<h1 style="font-weight: 700;">Job Title: Credit and Collections Specialist</h1><br><h2>Job Description</h2><p>As a Credit and Collections Specialist, you will monitor accounts receivable aging and customer accounts to minimize past due accounts. You will contact customers to follow up on account statuses and past due balances, maintaining detailed notes in the database. You will also be responsible for initiating collection calls, emails, faxes, and letters, performing customer revenue and accounts receivable trend analysis, identifying bad debts for management review, and assisting in bank reporting and compliance related to accounts receivable. Additionally, you will have the opportunity to cross-train with other corporate finance functions.</p><br><h2>Responsibilities</h2><ul><li>Monitor accounts receivable aging and customer accounts to minimize past due accounts.</li><li>Contact customers to follow up on account statuses and past due balances, and make notes in the database.</li><li>Maintain internal and external customer relationships.</li><li>Initiate collection calls, emails, faxes, and letters.</li><li>Perform customer revenue and accounts receivable trend analysis.</li><li>Identify bad debts for management review.</li><li>Assist in bank reporting and compliance as it relates to accounts receivable.</li><li>Cross-train with other corporate finance functions.</li></ul><h2>Essential Skills</h2><ul><li>Accounts receivable experience.</li><li>Proficiency in Microsoft Excel.</li><li>Collections experience.</li><li>Ability to handle high volume and high dollar accounts.</li><li>Strong dispute resolution and data analysis skills.</li></ul><h2>Additional Skills &amp; Qualifications</h2><ul><li>Associate degree or at least four years of industry-related collections experience.</li><li>Direct Store Delivery or Route Accounting experience is a plus.</li><li>Experience with route accounting or ERP systems (High Radius and S4 a plus), including daily balancing and database management.</li><li>Good understanding of payment, invoicing, and AR reporting processes.</li><li>Excellent communication skills.</li><li>Ability to analyze customer aging reports to minimize delinquencies and identify risk.</li><li>Proficiency in Microsoft Word, PowerPoint, and Access.</li><li>Well-organized and self-directed with minimal oversight required.</li><li>Displays leadership potential.</li><li>Advanced problem-solving skills.</li><li>Experience with customer relations or customer service functionalities.</li><li>Proven track record in collections, including negotiations and other options to secure payment is a plus.</li><li>Accounting and/or bookkeeping experience is a plus.</li></ul><h2>Work Environment</h2><p>Work in a large office located in the Panasonic Building off 56th and Tower Road. The schedule is hybrid, with three days in the office and two days working from home, Monday to Friday, from 7 am to 3:30 pm. The office features an open concept with low-walled cubicles, and managers sit in cubicles with the team. Enjoy a fast-paced environment with high volumes and the need to pivot quickly. The office offers free Red Bull. You will be managing accounts in the millions of dollars.</p><br>

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Credit And Collections Specialist

<h1><strong> Credit and Collections Specialist</strong></h1><p><br></p><h2>Job Description</h2><p>As a Credit and Collections Specialist, you will monitor accounts receivable aging and customer accounts to minimize past due accounts. You will contact customers to follow up on account statuses and past due balances, maintaining detailed notes in the database. You will also be responsible for initiating collection calls, emails, faxes, and letters, performing customer revenue and accounts receivable trend analysis, identifying bad debts for management review, and assisting in bank reporting and compliance related to accounts receivable. Additionally, you will have the opportunity to cross-train with other corporate finance functions.</p><p><br></p><h2>Responsibilities</h2><ul><li>Monitor accounts receivable aging and customer accounts to minimize past due accounts.</li><li>Contact customers to follow up on account statuses and past due balances, and make notes in the database.</li><li>Maintain internal and external customer relationships.</li><li>Initiate collection calls, emails, faxes, and letters.</li><li>Perform customer revenue and accounts receivable trend analysis.</li><li>Identify bad debts for management review.</li><li>Assist in bank reporting and compliance as it relates to accounts receivable.</li><li>Cross-train with other corporate finance functions.</li></ul><h2>Essential Skills</h2><ul><li>Accounts receivable experience.</li><li>Proficiency in Microsoft Excel.</li><li>Collections experience.</li><li>Ability to handle high volume and high dollar accounts.</li><li>Strong dispute resolution and data analysis skills.</li></ul><h2>Additional Skills &amp; Qualifications</h2><ul><li>Associate degree or at least four years of industry-related collections experience.</li><li>Direct Store Delivery or Route Accounting experience is a plus.</li><li>Experience with route accounting or ERP systems (High Radius and S4 a plus), including daily balancing and database management.</li><li>Good understanding of payment, invoicing, and AR reporting processes.</li><li>Excellent communication skills.</li><li>Ability to analyze customer aging reports to minimize delinquencies and identify risk.</li><li>Proficiency in Microsoft Word, PowerPoint, and Access.</li><li>Well-organized and self-directed with minimal oversight required.</li><li>Displays leadership potential.</li><li>Advanced problem-solving skills.</li><li>Experience with customer relations or customer service functionalities.</li><li>Proven track record in collections, including negotiations and other options to secure payment is a plus.</li><li>Accounting and/or bookkeeping experience is a plus.</li></ul><h2>Work Environment</h2><p>Work in a large office located in the Panasonic Building off 56th and Tower Road. The schedule is hybrid, with three days in the office and two days working from home, Monday to Friday, from 7 am to 3:30 pm. The office features an open concept with low-walled cubicles, and managers sit in cubicles with the team. Enjoy a fast-paced environment with high volumes and the need to pivot quickly. The office offers free Red Bull. You will be managing accounts in the millions of dollars.</p>

