	12 months however the stronger techs may stay longer/have an opportunity for long term 5 years	Must have corporate support experience=	This role will support a new expanded office space and headcount for the client •	Provide Workstation Hardware and Windows 10/11 Software Break Fix support•	IMAC – PC Install, Moves, Adds and Changes•	Image in support of break fix support•	Asset Recovery•	Asset tagging•	Asset Disposal in accordance with Customer processes and procedures•	Installation of user requested Customer approved software outside the scope of the installed base image•	Printer Support•	Client Center (Tech Bar) Support•	IT Service Management Updates•	Direct end users to mobile device return drop boxes•	Package mobile devices and prepare for shipping to disposal vendor•	Other Client Support needed to maintain Workstation operations and customer satisfaction•	Participate in implementing Customer / overall deskside support methodologies, processes, and procedures. Skills Requirements - Effective interpersonal skills, articulate in order to interface with client staff. - Able to work in a team and independently, demonstrating problem solving skills. - Experience imaging and configuring systems PC systems. - Common Hardware break fix, software installation skills - Basic end user network trouble shooting skills around network adapters, wireless, and vpn clients. - Experience with Windows 10 OS support- Experience with Microsoft Office installations, repair, and general application support (Outlook, Excel, Word, Power Point) - Experience with end Help Desk ticketing systems. - Supports mobile devices (Android/IOS) Skills Windows, Office 365, DesktopTop Skills DetailsWindows, Office 365, DesktopAdditional Skills &amp; QualificationsCustomer Service is an critical part of this job. The users have a varying understanding of technology which requires someone with strong patience and interpersonal skills.Experience LevelIntermediate Level

DescriptionWe are seeking a highly skilled and motivated Desktop Support Analyst in South San Francisco, CA. The ideal candidate will have extensive experience in desktop support and a strong customer service orientation. This role involves providing comprehensive IT support across various platforms and devices, ensuring high levels of customer satisfaction and efficient resolution of technical issues.<h4>Primary Responsibilities</h4><ol><li>Provide IT support over the phone, through e-mail, chat, in person, or via remote control.</li><li>Utilize experience with Windows 10/11, Mac OS, Office 365, ServiceNow, BitLocker, and McAfee encryption.</li><li>Diagnose and resolve software and hardware incidents, tasks, and requests escalated through service management software (ServiceNow).</li><li>Support traditional workstations, mobile devices, printers, and other peripherals.</li><li>Ensure completion of all assigned work and maintain proper communications with clients, meeting service level agreements, customer satisfaction, and service demands.</li><li>Work in a fast-paced, team environment.</li><li>Maintain a high level of customer satisfaction.</li><li>Identify technical and process issues and recommend improvements.</li><li>Comply with applicable corporate and divisional policies and procedures.</li><li>Complete tasks as assigned by dispatchers and as directed by management.</li><li>Update service tickets as appropriate and in a timely manner.</li><li>Resolve technical issues and act as a technical contact for issues that require escalation.</li><li>Travel locally across campuses; mileage will be reimbursed.</li></ol><h4>Skills</h4>Desktop, Windows 10, Support, Troubleshooting, Active Directory, Technical Support, Hardware, Imaging, Office 365, Ticketing System<h4>Additional Skills &amp; Qualifications</h4>Required Qualifications:<ol><li>3-5 years of desktop support experience in a corporate environment.</li><li>Broad knowledge of Windows OS, Active Directory, Microsoft Office 365, OneDrive.</li><li>Experience using remote desktop tools like Bomgar/RDP.</li><li>Experience supporting virtual meeting tools, preferably MS Teams.</li><li>Experience with ServiceNow ticketing system.</li><li>Strong customer service orientation.</li><li>Adaptive and flexible with good problem-solving skills.</li><li>Effective communication skills, both verbal and written.</li></ol>

Description
					Essential Job Functions 
• Triage user issues and requests.
• Respond to help desk tickets, telephone calls, email, and walk-up requests for support
• Manage the tickets in the Help Desk ticketing system
• Identify, research, and resolve IT problems
• Troubleshot and maintain computer systems connected to production equipment
• Configure and deploy user hardware
• Support and comply with the company Quality System, ISO, and medical device requirements
• Read, understand, and follow work instructions and standard work
• Participate in required company meetings 
• Maintain an organized work area (5S)
• Participate in the Operational Excellence Program 
• Complete all other work duties as assigned
• Ability to work in a manufacturing environment
					Skills
					Desktop, Windows 10, Troubleshooting, Customer service, Active directory, Windows, Hardware, Imaging, Office 365, Deployment
					Top Skills Details
					Desktop,Windows 10,Troubleshooting,Customer service,Active directory,Windows,Hardware,Imaging,Office 365,Deployment
					Additional Skills &amp; Qualifications
					Minimum Requirements, Education &amp; Experience 
• Associate degree in an IT--related field or relevant work experience.
• Experience in support a technical environment in a help desk capacity
• Microsoft Office awareness (Outlook, Word, Excel, PowerPoint)
• Clear and effective verbal and written communication skills 
• Attention to detail
• Organizational skills 
• Ability to work in a fast-paced team environment
• Ability to prioritize and multitask
• Ability to lift 50 lbs.

Desirable Criteria &amp; Qualifications
• Bachelor’s degree in Computer Science or related IS field
• Experience with ERP, CRM, and other Business Systems
• Continuing Education; including participation in local chapters, associations, and/or organizations
					Experience Level
					Entry Level

Description400+ devices in Grand Haven that need to be replaced. Starting with inventory, data collection and documentation, and mass imaging and deployments. This person will have task lists built out and organized but need resources to help with the work on site.SkillsWindows 10, Desktop, Hardware, Windows, ServiceNow, Imaging, DeploymentTop Skills DetailsWindows 10,Desktop,Hardware,Windows,ServiceNow,Imaging,DeploymentAdditional Skills &amp; QualificationsMass deployments, imaging and go getter attitude.Experience LevelIntermediate Level

This is a 15 week Windows 11 deployment opportunity for a client at multiple sites in the Northeast. The client is looking for candidates with Windows 10 to 11 migration, imaging, and system configuration experience. New Jersey locations (1 technician needed per site)Pompton Plains New Providence Trinton Falls

Desktop Support Specialist

This is a 15 week Windows 11 deployment opportunity for a client at multiple sites in the Northeast. The client is looking for candidates with Windows 10 to 11 migration, imaging, and system configuration experience. Pennsylvania Locations:<ol><li>Warmister</li><li> Glen Mills</li></ol> Intermediate Level

DescriptionThis position will support internal employees as well as the professionals out in the field. The end user computing team works through three rotations 1. Imaging and deployments for new hires 2. Ticket escalations from the servicedesk 3. In person deskside support for end users onsite. Candidates will need to have prior experience deploying images for new hires utilizing a deployment tool such as intune, SCCM, or the MDT Toolkit. A clear understanding of the process and procedures that go into this aspect of the job will be important for any candidate to explain. They will also need experience supporting and troubleshooting incidents within the M365 suite. Network configuration and connectivity incidents will also be frequent in this role.Skillsintune, microsoft, office 365, windows 11, Active directory, image management software, Hardware, Imaging, Deployment, servicenow, Desktop, Troubleshooting, software configuration, network connectivity, network supportTop Skills Detailsintune,microsoft,office 365,windows 11,Active directory,image management software,Hardware,Imaging,Deployment,servicenowAdditional Skills &amp; QualificationsA strong candidate will also possess the ability to communicate effectively while documenting incidents in ServiceNow or directly with a team member. Experience LevelIntermediate Level

