Are you or someone you know actively looking to step foot into a well know Automotive company? We are seeking customer service representatives to provide an outstanding customer experience! Description•	Manage a large amount of Inbound calls, in a timely matter, while delivering great customer service.•	Assist scheduling customers with appointments for Airbag recalls and provide dealership information.• Handle 30-40 Inbound calls per shift and support with questions on recalls, warranties, troubleshooting malfunctioning radio codes• Capture concerns of the customer and properly document calls to create a case.•	Provide accurate information to customers, close cases and/or dispatch to the proper department for additional assistance.•	Work fluidly with team for clear feedback and growth opportunities.•	Handled high-volume inbound settlement calls, ensuring customer satisfaction and timely resolution of issues.•	Provided detailed claim information and support to customers, maintaining a high level of accuracy and professionalism.•	Demonstrated technical proficiency in using call center software and tools to manage customer interactions and data.•	Consistently met or exceeded performance targets, including call handling time, customer satisfaction scores, and claim resolution rates•	Will use multiple screens, soft wares, and processes to assist customer. -Must be available Monday-Friday from 6am-5:00pm as their are various scheduled within this timeframe Top Skills Detailscustomer service, computer navigation, multitasking, de-escalation, critical thinking Additional Skills &amp; QualificationsEducation: College Degree preferred but equivalent work experience is sufficient Good decision making skills - must be able to work independently with little supervision. Automotive or dealer experience is HUGE PLUS. Preferred but not required. Must be able to work with a team and on their own.Experience LevelExpert Level Please contact me for more details!

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Call Center Representative

REMOTE- Client Relations AssociateMUST BE LOCAL TO Midtown Manhattan l Open-ended Contract **THIS IS A CALL CENTER JOB** SERIOUS INQUIRIES ONLYStarting pay $18/hr - opportunity for pay increases based on performance This role offers business professionals the ability to work with a reputable proxy-solicitation and investor response firm. Further explore this exciting opportunity below… Benefits of the Role:<ul><li>Market Exposure – Chance to speak to high-end clients and shareholders regarding upcoming campaigns that include mutual funds, equity firms, investment firms and more</li><li>Opportunity – Foot in the door with reputable firm in the investor relations space; strengthen business and finance acumen</li><li>Incentives – pay increases awarded to those exceeding expectations</li><li>Overtime available – They are busy this time around, and looking for those willing to do Overtime. That means time and a half!</li><li>Work Space – Recently renovated office in the heart of Manhattan! Walks away from restaurants, stores and more</li></ul> Core Experience:<ul><li>Strong Communication Skills - the candidate will be making outbound calls to shareholders using a shareholder call list</li><li>Flexible work schedule - Saturday Flexibility. See below for more details</li><li>Ability to multi-task / Self-manage</li><li>Bachelor&#39;s or Associates Degree - Concentrations in Business, Finance, Economics, Accounting</li></ul>A Day in the Role:<ul><li>Provide customer service to registered shareholders through inbound and outbound call lists.</li><li>Educate shareholders on various corporate actions, board and shareholder proposals voting options.</li><li>Track and monitor outstanding issues and provide clients with timely updates.</li><li>Log information into Access Database</li><li>Assist in the development of campaign themes to ensure the proper narrative is being communicated.</li><li>Fast paced call center environment where you are expected to make 20-25 calls/hr</li></ul>Work Environment:<ul><li>Candidates can expect a 40+ hr work week during busy season</li><li>Mon-Fri 12:00PM-8:00PM(EST) OR 2:00PM-10:00PM(EST)</li><li>Saturday overtime shifts are highly encouraged during busy season 9AM-4:00PM<ul><li>Mon-Friday 40/hours PLUS OVT – 10:00AM-6PM</li></ul></li><li>Team oriented and work closely with other client services reps</li><li>MUST HAVE LAPTOP/PC THAT SUPPORTS WINDOWS 11 PRO EDITION OR MACOS 13 OR HIGHER</li></ul>

IMMEDIATE CALL CENTER REPRESENTATIVE NEEDED, START NEXT WEEKOPPORTUNITY TO BE 100% REMOTE AFTER TRAINING PERIOD, MUST WORK ON SITE IN ALBANY, NY FIRST OPPORTUNITY TO WORK WITH ONE OF THE LARGEST FINANCIAL ORGANIZATIONS IN THE AREA FULL TIME OPPORTUNITY WITH ROOM FOR ADVANCMENT MONDAY - FRIDAY 830AM-530PMALBANY, NY (ONSITE ONLY)$20/HR Qualifications:<ul><li>2 years of call center customer service experience</li><li>Microsoft office proficient</li><li>Type 35 WPM</li><li>Excellent communication skills</li></ul>Responsibilities: <ul><li>Responsible for the collection of accounts assigned by department management, including member negative share balances, MasterCard accounts, consumer, and small balance commercial loan accounts.</li><li>Responsible for the accurate maintenance of records that may be used in the collection of accounts.</li><li>Acquire and preserve knowledge of state and federal laws as they pertain to bankruptcy.</li><li>Acquire and preserve knowledge of state and federal laws as they pertain to foreclosure.</li><li>Make recommendations regarding repossessions, charge-offs, or further internal collection efforts to management.</li></ul>

Call Center Representative $20/HR - IMMEDIATE HIRE

IMMEDIATE CALL CENTER/ORDER ENTRY JOB OPPORTUNITYOPPORTUNITY TO WORK WITH ONE OF LARGEST MEDICAL DEVICE DISTRIBUTION COMPANIES IN THE AREAFULL TIME OPPORTUNITY WITH ROOM FOR ADVANCEMENT MONDAY - FRIDAY 8AM-6PMCHELMSFORD, MATHIS POSITION HAS THE POTENTIAL TO BECOME A HYBRID SCHEDULE AFTER PROBATIONARY PERIOD IS COMPLETED$24/HR Qualifications: <ul><li>2 years of call center customer service experience</li><li>Experience managing customer order preferred/healthcare experience preferred</li><li>Experience updating CRM systems</li><li>Excellent communication skills </li></ul>Responsibilities: <ul><li>Manage approximately 75 inbound calls and process around 100 orders per day.</li><li>Receive and process orders through various channels, including phone, fax, and email.</li><li>Address customer inquiries related to their orders, such as issues with incorrect shipments or order status updates.</li><li>Handle order-to-cash processes, including Proof of Delivery (POD) and Bill of Delivery (BOD).</li><li>Utilize ERP software for order entry, tracking, and resolution.</li><li>Generate new orders and respond to general product questions.</li><li>Provide solutions to general customer questions or concerns.</li></ul>

Call Center Representative $24/HR - IMMEDIATE HIRE

Call Center Representative(Onsite Chelmsford, MA) Why Work Here?<ul><li>Innovative Environment: develops products that directly save lives and improve patient outcomes. </li><li>Growth Opportunities: The company is known for its cutting-edge medical technologies and solutions, offering employees the chance to work on innovative projects in a fast-evolving field.</li><li>Collaborative Culture: The company promotes teamwork and collaboration, creating a supportive and inclusive work environment.</li><li>Global Presence: chance to work in an international setting and make a broad, global impact.</li><li>Recognition and Stability: With its strong reputation and history in the medical technology field, a stable, reputable employer.</li></ul>Qualifications:<ul><li>Call Center experience  - inbound call center with data entry</li><li>Strong Computer Skills; Microsoft Excel, Microsoft Outlook, Microsoft Word</li><li>Experience utilizing ERP Softwares (Five5 or SAP preferred) </li><li>High volume call center experience</li><li>Medical Device industry experience preferred </li><li>Detail-oriented  </li></ul>Job Overview: <ul><li>Respond to general product inquiries, guiding customers with accurate and helpful information.</li><li>Address broader concerns or questions about company services, fostering customer satisfaction.</li><li>Handle approximately 75 calls per day, assisting customers with their inquiries.</li><li>100 orders daily, which may come through various channels such as phone, fax, and email.</li><li>Maintain professionalism and efficiency while addressing a wide range of customer needs.<ul><li>Majority of the calls coming in are customers calling in with regards to their orders; for example, there might be an issue with their order (incorrect color was shipped) or they might be checking on the status of their order or shipment)</li></ul></li><li>Input orders into ERP (Enterprise Resource Planning) software, ensuring accuracy and prompt processing.</li><li>Provide customers with updates on the status of their orders or shipments.</li><li>Assist customers in placing new orders as needed.</li></ul>Work Environment:<ul><li>They will be bonsite. Boston office.</li><li>Monday – Friday</li><li>Hours: 8am-6pmest. 8.5 hours</li><li>Lunch will be staggered</li></ul>

Call Center Representative (Onsite)

REMOTE- Client Relations AssociateMUST BE LOCAL TO Midtown Manhattan l Open-ended Contract **THIS IS A CALL CENTER JOB** SERIOUS INQUIRIES ONLYStarting pay $18/hr - opportunity for pay increases based on performance This role offers business professionals the ability to work with a reputable proxy-solicitation and investor response firm. Further explore this exciting opportunity below… Benefits of the Role:<ul><li>Market Exposure – Chance to speak to high-end clients and shareholders regarding upcoming campaigns that include mutual funds, equity firms, investment firms and more</li><li>Opportunity – Foot in the door with reputable firm in the investor relations space; strengthen business and finance acumen</li><li>Incentives – pay increases awarded to those exceeding expectations</li><li>Overtime available – They are busy this time around, and looking for those willing to do Overtime. That means time and a half!</li><li>Work Space – Recently renovated office in the heart of Manhattan! Walks away from restaurants, stores and more</li></ul> Core Experience:<ul><li>Strong Communication Skills - the candidate will be making outbound calls to shareholders using a shareholder call list</li><li>Flexible work schedule - Saturday Flexibility. See below for more details</li><li>Ability to multi-task / Self-manage</li><li>Bachelor&#39;s or Associates Degree - Concentrations in Business, Finance, Economics, Accounting</li></ul>A Day in the Role:<ul><li>Provide customer service to registered shareholders through inbound and outbound call lists.</li><li>Educate shareholders on various corporate actions, board and shareholder proposals voting options.</li><li>Track and monitor outstanding issues and provide clients with timely updates.</li><li>Log information into Access Database</li><li>Assist in the development of campaign themes to ensure the proper narrative is being communicated.</li><li>Fast paced call center environment where you are expected to make 20-25 calls/hr</li></ul>Work Environment:<ul><li>Candidates can expect a 40+ hr work week during busy season</li><li>Saturday overtime shifts are highly encouraged during busy season 9AM-4:00PM <ul><li>Mon-Friday 40/hours PLUS OVT – 10:00AM-6PM</li></ul></li><li>Team oriented and work closely with other client services reps</li><li>MUST HAVE LAPTOP/PC THAT SUPPORTS WINDOWS 11 PRO EDITION OR MACOS 13 OR HIGHER</li></ul>