<h1><strong>Credit and Collections Specialist</strong></h1><p><br></p><h2>Job Description</h2><p>Responsible for managing, researching, and answering credit card disputes and chargeback cases. Manages and monitors outstanding debts for the company. Works in conjunction with the collection agency to obtain payment and provide assistance to the collection agency to speed up the collection process. Serves as a liaison between the credit card companies, concessionaires, and internal departments to ensure cases are resolved in the most effective manner, providing excellent customer service to both our internal and external clients.</p><p><br></p><h2>Responsibilities</h2><ul><li>Research, analyze, and answer disputes and chargeback cases for different credit card types.</li><li>Compose letters to respond to cases in accordance with the Credit Card Association guidelines and company terms and conditions.</li><li>Manage all outstanding bills, promissory notes, and payments for the company.</li><li>Facilitate and track the payment of outstanding notes from different sources within the company and incoming from third parties.</li><li>Maintain the Direct Promissory Notes report with weekly additions and updates for payments collected and unsuccessful closed cases.</li><li>Follow up with credit card companies on answered cases and monitor case results.</li><li>Track and maintain a low record of lost cases.</li><li>Maintain the dispute/chargeback cases log up to date.</li><li>Prepare schedules and analyses for credit card transactions.</li><li>Act as a liaison between credit card companies, collection agency, and internal departments.</li><li>Collect funds due to the company using excellent customer service skills to maintain the company&#39;s image.</li><li>Review and maintain collection agency files on a monthly basis.</li><li>Perform other accounting operations duties as required by management.</li><li>Perform other job-related functions as assigned.</li></ul><h2>Skills &amp; Qualifications</h2><ul><li>Credit card chargeback experience a Must</li><li>Associate&#39;s Degree or higher education level in Accounting/Business field preferred.</li><li>Minimum of two years of experience in accounting operations, customer service, hospitality, and/or claims resolution.</li></ul><h2>Work Environment</h2><p>The work schedule is Monday to Friday, with the option to work from home on Wednesday and Fridays, totaling 40 hours per week from 8:30 AM to 5:00 PM. The work environment is professional and collaborative, offering an opportunity to work with a great team and company.</p>

<h1><strong>Credit and Collections Specialist </strong></h1><p><br></p><h2>Job Description</h2><p>Responsible for managing, researching, and answering credit card disputes and chargeback cases. Manages and monitors outstanding debts for the company. Works in conjunction with the collection agency to obtain payment and provide assistance to the collection agency to speed up the collection process. Serves as a liaison between the credit card companies, concessionaires, and internal departments to ensure cases are resolved in the most effective manner, providing excellent customer service to both our internal and external clients.</p><p><br></p><h2>Responsibilities</h2><ul><li>Research, analyze, and answer disputes and chargeback cases for different credit card types.</li><li>Compose letters to respond to cases in accordance with the Credit Card Association guidelines and company terms and conditions.</li><li>Manage all outstanding bills, promissory notes, and payments for the company.</li><li>Facilitate and track the payment of outstanding notes from different sources within the company and incoming from third parties.</li><li>Maintain the Direct Promissory Notes report with weekly additions and updates for payments collected and unsuccessful closed cases.</li><li>Follow up with credit card companies on answered cases and monitor case results.</li><li>Track and maintain a low record of lost cases.</li><li>Maintain the dispute/chargeback cases log up to date.</li><li>Prepare schedules and analyses for credit card transactions.</li><li>Act as a liaison between credit card companies, collection agency, and internal departments.</li><li>Collect funds due to the company using excellent customer service skills to maintain the company&#39;s image.</li><li>Review and maintain collection agency files on a monthly basis.</li><li>Perform other accounting operations duties as required by management.</li><li>Perform other job-related functions as assigned.</li></ul><h2>Skills &amp; Qualifications</h2><ul><li>Credit card chargeback experience a Must</li><li>Associate&#39;s Degree or higher education level in Accounting/Business field preferred.</li><li>Minimum of two years of experience in accounting operations, customer service, hospitality, and/or claims resolution. </li></ul>

<h3><strong>Job Posting: Cross-Border Logistics Manager</strong></h3><p><strong>Location:</strong> Jacksonville, Florida</p><p><br></p><p><strong>Company Overview: </strong>Join a dynamic and forward-thinking logistics company specializing in cross-border operations. We are committed to providing exceptional service and innovative solutions to our clients, ensuring seamless movement of goods across borders.</p><p><br></p><p><strong>Position Overview: </strong>We are seeking a Cross-Border Logistics Manager to join our team in Jacksonville, Florida. This role requires a seasoned professional with a deep understanding of cross-border logistics, tariffs, and the ability to navigate the complexities of international trade. The ideal candidate will be a strategic thinker, capable of leading a team and driving operational excellence.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage Cross-Border Operations: Oversee the movement of goods between Mexico and Canada, ensuring compliance with all regulations and tariffs.</li><li>Financial Management: Work with carriers to expedite payments, aiming to reduce the need for factoring receivables.</li><li>Strategic Planning: Develop and implement strategies to optimize warehousing and logistics operations, especially in preparation for potential strikes or disruptions.</li><li>Client Relations: Build and maintain strong relationships with customers, providing solutions to their logistics challenges.</li><li>Team Leadership: Lead and mentor a team, fostering a collaborative and high-performance culture.</li><li>Research and Development: Conduct research to stay ahead of industry trends and implement best practices.</li><li>Business Development: Leverage existing relationships and develop new business opportunities, ideally bringing a small book of business.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Experience: Minimum of 2-3 years in cross-border logistics or a related field. Experience with Mexico and Canada borders is highly desirable.</li><li>Skills: Strong analytical and problem-solving skills, excellent communication and interpersonal abilities, and proficiency in logistics software.</li><li>Leadership: Proven ability to lead and develop a team, with experience in managing direct reports.</li><li>Education: Bachelor’s degree in Logistics, Supply Chain Management, or a related field is preferred.</li><li>Travel: Willingness to travel as needed in the future.</li></ul>