DescriptionJob Title: Desktop Deployment LeadTeam Size: Leading a team of 5-7 Deployment Technicians Project Overview: The project is a critical initiative aimed at standardizing devices across the organization to create a unified and efficient healthcare system. By standardizing laptops and desktops, the project will improve operational efficiency, reduce IT complexities, and enhance the overall quality of care provided to patients. Job Summary: We are seeking experienced Deployment Leads to join our project team. The primary responsibility of this role is to lead a team of 5-7 deployment technicians in deploying new hardware, including laptops and desktops, into the environment. Deployment Leads will also deploy hardware as needed. This role involves managing a team of IT professionals, overseeing project execution, assigning tasks, ensuring technical quality, resolving conflicts, fostering collaboration, and communicating effectively with both the team and stakeholders to achieve project goals. Essentially, Deployment Leads act as a bridge between technical teams and project management to ensure smooth operations. Key Responsibilities:•	Lead and support a team of 5-7 deployment technicians, ensuring high performance and adherence to project goals.•	Delegate tasks based on individual strengths and provide technical guidance.•	Motivate and coach team members, addressing conflicts and promoting positive working relationships.•	Conduct regular team meetings to discuss progress, address challenges, and provide updates.•	Monitor and evaluate team performance, providing feedback and coaching as needed.•	Act as a point of contact for technical inquiries and ensure clear communication between team members and stakeholders.•	Communicate project status updates to stakeholders and identify potential risks.•	Identify and resolve technical issues before deployment.•	Coordinate with the imaging team for seamless integration of imaged devices.•	Ensure project timelines are met by coordinating with project managers and other IT staff.•	Maintain detailed records of deployment activities and ensure all devices meet security and compliance standards.•	Perform additional desktop technician duties as required throughout the project lifecycle. SkillsWindows 10, Desktop, Imaging, Deployment, Troubleshooting, Support, Technical support, leadership communication, Active directory, servicenow Additional Skills &amp; Qualifications•	Proven experience as a PC Technician or similar role, with leadership experience.•	Associate degree in IT or equivalent experience. •	CompTIA A+ certification or equivalent experience.•	Strong knowledge of Windows operating systems and hardware setup.•	Familiarity with healthcare IT systems and compliance standards is a plus.•	Excellent problem-solving and troubleshooting skills.•	Strong communication and interpersonal skills.•	Ability to work independently and as part of a team.•	Attention to detail and strong organizational skills.•	Demonstrated leadership abilities and experience managing a team. Experience LevelExpert Level

Desktop Support Team Lead

DescriptionOur client is looking to hire a level 2/3 tech support agent Candidate will take tickets the level 1 agent team cannot support.Common tickets will include hardware installations, troubleshooting, break/fix issuesMicrosoft Product support is mandatoryNeed a good attitude and customer service experience Skillswindows, Microsoft, Troubleshooting, Hardware, Desktop, Windows 10, Support, Desktop troubleshooting Additional Skills &amp; QualificationsIn this contingent resource assignment, you may: Consult on or participate in moderately complex initiatives and deliverables within Technology Operations and contribute to large-scale planning related to Technology Operations deliverables. Review and analyze moderately complex Technology Operations challenges that require an in-depth evaluation of variable factors. Contribute to the resolution of moderately complex issues and consult with others to meet Technology Operations deliverables while leveraging solid understanding of the function, policies, procedures, and compliance requirements. Collaborate with client personnel in Technology Operations. Required Qualifications: 4+ years of Technology Operations experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.Experience LevelIntermediate Level

Desktop Support Tech

Description
					Thursday - Sunday: 4pm -3am 
• 1 year experience minimum, no engineer
• Microsoft desktop technologies.
• Onsite, Warehouse plant. 100 computers (20 Mac Books), USBs, printers.
• Project tied to Verizon&#39;s new warehouse built - needing dedicated onsite support.
• Supporting internal people at the facility.
• Completely new position so candidate must be willing to do a little learning on the job!
					Skills
					Support, Troubleshooting, Hardware, Desktop, Technical support, Imaging, Customer service
					Top Skills Details
					Support,Troubleshooting,Hardware,Desktop,Technical support,Imaging,Customer service
					Additional Skills &amp; Qualifications
					(in addition to the above information)
- 2-3 years IT experince preferred
-past experience leading a team
-main POC
-involvement in productions and operation meetings
- will report up to Terry Evans (tek former)
					Experience Level
					Intermediate Level

Desktop Support Technician

DescriptionDesktop Support Technician to move new equipment from a central location to the end user deskside and set up. The deployment services include the following:Move new equipment from central location to the end user desk side. Install onto wall mount or adjustable arm mount if previous system was installed on such mount. Organize Customer System components and peripherals (e.g., keyboards, power supplies, mice, and software) for deployment. Plug Customer-provided, certified network patch cables into new Customer System Plug all power cords into electrical sources. Plug network patch cables into existing certified network jacks. Boot the new Customer System and verify network connection for Customer’s network connected devices. Log on to the new Customer System using Customer[1]provided user ID and password. Test system using Customer provided runbook for validation. Complete validation &amp; function test as agreed to by both parties. Remove deployment related trash to in the immediate installation premises and properly clean the installation area.Asset TrackingSkillsDesktop, Support, Troubleshooting, HardwareTop Skills DetailsDesktop,Support,Troubleshooting,HardwareAdditional Skills &amp; Qualifications- Install applications deskside (might have to back up or restore a user profile)- professionalism and customer service in a healthcare environment - Candidate needs to be comfortable with full medical complianceExperience LevelIntermediate Level

Our Client is seeking a Desktop Support Technician that will provide accurate and timely support and problem resolution for the Client&#39;s internal customers. This technical role requires strong troubleshooting, problem solving, conflict resolution and effective communication skills. This role consists of managing and resolving complex service requests related to PCs, servers, networks, audio visual equipment, hardware and software malfunctions. Strong generalist skill sets with advanced troubleshooting abilities required. Responsibilities may include:<ul><li>Perform all levels of Site Support, i.e., hardware, software, network, printers, and scanners, for all internal on-site and remote personnel, and creating and maintaining system accounts, groups, and security permissions within Microsoft Active Directory (AD).</li><li>Perform On-Boarding &amp; Off-Boarding of all personnel with respect to deploying &amp; recovering PC equipment and supporting IT peripheral equipment.</li><li>Advise Site Support team on daily tasks, projects, and coverage schedule</li><li>Review metrics, evaluate business needs of the customers and develop opportunities to better leverage and optimize the use of Desktop Support</li><li>Develop, analyze and communicate metrics related to Site Support</li><li>Look for opportunities to develop plans related to continuous improvement of the services offered and coordination with service delivery groups</li><li>Work closely with the other support teams to ensure customer issues are resolved in a timely manner</li></ul> Requirements<ul><li>5+ years of relevant work experience in infrastructure</li><li>5+ years of experience at working both independently and in a team-oriented, collaborative environment is essential.</li><li>Ability to deal tactfully with vendors, suppliers, and contractors who provide a broad spectrum of products and services.</li><li>5+ years of troubleshooting experience within the Windows environment</li><li>Advanced knowledge of MS Office Suites, Office 365, One Drive, Windows Operating Systems, networking, TCP/IP, Active Directory, and Windows 10</li><li>3+ years of experience with low level configuration and security of the Windows client operating system</li><li>1+ years of experience evaluating enterprise client hardware</li></ul> To be considered, email resumes in the MS Word format with desired all-inclusive, W2 hourly contract rate to work 5 days onsite in Houston. Pre-employment background check and drug test will be administered upon candidate&#39;s offer acceptance.

DescriptionThis position will be providing overarching L2 &amp; L3 type support as they have a level 1 team that handles basic helpdesk issues. These technicians provide hands on support to a variety of users and are expected to have great customer service skills with the users. Additionally - they will be providing remote support where it makes sense and also helping out with different projects across the sites as they occur.SkillsImaging, Windows 10, Active directory, SCCM, Troubleshooting, Support, Customer service, Windows, Install, Hardware, InstallationTop Skills DetailsImaging, Windows 10,Active directory, SCCM, TroubleshootingAdditional Skills &amp; Qualifications- Service Now, SCCM, Desktop Support, Hardware, Software, Active Directory, Windows 10/7, Mostly Lenovo, Dell, and standard hardware is issued for corporate users. Looking to further incorporate TeamViewer in their toolbox.- About 1000+ users across their facilities - Communication and soft skills are key. They are big on culture and building a team that works well together and supports the needs of their end users so want to be sure people are being taken care of respectfully and that you work well with other team members.