Call Center Representative (REMOTE MUST BE IN NY)

This position is starting ASAP and is with a client that is located in South Phoenix/Tempe area. The job is fully onsite. Job Description:- Provide superior customer service by answering incoming calls in a timely manner.- Follow established policies and procedures to respond and route calls appropriately.- Gather information to determine customers’ needs; apply problem solving skills and resolve the inquiry/request effectively.- Log customer information into a database ensuring data entry is accurate and complete.- Access database per customer request for information; use critical thinking skills to perform research to find a solution for the customer’s need and/or concern.- Verify and record demographic data with caller and escalate customer issues as appropriate.- Provide clear and concise written responses to customer and vendor inquiries or escalate to the responsible resource for resolution.- Handle inquiries and requests in a courteous and professional manner, including calls received in crisis situations. Pay: Will be making $22/hr Shift/Schedule:<ul><li>There are two shifts and all candidates considered must be open to both shifts.</li><li>Opening shift – 5:00 AM to 1:30 PM PST OR Closing shift – 10:30 AM to 7:00 PM PST</li></ul> Qualifications:MUST HAVES:<ul><li>High School Diploma or equivalent</li><li>Call Center experience works best </li><li>Oral and written communication skills sufficient to facilitate clear and accurate information exchanges with customers.</li><li>Proficient computer skills (MS Office, keyboarding speed and accuracy, internet-based research</li><li>Proficient in both the English language (written and verbal)</li></ul>

Call Center Representative - STARTING ASAP

A headquarter office in Olathe is hiring dispatchers who submit ticket orders and dispatch techs to their national accounts.Description:<ul><li>Candidates will be responsible for handling work ticket orders for their national accounts such as: Lowes, Amazon, Target, Walmart, etc., received electronically or by phone, a lot of the calls can be outbound in nature</li><li>Qualifying/verifying customer requests</li><li>Checking technicians in and out, and booking/dispatching purchase orders to subcontractors or divisions in a timely manner</li><li>Effectively managing Customer Requests for service by ensuring prompt, knowledgeable service to the customers’ satisfaction</li><li>Other duties as assigned</li></ul>Start:<ul><li>March 31st and April 14th</li></ul>Pay:<ul><li>$19hr</li></ul>Shift: your preference<ul><li>Sun - Thru: 1pm to 10pm</li><li>Tues - Sat: 1pm to 10pm</li><li>Fri - Mon: 11am to 10pm</li></ul>Located:<ul><li>Olathe, KS</li></ul>Skills:<ul><li>office experience</li><li>data entry</li><li>call center</li></ul>Additional Skills &amp; Qualifications:<ul><li>Professional experience in call center or office environment</li><li>Previous experience is call center is a plus. Solid tenure. At least one year at each position</li><li>Proficient in Microsoft programs</li><li>Attention to detail</li></ul>Experience Level:<ul><li>Entry Level</li></ul>#centralpriority25

Call Center Representative Tues-Sat 1pm-10pm

TekSystems is currently hiring for several Cash Posters in the greater Baltimore area! Applicants must have at least 2+ years of medical payment posting/cash posting experience. Applicants must have 3rd party cash posting experience and know how to read an EOB.

Cash Poster

TekSystems is currently hiring for several Medical Cash Posters/Payment Posters in the Catonsville area! MUST HAVE: 1-3 years of medical payment posting/cash posting experience or experience with Claims/EOB&#39;s. DescriptionMaking adjustments and processing refunds to posting 3rd party payments and submitting payment denials. Familiarity with lockbox files and strong data entry skills are important to the everyday role of a cash poster. Likewise, cash posters are expected to have effective communication skills and pay close attention to detail — as they are responsible for evaluating and verifying the information on Explanation of Benefits (EOB) statements. Although cash posters often evaluate EOB statements on their own, they must occasionally contact third parties to verify specific information on a patient’s statement. Additional Skills &amp; QualificationsMust have at least 2+ years of 3rd party Cash Posting experience or Claims experience.Knowledge of Vision or other medical practice management systems.Proficient knowledge of Microsoft Office including Excel, Word and Outlook.High School Diploma or equivalent is required.

Location: Catonsville, Maryland Shift: Mon - Fri 8-5 pm Environment: Corporate setting - Business Casual DescriptionMaking adjustments and processing refunds to posting 3rd party payments and submitting payment denials. Familiarity with lockbox files and strong data entry skills are important to the everyday role of a cash poster. Likewise, cash posters are expected to have effective communication skills and pay close attention to detail, as they are responsible for evaluating and verifying the information on Explanation of Benefits (EOB) statements. Although cash posters often evaluate EOB statements on their own, they must occasionally contact third parties to verify specific information on a patient’s statement. Additional Skills &amp; Qualifications<ul><li>Must have at least 2+ years of 3rd party Cash Posting experience or Claims experience.</li><li>Knowledge of Vision or other medical practice management systems.</li><li>Proficient knowledge of Microsoft Office including Excel, Word, and Outlook.</li><li>A High School Diploma or equivalent is required.</li></ul>

Job Title: Centralized Support Specialist IDuration: 4-Month Contract-to-HireWorksite Location: Tempe, Arizona, 85281Start Date: March-10-2025Pay + Shift Differential:<ul><li>$19.25/hr while on contract.</li><li>1.25x Shift Differential for hours worked Mon – Fri 6pm – 7am and all day Saturday and Sunday.</li><li>$19.25 x 1.25 = $24.06/hr.</li><li>Bumped to $20/hr upon converting FTE after contract.</li></ul>Top Skills:<ul><li>Minimum 1 year of high-volume contact center experience and 1 additional year of direct customer service experience (banking, hospitality, food service, etc.) OR 2 years of high-touch, patient-facing healthcare service roles (e.g., Patient Access Reps, Claims Processors, Pharmacy Benefits Techs, etc.).</li><li>This experience must be within the last 4 years.</li><li>Average of 1 year of tenure.</li><li>Strong written and verbal communication skills, including impeccable phone manner.</li><li>Strong multitasking skills with proficiency in computers and phones while navigating multiple software systems simultaneously.</li></ul>Description:<ul><li>Inbound healthcare contact center representative role.</li><li>Managing phone and message inquiries from patients and those involved in their care, including insurance, billing inquiries, and appointment management.</li><li>Comfortable navigating or learning all things healthcare, including medical records, authorizations, referrals, and coordinating care among members’ care partners like pharmacies, testing laboratories, specialists, and insurance.</li><li>Collaborate with providers and other operations team members to complete urgent tasks.</li><li>Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication) in all patient interactions to ensure a positive virtual experience.</li><li>Master our technology suite including Slack, Google Suite, Zoom, and our Electronic Medical Record System, to interact with team members and patients and complete daily work.</li><li>Contribute to team development through rounding, attending team huddles, participating in team problem solving, and supporting in-office providers with ad hoc tasks.</li></ul>Skills:<ul><li>Scheduling appointments, call center, medical record, patient registration, patient access, customer service, medical terminology, medical billing, medical claim, insurance verification, EOB, ERB, medical records, prior authorization.</li></ul>Additional Information:<ul><li>This is a primary care platform challenging the industry status quo by making quality care more affordable, accessible, and enjoyable.</li><li>Members enjoy seamless access to comprehensive care at more than 90 locations across thirteen cities, as well as 24/7 access to virtual care powered by intelligent uses of technology.</li><li>In addition to a direct-to-consumer membership model, the company works with more than 7,000 companies to provide health benefits to their employees.</li><li>Must be willing to submit to pre-employment and random background screenings.</li></ul>Benefits After 4-Month Contract: *Conversion to permanent status is contingent on good performance and strong attendance during the contract period*<ul><li>Pay bump to $20.00/hr when permanent.</li><li>Paid sabbatical after 5 and 10 years.</li><li>Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues.</li><li>Competitive Medical, Dental, and Vision plans.</li><li>Free memberships for yourself, your friends, and family.</li><li>Pre-Tax commuter benefits.</li><li>PTO cash outs - Option to cash out up to 40 accrued hours per year.</li><li>100% life insurance and disability insurance coverage.</li><li>401K Match.</li></ul>Workplace Type: 100% On-siteWork Environment:<ul><li>Brand new location in Tempe.</li><li>High volume inbound calls and some tasking between calls.</li><li>Metrics include QA scores, available vs unavailable time, after call work, and tasks completed weekly.</li><li>Focus on customer service and HIPAA compliance, not handle times.</li><li>Training has a 0 tolerance policy for the first 5 weeks. 100% attendance required.</li><li>Role is 100% in office.</li><li>Training is classroom style and fast-paced. Proactive participation is necessary.</li></ul>Hours:<ul><li>Open 24x7, with main availability needed for shifts between 6am-6pm.</li><li>Schedules available are Mon - Fri, Tues - Sat, and Sun - Thurs, selected through shift bid.</li><li>Training schedule: Monday – Friday 8:00am – 5:00pm for 5 full weeks with 100% attendance.</li></ul>