Cross-Border Logistics Manager

<p><br></p><p><strong>Monday-Friday </strong></p><p><strong>Start Time would be 4:00 am or 5:00 am </strong></p><p><br></p><p><strong>As a Customer Experience Representative, you will play a crucial role in ensuring our customers receive exceptional service. Your responsibilities will include:</strong></p><p><br></p><ul><li>Order Management: Review the accuracy of incoming orders and efficiently collect and input orders submitted via fax, email, voicemail, or online order entry systems.</li><li>Account Support: Provide comprehensive support to the Account Specialist, ensuring seamless order processing and customer satisfaction.</li><li>Data Entry: Accurately process orders and perform data entry tasks to maintain up-to-date and precise records.</li><li>Quality Assurance: Ensure the accuracy of outgoing orders, verifying all details before final submission.</li><li>Office Support: Operate as an integral part of the office support staff, assisting with various administrative tasks.</li><li>Document Management: Scan, file, and upload documents to maintain organized and accessible records.</li><li>Office Supplies Management: Order and manage office supplies to ensure the office runs smoothly.</li><li>Scheduling Assistance: Assist with scheduling appointments and managing calendars to optimize efficiency.</li></ul><p><strong>Qualifications:</strong></p><p><br></p><ul><li>Strong attention to detail and accuracy.</li><li>Excellent organizational and multitasking skills.</li><li>Proficient in data entry and office software.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li><li>Proficient in Microsoft Office Suit</li></ul>

Customer Experience Representative

<h1><strong>Job Title: Owners Relations Specialist</strong></h1><p><br></p><h2>Job Description</h2><p>We are looking for someone to help assist landowners across various areas of the business, working with different departments to address issues, manage document control, and respond to inquiries. You will scan documents into the internal database, create and monitor Salesforce accounts and cases, prepare and mail Change of Address and ACH forms, and process new or revised owner account data. You will also answer incoming calls on the Owner Relations hotline, create and maintain strong relationships with interest partners and industry peers, and research owner inquiries related to discrepancies in payments, interests, and settlements.</p><p><br></p><h2>Responsibilities</h2><ul><li>Scan documents into internal database as needed</li><li>Create and monitor Salesforce accounts and cases</li><li>Prepare and mail Change of Address and ACH forms</li><li>Process new or revised owner account data</li><li>Answer incoming calls on Owner Relations hotline</li><li>Create and maintain strong relationships with interest partners and industry peers</li><li>Research owner inquiries related to discrepancies in payments, interests, and settlements</li><li>Confirm decimal interests by calculating various interest types such as working interest, net revenue interest, NPRI, overriding interests, Take in Kind (TIK)</li><li>Analyze data to confirm leasehold HBP status, including but not limited to GIS Maps, the person and Glancer</li><li>Review lease documents to confirm lease term, royalty percentage, gas price, deductions, and market enhancement</li><li>Provide assistance to the legal department to resolve claims and civil matters</li><li>Other Land Department responsibilities as assigned</li></ul><h2>Essential Skills</h2><ul><li>0-2 years of experience in a related field</li><li>High school diploma or GED</li><li>Ability to build strong relationships</li><li>Excellent communication skills, both oral and written</li><li>Ability to manage stressful situations to a positive outcome</li><li>Professional demeanor and proven ability to work in a team environment across cross-functional teams</li><li>Self-motivated</li><li>Ability to adapt and work under pressure</li><li>Ability to prioritize workflow based on specific deadlines</li><li>Demonstrated ability to positively influence peers via actions and directives to accomplish organizational goals</li><li>Possess excellent organizational, communication, and problem-solving skills</li><li>Excellent computer skills including MS Word, Excel, PowerPoint, Outlook, and cloud-based CRM applications</li></ul><h2>Additional Skills &amp; Qualifications</h2><ul><li>Oil and Gas <span style="color: rgb(8, 7, 7); background-color: none;">background</span> would be beneficial</li><li>0-2 years of administrative <span style="color: rgb(8, 7, 7); background-color: none;">background</span> with customer service experience</li><li>No degree required, but a diploma is needed</li></ul>

Customer Relations Specialist

<h1><strong>Job Title: Owners Relations Specialist- (Customer Service / Data Entry)</strong></h1><p><br></p><h2>Job Description</h2><p>We are looking for someone to help assist landowners across various areas of the business, working with different departments to address issues, manage document control, and respond to inquiries. You will scan documents into the internal database, create and monitor Salesforce accounts and cases, prepare and mail Change of Address and ACH forms, and process new or revised owner account data. You will also answer incoming calls on the Owner Relations hotline, create and maintain strong relationships with interest partners and industry peers, and research owner inquiries related to discrepancies in payments, interests, and settlements.</p><p><br></p><h2>Responsibilities</h2><ul><li>Scan documents into internal database as needed</li><li>Create and monitor Salesforce accounts and cases</li><li>Prepare and mail Change of Address and ACH forms</li><li>Process new or revised owner account data</li><li>Answer incoming calls on Owner Relations hotline</li><li>Create and maintain strong relationships with interest partners and industry peers</li><li>Research owner inquiries related to discrepancies in payments, interests, and settlements</li><li>Confirm decimal interests by calculating various interest types such as working interest, net revenue interest, NPRI, overriding interests, Take in Kind (TIK)</li><li>Analyze data to confirm leasehold HBP status, including but not limited to GIS Maps, the person and Glancer</li><li>Review lease documents to confirm lease term, royalty percentage, gas price, deductions, and market enhancement</li><li>Provide assistance to the legal department to resolve claims and civil matters</li><li>Other Land Department responsibilities as assigned</li></ul><h2>Essential Skills</h2><ul><li>0-2 years of experience in a related field</li><li>High school diploma or GED</li><li>Ability to build strong relationships</li><li>Excellent communication skills, both oral and written</li><li>Ability to manage stressful situations to a positive outcome</li><li>Professional demeanor and proven ability to work in a team environment across cross-functional teams</li><li>Self-motivated</li><li>Ability to adapt and work under pressure</li><li>Ability to prioritize workflow based on specific deadlines</li><li>Demonstrated ability to positively influence peers via actions and directives to accomplish organizational goals</li><li>Possess excellent organizational, communication, and problem-solving skills</li><li>Excellent computer skills including MS Word, Excel, PowerPoint, Outlook, and cloud-based CRM applications</li></ul><h2>Additional Skills &amp; Qualifications</h2><ul><li>Oil and Gas <span style="color: rgb(8, 7, 7); background-color: none;">background</span> would be beneficial</li><li>0-2 years of administrative <span style="color: rgb(8, 7, 7); background-color: none;">background</span> with customer service experience</li><li>No degree required, but a diploma is needed</li></ul>