Seeking a desktop Technician for a 7+ Month W2 Contract. Working days/HoursThursday - Sunday: 4pm -3am Location: Whiteland IN 46184 Top Skills&#39; Details* must have Apple/Mac device experience* Microsoft Desktop Technologies ( Win10, O365, MS Teams)* PC / Laptop hardware, &amp; Bit locker* Printer Troubleshooting*100% hands on • 1+ year experience supporting users• Microsoft desktop technologies.• Onsite, Warehouse plant. 100 computers (20 Mac Books), USBs, printers.• Project tied to Verizon&#39;s new warehouse built - needing dedicated onsite support.• Supporting internal people at the facility.• Completely new position so candidate must be willing to do a little learning on the job!SkillsSupport, Troubleshooting, Hardware, Desktop, Technical support, Imaging, Customer service

Job Description TEKsystems is seeking a skilled IT professional to provide deskside support for an expanded office environment. This role involves offering direct technical assistance, troubleshooting, and maintaining workstation operations. Responsibilities:<ul><li>Deliver workstation hardware and software support, including Windows 10/11.</li><li>Perform installations, moves, adds, changes (IMAC), and imaging for hardware/software support.</li><li>Manage asset recovery, tagging, and disposal processes in alignment with established procedures.</li><li>Install user-approved software outside the base image scope.</li><li>Provide printer, tech bar, and client center support.</li><li>Maintain IT service management updates and direct end-users for device returns.</li><li>Prepare mobile devices for shipping to disposal vendors.</li><li>Address general workstation-related issues to ensure customer satisfaction.</li><li>Participate in implementing effective deskside support methodologies, processes, and procedures.</li></ul>Qualifications:<ul><li>Strong interpersonal skills with the ability to articulate and collaborate effectively.</li><li>Problem-solving skills and the ability to work independently or within a team.</li><li>Experience with PC system imaging and configuration.</li><li>Proficiency in hardware break-fix and software installation.</li><li>Basic network troubleshooting skills (e.g., adapters, wireless, VPN clients).</li><li>Experience supporting Windows 10 and Microsoft Office applications (Outlook, Excel, Word, PowerPoint).</li><li>Familiarity with help desk ticketing systems and mobile device support (Android/iOS).</li></ul>Additional Requirements:<ul><li>Exceptional customer service skills and patience for varying levels of technical proficiency among users.</li></ul>Experience Level: Intermediate

DescriptionClient is looking for 5 Desktop Support Technicians to move new equipment from a central location to the end user deskside and set up. The deployment services include the following:Move new equipment from central location to the end user desk side. Install onto wall mount or adjustable arm mount if previous system was installed on such mount. Organize Customer System components and peripherals (e.g., keyboards, power supplies, mice, and software) for deployment. Plug Customer-provided, certified network patch cables into new Customer System Plug all power cords into electrical sources. Plug network patch cables into existing certified network jacks. Boot the new Customer System and verify network connection for Customer’s network connected devices. Log on to the new Customer System using Customer[1]provided user ID and password. Test system using Customer provided runbook for validation. Complete validation &amp; function test as agreed to by both parties. Remove deployment related trash to in the immediate installation premises and properly clean the installation area.Asset TrackingSkillsDesktop, Support, Troubleshooting, HardwareTop Skills DetailsDesktop,Support,Troubleshooting,HardwareAdditional Skills &amp; Qualifications- Install applications deskside (might have to back up or restore a user profile)- professionalism and customer service in a healthcare environment - Candidate needs to be comfortable with full medical complianceExperience LevelIntermediate Level

DescriptionTEKsystems is looking for a desktop technician to join their IT team at their Kokomo, Indiana technical center. This will start as a long-term contract for at least 12 months, with a strong likelihood of extension. They are looking to add another person to their current team in Kokomo, IN, who will be responsible for that location. Currently, the company is going through site consolidations and will be moving about 250-300 users from Noblesville, IN to Kokomo, IN, bringing the overall user count to 1100+. The technician will support a user base of business users and engineers working on engines and electrification processes for vehicle transmission systems. This role involves providing overarching L2 &amp; L3 type support, as there is a level 1 team handling basic helpdesk issues. The technician will provide hands-on support to a variety of users and is expected to have excellent customer service skills. Additionally, they will provide remote support where it makes sense and assist with different projects across the sites as they occur. Skills<ul><li>Imaging</li><li>Windows 10</li><li>Active Directory</li><li>SCCM</li><li>Troubleshooting</li><li>Support</li><li>Customer Service</li><li>Windows</li><li>Install</li><li>Hardware</li><li>Installation</li></ul> Additional Skills &amp; Qualifications<ul><li>Service Now, SCCM, Desktop Support, Hardware, Software, Active Directory, Windows 10/7, Mostly Lenovo, Dell, and standard hardware issued for corporate users. Looking to further incorporate TeamViewer in their toolbox.</li><li>About 1000+ users across their Indiana facilities.</li><li>Current team in Kokomo will be 2 FTEs, 2 contract resources, and a site lead.</li><li>Communication and soft skills are key. The company values culture and building a team that works well together and supports the needs of their end users, ensuring respectful treatment and good teamwork.</li></ul>Experience LevelIntermediate Level

DescriptionJob DescriptionDell will supply a desktop resources to Customer to function as a supplemental resource in Customer’s current IT organization, working at the sole direction of the Customer, for the Supported Sites identified in this SOW. You will be perform the following:-Image, provision and migrate computers, break fix work-Work directly with the customer to get their data transferred Experience - 1-3 years’ experience in servicing/deploying computer equipment- Prior experience utilizing data and settings migration, imaging, application installation, and technologies- Must have proven customer service experience- Able to comprehend and follow verbal and written instructions and scripts- Qualified resources should have A+ certification or equivalent skill set- MCP, MCSE, CNE or Network+ certification is a plus- Certification in various hardware platforms may optionally be required for servicing hardware issues- Deployment tech experience- Windows 7, 10 support and refresh experience Apply today to learn more!

The Desktop Support Technician is responsible for providing technical assistance to computer users. This includes diagnosing and resolving hardware and software issues, installing applications, setting up user accounts, and troubleshooting problems related to desktop computers and peripherals. The technician will act as the first point of contact for users through the help desk system. Top Skills: 1.	5+ years of Desktop Support or Equivalent (need a strong understanding of computer hardware and software support)2.	Proficiency in troubleshooting techniques3.	Excellent communication and customer service skills to interact effectively with users Responsibilities/Tasks:•	Identifying the root cause of computer problems related to hardware, software, operating systems, network connectivity, and peripherals. •	Diagnosing and fixing network issues like connectivity problems, DNS errors, and IP conflicts•	Installing and updating applications, drivers, and operating systems on user workstations. •	Creating, modifying, and deleting user accounts, managing access permissions, and resetting passwords. •	Identifying and resolving hardware issues like faulty RAM, hard drive problems, malfunctioning peripherals, and monitor issues. •	Implementing and enforcing security policies on user workstations, including password management and software updates.•	Logging, tracking, and prioritizing user reported issues within a ticketing system (ServiceNow). •	Providing basic computer training to users on new applications or features•	Working with department end users to confirm functionality, verifying everything is correct with department heads.•	Data collection and reporting. Skills Need:•	Proven experience as a Desktop Technician or similar role.•	Network Troubleshooting Skills•	Experience within an enterprise or corporate setting.•	CompTIA A+ certification or equivalent experience.•	Strong knowledge of Windows operating systems and imaging software.•	Excellent problem-solving and troubleshooting skills.•	Strong communication and interpersonal skills.•	Ability to work independently and as part of a team.•	Attention to detail and strong organizational skills.•	Familiarity with healthcare IT systems and compliance standards is a plus.SkillsImaging, Windows, Desktop, Windows 10, Troubleshooting, Install, Deployment, Hardware, Printers, Ticketing system, Microsoft office, Active directory, Customer service, servicenow, inventory tracking, Office 365, Mac, OutlookTop Skills DetailsImaging,Windows,Desktop,Windows 10,Troubleshooting,Install,Deployment,Hardware,Printers,Ticketing system,Microsoft officeAdditional Skills &amp; Qualifications•	Proven experience as a Desktop Technician or similar role.•	Network Troubleshooting Skills•	Experience within an enterprise or corporate setting.•	CompTIA A+ certification or equivalent experience.•	Strong knowledge of Windows operating systems and imaging software.•	Excellent problem-solving and troubleshooting skills.•	Strong communication and interpersonal skills.•	Ability to work independently and as part of a team.•	Attention to detail and strong organizational skills.•	Familiarity with healthcare IT systems and compliance standards is a plus.Experience LevelIntermediate Level