Centralized Support Specialist I

Join an organization that has made tremendous investments in Change Management across its enterprise where you will be supported by robust methods, practice &amp;, tools. Role expectation will include developing and executing the change strategy to support the processes, tools and techniques in managing the people side of the change in order to achieve the required business objectives and outcomes of the Project or Program and accountable for the interlock of people change for the project and across the projects within a program, while maintaining the delivery standard expectations of the Change Center of Excellence. Projects assigned will be Regulatory – Must be able to deliver on complex projects at an organization wide level ( Large scale transformative change ) not just at a consultative level • 5+ years of progressively responsible experience leading Change Management initiatives for strategic and regulatory programs within U.S. Banking• Strong experience leading Change Management initiatives in U.S. Banking, specifically in Consumer, Commercial Wealth, Shared Services, and areas of regulatory focus across our businesses.• Credible and demonstrated expertise in applying and implementing Change Management disciplines (e.g., change strategy, sponsor and change advocate development, strategic communications, learning and development, resistance management, adoption metrics, change sustainability) within a regulatory initiative.• 3+ years of experience planning and managing projects (work planning, resource estimation, results reporting).• Ability to take a consultative approach to frame and resolve issues, analyze requirements and root causes, drill into details, and drive to closure and decisions.exceptional written and oral communication skills, able to synthesize information and tailor communication style and content for a variety of audiences. Comfortable and confident presenting to executives.• Strong experience in Change Risk Management. Ability to identify, frame, and manage change/ adoption risks supporting a project team with ownership, contingency and mitigation planning.• Able to work remotely• Ability to work with and influence executive leaders• Ability to work with ambiguity, take initiative, and drive results• Proficient in MS office NICE TO HAVE:• Recent experience in the financial services industry• Prior experience in strategy and Change Management consulting at a professional service firm.• Prior experience with integrating Change Management with agile development methods and end-to-end customer journeys.• Change Management certifications (e.g., Prosci) and/or graduate level education in OCM-related discipline SkillsChange Management, Project management

Change Manager

Claims AnalystContract to Hire, Full-timeMonday to Friday, 7:30am to 4:30pmOnsite | Honolulu, HawaiiDescriptionTop Skills&#39; Details1. Ability to pick up new subject matter fast2. Excellent troubleshooting ability and problem-solving3. Excellent communication skills (written and verbal) Bachelor&#39;s Degrees and/or equivalent work experience who will be able to grasp the complex topic of claims processing in a fast-paced work environment with a focus on resolving the backlog of claims. This person will be investigating and processing paperwork in the backend. The ideal candidates would be able to pick new things up fast and problem-solve through various problems while resolving these claims. Excellent communication skills are necessary as these analysts would have to be able to interact with different departments. Skillscustomer service, typing, administrative support, data entry, claims processing, call center, claims administration

Claims Analyst

Position Type: TemporaryJob Summary: We are seeking a Clerk to assist with a current backlog of mailing out hardcopy claims to payors. The ideal candidate will be responsible for reviewing Epic notes, pulling necessary medical records, and ensuring accurate documentation of claim details.Key Responsibilities:<ul><li>Review Epic notes to determine the required attachments for each claim.</li><li>Pull and organize medical records needed for claims.</li><li>Input clear notes detailing the payor information, claim dates of service (DOS), and charges.</li><li>Mail claims to payors, including sending some claims by certified mail.</li></ul>Qualifications:<ul><li>Familiarity with Epic notes and medical records.</li><li>Strong attention to detail and organizational skills.</li><li>Ability to input clear and accurate notes.</li><li>Experience with mailing processes, including certified mail.</li></ul>Additional Information: This is a temporary position aimed at addressing a backlog of claims. The role requires a diligent and detail-oriented individual who can manage the mailing process efficiently.

Claims Clerk

Description Job Schedule-New Haven, CT 5 days on-site, Job hours-8:30am-5:00pm EST Need: 3 years of Workers Compensation Claim Examiner Duties and Responsibilities: - Handles all aspects of workers compensation lost time claims from set-up to case closure ensuring strong customer relations are maintained throughout the process. - Reviews claim and policy information to provide background for investigation. - Conducts 3-part ongoing investigations obtaining facts and taking statements as necessary with insured claimant and medical providers. - Evaluates the facts gathered through the investigation to determine compensability of the claim. - Informs insureds claimants and attorneys of claim denials when applicable. - Prepares reports on investigation settlements denials of claims and evaluations of involved parties etc. - Timely administration of statutory medical and indemnity benefits throughout the life of the claim. - Sets reserves within authority limits for medical indemnity and expenses and recommends reserve changes to Team Leader throughout the life of the claim. - Reviews the claim status at regular intervals and makes recommendations to Team Leader to discuss problems and remedial actions to resolve them. - Prepares and submits to Team Leader unusual or possible undesirable exposures when encountered. - Works with attorneys to manage hearings and litigation - Controls and directs vendors nurse case managers telephonic cases managers and rehabilitation managers on medical management and return to work initiatives. - Complies with customer service requests including Special Claims Handling procedures file status notes and claim reviews. - Files workers compensation forms and electronic data with states to ensure compliance with statutory regulations. - Refers appropriate claims to subrogation and secures necessary information to ensure that recovery opportunities are maximized. - Works with in-house Technical Assistants Special Investigators Nurse Consultants Telephonic Case Managers as well as Team Supervisors to exceed customer&#39;s expectations for exceptional claims handling service. Technical Skills Competencies: - Lost Time Claim Examiner position with prior experience in workers compensation as a medical only examiner or commensurate examiner experience in paralegal short-term / long-term disability auto personal injury protection / medical injury general liability or as a claim technical assistant for lost time claims. - Requires knowledge of workers compensation statutes regulations and compliance. - Ability to incorporate data analytics and modeling into daily activities to expedite fair and equitable resolution of claims and claim issues. - Exceptional customer service and focus. - Ability to openly collaborate with leadership and peers to accomplish goals. - Demonstrates a commitment to a career in claims. - Exceptional time management and multi-tasking capabilities with consistent follow through to meet deadlines. - Use analytical skills to find mutually beneficial solutions to claim and customer issues. - Ability to prepare and make exceptional presentations to internal and external customers. - Conscientious about the quality and professionalism of work product and relationships with co-workers and clients. - Willing to take ownership and tackle obstacles to meet client&#39;s quality standards for service investigation reserving inventory management teamwork and diversity appreciation. - Superior verbal and written communication skills. Experience Education Requirements: - Experience working in a customer focused fast-paced fluid environment - Experience utilizing strong communication and telephonic skills - Prior experience requiring a high level of organization follow-up and accountability - Prior workers compensation claim handling experience is a plus but not required - Familiarity with claim handling healthcare short-term / long-term disability auto personal injury protection / medical injury or general liability is a plus but not required - Prior insurance legal or corporate business experience is a plus but not required - AIC RMA or CPCU completed coursework or designations is a plus but not required - Proficiency with Microsoft Office Products - Knowledge of medical terminology is a plus but not required - Knowledge of bill processing is a plus but not required - Claim Adjuster licenses in Connecticut New Hampshire Rhode Island and Vermont are necessary however they are not required at the time of posting for the position. - If you do not already have one you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure

Claims Examiner

Workers Compensation Lost Time Claim ExaminerLocation: New Haven, CT (On-site, 5 days/week)Shift: 8:30 AM – 5:00 PM EST <h3>Key Responsibilities</h3><ul><li>Manage all aspects of workers&#39; compensation lost time claims from initiation to closure.</li><li>Conduct investigations, gather statements, and evaluate claim compensability.</li><li>Ensure timely administration of medical and indemnity benefits.</li><li>Set reserves and adjust as necessary based on case progression.</li><li>Collaborate with attorneys to manage litigation and hearings.</li><li>Oversee medical management and return-to-work initiatives.</li><li>Ensure compliance with statutory regulations and file necessary workers&#39; compensation forms.</li><li>Communicate claim denials and prepare reports on settlements and evaluations.</li><li>Coordinate with internal teams, including case managers and investigators, to exceed customer service expectations.</li></ul><h3>Required Skills &amp; Qualifications</h3><ul><li>Minimum 3 years of experience as a Lost Time Claim Examiner or related experience (paralegal, disability claims, auto injury, general liability, or technical claim assistance).</li><li>Strong customer service, communication, and organizational skills.</li><li>Proficiency with Microsoft Office products.</li><li>Knowledge of workers&#39; compensation regulations is a plus.</li><li>Claim Adjuster licenses in CT, NH, RI, and VT required (can be obtained after hire).</li><li>Familiarity with medical terminology and billing processes is a plus.</li></ul>

Workers Compensation Lost Time Claim ExaminerLocation: New Haven, CT (On-site, 5 days/week)Pay Rate: $36 - $37 hour Shift: 8:30 AM – 5:00 PM ESTContract Length: 13 week Contract - possibility of extension <h3>Key Responsibilities</h3><ul><li>Manage all aspects of workers&#39; compensation lost time claims from initiation to closure.</li><li>Conduct investigations, gather statements, and evaluate claim compensability.</li><li>Ensure timely administration of medical and indemnity benefits.</li><li>Set reserves and adjust as necessary based on case progression.</li><li>Collaborate with attorneys to manage litigation and hearings.</li><li>Oversee medical management and return-to-work initiatives.</li><li>Ensure compliance with statutory regulations and file necessary workers&#39; compensation forms.</li><li>Communicate claim denials and prepare reports on settlements and evaluations.</li><li>Coordinate with internal teams, including case managers and investigators, to exceed customer service expectations.</li></ul><h3>Position Highlights</h3><ul><li>Opportunity to gain experience in workers&#39; compensation claim handling.</li><li>Work in a fast-paced, customer-focused environment.</li><li>Exposure to legal, medical, and claims analysis processes.</li></ul><h3>Required Skills &amp; Qualifications</h3><ul><li>Minimum 3 years of experience as a Lost Time Claim Examiner or related experience (paralegal, disability claims, auto injury, general liability, or technical claim assistance).</li><li>Strong customer service, communication, and organizational skills.</li><li>Proficiency with Microsoft Office products.</li><li>Knowledge of workers&#39; compensation regulations is a plus.</li><li>Claim Adjuster licenses in CT, NH, RI, and VT required (can be obtained after hire).</li><li>Familiarity with medical terminology and billing processes is a plus.</li></ul><h3>Next Steps</h3>If you meet the qualifications, you will hear from a TEKsystems recruiter within 3 business days.