<h1><strong>Job Title: Owners Relations Specialist- (Customer Service / Data Entry)</strong></h1><p><br></p><h2>Job Description</h2><p>We are looking for someone to help assist landowners across various areas of the business, working with different departments to address issues, manage document control, and respond to inquiries. You will scan documents into the internal database, create and monitor Salesforce accounts and cases, prepare and mail Change of Address and ACH forms, and process new or revised owner account data. You will also answer incoming calls on the Owner Relations hotline, create and maintain strong relationships with interest partners and industry peers, and research owner inquiries related to discrepancies in payments, interests, and settlements.</p><p><br></p><h2>Responsibilities</h2><ul><li>Scan documents into internal database as needed</li><li>Create and monitor Salesforce accounts and cases</li><li>Prepare and mail Change of Address and ACH forms</li><li>Process new or revised owner account data</li><li>Answer incoming calls on Owner Relations hotline</li><li>Create and maintain strong relationships with interest partners and industry peers</li><li>Research owner inquiries related to discrepancies in payments, interests, and settlements</li><li>Confirm decimal interests by calculating various interest types such as working interest, net revenue interest, NPRI, overriding interests, Take in Kind (TIK)</li><li>Analyze data to confirm leasehold HBP status, including but not limited to GIS Maps, the person and Glancer</li><li>Review lease documents to confirm lease term, royalty percentage, gas price, deductions, and market enhancement</li><li>Provide assistance to the legal department to resolve claims and civil matters</li><li>Other Land Department responsibilities as assigned</li></ul><h2>Essential Skills</h2><ul><li>0-2 years of experience in a related field</li><li>High school diploma or GED</li><li>Ability to build strong relationships</li><li>Excellent communication skills, both oral and written</li><li>Ability to manage stressful situations to a positive outcome</li><li>Professional demeanor and proven ability to work in a team environment across cross-functional teams</li><li>Self-motivated</li><li>Ability to adapt and work under pressure</li><li>Ability to prioritize workflow based on specific deadlines</li><li>Demonstrated ability to positively influence peers via actions and directives to accomplish organizational goals</li><li>Possess excellent organizational, communication, and problem-solving skills</li><li>Excellent computer skills including MS Word, Excel, PowerPoint, Outlook, and cloud-based CRM applications</li></ul><h2>Additional Skills &amp; Qualifications</h2><ul><li>Oil and Gas experience would be beneficial</li><li>0-2 years of administrative experience with customer service experience</li></ul><p>No degree required, but a diploma is needed</p>

<h1><strong>Job Title: Customer Care Representative</strong></h1><p><br></p><h2>Job Description</h2><p>The candidate will be responsible for assisting customers from their initial online inquiries or phone calls through to the point of sale, ensuring they are highly involved in the sales process.</p><p><br></p><h2>Responsibilities</h2><ul><li>Respond to customer inquiries regarding new and pre-owned vehicle inventory via telephone and Internet daily.</li><li>Answer customer responses and reply to customer emails daily.</li><li>Promptly respond to incoming sales calls and customer inquiries as they are received.</li><li>Determine vehicle needs by asking questions and listening to customer needs.</li><li>Recommend alternate vehicle choices when necessary.</li><li>Stay updated on new products, features, accessories, and recommend them to customers.</li><li>Make follow-up calls to customers daily according to a predetermined work plan.</li><li>Maintain a follow-up system to encourage repeat and referral business, contributing to customer satisfaction.</li><li>Maintain and consistently implement a prospect development system.</li><li>Set appointments with prospects to visit the showroom or meet at a location of their choice.</li><li>Meet with prospects during appointment times, review vehicle choices and features, work through all steps to the sale, and finalize purchases and paperwork with customers and dealership staff.</li><li>Establish, implement, and maintain personal income goals consistent with dealership productivity standards.</li></ul><h2>Essential Skills</h2><ul><li>2+ years of face-to-face customer service experience, preferably within the retail or restaurant industry.</li><li>Proficiency with Microsoft Office.</li><li>Professional demeanor and willingness to engage with customers via email, telephone, and in person.</li><li>Comfortable with data entry work, recording customer information into the customer service database.</li></ul><h2>Additional Skills &amp; Qualifications</h2><ul><li>Ability to answer incoming customer inquiries via phone and email.</li><li>Collaborate with management teams to stay updated on new products, services, and policies.</li><li>Record customer information within the customer service database.</li><li>Engage with clients in a friendly and professional manner while actively listening to their concerns.</li></ul><h2>Work Environment</h2><p>The candidate will work at the dealership in Horsham, PA, and will have their own cubicle with a phone and computer setup. They will be part of a team of about five other people, including other customer service representatives and a sales manager. The dress code is business casual. The work hours are as follows: two days a week from 9 AM to 5 PM, two days a week from 9 AM to 8 PM, and every Saturday from 9 AM to 5 PM. The candidate will have one day off during the week, which can be coordinated with management</p>