Desktop Support Technician (Bench)

Description***3rd shift position (11:00pm to 7:30am), Wednesday to Sunday (Monday and Tuesday are off days). The training period will be Monday-Friday, 8am to 5pm, but once they are able to handle the job responsibilities on their own, they will move into the 3rd shift on the days mentioned. *** Duties:	1. Demonstrates basic knowledge of Tier 1 service level support as relates to addressing Hardware (End-User Devices &amp; peripheral equipment), and application software, and operating system issues. 2. Exhibits sound customer service skills by effectively handling customer problems and ensuring proper escalation procedures are followed to problem closure. 3. Demonstrates sufficient knowledge of call log tracking to record accurately all needed information. 4. Tracks all customer service items to completion. 5. Evaluates customer service issue to determine level of service needed. 6. Escalates Tier 2 issues to appropriate resource. 1. Customer service oriented team player with first-rate communication, documentation, organizational, problem solving, written and verbal skills.2. Ability to understand, analyze and resolve problems, while on the phone or on-site with user.3. Must have working knowledge of many various pieces of equipment and software including printers, terminals, PCs, networking and telecommunication hardware, etc.4. Knowledge and understanding of issues inherent to Microsoft software including, but not limited to security, deployment, imaging, auditing, licensing and compliance; deployment and upgrading; features and functionality.5. Organized with the ability to follow established processes and provide recommendations for improvements.6. Ability to analyze and solve problems by investigating and implementing predefined potential solutions using troubleshooting skills7. Working knowledge of the TCP/IP protocol suite.8. Medical terminology helpful and previous medical EUD or Service Desk level 2 support

Desktop Support Technician - 3rd Shift

Working 100% onsite in Lenexa KS Top Skills - Must Haves<ul><li>Windows 10 / 11</li><li>Office 365</li><li>Desktop</li></ul>Top Skills&#39; Details- Windows 10 Troubleshooting and basic end client network support skills- Primarily Windows 10 / Windows 11 -Hardware support for Peripheral devices (printers, mouses, monitors, etc.) Software Support (MS Office 365, Adobe Creative Suite, Outlook, etc.) -Customer Service highly important in this role. -Must have setup &amp; support experience for mobile devices (email/cloud/settings setup) DescriptionScope: Windows 10/11 Deskside Support. Opportunity for strong techs to stay long term	Must have corporate support experience•	Provide Workstation Hardware and Windows 10/11 Software Break Fix support•	IMAC – PC Install, Moves, Adds and Changes•	Image in support of break fix support•	Asset Recovery•	Asset tagging•	Asset Disposal in accordance with processes and procedures•	Installation of user requested approved software outside the scope of the installed base image•	Printer Support•	Client Center (Tech Bar) Support•	IT Service Management Updates•	Direct end users to mobile device return drop boxes•	Package mobile devices and prepare for shipping to disposal vendor•	Other Client Support needed to maintain Workstation operations and customer satisfaction•	Participate in implementing deskside support methodologies, processes, and procedures. Skills Requirements - Effective interpersonal skills, articulate in order to interface with client staff. - Able to work in a team and independently, demonstrating problem solving skills. - Experience imaging and configuring systems PC systems. - Common Hardware break fix, software installation skills - Basic end user network trouble shooting skills around network adapters, wireless, and vpn clients. - Experience with Windows 10 OS support- Experience with Microsoft Office installations, repair, and general application support (Outlook, Excel, Word, Power Point) - Experience with end Help Desk ticketing systems. - Supports mobile devices (Android/IOS) Skills Windows 10, Windows 11, Office 365, Desktop Additional Skills &amp; QualificationsCustomer Service is an critical part of this job. The users have a varying understanding of technology which requires someone with strong patience and interpersonal skills.

Desktop Technician

<h4>TEKsystems is looking for Desktop Technician for one of our top clients in the Charlotte, NC area in a fast paced environment. They offer stability, growth, updated technology and more. See the top skills &amp; job description below.</h4>Top Skills1. 3-5 years of Desktop Support2. windows OS, Active Directory and Office 3653. Hardware support like laptops, desktops, printer, mobile devices Job DutiesOur client is a looking for Desktop Technician to work in a fast paced environment. This Desktop technician will be supporting deployments of the hardware, password resets, break/fix on hardware, upgrading software, workstation set ups and more. They will be supporting applications as well as interfacing with other teams. Networking troubleshooting as well. Reimaging experience is a must as well. o    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: § Medical, dental &amp; vision § Critical Illness, Accident, and Hospital § 401(k) Retirement Plan – Pre-tax and Roth post-tax contributionsavailable §life Insurance (Voluntary Life &amp; AD&amp;D for the employee anddependents) § Short and long-term disability § Health Spending Account (HSA) § Transportation benefits § Employee Assistance Program § Time Off/Leave (PTO, Vacation or Sick Leave)  if you are interested please apply for this role!

DescriptionOur client is looking for a level 2 Desktop Support Specialist to assist with supporting their Chesterfield office. This person will be working in a corporate office, which is also attached to a pharmacy. This person will function as a team member by providing in-person (i.e., at the deskside) Level 2 support for company associates and customers. This position has primary responsibility for providing a helpful and friendly point of contact for the Information Technology department as well as provide prompt and accurate hardware, network, and software support for the end-user community. This person will be doing a lot of Adds, moves, changes within Active Directory. They will also be responsible for creating and disabling accounts. A good portion of their day will be doing white glove support for end users along with following up on current and existing tickets. Provisioning is also going to be a large portion of the responsibilities. Outside of supporting these local end users, the expectation will eventually where they will also jump in to assist other offices/locations. PREFERRED QUALIFICATIONS: •	CompTIA A+ and / or Network+ certifications •	ITIL certifications •	Microsoft certifications •	Microsoft Exchange •	Office 365 and SCCM experienceSkillsWindows, Technical support, Office 365, O365, warehouse environment, Ticketing system, active directory, servicenow, imaging, conference room technology, Troubleshooting, Help desk, Router, hardware troubleshooting, jamf, Network support, routers and switches, moyselAdditional Skills &amp; QualificationsThe requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. •	Five years or more providing Level 2 (or greater) deskside support in a Microsoft Windows environment •	Experience providing service-desk-referred troubleshooting and support for major business applications and infrastructure assets They would also like this candidates to have familiarity with network closets - router/switch •	Documentation experience and skills•	Superior written and verbal communication skills•	Superior customer service skills, including ability to operate under stressful conditions, such as enterprise-wide outages, VIP and/or external customer demands, as well as heavy request volumes.•	Deskside-centric IT service management experience•	Experience developing end-user training aids/documents highly desired•	Knowledge management experience highly desired•	Must handle novel and diverse work problems on a daily basis.•	Must be able to communicate providing verbal feedback in a professional manner.•	Must be able to resolve problems, handle conflict, and make effective decisions under pressure.•	Must have a long attention span in order to listen to people, perceive the real problems, and bring issues to a successful conclusion.•	Knowledgeable in office procedures, and able to answer questions in a professional and friendly manner.•	Ability to give, receive, and analyze information, formulate work plans, prepare written material, and articulate goals and action plans.•	Ability to deal with criticism and work under pressure.•	Ability to do simple math calculations, input data into the computer, and analyze data as requested.•	Must be mentally adaptable and flexible in dealing with a variety of people.•	Is frequently called upon to handle difficult situations.•	React favorably in all work situations.