Claims Examiner-Lost Time 36-37 Hr

Why Apply?<ul><li>Work at a highly respected and established institution</li><li>Weekly pay for all contractors</li><li>Easy application &amp; interview process</li></ul> DescriptionReviews and adjudicates complex or specialty claims. Determines whether to return, deny or pay claims following organizational policies and procedures. Assists in training or mentoring new staff members. •70% Examines and processes complex or specialty claims according to business/contract regulations, internal standards and examining guidelines. Enters claims into the claim system after verification of correct coding of procedures and diagnosis codes. Verifies that claims have been keyed correctly. •15% Ensures that claims are processing according to established quality and production standards. Corrects processing errors by reprocessing, adjusting, and/or recouping claims. •15% Researches and resolves claims edits and deferrals. Performs research on claim problems by utilizing policies, procedures, reference materials, forms and coordinates with various internal support areas. Responds to routine correspondence and completes spreadsheet if applicable. Work Environment<ul><li>Training will be 6 weeks onsite</li><li>Hours are 8am - 5pm</li><li>3 - 6 month assignment with opportunity for more upon completion!</li><li>Can start as early as 3/31</li></ul> Additional Skills &amp; Qualifications Requirements:• Required Education: High School Diploma or equivalent• Required Work Experience: 1 year of experience processing, researching and adjudicating claims and/or related insurance experience

Claims Processor

Job Information:Start Date: 4/25Group Interview Date: 4/10 at 1pmHours: 8am to 4:30pm during training, the first 3 to 4 weeks. Must not miss any time during this time. Schedule to stay the same after. Some flexibility within an hour each way. Fully on-site position for the first 3 to 6 months. After that you will be transitioned to a hybrid schedule ONLY IF you are meeting production, quality, and attendance metrics. Loss Drafts Associates will assisting customers with claims on their homeowner’s insurance. The specialist manages the loss claim from the point of reporting through completion of the repairs. Must have strong verbal and written communication skills to respond to questions and requests from clients, staff, borrowers, contractors, adjusters, and agents quickly and accurately. All activity pertaining to the claim must be documented and draws are issued for the repairs as needed. Processing must meet all compliance requirements. The specialist must demonstrate the ability to make decisions, problem analysis, and promptness to ensure the client’s needs are met on a timely basis. . Claims can be very dramatic like a fire or a flood. The role will consist of assisting clients with releasing funds to be paid to restoration companies to perform repairs on their property. Most of the time there is more information or guidelines that need to be met before these funds can be released •Approx. minimum of 25 calls per day •Customers can be very angry and upset at times •Associates must be willing to listen and understand the customer’s frustration •Must be able to stay calm under pressure •Should not cut off the customers •Be able to problem solve with the customer and make them feel at ease •An example would be – a storm damaging someone’s house – the homeowner want the house fixed as soon as possible, and doesn’t have the funds available immediately to pay for the repairs – Proctor will identify how much they can endorse to the customer at a time – may have to send inspectors out before they send the full 100% of the check •Will also be documenting all conversation and details into a multi-screen computer system •Very fast paced – ability to multitask and not take things personal when talking with a frustrated customer •Documenting into Excel •Candidates will go through intense training of shadowing and a little class work initially to understand the industry and the Proctor process Additional Skills &amp; QualificationsMUST HAVE: - office experience in a customer service, administrative, data entry or production role (1+ year)- ATTENDANCE- tech savvy - able to use multiple monitors, multiple programs running at one time- at least 35 WPM- great verbal and written communication skills- analytical, ability to solve a problem (in this case the claim)- active internet connection at home, if they are to work a hybrid schedule in the future

Description- Sitting at desk with two monitors on production floor - Review notes from inspector and release team on customer fabric rolls in system and on material - Physically move rolls of fabric from one section to another after reviewing notes - Reach out to dealers by email regarding notes on rejected/damaged rolls of fabric - Copy and paste notes from inspector to send in an email using Microsoft Word- Respond back to emails regarding questions, comments or concerns - Collaborate with release team on rolls and email questions - Search for missing orders in system to match with fabric rolls in inventory - Cross train in all 4 rolls as backup (inspector, release team and intake team)- Move 20lbs - 100lbs rolls 10-15 feet to review notes or move to qualified production status - Process requests for repairs, quality inspections, returns, credits, out of specs, etc.- Maintain and provide information for various statistical logs, reports, etc.- Maintain current product, policy, and procedure information through additional cross-training, phone mail, and e-mail updates- Perform specific duties and participate in teams as assigned by manager. Additional Skills &amp; QualificationsMust Haves: 						- 1 year of experience working in a production or inventory role- Strong computer skills, typing, Microsoft Word, Computer Navigation- Lift up to 100lbs rolls

Clerk Processor

ONSITE - Client Relations AssociateMidtown Manhattan l Open-ended Contract **THIS IS A CALL CENTER JOB** SERIOUS INQUIRIES ONLYStarting pay $18/hr - opportunity for pay increases based on performance This role offers business professionals the ability to work with a reputable proxy-solicitation and investor response firm. Further explore this exciting opportunity below… Benefits of the Role:<ul><li>Market Exposure – Chance to speak to high-end clients and shareholders regarding upcoming campaigns that include mutual funds, equity firms, investment firms and more</li><li>Opportunity – Foot in the door with reputable firm in the investor relations space; strengthen business and finance acumen</li><li>Incentives – pay increases awarded to those exceeding expectations</li><li>Overtime available – They are busy this time around, and looking for those willing to do Overtime. That means time and a half!</li><li>Work Space – Recently renovated office in the heart of Manhattan! Walks away from restaurants, stores and more</li></ul> Core Experience:<ul><li>Strong Communication Skills - the candidate will be making outbound calls to shareholders using a shareholder call list</li><li>Flexible work schedule - Saturday Flexibility. See below for more details</li><li>Ability to multi-task / Self-manage</li><li>Bachelor&#39;s or Associates Degree - Concentrations in Business, Finance, Economics, Accounting or related</li><li>MUST HAVE WINDOWS 11 PRO OR MacOS 13 FOR REMOTE SATURDAYS </li></ul>A Day in the Role:<ul><li>Provide customer service to registered shareholders through inbound and outbound call lists.</li><li>Educate shareholders on various corporate actions, board and shareholder proposals voting options.</li><li>Track and monitor outstanding issues and provide clients with timely updates.</li><li>Log information into Access Database</li><li>Assist in the development of campaign themes to ensure the proper narrative is being communicated.</li><li>Fast paced call center environment where you are expected to make 20-25 calls/hr</li></ul>Work Environment:<ul><li>Candidates can expect a 40+ hr work week during busy season</li><li>Saturday overtime shifts are highly encouraged during busy season 9AM-4:00PM (Saturdays are remote)<ul><li>Mon-Friday 40/hours PLUS OVT – 10:00AM-6PM</li></ul></li><li>Team oriented and work closely with other client services reps</li></ul>For questions, please feel free to contact us:

Client Relations Associate (Equip Required)

Client Relations Associate (MUST HAVE WINDOWS 11 PRO)

ONSITE - Client Relations AssociateMidtown Manhattan l Open-ended Contract **THIS IS A CALL CENTER JOB** SERIOUS INQUIRIES ONLYStarting pay $18/hr - opportunity for pay increases based on performance This role offers business professionals the ability to work with a reputable proxy-solicitation and investor response firm. Further explore this exciting opportunity below… Benefits of the Role:<ul><li>Market Exposure – Chance to speak to high-end clients and shareholders regarding upcoming campaigns that include mutual funds, equity firms, investment firms and more</li><li>Opportunity – Foot in the door with reputable firm in the investor relations space; strengthen business and finance acumen</li><li>Incentives – pay increases awarded to those exceeding expectations</li><li>Overtime available – They are busy this time around, and looking for those willing to do Overtime. That means time and a half!</li><li>Work Space – Recently renovated office in the heart of Manhattan! Walks away from restaurants, stores and more</li></ul> Core Experience:<ul><li>Strong Communication Skills - the candidate will be making outbound calls to shareholders using a shareholder call list</li><li>Flexible work schedule - Saturday Flexibility. See below for more details</li><li>Ability to multi-task / Self-manage</li><li>Bachelor&#39;s or Associates Degree - Concentrations in Business, Finance, Economics, Accounting</li></ul>A Day in the Role:<ul><li>Provide customer service to registered shareholders through inbound and outbound call lists.</li><li>Educate shareholders on various corporate actions, board and shareholder proposals voting options.</li><li>Track and monitor outstanding issues and provide clients with timely updates.</li><li>Log information into Access Database</li><li>Assist in the development of campaign themes to ensure the proper narrative is being communicated.</li><li>Fast paced call center environment where you are expected to make 20-25 calls/hr</li></ul>Work Environment:<ul><li>Candidates can expect a 40+ hr work week during busy season</li><li>Saturday overtime shifts are highly encouraged during busy season 9AM-4:00PM (Saturdays are remote)<ul><li>Mon-Friday 40/hours PLUS OVT – 10:00AM-6PM</li></ul></li><li>Team oriented and work closely with other client services reps</li></ul>

Client Relations Associate - Immediate Hire!