Customer Service Administrative Assistant

<h1 style="font-weight: 700;">Job Title: Customer Service Administrative Assistant</h1><br><h2>Job Description</h2><p>The candidate will be responsible for assisting customers from initial online inquiries and phone calls up until the point of sale, playing a significant role in the sales process.</p><br><h2>Responsibilities</h2><ul><li>Respond to customer inquiries daily via telephone and Internet regarding new and pre-owned vehicle inventory.</li><li>Answer customer responses and reply to customer emails daily.</li><li>Promptly respond to incoming sales calls and customer inquiries as they are received.</li><li>Determine vehicle needs by asking questions and listening to customer needs.</li><li>Recommend alternate vehicle choices when necessary.</li><li>Stay informed about new products, features, accessories, and recommend them to customers.</li><li>Make follow-up calls to customers daily according to a predetermined work plan.</li><li>Maintain a follow-up system to encourage repeat and referral business, contributing to customer satisfaction.</li><li>Maintain a prospect development system and consistently implement that system.</li><li>Set appointments with prospects to visit the showroom or meet at a place of their choice.</li><li>Meet with prospects during appointment times, review vehicle choices and features, and finalize purchases and paperwork with customers and dealership staff.</li><li>Establish, implement, and maintain personal income goals consistent with dealership standards of productivity.</li><li>Move vehicles from the lot to the front of the store for customers to take test drives and accompany customers on test drives.</li></ul><h2>Essential Skills</h2><ul><li>2+ years of face-to-face customer service experience, preferably within the retail or restaurant industry.</li><li>Proficiency with Microsoft Office.</li><li>Professional demeanor and willingness to speak with customers via email, telephone, and in person.</li><li>Comfortable with data entry work, recording customer information into the customer service database.</li></ul><h2>Additional Skills &amp; Qualifications</h2><ul><li>Ability to answer incoming customer inquiries via phone and email.</li><li>Collaborate with management teams to stay updated on new products, services, and policies.</li><li>Engage with clients in a friendly and professional manner while actively listening to their concerns.</li></ul><h2>Work Environment</h2><p>The candidate will work at the dealership in Horsham, PA, in their own cubicle equipped with a phone and computer setup. They will work alongside a team of about five other people, including other customer service representatives and a sales manager. The dress code is business casual. The hours are as follows: two days a week from 9 AM to 5 PM, two days a week from 9 AM to 8 PM, and every Saturday from 9 AM to 5 PM. The candidate will have one day off during the week, which can be coordinated with management.</p><br>

<h1 style="font-weight: 700;">Job Title: Customer Service Representative I</h1><br><h2>Job Description</h2><p>The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client&#39;s issue, offering possible solutions, or providing follow-up as needed. Customer service agents may be inbound, outbound, or a combination of both.</p><br><h2>Responsibilities</h2><ul><li>Resolve customers&#39; service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.</li><li>Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.</li><li>Refer unresolved customer grievances to designated departments for further investigation.</li><li>Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments as well as actions taken.</li></ul><h2>Essential Skills</h2><ul><li>Verbal and written communication skills</li><li>Attention to detail</li><li>Customer service skills</li><li>Interpersonal skills</li><li>Ability to work independently and manage one&#39;s time</li><li>Ability to accurately document and record customer/client information</li><li>Previous experience with computer applications such as MS Outlook or data entry software</li></ul><h2>Additional Skills &amp; Qualifications</h2><ul><li>High school diploma or GED preferred</li><li>0-2 years of customer service-related experience required</li><li>Experience with receptionist duties</li><li>Knowledge of medical terminology</li><li>Experience handling phones</li></ul><h2>Work Environment</h2><p>The work environment includes a call center setting where customer interactions are handled via phone. The role may involve working independently and managing one&#39;s time effectively. Familiarity with computer applications such as MS Outlook or data entry software is necessary.</p><br>

Customer Service Rep. I

<h1><strong>Job Title: Customer Service Representative I</strong></h1><p><br></p><h2>Job Description</h2><p>The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client&#39;s issue, offering possible solutions, or providing follow-up as needed. Customer service agents may be inbound, outbound, or a combination of both.</p><p><br></p><h2>Responsibilities</h2><ul><li>Resolve customers&#39; service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.</li><li>Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.</li><li>Refer unresolved customer grievances to designated departments for further investigation.</li><li>Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments as well as actions taken.</li></ul><h2>Essential Skills</h2><ul><li>Verbal and written communication skills</li><li>Attention to detail</li><li>Customer service skills</li><li>Interpersonal skills</li><li>Ability to work independently and manage one&#39;s time</li><li>Ability to accurately document and record customer/client information</li><li>Previous experience with computer applications such as MS Outlook or data entry software</li></ul><h2>Additional Skills &amp; Qualifications</h2><ul><li>High school diploma or GED preferred</li><li>1-2 years of customer service-related experience required</li><li>Experience with receptionist duties</li><li>Knowledge of medical terminology</li><li>Experience handling phones</li></ul><h2>Work Environment</h2><p>The work environment includes a call center setting where customer interactions are handled via phone. The role may involve working independently and managing one&#39;s time effectively. Familiarity with computer applications such as MS Outlook or data entry software is necessary.</p>

<h1><strong>Job Description</strong></h1><p>You will serve as an expeditor and logistics point of contact, ensuring effective and timely communication with customers and managing assigned customer accounts.</p><p><br></p><h2>Responsibilities</h2><ul><li>Serve as the first point of contact for customers when processing orders and requests.</li><li>Manage customer complaints, returns, and invoices in a timely manner.</li><li>Respond to customer requests for product information and samples.</li><li>Ensure proper corrective actions are taken for customer complaints, documenting information appropriately.</li><li>Provide training and mentoring for Customer Service Coordinators as needed.</li><li>Manage customer portals, including recovering PO’s and re-entering invoice data.</li><li>Collaborate with internal teams such as Supply Chain and Sales to manage situations impacting the customer.</li><li>Escalate any urgent issues to sales and management as appropriate.</li><li>Obtain required approvals to issue customer credits.</li><li>Track shipments for customers and provide assistance in expediting.</li><li>Manage consignment process for approved customers, questioning any discrepancies in inventory.</li></ul><h2>Essential Skills</h2><ul><li>Customer Service experience in a manufacturing environment.</li><li>Experience in order management and managing customer accounts.</li><li>Effective and timely communication skills.</li><li>Proficiency in Microsoft Word, Excel, and PowerPoint.</li><li>Team player mentality.</li><li>Ability to determine the quickest, most effective ways to answer customer questions and find solutions.</li></ul><h2>Additional Skills &amp; Qualifications</h2><ul><li>Experience in logistics, customer service, data entry, and inventory management.</li><li>Knowledge of supply chain processes.</li><li>Strong customer support skills.</li></ul><h2>Work Environment</h2><p>This role operates Monday to Friday from 8:00 AM to 4:30 PM, with three days in-office (Tuesday to Thursday) and two days remote (Monday and Friday). Initial training will be on-site from 8:30 AM to 5:00 PM for 3-4 weeks. This is an excellent opportunity to get your foot in the door with the company, with potential for internal mobility after six months in the contract role.</p>