Desktop/Network Support Specialist

DescriptionFraud Tech is looking for a Java Developer for a long term contract role to support their workflow applications. This team supports mostly BAU functions so this person will be handling app changes, upgrades, etc. Position Summary An experienced developer and good team player to work within an agile development team. Candidates should have strong java and spring skills, and excellent communication skills. Required SkillsJavaSpringWeb ServicesSQLWebsphere Desired SkillsSpring IntegrationCassandraWebServices JAX-WS/JAX-RSOracle SQL / PLSQL Additional Skills &amp; QualificationsJavaWeb ServicesOracle

Developer

DescriptionResponsible for maintaining product data and digital asset integrity across omni-channel and online-only product lines using online retailer platforms. Collaborates with teams such as Marketing Services, Digital Operations, Sales Support, and the Digital Marketing team to support their daily tasks. Works with retailer Brand Advocates to understand and implement customer standards and any changes to those standards, and communicates these updates to the organization to ensure product assets and attributes meet customer requirements. Supervises and coordinates the activities of the Digital Content Specialists. Content this person will be uploading on the back end into customer portals includes: Images, product description, SKU numbers, product data, product pricing, etc. Management - 35%o	Hiring, onboarding, and training all Digital Content Specialistso	Monitor Digital Content Specialist workloads (2 team members) . Develop and execute flex plans to ensure tasks are completed in a timely manner.o	Assign and manage DigiOp Maintenance requests for online product page updates for Digital Asset Specialist team. Core Responsibilities - 65%o	Responsible for external item setup for both omni and online products, using retailer portals. o	Maintaining product content integrity across retailer platformso	Identify and champion continuous improvement opportunities to improve process efficiencies for Digital Content Specialist teamo	Maintain audit process for product pages to ensure accuracy and integrity of merchandising standardso	Maintain process for removing discontinued items from customer portals as needed o	Submission of related and group items to make sure they are accurately linked within a pageo	Cultivate relationship with Brand Advocates across retailers to partner on mutually beneficial initiativeso	Maintain product merchandising standards across customers and categories to ensure accurate item set upo	Working with cross-functional teams to make sure internal product data and assets is accurate and up-to-date based on customer’s changing standardso	Other duties as identified and assigned Skillsexcel pivot tables, vlookup, pims, Salsify, stibo step Additional Skills &amp; QualificationsFunctional &amp; Technical Skills o	Retailer Portals: Ability to work with and learn multiple retailer portals to set up items according to customer standards. Each retailer portal is unique, and the Digital Content Specialist will need to be able to know and understand these differences to ensure proper item set-up across categories.o	Excel Skills: Show basic skills for using Excel to manipulate data as needed for more efficient processes. (Pivot Tables, VLOOKUP, formulas, etc.) Product Intelligenceo	Knowledge of Products: Demonstrates good knowledge of the company&#39;s products. Business &amp; Financial Acumeno	Analytics: Ability to analyze and interpret data from various sources and apply to business needs.o	Data Gathering: Shows basic skills in data gathering and sourcing practices (sales figures, customer behavior, data collection and filtering) needed for analysiso	Data Analysis: Shows basic skills in reading and understanding different data sources to identify patterns and trends in typical analysis Team &amp; Relationship Buildingo	Management/Supervisor Skillso	Inspiring, Motivating, and Developing Direct Reports/Otherso	Collaborative o	Empathy Communicationo	Listeningo	Verbal and Writteno	Presentationo	Non-Verbal Operating Skillso	Thinking Aheado	Setting Prioritieso	Dealing with Ambiguityo	Problem Solvingo	Detail Orientedo	Making Decision Experience LevelIntermediate Level

Digital Merchandising Manager

Description- Customer Interaction: Interact with customers via phone or email in a professional and courteous manner, addressing inquiries, providing information, and offering service assistance.Problem-Solving: Identify and analyze customer needs, providing creative solutions when necessary, scheduling the appropriate services, and escalating complex issues to the appropriate management team member.Documentation: Maintain detailed and accurate records of customer interactions, inquiries, and resolutions in our customer management system. - Consumer and Industrial experience preferred- Will be taking 50-60 calls and assisting across the office with data entry and admin tasks Additional Skills &amp; QualificationsHS Diploma5+ year customer service experienceNeeds to be very customer service focusedExperience LevelEntry Level

Dispatch/Order Desk Specialist

Job Description          (Dispatcher)<ul><li>The Dispatcher talks to the truck drivers and sends locations and addresses, gets updates, ETA&#39;s and answers any potential questions.</li><li>Daily management of a schedule.</li><li>Driver management and carrier relations.</li><li>Customer relations and order taking.</li><li>Detection and deployment of new suppliers.</li><li>60 - 80 calls per day.</li></ul>Desired Skills &amp; Qualifications<ul><li>Bilingual (Spanish) preferred but NOT required.</li><li>Previous dispatching experience (2+ years).</li><li>Background in shipping, logistics, or trucking.</li><li>B2B operations support.</li></ul>Work Environment<ul><li>Required to work on-site/in-office.</li><li>Schedule will be M-F 8:30-5pm with a 30-minute lunch.</li><li>Five week training schedule is 6:30-3:00pm with a 30-minute lunch.</li><li>Cubicle environment and will be using dual monitors. There are a team of 15 made up of dispatchers, CSRS, and then a few specialist roles.</li><li>Concrete manufacturing company that has locations all over the Bay Area.</li></ul>Thank you for your consideration and please apply directly with an updated resume. Upon review of your application, you may receive a phone call from a TEKsystems Recruiter to discuss the next steps in our hiring process!

Dispatcher

Working 100% onsite in Topeka KSPay rate: $17/hr ﻿Description:TEKsystems is seeking a Document Specialist to support our client in Topeka KS. This person will be responsible for sorting and organizing documents including both paper and electronic files, scanning and retrieving documents along with other administrative tasks as needed. This role is onsite, Monday-Friday 8-430pm CST. ﻿Skills:Document Management, Sorting, Scanning, Organizing Additional Skills &amp; Qualifications:Self managing, excellent communication and reporting skills. Experience Level:Entry Level

Document Specialist

The Enhanced Due Diligence (EDD) role within wealth management/ investment banking involves a range of responsibilities aimed at ensuring compliance with regulatory standards and mitigating financial risks. Here are some key aspects of the job description: <ol><li>Risk Assessment: Conduct thorough risk assessments of new and existing clients to identify potential financial crimes, such as money laundering or fraud.</li><li>Data Analysis: Analyze complex financial data and transaction patterns to detect suspicious activities.</li><li>Regulatory Compliance: Ensure adherence to relevant laws and regulations, including the Bank Secrecy Act and the USA PATRIOT Act.</li><li>Documentation: Maintain detailed records of due diligence processes and findings, ensuring all documentation is accurate and up-to-date.</li><li>Collaboration: Work closely with other departments, such as compliance, legal, and operations, to support the firm&#39;s overall risk management strategy.</li><li>Reporting: Prepare and present reports on due diligence findings to sr. management and regulatory bodies.</li><li>Continuous Improvement: Stay updated on the latest regulatory changes and industry best practices to continuously improve the EDD processes</li></ol>