Job description- <ul><li>Provides quality customer service and support to customers on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner.</li><li> Under direct supervision, performs less complex operational tasks in a product or functional area, including processing, balancing, settling and servicing all types of security transactions. Responds to customer inquiries.</li><li> Investigates and corrects errors in customer accounts and statements. Responds to customer verbal and/or written inquiries. </li><li>Records details about customer inquiries. Helps resolve complicated customer complaints. Coordinates and expedites customer inquiries to other departments for resolution. Familiarity with MS Office required</li></ul> Pay- 25/hrShift timings - 9 to 5PM

Client Service Representative

DescriptionProvides quality customer service and support to customers on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner. Under direct supervision, performs less complex operational tasks in a product or functional area, including processing, balancing, settling and servicing all types of security transactions. Responds to customer inquiries. Investigates and corrects errors in customer accounts and statements. Responds to customer verbal and/or written inquiries. Records details about customer inquiries. Helps resolve complicated customer complaints. Coordinates and expedites customer inquiries to other departments for resolution. Familiarity with MS Office required. Call center CSR experience <ul><li>High level of professionalism </li><li>Clear communication skills </li><li>Must have an interest in finance</li></ul> they will need a smart phone or similar for the Secure Token and disaster recovery apps as well as having high speed internet (NOT a hot spot). Internet speed needs to be 100MBPS or higher to support our programs. Experience LevelEntry Level

Financial Client Services RepresentativeLocation: Westborough, MASchedule (Onsite): Monday – FridayTraining: 8:30 AM – 5:00 PMPost Training: 9:30 AM – 6:00 PMBenefits•	Competitive Pay •	401k, Vision, Medical, and Dental Insurance•	Opportunity to join a Fortune 500 Company•	Join an organization that strives for excellent service and teamwork•	Excellent growth opportunity for Top performers offering many career advancement opportunitiesPosition Overview•	Provides quality customer service and support to customers on a daily basis, including phone interaction, problem resolution, and account transaction processing in a timely manner.•	Under direct supervision, performs less complex operational tasks in a product or functional area, including processing, balancing, settling, and servicing all types of security transactions.•	Responds to customer inquiries, investigate and correct errors in accounts and statements.•	Respond to customer verbal and/or written inquiries, Record details about customer inquiries and help resolve complicated customer complaints.•	Coordinates and expedites customer inquiries to other departments for resolution. Familiarity with MS Office is required.Must Haves/Qualifications:•	3-4 Years of prior Call Center or Office based high-level customer service experience.•	Must have excellent written verbal and communication skills.•	Bachelors or Associates Degree is highly preferred but not required.•	Must be able to work onsite 5 days a week in Westborough, MA.

Client Service RepresentativePay Rate: $25/hrFully On-Site in Lake Mary, FL 32746Training: M-F 8:30am-5pm ESTSchedule: M-F 9:30am-6pm ESTAnticipated Start Date: May 2025 Description<ul><li>Provides quality customer service and support to customers on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner.</li><li>Under direct supervision, performs less complex operational tasks in a product or functional area, including processing, balancing, settling and servicing all types of security transactions.</li><li>Responds to customer inquiries. Investigates and corrects errors in customer accounts and statements.</li><li>Responds to customer verbal and/or written inquiries.</li><li>Records details about customer inquiries.</li><li>Helps resolve complicated customer complaints.</li><li>Coordinates and expedites customer inquiries to other departments for resolution.</li><li>Familiarity with MS Office required.</li></ul> Additional Skills &amp; QualificationsBachelors Degree in Business/Communications preferred3+ Years Call Center experienceHigh level of professionalismClear communication skillsMust have an interest in finance#eastpriority25

Description<ul><li>Provide top-notch customer support: Deliver outstanding support by comprehensively understanding customer concerns, effectively managing various customer situations, and focusing on details to provide solutions.</li><li>Own the order process: Manage the order process by overseeing all stages from initiation to completion. Ensure efficient delivery execution and maintain well-organized records throughout the process. Regularly update and manage the databases containing customer account information.</li><li>Build relationships: Engage closely with the teams to provide essential support and information that facilitates effective solutions for our customers. This partnership aims to ensure customers have all the resources and guidance they need to achieve their goals and maximize their success with our products and services.</li><li>Drive Results: Develop efficient methods to resolve customer inquiries swiftly, escalate concerns as needed, and participate in projects to improve customer experience. Conduct thorough analyses and troubleshoot complex issues on orders and deliveries to offer effective solutions.</li></ul><h2>Requirements</h2><ul><li>1+ years of professional or customer service experience in a similar position, supporting similar responsibilities</li><li>Effective communication, prioritization, and multi-tasking skills with high attention to detail including experience working in a fast-paced environment</li><li>Ability to use resources to research issues and manage complex customer inquiries</li><li>Customer oriented with a high level of professionalism</li><li>Ability to learn new concepts and software programs quickly, retain large amounts of information, and adapt as priorities change</li><li>Experience with Microsoft Office Suite</li><li>High School Diploma or equivalent</li></ul>SkillsCustomer Service Representative, Process Orders, Data Entry, Excel, Inbound, Troubleshoot, CSR, Customer service, Troubleshooting, Help desk, Customer supportTop Skills DetailsCustomer Service Representative, Process Orders, Data Entry, Excel, Inbound, Troubleshoot, CSR,Customer service,Troubleshooting,Help desk,Customer support

Client Services Representative

REMOTE - Client Relations Associate Open-ended ContractTraining Onsite in Manhattan **THIS IS A CALL CENTER JOB** SERIOUS INQUIRIES ONLYStarting pay $18/hr - opportunity for pay increases based on performance This role offers business professionals the ability to work with a reputable proxy-solicitation and investor response firm. Further explore this exciting opportunity below… Benefits of the Role:<ul><li>Market Exposure – Chance to speak to high-end clients and shareholders regarding upcoming campaigns that include mutual funds, equity firms, investment firms and more</li><li>Opportunity – Foot in the door with reputable firm in the investor relations space; strengthen business and finance acumen</li><li>Incentives – pay increases awarded to those exceeding expectations</li><li>Overtime available – They are busy this time around, and looking for those willing to do Overtime. That means time and a half!</li><li>Work Space – Recently renovated office in the heart of Manhattan! Walks away from restaurants, stores and more</li></ul> Core Experience:<ul><li>Strong Communication Skills - the candidate will be making outbound calls to shareholders using a shareholder call list</li><li>Flexible work schedule - Saturday Flexibility. See below for more details</li><li>Ability to multi-task / Self-manage</li><li>Bachelor&#39;s or Associates Degree - Concentrations in Business, Finance, Economics, Accounting or related</li><li>Must meet the below equipment requirements </li></ul>A Day in the Role:<ul><li>Provide customer service to registered shareholders through inbound and outbound call lists.</li><li>Educate shareholders on various corporate actions, board and shareholder proposals voting options.</li><li>Track and monitor outstanding issues and provide clients with timely updates.</li><li>Log information into Access Database</li><li>Assist in the development of campaign themes to ensure the proper narrative is being communicated.</li><li>Fast paced call center environment where you are expected to make 20-25 calls/hr</li></ul>Equipment Requirements:Laptop/PC - No Chromebooks, or tablets. Apple devices cannot be older than 2018<ul><li>Windows 11 PRO MacOS 13 or higher</li></ul>Cell Phone Requirements: (Must have smart phone for authentication and VPN access)<ul><li>Android Version 11</li><li>iOS Version 16</li></ul>Work Environment:<ul><li>Candidates can expect a 40+ hr work week during busy season</li><li>Saturday overtime shifts are highly encouraged during busy season 9AM-4:00PM (Saturdays are remote)<ul><li>Mon-Friday 40/hours PLUS OVT – 10:00AM-6PM</li></ul></li><li>Team oriented and work closely with other client services reps</li></ul>For questions, please feel free to contact us:

Client Services Representative (REMOTE NYC)

Description• Phone servicing of billing inquiries, taking payments, client concerns, portal navigation assistance, etc.• Provide excellent customer service and accurate information via incoming telephone calls, text chats and email in a fast-paced, automated, high-volume contact center environment• Assume ownership and accountability in handling customer requests in an efficient, accurate and professional manner• Demonstrate the ability to analyze information to make appropriate decisions and solve problems, while maintaining a pleasant phone experience for the caller• Perform basic mathematic calculations, such as percentages, addition, division and subtraction calculations to respond to customer inquiries• Effectively navigate multiple system applications to research, analyze and resolve requests, inquiries &amp; concerns• Maintain established levels of productivity, service, and quality standards• Learn and comply with corporate policies, regulatory standards (SOX), business processes (PCI) and procedures• Complete additional tasks and other projects/duties as assigned Hours: Monday-Friday 8am-5pm Skills &amp; Qualifications• Effective, strong, and service focused communication skills, both verbal and written• Strong decision-making velocity in a fast-paced, high-volume phone contact center environment• Proficient computer skills (keyboarding, login, web/cloud navigation), Microsoft 360 (Excel, Word, Outlook, Teams), multi-monitor usage and multi-tasking• Demonstrate professionalism, personal accountability, reliability and taking personal pride in the handling of inquiries from our customers and agency partners• Ability to manage competing demands, handle stressful situations, problem solving and strong decision velocityEducation/Experience• Minimum of high school diploma or equivalent; college degree or currently pursuing is a plus!• Experience in a high-volume contact center with a strong focus on superior service is a plus!• 1-2 years Customer Service experience

Client Support Representative

Description
					We are looking for a highly skilled Cloud Architect to strategize, design, implement and maintain solutions primarily with Microsoft Azure in addition to AWS and Google clouds.

The Cloud Architect’s responsibilities include overseeing the cloud computing strategy of our organization, including cloud adoption plans, cloud application design, and cloud management and monitoring.