Customer Service Representative

<p style="text-align: center;"><strong>Customer Service Representative in Tempe</strong></p><p><br></p><p><strong>Job Description</strong></p><p>As a Customer Service Representative, you will support thousands of drivers across the country using two-way audio and video communication. You will verify</p><p>necessary specifications on trucks, coordinate and communicate updates daily, and assist with arrivals, loading, unloading, and departures at warehouses,</p><p>facilities, and distribution centers. This role requires extreme attention to detail, the ability to work in a fast-paced environment, and strong computer skills.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Support drivers using two-way audio and video communication</li><li>Verify and identify necessary specifications on trucks and trailers</li><li>Coordinate and communicate updates with all parties involved in warehouse and distribution center operations</li><li>Manage gate operations to allow onsite associates to focus on their tasks</li><li>Communicate clearly with approximately 200 drivers daily</li></ul><p><strong>Essential Skills</strong></p><ul><li>Customer service skills and awareness</li><li>Proficiency in Microsoft Office</li><li>Strong phone etiquette</li><li>Great customer skills and awareness</li><li>Excellent communication and people skills</li></ul><p><strong>Qualifications</strong></p><ul><li>One year or more of high-volume customer support experience (call center preferred)</li><li>Experience in retail customer service</li><li>Ability to follow standard operating procedures and strong problem-solving skills</li><li>Proficiency in Microsoft Excel</li><li>Ability to multi-task and work on multiple projects</li><li>Quick learning capability and ability to work in a fast-paced environment</li></ul><p><strong>Work Environment</strong></p><p>Training is in person and on-site for 3 weeks normally from Monday to Friday, 8 am - 4:30 pm. After training, the schedule is to be determined, but candidates must be open to working 5 days a week, any day of the week, including weekends. Regular schedules outside mandatory overtime are 6 am - 2:30 pm or 8:30 am - 5:00pm. Shifts can cover any hours from 6am - 6pm (10-hour shifts) after training. This role is onsite 5 days per week with no work-from-home or hybrid</p><p>options. Overtime is necessary from October through January. Candidates must be open to working holidays and flexible with shift patterns, including Thursday - Monday, Friday - Tuesday, Saturday - Wednesday, or Sunday - Thursday.</p><p><br></p><p>#azjobs2025</p>

<p><strong>Monday-Friday </strong></p><p><strong>Start Time would be 8:00 am-5:00 pm</strong></p><p>Pay Rate $21.00</p><p><br></p><p><strong>As a Customer Experience Representative, you will play a crucial role in ensuring our customers receive exceptional service. Your responsibilities will include:</strong></p><p><br></p><ul><li>Order Management: Review the accuracy of incoming orders and efficiently collect and input orders submitted via fax, email, voicemail, or online order entry systems.</li><li>Account Support: Provide comprehensive support to the Account Specialist, ensuring seamless order processing and customer satisfaction.</li><li>Data Entry: Accurately process orders and perform data entry tasks to maintain up-to-date and precise records.</li><li>Quality Assurance: Ensure the accuracy of outgoing orders, verifying all details before final submission.</li><li>Reception Duties: Serve as a receptionist when necessary, greeting visitors and managing incoming calls with professionalism.</li><li>Document Management: Scan, file, and upload documents to maintain organized and accessible records.</li><li>Answer and route calls. </li><li>Scheduling Assistance: Assist with scheduling appointments and managing calendars to optimize efficiency.</li></ul><p><strong>Qualifications:</strong></p><p><br></p><ul><li>Strong attention to detail and accuracy.</li><li>Excellent organizational and multitasking skills.</li><li>Proficient in data entry and office software.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li><li>Proficient in Microsoft Office Suite</li></ul>

<p style="text-align: center;"><strong>Customer Service Representative</strong></p><p><br></p><p><strong>Job Description</strong></p><p>Seeking a customer service representative for a growing team at a large call center in Tempe, AZ. The role will involve helping internal customers with</p><p>various delays or disruptions that arise in a warehouse and logistics environment. The ideal candidate will have experience in a high-volume call</p><p>center using multiple internal systems. They will also be solution oriented, calm, patient, and have a strong desire to help their colleagues.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Deliver an outstanding carrier and driver experience while providing solutions in a call center environment.</li><li>Research and problem-solve transportation issues, setting appropriate expectations.</li><li>Work in a fast-paced environment, adhering to schedules for start and stop times and breaks</li><li>Make outbound calls to understand and resolve transportation issues.</li><li>Support workload surges and weather-related operations with significant overtime during peak season from October to January each year</li><li>Use internal systems to gather data from multiple sources for reporting.</li><li>Work with cross-functional teams.</li><li>Provide support to field teams in driver assignment, load acceptance, and driver/equipment availability.</li></ul><p><strong>Essential Skills</strong></p><ul><li>One year of call center experience required preferably in logistics, collections, escalations, or help desk support</li><li>Aptitudeand ability to work through ambiguous situations</li><li>Deep dive each issue by using critical thinking skills, de-escalation skills, then finding a resolution</li><li>Ability to navigate multiple systems and tools while supporting customers</li><li>Adaptability is critical as processes can change often</li></ul><p><strong>Job Type</strong></p><p>This is a Contract-to-Hire position.</p><p><br></p><p><strong>Work Environment</strong></p><p>This role requires all employees to work onsite 5 days per week. The shift hours are from 9:30 am to 6:00 pm MST. All employees must be available to work</p><p>weekends. Shift patterns are five consecutive days of work and two days off, except when in mandatory overtime which is from October to January each year.</p>