EDD Analyst

Must be certified in Epic Research BillingClinical billing experience is a huge plus DescriptionWe are seeking a Epic Research Billing Build Analyst to join our Patient Financial Services team. This role is crucial to the success of our research billing program, ensuring accurate clinical trials billing records, compliant charge routing, and precise grant payments. Key Responsibilities: Complete Epic research billing protocols for new clinical trials, collaborating with study start-up staff and validating data from the OnCore Clinical Trial Management System.Participate in study initiation meetings to ensure all necessary information is included in the research billing protocol and RSH record.Maintain and revise research billing protocols, managing documentation and resolution of billing grid revisions.Identify and address research process deviations, providing support to the Epic Clinical Trials Billing Team and research study teams.Maintain Epic’s Research Billing Certification through ongoing testing, review of release notes, and system IT support.SkillsEpic, Epic certifiedTop Skills DetailsEpic,Epic certifiedAdditional Skills &amp; QualificationsEpic Certification Required: Epic Research Support Project with Billing Tools EmphasisStrong understanding of clinical research processes and patient workflows; inclusive of IRB study approval, patient enrollment, encounter registration, research billing review, grant payment processing and insurance claim form requirements.Recognize the impact of myriad Epic system settings on research billing workflows and experience developing testing plans prior to implementation.Excellent interpersonal &amp; communication skills and demonstrated organizational abilities.Requires high level of analytical ability, and strong knowledge of system analysis and data gathering techniques.Ability to work independently towards specific goals and objectives and provide recommendations for improvement.Strong organizational and multi-tasking skills to apply toward high-priority assignments in order to meet established deadlines.Proficient computing skills, specifically healthcare related billing platforms, MS Office Products.Reporting abilities through business objects, crystal reporting, etc. Preferred Skills &amp; Experience:EPIC and OnCore experience preferred.Completion of the following Epic coursework: GEN006, GEN606, PRE051, PRE052, RSH100, RSH405, and CLN205v.Strong collaboration and communication skills.Experience with clinical trials billing and research billing protocols.Required Certification within 6 months of the start date: Certified Revenue Cycle Representative (CRCR) from Healthcare Financial Management Association (HFMA) within 6 months of the start date OR Hospital Business Institute (HBI) Certification from the Hospital Business Institute. Required Education: High School Diploma / GED.Preferred Education: Bachelor&#39;s Degree in Accounting, Finance, Economics, Business Administration, or a related field.Experience LevelExpert Level

EPIC Research Billing Analyst

Description•Perform registration and basic insurance verification, ensuring collection of 7 critical data elements necessary for proper patient identification and billing.•Identify and update patient demographic information on ADT system as defined by departmental policy and procedures.•Interpret physician orders for appropriate testing or admission criteria.•Coordinate patient admission needs and beds assignment to facilitate timely patient placement.•Identify non-participating Insurances or Out of Networks plans; takes necessary steps to inform patients and physicians regarding options, including but not limited to canceling appointment.•Obtain Insurance Card copies or validate insurance information via electronic medical record, transfer information, or insurance eligibility tool.•Provide courteous and accurate patient and hospital information with way finding instructions for patients, families, visitors, and ancillary areas.•Prepare documents for imaging/scanning into electronic patient record.•Explains processes and forms to patients prior to securing signatures and ensures that all documents are properly signed and witnessed as required.•Assemble and disassemble patient charts or departmental documents according to department policy.•Copying and or faxing documents to ancillary areas or physician offices.•Maintain inventory control of forms and paper supplies needed in area.•Assist with all possible account resolutions pertaining to patient balancesNeed to be comfortable being on their feet and with an emergency room setting QualificationsThis is an open position for anyone with exceptional customer service skills and a desire to help patients! Candidates don&#39;t need healthcare experience (although it is a major plus) but must be comfortable standing on their feet during the day and working with RNs and patients in a hospital setting. There is a never a dull/ boring day in the ED! HoursShifts Available: 6am 2:30pm7am – 3:309am-5:30pm11am – 7:30pm****Rotating weekends****

ER Registration Clerk

DescriptionDescription: As a key member of the L&amp;D Team, this role will deliver key intern development programs throughout the Americas, primarily in the US and Canada. This will involve implementing and executing existing early career programs and may uncover new development needs to ensure programs meet business needs and stay future-ready. Key Stakeholders: Global L&amp;D and Early Careers team, Talent Acquisition, People Experience Partners, HR Operations, Business Leaders, and Interns. Key Accountabilities: Program Development &amp; Execution - Leads the end-to-end execution of learning needs, delivery and adoption of early career programs across all business lines - Conducts learning needs analyses with business stakeholders across all business lines and shares unique needs with the TA &amp; LD team to identify true performance needs. - Delivers development programs for all intern managers to increase leadership effectiveness and conversion. Instructional Design, Facilitation &amp; Execution: - Leverages global L&amp;D content and tailors to suite early career professionals. - Facilitates in-person &amp; virtual training with an application of adult learning theories, client’s brand/learning standards and contemporary approaches to deliver a fantastic employee experience. - Manages all learning operations around scheduling, registrations, enrolment and attendance of learning - Tracks/reports out on quality and activity of all Early Career programs by leveraging MyLearning, Avature, Workday, event surveys and listening sessions to gather performance metrics and make appropriate adjustments or recommendations - Manages all event logistics around travel, training materials, technology needs, room bookings/setup and/or food and beverage. Marketing &amp; communications : - Creates marketing and communication assets for intern managers and interns. This can include topics like recognition, social media tiles, email templates, virtual backgrounds, videos, communication toolkits, etc. - Designs and writes email/newsletter content around Manager Readiness, intern keep-warm and the national intern program. - Partners with Recruitment Marketing and Internal Communications team to ensure all deliverables are aligned with brand standards. - Works with providers around intern swag selection, order processing, fulfillment and invoicing. - Maintains and updates Americas Early Career Sharepoint site, Teams channels, and Intern Class of 2024 LinkedIn Private Group as the primary content owner Other – Stakeholder Management - Scans the business environment to articulate compelling stories for EC programs centered around business needs, impact, successes and challenges. - Works with the business to engage, excite and motivate learners to learn and embed these new skills in their work. - Works in close partnership with global L&amp;D and Early Careers team to ensure programs and content are in alignment with global strategies Notes from the Qual Call: Most Important Information For Applicants. The intern curriculum is already created. This individual will not need to create this from scratch. If they do need to adjust the curriculum, there are templates and pre-created work that this person can leverage. The contractor we hire will be responsible for delivering this program, which includes monitoring the plans and ensuring tasks are completed. Their responsibilities will include:- Delivering training sessions- Setting up training sessions-Tracking attendance and capturing feedback to improve future programs for both internal and management purposes- Tweaking training sessions based on their notes and making slight adjustments as needed- Designing and facilitating adult learning sessions, focusing more on workshops rather than lectures- Additionally, this person will manage communication campaigns, ensuring awareness of events and attendance. They will handle pre- and post-event communications and join the group if necessary. We are looking for someone with experience in managing programs and projects who can follow a plan but also has the ability to course-correct and make amendments as needed. Experience in designing and facilitating training sessions is essential.Additional Skills &amp; QualificationsLooking for someone to join the org and lead the interns through this curriculum from June - August. Experience Knowledge of Workday is a significant plus; any LMS experience is beneficial. Interns Program Overview:Focused on the US market with around 350 interns from June to August.Smaller number of interns in Canada, managed by HR leaders and the program manager. Pre-Hire Experience and Keep Warm Sessions:Monthly &quot;keep warm&quot; sessions to engage interns before they start. Learning Curriculum and Manager Support:Deliver soft skills programs and manager sessions.Interns work with managers and participate in group learning sessions. Project Plan Execution:Execute the existing project plan, monitor tasks, deliver training, and capture feedback. Training Session Customization:Flexibility to tweak training sessions to meet objectives.Experience in learning design and facilitation is essential. Communications Campaign:Develop and execute a communications campaign for learning events. Key Skills and Experience:Program and project management, training design and facilitation, program assessment, and communication plan development.Strong communication skills and adaptability. Stakeholder Interaction:Interact with talent acquisition teams, HR leaders, HR operations, business leaders, and the global early careers team.Strong communication and stakeholder management skills required. Interview Process:Two-stage panel interview: first with the program manager and an L&amp;D colleague, second with the TA team. Desired Skills and Attributes:Strong communication, active listening, adaptability, and ability to deliver polished training sessions.Support interns and interact with senior stakeholders effectively.Experience LevelIntermediate Level

Early Careers Program Manager

Description
					As an Electronic Transaction Specialist, you will ensure our organization&#39;s accuracy, reliability, and efficiency of Electronic Data Interchange (EDI)/cXML/FlatFile processes. You will be responsible for designing, implementing, and maintaining quality control measures to guarantee the integrity of EDI/cXML/FlatFile data transmissions. Your technical expertise and attention to detail will contribute to the seamless exchange of electronic documents between our company and external partners, enabling effective business operations and enhancing customer satisfaction.