Our ideal candidates are familiar with the infrastructure and application architecture and have hands-on experience leading the design and deployment of enterprise-scale Azure solutions. In addition, experience with AWS and Google cloud services will be additional plus for this position.
					Skills
					Cloud, Aws, Azure, google cloud
					Top Skills Details
					Cloud,Aws,Azure,google cloud
					Additional Skills &amp; Qualifications
					Primary Job Responsibilities:
- Designing, building, and deploying scalable, highly available, and fault-tolerant systems on Azure, AWS and Google.
- Identifying appropriate use of Azure operational best practices and architectural design patterns.
- Conducting systems plan studies and system modeling, performance, and capacity analysis.
- Estimating cost and identifying cost control mechanisms for Azure cloud-based resources.
- Migrating complex, multi-tier applications on Azure.
- Implementing and controlling the flow of data to and from Azure.
- Selecting the appropriate Azure service based on data, compute, database, or security requirements.
- Integrating Azure services with on-premises networks, as required.
- Maintaining knowledge of the latest Azure updates and improvements to provide optimal solutions.
- Providing expertise and architectural assistance to other IT personnel, including software developers and systems engineers.
- Designing and implementing disaster recovery and business continuity strategies on Azure cloud.
- Implementing Azure security and compliance measures

Minimum Qualifications:
- Proven experience as a Cloud Architect or similar role.
- Experience with Azure and other cloud platforms such as AWS or Google Cloud.
- Understanding of network operations, software development, and information security.
- Proficient in cloud ecosystems, APIs, and frameworks.
- Experience with coding languages like Python, Java, or .NET.
- Strong technical cloud skills and experience in cloud adoption projects.
- Ability to design and deploy enterprise-scale Azure solutions.
- Familiarity with infrastructure and application architecture
- Proficient with various configuration tool and approach with Infrastructure as code (IAC) for automations
					Experience Level
					Intermediate Level

Cloud Architect

A local bank on island is seeking someone who wants to become an Enterprise/Solutions Architect to join their team. This candidate will be migrating enterprise-level applications from on-premises to SaaS platforms and integrating various systems. This role requires a deep understanding of data flow between applications and platforms, as well as the ability to communicate effectively with business stakeholders to document and design comprehensive solutions. Must be able to work on site. If interested, please apply, and a recruiter will contact you. Responsibilities:<ul><li>Lead the migration of enterprise applications from on-premises to SaaS platforms.</li><li>Design and implement integration solutions to ensure seamless data flow and data integrity between systems.</li><li>Collaborate with business stakeholders to understand their requirements and translate them into technical solutions.</li><li>Document and design comprehensive technical solutions, including architecture and data flow diagrams.</li><li>Provide technical guidance and support to the development team throughout the project lifecycle.</li><li>Stay up-to-date with the latest industry trends and best practices in cloud computing and integration.</li></ul>Qualifications:<ul><li>Bachelor&#39;s degree in Computer Science, Information Technology, or a related field.</li><li>Proven experience as a DevOps Engineer or similar role, with a focus on migrating applications to SaaS platforms.</li><li>Strong understanding of integration patterns, data flow, and data integrity.</li><li>Excellent communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders.</li><li>Experience with cloud platforms such as AWS, Azure, or Google Cloud.</li><li>Proficiency in designing and documenting technical solutions, including architecture and data flow diagrams.</li></ul>

Top Skills&#39; Details1) Cloud Architecture with various cloud platforms (Azure, AWS, GCP)Description<ul><li>We are looking for a highly skilled Cloud Architect to strategize, design, implement and maintain solutions primarily with Microsoft Azure in addition to AWS and Google clouds.</li><li>The Cloud Architect’s responsibilities include overseeing the cloud computing strategy of our organization, including cloud adoption plans, cloud application design, and cloud management and monitoring.</li><li>Our ideal candidates are familiar with the infrastructure and application architecture and have hands-on experience leading the design and deployment of enterprise-scale Azure solutions. In addition, experience with AWS and Google cloud services will be additional plus for this position.</li></ul>Primary Job Responsibilities:- Designing, building, and deploying scalable, highly available, and fault-tolerant systems on Azure, AWS and Google.- Identifying appropriate use of Azure operational best practices and architectural design patterns.- Conducting systems plan studies and system modeling, performance, and capacity analysis.- Estimating cost and identifying cost control mechanisms for Azure cloud-based resources.- Migrating complex, multi-tier applications on Azure.- Implementing and controlling the flow of data to and from Azure.- Selecting the appropriate Azure service based on data, compute, database, or security requirements.- Integrating Azure services with on-premises networks, as required.- Maintaining knowledge of the latest Azure updates and improvements to provide optimal solutions.- Providing expertise and architectural assistance to other IT personnel, including software developers and systems engineers.- Designing and implementing disaster recovery and business continuity strategies on Azure cloud.- Implementing Azure security and compliance measuresMinimum Qualifications:- Proven experience as a Cloud Architect or similar role.- Experience with Azure and other cloud platforms such as AWS or Google Cloud.- Understanding of network operations, software development, and information security.- Proficient in cloud ecosystems, APIs, and frameworks.- Experience with coding languages like Python, Java, or .NET.- Strong technical cloud skills and experience in cloud adoption projects.- Ability to design and deploy enterprise-scale Azure solutions.- Familiarity with infrastructure and application architecture- Proficient with various configuration tool and approach with Infrastructure as code (IAC) for automations

Cloud Architect (On-site 2 Days/wk)

DescriptionThis person will come in and help with running through daily activities within GCP, improve security posture that they have in GCP and create a more organized focused architecture and networking. Will prioritize some of the networking hook and guardrails for GCP. In downtown with GCP will step in and help out on AWS as that is their primary cloud platform. Will support AWS patching schedule that happens every 2-3 weeks.SkillsCloud, Aws, gcpTop Skills DetailsCloud,Aws,gcpAdditional Skills &amp; QualificationsGreat communication, ability to work closely with a team but also be able to take ownership of GCP environment.Experience LevelExpert Level

Cloud Engineer

Cloud EngineerChicago, IllinoisHybrid 3 Days in 2 Days Remote12-24 Month Contract *THIS ROLE DOESN&#39;T SUPPORT C2C MUST BE ABLE TO WORK ON W2* DescriptionThis manager leads the image factory team and he prefers seeing individuals strong in cloud, Linux/ infrastructure and programming languages. For this roe in particular candidates must have Jenkins for containers and automation, Shell script and Ansible for automation and must be strong in Linux.Skills<ul><li>Cloud</li><li>Automation</li><li>Jenkins</li><li>CI/CD</li><li>Linux</li><li>Infrastructure</li><li>Scripting</li><li>Shell script</li><li>Ansible</li></ul> Additional Skills &amp; Qualifications-Proficient in Jenkins, Ansible Tower, Openshift/Kubernetes-Extensive experience in container deployments, infrastructure automation, and CI/CD-Strong in Python development and microservices architecture-Ability to work independently as a self-starter and take ownership of the deployment processesExperience LevelExpert Level

Description:Pay rate: 70-75hr Location: Charlotte, NC ONLY - Uptown Supporting a banking client with application modernization and cloud migration. Skills- Seasoned in GCP, must be able to jump into the role and hit the ground running. He does not have time to support any training or upskilling. Candidates will not be considered if they have a different cloud platform. Leaning towards the infrastructure side of cloud engineering- Python- Experience with moving databases into the cloud from existing systems, Ex: migrating a PostgreSQL database to Google Cloud Platform- Microservices (Kubernetes and Docker Containerization)- Comfortable moving both back end and front end Experience LevelExpert Level

Cloud Engineer - Google Cloud Platform

Cloud Identity EngineerIrving, TX12 Month Contract can be extended to 36 MonthsHybrid: 3 Days in 2 Days Remote *C2C IS NOT ALLOWED FOR THIS ROLE**MUST BE ABLE TO WORK ON W2* DescriptionThe Cloud Identity Engineer will be responsible for leading and participating in design, implementation, and maintenance of critical Cloud Identity systems. This role involves leading and participating in work efforts from inception to lifecycle management i.e. identity creation, root accounts analysis following all the best practices. Ability to develop detailed architectural diagrams to meet complex business/technical requirements. Candidate should have in depth knowledge about AWS and Azure cloud environments with specific knowledge about Identity Services.Skills<ul><li>LDAP</li><li> SSL</li><li>Group policy</li><li> Active directory </li><li>Azure </li><li>Aws services </li><li>Cloud</li><li>Devops</li><li>Terraform</li><li>Automation</li><li>Virtualization</li><li>Infrastructure engineering</li><li>Identity access management</li><li>Identity services</li></ul> Additional Skills &amp; QualificationsPrimary Skills: AWS and Azure Identity solution design, development, deployment, documentation, and support.•	7+ years of Cloud Development and Engineering with architecture experience that includes designing, implementing and maintaining complex enterprise scale solutions and security systems•	Overarching broad and deep technical knowledge of various Cloud related Identity systems•	Hand-on experience implementing identity and security services on AWS and Azure•	Extensive experience and advanced knowledge implementing Identity solutions in cloud•	Extensive knowledge of Identity best-practices, latest security threats/trends and mitigation thereof•	Advanced development experience and capabilities using .Net, python, perl, java and/or powershell•	Deep, in-depth working knowledge of Kerberos and NTLM authentication, MFA, SSO and federation technologies•	Experience and confidence to be a subject matter expert (SME) in an environment of this size and scale in order to coordinate technical efforts and resolve issues across multiple teams•	Working knowledge of Certificate/CA/PKI infrastructure•	Excellent communication skills, including proven experience effectively communicating technical challenges and solutions to peers, customers and management•	General understanding of Certificate Authorities and PKI•	Authentication tools and services•	Security event and incident management systems and/or incident reporting systems and networks•	Extensive experience using various technologies such as REST, WebApi, SQL, ORM, IoC, Unit Testing, Integration Testing, CI/CD•	Experience designing, developing, and implementing solutions with Terraform•	Experience with LDAP queriesDesired Skills•	Bachelor&#39;s degree in Computer Science, Information Security, or relevant experience•	Certifications of Microsoft Azure Security Engineer (AZ-500) or AWS Certified Security Specialty•	Encryption and key management tools, processes and proceduresExperience LevelIntermediate LevelIntermediate Level