<p><strong>Job Description:</strong></p><p>As a Service Coordinator, you will be responsible for processing and scheduling new Service Work Orders using our CRM system. Your tasks will include preparing and processing service quotes, orders, and tickets, logging technician check-ins, and coordinating field service activities. You will interface with Field Services Engineers, third-party Technicians, General Contractors, Electricians, and Tile vendors to ensure the completion of Service Work Orders. Additionally, you will review service paperwork, communicate with Account Managers, update our ERP system, maintain job status, and follow up on service schedules.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Process and schedule new Service Work Orders using the company’s CRM system.</li><li>Prepare and process service quotes, orders, and tickets.</li><li>Log technician check-ins and check-outs.</li><li>Coordinate field service activities.</li><li>Interface with Field Services Engineers, third-party Technicians, General Contractors, Electricians, and Tile vendors to complete Service Work Orders.</li><li>Review technician service paperwork to confirm service completion and accuracy.</li><li>Communicate and interact with Account Managers to revise purchase orders and NTE as required.</li><li>Update the company’s ERP system for each device replaced.</li><li>Maintain job status and update customer work order portals or communicate directly with customers via email/phone.</li><li>Follow up on Service Work Orders to ensure they are on schedule.</li><li>Process return labels and RMAs for unused products.</li><li>Verify vendor invoices for accuracy.</li><li>Post new Service Orders in the company&#39;s order processing system upon job completion.</li><li>Attach required documents and process Service Orders for invoicing.</li><li>Create and monitor reports as needed.</li></ul><p><strong>Additional Skills &amp; Qualifications:</strong></p><ul><li>ERP or CRM knowledge - Microsoft Dynamics is ideal but not required.</li><li>1+ years of experience in install, field service coordination, or dispatch.</li><li>Recent college graduates looking to start their career are welcome.</li><li>Experience in a construction or manufacturing environment.</li><li>Proficiency in Microsoft Office.</li><li>Experience with invoicing and order processing.</li><li>Project scheduling and coordination skills.</li></ul><p><br></p>

<h1 style="text-align: center;"><strong>Customer Service Representative</strong></h1><p><br></p><h2>Job Description</h2><p>Our client&#39;s Transportation Operations team is seeking a highly skilled and motivated Logistics Specialists to assist in the management of daily freight movements flowing into and out of our North American fulfillment centers and our associated fulfillment network. This is an exciting opportunity to join a team in a huge growth area. An ideal candidate has experience in transportation and excellent customer service skills. He/she has the ability to coordinate between multiple parties to ensure high levels of customer service. This job will require exceptional communication skills while having the ability to work independently in a high pressure environment.</p><p><br></p><h2>Responsibilities</h2><ul><li>Continual, tactical communication and account management with external customers (Carriers, Vendors/Suppliers).</li><li>Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed.</li><li>Review data and reports related to appointment and arrival times and the ability to make business decisions/process improvement based off of reported data.</li><li>Excellent communication, both verbal and written as you will be required to create a narrative outlining your weekly findings and the variances to goals and present these finding in a review.</li><li>Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.</li><li>Lead initiatives to re-engineer business processes and identify and eliminate root causes of defects in order to drive efficiency in transportation operations.</li><li>Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.</li><li>Develop performance metrics to assist with driving business results.</li><li>Ability to scope out business and functional requirements for the tech teams who create and enhance the software systems and tools we use.</li><li>Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.</li></ul><h2>Essential Skills</h2><ul><li>Logistics</li><li>Customer service</li><li>Operations</li><li>Transportation</li><li>Account specialist</li><li>Account management</li><li>Excel</li><li>Third party</li><li>Supply chain</li><li>Routing</li><li>Loads</li></ul><h2>Additional Skills &amp; Qualifications</h2><ul><li>Transportation and Logistics experience is a plus but not needed.</li><li>Must have customer service experience with deescalating and problem solving.</li></ul><h2><strong>Work Environment</strong></h2><p>Training hours will be Monday to Friday from 8 am-4:30 pm for 2 weeks. After Training hours will be Monday to Friday 8 am-4:30 pm. This position is 100% in-office.</p>

<h1><strong>Job Title: Administrative Assistant</strong></h1><p><br></p><h2>Job Description</h2><p>Provides general administrative support and customer service to applicable organization programs. Understands and ensures confidentiality and timeliness is provided for requests. Supports managers and employees in a variety of tasks. Communicates efficiently and effectively to ensure the proper delivery and transfer of information.</p><p><br></p><h2>Responsibilities</h2><ul><li>Greet all clients and visitors in a professional and courteous manner. Notify appropriate staff of visitor arrival and provide assistance and directions as needed.</li><li>Answer calls for assigned programs and provide reminder calls before appointments.</li><li>Receive and process referrals, facilitate scheduling, and set up translation services if needed.</li><li>Complete Intake and Admissions process including coordinating all new admission paperwork for clients, verifying, and recording necessary personal information. Manage check-in/check-out process for clients and scheduling of client assessments and appointments.</li><li>Interact professionally with clients to provide and process information in response to inquiries and concerns, including requests for additional information related to agency programs and services.</li><li>Disseminate and distribute all agency faxes and other forms of communication.</li><li>Monitor reception/waiting area to ensure cleanliness and client safety.</li><li>Provide information to service providers.</li><li>Maintain communication with the Records department regarding medical records.</li><li>Monthly data entry for program evaluation and quality assurance.</li><li>Create assessment packets and other materials.</li><li>Order program supplies.</li><li>Provide administrative support and back-up for other agency departments and sites.</li><li>Perform any other tasks or special projects as assigned.</li></ul><h2>Essential Skills</h2><ul><li>Minimum of two to three years of customer service experience.</li><li>Excellent telephone and verbal communication skills.</li><li>Sound knowledge of office/telephone etiquette and customer service principles and practices.</li><li>Bilingual proficiency in English and Spanish preferred.</li><li>Sound judgment and ability to adapt to change and meet demands of the work environment.</li><li>Proficient in the Microsoft suite (Outlook, Word, Excel).</li><li>Familiarity with an EHR (Electronic Health Record); experience with other client-based applications is a plus.</li><li>Detail-oriented with the ability to multi-task and complete a large volume of work.</li><li>Accurate typing skills and ability to create grammatically correct written correspondence if needed.</li><li>Ability to work in a team environment.</li><li>Cultural competence to work with diverse populations and interact with others.</li><li>General office skills including filing, organizing, and scheduling.</li><li>Maintain confidentiality of information and knowledge of federal HIPAA laws.</li><li>Punctual and flexible.</li><li>Ability to travel between various sites.</li><li>Physically able to perform the essential functions of the position, with or without reasonable accommodations.</li></ul><h2>Additional Skills &amp; Qualifications</h2><ul><li>Bilingual (English/Spanish) preferred.</li></ul>