Specifically, an Electronic Transaction Specialist is tasked with continuously checking the quality of relevant programs and applications, enhancing processes relating to electronic data interchange, and ensuring that processes are customized to flow within a company&#39;s business system.

An Electronic Transaction Specialist is expected to be a great communicator, analytical thinker, and problem-solver. They must update their technical knowledge regularly and research current technological trends relating to their line of work.

1. Quality Assurance: Develop and execute comprehensive quality assurance strategies for processes, ensuring compliance with industry standards and customer requirements.
2. Testing and Validation: Conduct rigorous testing and validation of electronic transactions, including document mapping, translation, and data transformation. Identify and resolve any issues or discrepancies in data exchange.
3. Error Analysis and Troubleshooting: Investigate and resolve electronic transaction errors, exceptions, and failures promptly and effectively. Collaborate with cross-functional teams, such as IT, operations, and customer service, to identify root causes and implement preventive measures.
4. Process Improvement: Continuously evaluate and enhance electronic transaction systems&#39; efficiency, accuracy, and reliability. Propose and implement process enhancements to optimize performance and minimize errors.
5. Compliance and Standards: Stay current with industry regulations, communication standards (such as ANSI X12, EDIFACT, cXML), and best practices. Ensure adherence to applicable compliance requirements, such as HIPAA, EDIINT AS2, or GDPR.
6. Documentation: Create and maintain comprehensive documentation of relevant processes, including technical specifications, workflows, and standard operating procedures (SOPs). Keep records of test plans, test results, and issue resolutions.
7. Cross-functional collaboration: Collaborate with internal stakeholders and external partners to analyze business requirements, design solutions, and implement system enhancements. Provide guidance and support to business users and technical teams involved in the processes.
8. Training and Support: Conduct training sessions and provide ongoing support to end-users, helping them understand and effectively utilize the system. Address user queries, troubleshoot issues, and ensure smooth electronic transaction operations.
9. Performance Monitoring: Develop and implement monitoring tools and metrics to track the performance and reliability of electronic transaction processes. Proactively identify areas of improvement and recommend corrective actions as needed.
10. Continuous Learning: Stay updated on emerging technologies, trends, and advancements in EDI/cXML and related areas. Participate in professional development activities, attend conferences, and network with industry professionals to enhance your skills and knowledge.
					Skills
					Edi, Sql, python, java, flat file checker, cxml
					Top Skills Details
					Edi,Sql,python
					Additional Skills &amp; Qualifications
					-Bachelor’s degree in computer science, Information Technology, or a related field or relevant experience.
-Strong knowledge and understanding of electronic transaction concepts, standards, and protocols (ANSI X12, EDIFACT, AS2, cXML, etc.).
-Proficiency in scripting and programming languages (e.g., SQL, Python, Java) for data analysis and transformation is a bonus.
-Familiarity with data mapping tools and concepts.
-Solid understanding of quality assurance methodologies, testing techniques, and defect tracking systems.
-Excellent analytical and problem-solving skills with meticulous attention to detail.
-Strong communication and interpersonal skills to effectively collaborate with cross-functional teams.
-Ability to work independently and prioritize tasks in a fast-paced, deadline-driven environment.
-Two years of hands-on experience working with Electronic Transaction technologies.

Focused Duties:

-Electronic Transaction Error
 -Process Electronic Transaction Errors Daily
 -Communicate with teams to ensure mappings are being updated to increase quality over time.
 -Investigate Trends and seek out resolutions.
-Electronic Order Errors
 -Process Inbound Order Errors promptly, keeping cut-off times in mind. 
 -Communicate with teams to ensure updates are being made and processing quality is increasing.
New Trade Partners
 -Work with teams to ensure new Trade Partners are set up correctly.
 -Ensure new Trade Partners are functioning correctly once they have been implemented.
Flat File Processing
 -Work with teams to ensure Flat Files are processed on schedule and with valid data.
Health Dashboards
 -Design and build System Health Dashboards that provide updated information on how transactions are processed through the system at that time.
 -Work with other teams as needed to build this data.
 -Work through reported Exceptions to ensure System Health
-Build Update Processes as needed to support quality.
					Experience Level
					Intermediate Level

Edi Analyst

Editorial Project Coordinator Need! Duties and Responsibilities:• Coordinate across teams the localization of editorial content, working directly with localization teams• CMS preparation of all editorial content• Distribution of editorial communications, when needed• Content &amp; project coordination for editorial development• Receive and track requests, working with internal teams and external agencies to provide both editorial copy and assets to internal and external customers• Track changes and feedback, update on deadline risks• Distribute assets across internal teams• Folder structure maintenance and archival responsibilities• Support team to ensure client deliverables are on-time and within budget• Quality control as last line of defense before editorial content is published• Lead franchise traffic meetings updating progress on current requests• Maintain documentation, calendar and records of approvals and feedback on editorial copy and assets• Coordinate internal and external client meeting logistics, prepare meeting materials, take meeting minutes, and update weekly status reports• Effectively and efficiently disseminate material and information to team members• Coordinating conversations between editorial and localization teams to streamline cross-functional process *Copywriting/Journalism experience preferred!* APPLY NOW for immediate consideration.

Editorial Coordinator

DescriptionOur customer is one of the nations largest Commercial Security systems services companies. We are working with their Brookfield branch assisting with bringing on additional commercial installation technicians to assist with their work load. They are looking to grow their staff down the road so these positions should be considered Contract with the potential to hire. Day to Day Technicians would report to the Brookfield Office at least one day a week to pick up materials and paperwork for that week&#39;s projects. Reporting to the work site and meeting with the customers to confirm that they have the accurate details for that given security system Running all of the required cabling, Setting up the Devices for the systems and programming the devices and overall systems. The work is primarily focused on setting up the Access Systems and IP Camera&#39;s. The types of Access Control systems they use are Software House, Kantek and Brivo but candidates with experience on Honeywell Prowatch would work as well. Projects can be as small as a day to as large as multiple weeks or months. Overtime is a possibility along with some off hour work when necessary. The majority of the projects are handling during the typical day time hours. Technicians would need to use their personal vehicle but they would be able to expense their mileage when required to drive between sites. Their day typically begins either when they show up at the Brookfield Tyco office or at the first customer site of the day. They will be on the clock until they finish the last job of the day. Any travel time during the day will be paid. Tyco will do what they can to keep technicians on projects that are close to their homes but candidates need to be open to going where the work is in the Greater Milwaukee area. Full Drug and Backgrounds will be performed. They always try to communicate best they can about schedule and when parts are going arrive. They were just bought out by JCI so there is a lot of opportunity within the company. When hired on you get to use a Tyco truck but, even with not being hired on it is really nice to get mileage. Tyco is very big on safety and has meetings every month on it which is nice and the team is a good group of guys.Skillsalarm, service, IP, Access Control, commercial, security, intrusion detection, Kantek, BrivoTop Skills Detailsalarm, service, IP, Access Control, commercial, security, intrusion detection, Kantek, BrivoAdditional Skills &amp; QualificationsSOLELY PROJECT BASED WORK TO START - 3 months. Potential for more work after. Must be comfortable working in new construction, open to any shifts, not afraid to get hands dirty.Experience LevelEntry Level