Cloud Identity Engineer

Cloud Identity EngineerCharlotte, NC12 Month Contract can be extended to 36 MonthsHybrid: 3 Days in 2 Days Remote *C2C IS NOT ALLOWED FOR THIS ROLE**MUST BE ABLE TO WORK ON W2* DescriptionThe Cloud Identity Engineer will be responsible for leading and participating in design, implementation, and maintenance of critical Cloud Identity systems. This role involves leading and participating in work efforts from inception to lifecycle management i.e. identity creation, root accounts analysis following all the best practices. Ability to develop detailed architectural diagrams to meet complex business/technical requirements. Candidate should have in depth knowledge about AWS and Azure cloud environments with specific knowledge about Identity Services.Skills<ul><li>LDAP</li><li>SSL</li><li>Group policy</li><li>Active directory</li><li>Azure</li><li>Aws services</li><li>Cloud</li><li>Devops</li><li>Terraform</li><li>Automation</li><li>Virtualization</li><li>Infrastructure engineering</li><li>Identity access management</li><li>Identity services</li></ul> Additional Skills &amp; QualificationsPrimary Skills: AWS and Azure Identity solution design, development, deployment, documentation, and support.•	7+ years of Cloud Development and Engineering with architecture experience that includes designing, implementing and maintaining complex enterprise scale solutions and security systems•	Overarching broad and deep technical knowledge of various Cloud related Identity systems•	Hand-on experience implementing identity and security services on AWS and Azure•	Extensive experience and advanced knowledge implementing Identity solutions in cloud•	Extensive knowledge of Identity best-practices, latest security threats/trends and mitigation thereof•	Advanced development experience and capabilities using .Net, python, perl, java and/or powershell•	Deep, in-depth working knowledge of Kerberos and NTLM authentication, MFA, SSO and federation technologies•	Experience and confidence to be a subject matter expert (SME) in an environment of this size and scale in order to coordinate technical efforts and resolve issues across multiple teams•	Working knowledge of Certificate/CA/PKI infrastructure•	Excellent communication skills, including proven experience effectively communicating technical challenges and solutions to peers, customers and management•	General understanding of Certificate Authorities and PKI•	Authentication tools and services•	Security event and incident management systems and/or incident reporting systems and networks•	Extensive experience using various technologies such as REST, WebApi, SQL, ORM, IoC, Unit Testing, Integration Testing, CI/CD•	Experience designing, developing, and implementing solutions with Terraform•	Experience with LDAP queriesDesired Skills•	Bachelor&#39;s degree in Computer Science, Information Security, or relevant experience•	Certifications of Microsoft Azure Security Engineer (AZ-500) or AWS Certified Security Specialty•	Encryption and key management tools, processes and proceduresExperience LevelIntermediate Level

NO C2C. W2 ONLY. MUST WORK ONSITE 3 DAYS A WEEK IN IRVING, TX. The Cloud Identity Engineer will be responsible for leading and participating in design, implementation, and maintenance of critical Cloud Identity systems. This role involves leading and participating in work efforts from inception to lifecycle management i.e. identity creation, root accounts analysis following all the best practices. Ability to develop detailed architectural diagrams to meet complex business/technical requirements. Candidate should have in depth knowledge about AWS and Azure cloud environments with specific knowledge about Identity Services. Skillsldap, ssl, group policy, active directory, Azure, aws services, Cloud, Devops, Terraform, automation, virtualization, infrastructure engineering, identity access management, identity services Additional Skills &amp; QualificationsPrimary Skills: AWS and Azure Identity solution design, development, deployment, documentation, and support.•	7+ years of Cloud Development and Engineering with architecture experience that includes designing, implementing and maintaining complex enterprise scale solutions and security systems•	Overarching broad and deep technical knowledge of various Cloud related Identity systems•	Hand-on experience implementing identity and security services on AWS and Azure•	Extensive experience and advanced knowledge implementing Identity solutions in cloud•	Extensive knowledge of Identity best-practices, latest security threats/trends and mitigation thereof•	Advanced development experience and capabilities using .Net, python, perl, java and/or powershell•	Deep, in-depth working knowledge of Kerberos and NTLM authentication, MFA, SSO and federation technologies•	Experience and confidence to be a subject matter expert (SME) in an environment of this size and scale in order to coordinate technical efforts and resolve issues across multiple teams•	Working knowledge of Certificate/CA/PKI infrastructure•	Excellent communication skills, including proven experience effectively communicating technical challenges and solutions to peers, customers and management•	General understanding of Certificate Authorities and PKI•	Authentication tools and services•	Security event and incident management systems and/or incident reporting systems and networks•	Extensive experience using various technologies such as REST, WebApi, SQL, ORM, IoC, Unit Testing, Integration Testing, CI/CD•	Experience designing, developing, and implementing solutions with Terraform•	Experience with LDAP queries Desired Skills•	Bachelor&#39;s degree in Computer Science, Information Security, or relevant experience•	Certifications of Microsoft Azure Security Engineer (AZ-500) or AWS Certified Security Specialty•	Encryption and key management tools, processes and procedures

Cloud Identity Engineer - AWS AND AZURE

NO C2C. W2 ONLY. MUST WORK ONSITE 3 DAYS A WEEK IN CHARLOTTE, NC. The Cloud Identity Engineer will be responsible for leading and participating in design, implementation, and maintenance of critical Cloud Identity systems. This role involves leading and participating in work efforts from inception to lifecycle management i.e. identity creation, root accounts analysis following all the best practices. Ability to develop detailed architectural diagrams to meet complex business/technical requirements. Candidate should have in depth knowledge about AWS and Azure cloud environments with specific knowledge about Identity Services. Skillsldap, ssl, group policy, active directory, Azure, aws services, Cloud, Devops, Terraform, automation, virtualization, infrastructure engineering, identity access management, identity services Additional Skills &amp; QualificationsPrimary Skills: AWS and Azure Identity solution design, development, deployment, documentation, and support.•	7+ years of Cloud Development and Engineering with architecture experience that includes designing, implementing and maintaining complex enterprise scale solutions and security systems•	Overarching broad and deep technical knowledge of various Cloud related Identity systems•	Hand-on experience implementing identity and security services on AWS and Azure•	Extensive experience and advanced knowledge implementing Identity solutions in cloud•	Extensive knowledge of Identity best-practices, latest security threats/trends and mitigation thereof•	Advanced development experience and capabilities using .Net, python, perl, java and/or powershell•	Deep, in-depth working knowledge of Kerberos and NTLM authentication, MFA, SSO and federation technologies•	Experience and confidence to be a subject matter expert (SME) in an environment of this size and scale in order to coordinate technical efforts and resolve issues across multiple teams•	Working knowledge of Certificate/CA/PKI infrastructure•	Excellent communication skills, including proven experience effectively communicating technical challenges and solutions to peers, customers and management•	General understanding of Certificate Authorities and PKI•	Authentication tools and services•	Security event and incident management systems and/or incident reporting systems and networks•	Extensive experience using various technologies such as REST, WebApi, SQL, ORM, IoC, Unit Testing, Integration Testing, CI/CD•	Experience designing, developing, and implementing solutions with Terraform•	Experience with LDAP queries Desired Skills•	Bachelor&#39;s degree in Computer Science, Information Security, or relevant experience•	Certifications of Microsoft Azure Security Engineer (AZ-500) or AWS Certified Security Specialty•	Encryption and key management tools, processes and procedures

Cloud Platform Engineer/DevOps EngineerHybrid: 3 Days in 2 Days RemoteChicago, Illinois12 Month Contract- Can be extended to 24 Months *THIS POSITION DOESN&#39;T SUPPORT C2C, MUST BE ABLE TO WORK ON W2* DescriptionThis role is 3 days Hybrid onsite in Chicago, IL. This position works heavy within the Ansible Tower Platform automating it and helps automate other systems throughout the client. This group has multiple teams and the team for this role is there Devop&#39;s engineering team. The ideal candidate with come from a linux background and be strong within ansible and terraform. Skills<ul><li>Linux</li><li>Python</li><li>Automation</li><li>Ansible</li><li>Kubernetes</li><li>OpenShift</li><li>Terraform</li></ul> Additional Skills &amp; Qualifications-Proficient in Jenkins, Ansible Tower, Openshift/Kubernetes-Extensive experience in container deployments, infrastructure automation, and CI/CD-Strong in Java and Python development and microservices architecture-Ability to work independently as a self-starter and take ownership of the deployment processesExperience LevelExpert Level

Cloud Platform Engineer

Brief Job DescriptionSeeking an exceptional Security Architect to engage on project efforts in Data, Cloud, and On-prem security architectures. As the Security Architect, you will work side by side with our Development, Operations, Business units, and Enterprise Architecture teams to ensure our environments are secured and monitored. The right person for this role will have a broad technical security background with a focus on security design, detection, prevention, and response to security threats. Work EnvironmentInteracting with the enterprise architects and other security team members on the day to day. There are 5 total people on the team currently.Will be expected to be a hybrid work setting, 2-3 days on site. Locations are Austin, TX - San Diego, CA - Tempe, AZ - NYC Top Skills Details:1. Worked on a data center migration. This person has done security reviews before apps move to the new data center. They have around 100 apps to move to the new data center but have only moved 1-22. Security Architecture- we are looking for someone who was a hands on security engineer who has now moved into an Architecture specific role ( But a SECURITY Architect role- please refrain from sending only cloud architect without the security piece). This person will be spending 80% of their time working with Security reviews: building out the architecture diagrams, reviews, patterns, etc - very hands on with security!!3. Deep understanding of cloud security frameworks and best practices. Proficiency in identity and access management (IAM), encryption technologies, and network security.4. Extensive experience in designing and implementing cloud security solutions.5. Experience with security tools and technologies like firewalls, intrusion detection/prevention systems, and vulnerability management.6. They are a blend of Azure and AWS but majority AWS. This person needs to have spent most of their time working in AWS but would be great if they have Azure experience as well.7. Enterprise level experience- they have a big environment and therefore this individual needs to have worked for a company with a big environment DescriptionThe client&#39;s Information Security team is seeking an exceptional Security Architect to engage on project efforts in Data, Cloud, and On-prem security architectures. As the Security Architect you will work side by side with our Development, Operations, Business units, and Enterprise Architecture teams to ensure our environments are secured and monitored. The right person for this role will have a broad technical security background with a focus on security design, detection, prevention, and response to security threats. Responsibilities:• Supports efforts to mature network, infrastructure and data security capabilities• Serves as a subject matter expert, providing guidance on industry best practices.• Server as a subject matter expert, supporting M&amp;A integrations and secure design and solution implementation.• Creates best-of-class infrastructure/data security architecture designs and patterns using defensible industry reference architectures and standards.• Collaborate with Data and Enterprise Architects on securing data with advanced methods such as masking and tokenization. Considering the pros &amp; cons of each security control.• Document, socialize, maintain, and train key stakeholders on security requirements that enables secure design and build of solutions.• Identify cybersecurity issues, strengths and weaknesses across various cyber domains and partner organizations that introduce risk and provide solutions.• Develops, reviews, and approves cybersecurity security standards and works with partner cyber domain teams and organization to align on security requirements, while tracking and validating controls are being met• Participate in and drive security advisory boards and committees, providing security architecture review and process ownership for new and existing solutions.• Analyze potential impact of new threats and exploits, develop, and implement solutions to mitigate those threats, and communicate risks to relevant business units.• Other duties as required. Skillssecurity Top Skills Detailssecurity Additional Skills &amp; Qualifications10+ years’ experience in information security and IT risk management• 7+ years of experience in a technical infrastructure or systems role prior to security experience within the data, networking and/or system administration discipline• 8+ years of experience working knowledge of information security controls, guidelines, and standards (e.g., ISO27000 series, OWASP, CSA CCM, CIS 20 Critical Security Controls, SOX, and NIST).Core Competencies:• Must be self-driven, yet flexible and highly adept at consulting, negotiating, communicating, consensus building, and presenting.• Ability to remain calm under pressure while managing multiple tasks.• Demonstrated ability to learn from mistakes and apply constructive feedback to improve performance.Preferences:• CCSP/Other Cloud Specific Certification, CISSP and/or GIAC are a plus• Solid experience securing scalable web architectures and distributed systems.• Solid understanding of malware, emerging threats, attacks, and vulnerability management. Experience LevelExpert Level Employee Value Proposition (EVP)This client is continually growing, this allows for opportunity to grow your experience in cutting edge technologies. With a new CISO she is driving a lot of maturity within the environment which will allow you to be a part of that growth. Business Drivers/Customer ImpactSupporting the Data Center Move- This person is being hired to support this effort and therefore will be doing security reviews before apps move to the new data center.

Cloud Security Architect

Aloha, one of Maui&#39;s managed service provider&#39;s is seeking a Jr. System Administrator to join their team! The following duties would include • Maintain business servers and network systems. • Patch management, user, file and print administration, documentation, upgrading, migrations, and troubleshooting. • Manage the coordination of projects and technologies between infrastructure design and server/application. The secondary function of the Sys Analyst will be to • Take support calls on the Support Desk when Network Support Technician staffing is insufficient to meet service level expectations. They will also serve as an escalation point for issues that cannot be resolved by Network Support Technicians. Qualifications• Associate’s degree in IT or related field; Bachelor’s degree preferred. • Minimum 3 years of experience performing technical support in an IT environment. • Must possess knowledge and experience in Microsoft Windows Server, RDS environments and one virtual hypervisor (VM, Hyper-V, XenServer) environment. • Must possess knowledge of Windows desktop operating systems, applications, networking, TCP/IP, computer desktop hardware, and local/network printing. • Equivalent amount of education, experience and/or training will be considered. Additional Skills &amp; Qualifications• Typical day for a Tier II:o 60% Troubleshooting/Support- assign tickets, answer phones and help tickets, issues with users not being able to access emails, servers, answer customer questions about migrating applications or questions regarding their interest in 365, be able to explain those services, creating user accounts, on-boarding new customers, delete accounts, back up data, etc.o 40% Specific projects- For example, migrating to Azure AD, rolling out networking, AP, switches.

Cloud Technician II

TEKsystems is currently hiring Delinquency Control Counselors to start with a Fortune 100 Financial Institution in Pensacola, FL! Job Description:To control/collect on past due Consumer Loan and Credit Card accounts within the first 30 days they are delinquency/early stages of collections, in accordance with all government rules and regulations. To provide member financial counseling and mitigate loss. Additional Skills &amp; Qualifications<ul><li>Call center production environment, auto-dialer making outbound calls and will receive in-bound calls.</li><li>Early stage collections (1-30 days late), 80-120+ calls per day</li><li>Bachelor or Associated degree with Retail or Sales Experience preferred</li><li>Call center orientated fast pace with aggressive goals</li><li>Computer literate-ability to work with Excel, Office Word, Outlook</li><li>Ability to navigate multiple systems</li></ul>Schedule: Must be available Monday - Saturday from 11:30am - 8:00pmPay: $17/hourLocation: Pensacola FL/ hybrid schedule after training If interested, please apply here with your updated resume!

Collections Agent

Job Description<ul><li>Follow established policies, procedures, and training guidelines while making outbound calls to collect on deceased debt</li><li>Meet daily collection goals and productivity standards</li><li>Maintain queue of accounts with regular review, phone calls and miscellaneous follow-up work</li><li>Conduct fact-finding conversations with individuals to locate estate information and identify potential money sources</li><li>Establish payment arrangements with a sense of urgency and firm deadlines</li><li>Skip-trace accounts according to established practices provided in training</li><li>Assist in special projects as requested</li></ul>Skillscustomer service, outbound calling, call center, telemarketing, customer service oriented, outbound calls Additional Skills &amp; Qualifications<ul><li>HS Diploma or GED</li><li>1+ years of customer service experience</li></ul>Preferred:6+ months of collections or call center experience

Collections Representative - STARTING ASAP

TEKsystems is seeking 2 collections specialist to join our client in a permanent role ONSITE in Sioux Falls. Description- Investigate, document, and resolve compliance issues by interpreting and applying company agreements.- Examine detailed financial data to evaluate account status and determine appropriate actions.- Utilize skip-tracing methods and online research tools to locate merchants with overdue accounts.- Collaborate with merchants to address payment concerns, review contractual terms, and negotiate solutions.- Communicate with merchants via mail, email, text, and phone to pursue payments or resolve contract violations.- Develop and authorize payment plans based on financial evaluations, ensuring compliance with departmental policies.- Facilitate secure payment methods, such as wire transfers, certified funds, and credit card transactions.- Maintain thorough and accurate records of merchant communications and associated documentation.- Digitally organize and manage internal and external files related to merchant accounts. Skills &amp; Qualifications1 year of collections experience is preferred 2-3 years of phone customer service/sales experience in lieu of collections experience Experience with negotiations or comfortability doing so needed Exceptional written and verbal communication skills.Proficient in Microsoft Word, Excel, and standard office equipment.Meticulous attention to detail, ensuring efficient error identification and resolution. Hours:Monday - Friday 8:00 am-5:00 pm. Compensation: Base hourly rate for pay + incentive bonus

Collections Specialist

Description- Investigate, document, and resolve compliance issues by interpreting and applying company agreements. - Examine detailed financial data to evaluate account status and determine appropriate actions. - Utilize skip-tracing methods and online research tools to locate merchants with overdue accounts. - Collaborate with merchants to address payment concerns, review contractual terms, and negotiate solutions. - Communicate with merchants via mail, email, text, and phone to pursue payments or resolve contract violations. - Develop and authorize payment plans based on financial evaluations, ensuring compliance with departmental policies. - Facilitate secure payment methods, such as wire transfers, certified funds, and credit card transactions. - Maintain thorough and accurate records of merchant communications and associated documentation. - Digitally organize and manage internal and external files related to merchant accounts. #centralpriority25

<h1>Job Title: Collections Specialist</h1><h2>Responsibilities</h2><ul><li>Investigate, document, and resolve compliance issues by interpreting and applying company agreements.</li><li>Examine detailed financial data to evaluate account status and determine appropriate actions.</li><li>Utilize skip-tracing methods and online research tools to locate merchants with overdue accounts.</li><li>Collaborate with merchants to address payment concerns, review contractual terms, and negotiate solutions.</li><li>Communicate with merchants via mail, email, text, and phone to pursue payments or resolve contract violations.</li><li>Develop and authorize payment plans based on financial evaluations, ensuring compliance with departmental policies.</li><li>Facilitate secure payment methods, such as wire transfers, certified funds, and credit card transactions.</li><li>Maintain thorough and accurate records of merchant communications and associated documentation.</li><li>Digitally organize and manage internal and external files related to merchant accounts.</li></ul><h2>Essential Skills</h2><ul><li>At least one year of collections experience.</li><li>Demonstrated expertise in collections within the commercial lending sector.</li><li>Proven ability to negotiate effectively and utilize skip-tracing techniques.</li><li>Professional and composed phone demeanor with a talent for remaining calm and diplomatic in high-pressure situations.</li><li>Exceptional written and verbal communication skills.</li><li>Proficient in Microsoft Word, Excel, and standard office equipment.</li><li>Meticulous attention to detail, ensuring efficient error identification and resolution.</li></ul><h2>Why Work Here?</h2>Enjoy a competitive rate with NO CAP monthly incentives. Work in a smaller, family-oriented company that values employee engagement and offers a casual work environment. Benefit from health insurance, a matching 401K plan, and the flexibility to manage personal appointments. Our company culture emphasizes &#39;work hard, play hard,&#39; with regular weekly meetings, individual touchpoints, and monthly potlucks. We are committed to our values and ensure that each team member is supported and accountable. <h2>Work Environment</h2>The schedule is Monday - Friday from 8:00 am to 5:00 pm. The work environment is collaborative and supportive, with a focus on individual attention and team engagement.

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