Electrical Helper

DescriptionOne of our clients is looking for the position of QA Specialist based on following skills: • Must be able to work onsite Monday-Friday for 8 hours per days in downtown Columbus, OH.• Preferred candidate will have knowledge of Integrated Eligibility (Medicaid, SNAP/TANF or Child Care) Requirement Description:<ul><li>Preferred candidate will have knowledge of Integrated Eligibility (Medicaid, Snap/TANF or Child Care)</li><li>Knowledge and experience testing the eligibility Rules will be added benefit.</li><li>Preferred candidate will have knowledge &amp; experience with Reports and Integration testing.</li><li>Preferred candidate will have knowledge and experience using Test Management tools.</li><li>Preferred candidate will have knowledge &amp; ability to script using automation tools such as Selenium &amp; Cucumber</li><li>Preferred candidate will have knowledge to manual scripting and test execution.</li><li>Act as key point of contact for QA aspects of releases, providing test services and coordinating QA resources.</li><li>Ensure that all testing work is carried out in accordance with Test plan, including schedule and quality requirements.</li><li>Provide feedback to System Integrator on the implications of testing outcomes.</li><li>Knowledge of SDLC and defect lifecycle</li><li>Adhere to formal QA processes and daily goals as established by the QA lead.</li><li>Ensure that all testing work is carried out in accordance with the Test plan, including schedule and quality requirements.</li><li>Proactively follow up on questions and defects and follow to closure.</li><li>Respond to all requests from stakeholders in a timely and professional manner.</li></ul> Mandatory Requirements:<ul><li>Time Preferred candidate will have Experience with HHS Eligibility Systems and Policy: 7 + years</li><li>Experienced tester with knowledge in Medicaid and SNAP/TANF benefits and skills in writing and executing test scripts: 7+ years</li><li>Adhere to formal QA processes, ensuring that the Systems Implementation [SI] team is using industry-accepted best practices: 7+ years</li><li>BSc/BA in Computer Science, Engineering or a related field or equivalent work experience</li></ul>

Eligibility Tester

TekSystems is hiring for email customer service representatives for a rapidly growing fleet services company! Description<ul><li>This opening is on the Customer Support team, they support the account managers who manage the fleet</li><li>Assist with ordering vehicles, assist with anything customer service related, For example, “my vehicle has been impounded”. It’s this customer service reps job to help the drivers and educate them on the service that they need in the future</li><li>This position requires attention to detail and research, you have to research to find the solution. Must be able to think outside of the box and problem solve.</li><li>Lots of internal communication with various departments at Wheels</li><li>Utilize MS teams daily and communication often with internal and external customers</li><li>Answer a high volume of customer emails and case management within SalesForce</li><li>Must be comfortable making outbound follow up calls to customers</li><li>Multi-task and type customer information into the system while speaking with them</li><li>Use a CRM SalesForce to manage cases and follow up with customers</li><li>Utilizing Wheels systems to create vehicle selectors, process billing changes, generate reports, insurance card distribution and driver data changes.</li><li>Contacting drivers by phone or e-mail to gather missing information</li></ul>Qualifications<ul><li>2+ years of customer service experience (Office)</li><li>Strong written and email communication</li><li>Proficiency in the English language and ability to relay communications with properly formed (grammatically) sentences</li><li>Strong computer savvy skills (Will work in multiple databases and monitors)</li><li>Proficient with computers and MS office suite, including Outlook, Word and Excel (Basic data entry, copy and paste)</li><li>Basic Excel (Ability and willingness to learn it)</li><li>Achieved a HS Diploma</li></ul>

Email Customer Service Representative

HIRING ASAP!! Job DescriptionThis is not a high call volume position, this is a HEAVY email and HEAVY case resolution role and customer service position! •This opening is on the Customer Support team, they support the account managers who manage the fleet •Assist with ordering vehicles, assist with anything customer service related, For example, “my vehicle has been impounded”. It’s this customer service reps job to help the drivers and educate them on the service that they need in the future•This position requires attention to detail and research, you have to research to find the solution. Must be able to think outside of the box and problem solve.•Utilize MS teams daily and communication often with internal and external customers •Answer a high volume of customer emails and case management within Salesforce•Must be comfortable making outbound follow up calls to customers •Multi-task and type customer information into the system while speaking with them •Use a CRM SalesForce to manage cases and follow up with customers •Utilizing systems to create vehicle selectors, process billing changes, generate reports, insurance card distribution and driver data changes. •Contacting drivers by phone or e-mail to gather missing information Skillscustomer service, data entry, customer resolution, email, customer service skills, Microsoft office, Microsoft outlook, excel data entry, excel database, crm system, salesforce.com Additional Skills &amp; QualificationsMUST HAVE:-2+ years of customer service experience (Office)-Strong written and email communication -Proficiency in the English language and ability to relay communications with properly formed (grammatically) sentences-Strong computer savvy skills (Will work in multiple databases and monitors) -Proficient with computers and MS office suite, including Outlook, Word and Excel (Basic data entry, copy and paste)-Basic Excel (Ability and willingness to learn it)-Achieved a HS Diploma

Email/Case Resolution Specialist

Teksystems is currently seeking customer service representatives interested in the healthcare space for an on site opportunity in the Emergency Room in Kankakee, IL. Role Responsibilities:•Perform registration and basic insurance verification, ensuring collection of 7 critical data elements necessary for proper patient identification and billing.•Identify and update patient demographic information on ADT system as defined by departmental policy and procedures.•Interpret physician orders for appropriate testing or admission criteria.•Coordinate patient admission needs and beds assignment to facilitate timely patient placement.•Identify non-participating Insurances or Out of Networks plans; takes necessary steps to inform patients and physicians regarding options, including but not limited to canceling appointment.•Obtain Insurance Card copies or validate insurance information via electronic medical record, transfer information, or insurance eligibility tool.•Provide courteous and accurate patient and hospital information with way finding instructions for patients, families, visitors, and ancillary areas.•Prepare documents for imaging/scanning into electronic patient record.•Explains processes and forms to patients prior to securing signatures and ensures that all documents are properly signed and witnessed as required.•Assemble and disassemble patient charts or departmental documents according to department policy.•Copying and or faxing documents to ancillary areas or physician offices.•Maintain inventory control of forms and paper supplies needed in area.•Assist with all possible account resolutions pertaining to patient balances Skills &amp; Qualifications:Registration Experience (ER/ED)Patient Check InPatient Check OutInsurance Verification ExperienceMedical TerminologyEPIC Experience Preferred Experience LevelIntermediate Level

Emergency Department Registration

CANNOT WORK C2C - ALL CANDIDATES MUST BE LOCAL TO RALEIGH/DURHAMDescriptionThis team focuses on documenting how associates at our client work. The Employment Document Specialist will play a critical role in supporting the business by helping to ensure that documents are relevant, current, and accessible to our associates. This right person should have an eye for detail and be comfortable with general employment / HR concepts in order to support the creation, publication, and maintenance of our employment documents. Primary Job Responsibilities:- Responsible for the creation, maintenance, and governance of the global, regional, and country-specific employment documents roadmap F- Maintain the Employment Documents Library by making edits and updates as needed- Lead the revisions of global, regional, and country-specific employment documents, as needed- Collaborate with stakeholders and provide subject-matter guidance to People team, associates, and management on employment document matters- Participate in large-scale employment document projects and initiatives related to mergers and acquisitions integration and global expansion activities- Consult with regional and country-specific People team representatives on impact of changes to employment documents.- Assist in ensuring regional employment documents remain consistent with local law.- Consult with regional and country-specific Legal and People team representatives to make recommendations on compliance with changes to local labor &amp; employment law- Conduct research to understand HR compliance requirements and employment best practices to develop and implement employment practices to support businessSkillsattention to detail, Agility, Organization, google suite, workday, slackTop Skills Detailsattention to detail,Agility,Organization,google suiteAdditional Skills &amp; QualificationsRequired skills:Attention to detailAbility to work independently and in an agile fashion in a fast-paced, ever-changing environmentStrong verbal and written communication skillsComfortable establishing relationships at all levels of the organization with excellent customer-facing and internal communication skillsAbility to critically analyze and prioritize requestsComfort with legal language and HR conceptsExperience LevelIntermediate Level

Employee Documents Specialist/HR Assistant

Job Responsibilities:<ul><li>Utilize Excel for various administrative tasks.</li><li>Assist recruiter with interview scheduling.</li><li>Create welcome packages for new hires.</li><li>Prep for job fairs.</li><li>Handle special projects such as working with agencies, tracking hours, conversion dates, etc.</li><li>Use templates for HR documents, terminations, employee documents.</li><li>Create welcome bags for new hires.</li><li>Assist with printing documentation for terminations, new hires, company changes, etc.</li><li>Communicate with internal employees or gather information for new hire documents.</li></ul>Qualifications:<ul><li>Previous experience in an administrative role.</li><li>Proficiency in Excel.</li><li>Strong organizational skills and attention to detail.</li></ul>

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