<p style="text-align: center;"><strong style="color: rgb(68, 68, 68); font-size: 14pt;">Job Description</strong></p><p><br></p><p><span style="color: rgb(68, 68, 68);">Seeking a customer service representative for a growing team at a large call center in Tempe, AZ. The role will involve helping internal customers with</span></p><p><span style="color: rgb(68, 68, 68);">various delays or disruptions that arise in a warehouse and logistics environment. The ideal candidate will have experience in a high-volume call</span></p><p><span style="color: rgb(68, 68, 68);">center using multiple internal systems. The ideal candidate will also be solution oriented, calm, patient, and have a strong desire to help their</span></p><p><span style="color: rgb(68, 68, 68);">colleagues.</span></p><p><span style="color: rgb(68, 68, 68);"> </span></p><p><strong style="color: rgb(68, 68, 68); font-size: 14pt;">Responsibilities</strong></p><ul><li>Deliver an outstanding carrier and driver experience while providing solutions in a call center environment.</li><li>Research and problem-solve transportation issues, setting appropriate expectations.</li><li>Work in a fast-paced environment, adhering to schedules for start and stop times and breaks</li><li>Make outbound calls to understand and resolve transportation issues.</li><li>Support workload surges and weather-related operations with significant overtime during peak season from October to January each year</li><li>Use internal systems to gather data from multiple sources for reporting.</li><li>Work with cross-functional teams.</li><li>Provide support to field teams in driver assignment, load acceptance, and driver/equipment availability.</li></ul><p><strong style="color: rgb(68, 68, 68); font-size: 14pt;">Essential Skills</strong></p><ul><li>One year of call center experience required preferably in logistics, collections, escalations, or help desk support</li><li>Aptitude and ability to work through ambiguous situations</li><li>Deep dive each issue by using critical thinking skills, de-escalation skills, then finding resolution</li><li>Ability to navigate multiple systems and tools while supporting customers</li><li>Adaptability is critical as processes can change often </li></ul><p><strong style="color: rgb(68, 68, 68); font-size: 14pt;">Job Type</strong></p><p><span style="color: rgb(68, 68, 68);">This is a Contract-to-Hire position.</span></p><p><span style="color: rgb(68, 68, 68);"> </span></p><p><strong style="color: rgb(68, 68, 68); font-size: 14pt;">Work Environment</strong></p><p><span style="color: rgb(68, 68, 68);">This role requires all employees to work onsite 5 days per week. The shift hours are from 9:30 am to 6:00 pm MST. All employees must be available to work</span></p><p><span style="color: rgb(68, 68, 68);">weekends. Shift patterns are five consecutive days of work and two days off, except when in mandatory overtime which is from October to January each year.</span></p><p><br></p><p>#azjobs2025</p>

<h1><strong>Job Title: Customer Service Representative </strong></h1><p><br></p><h2>Job Description</h2><p>Serve as an enthusiastic ambassador of the company’s Mission in Service, processing customer complaints, managing estimates, handling phone calls, and ensuring smooth communication with customers. Perform administrative tasks and support to ensure the timely delivery of services and supplies.</p><p><br></p><h2>Responsibilities</h2><ul><li>Serve as an enthusiastic ambassador of the company’s Mission in Service.</li><li>Process customer complaints in the company online system.</li><li>Create, process, quote, and approve estimates for in-house troubleshooting and outside service.</li><li>Answer phones and effectively distribute messages to proper personnel.</li><li>Manage the Delayed Delivery Report (DDR) in an effective and professional manner.</li><li>Communicate with customers regarding the status of their equipment in a clear and concise fashion.</li><li>Schedule pick-up requests from customers.</li><li>Create and add customer contact information.</li><li>Process Work Authorization Forms and credit card payments.</li><li>Follow up with new customers for feedback on performance and/or recommendations to improve the company&#39;s services.</li><li>Make purchases and perform expedites in a timely manner to ensure that required services, parts, and supplies are delivered in the shortest time and at prices consistent with budgetary and quality requirements.</li></ul><h2>Essential Skills</h2><ul><li>2 to 5+ years of client and administrative support experience.</li><li>Proficiency in MS Office.</li><li>Strong communication skills and ability to self-manage.</li></ul><h2>Additional Skills &amp; Qualifications</h2><ul><li>Basic knowledge of computers and data entry.</li><li>Ability to successfully multi-task and manage time efficiently.</li><li>Excellent verbal and written communication skills.</li><li>Ability to train others in CSR functions.</li><li>Ability to work with minimum supervision.</li><li>Friendly, courteous, and professional demeanor.</li><li>AA Degree or equivalent.</li><li>At least 3 years of Customer Service experience.</li></ul><h2><br></h2>

<h1 style="font-weight: 700;">Job Title: Customer Service Representative</h1><br><h2>Job Description</h2><p>Serve as the primary point of contact for customer support inquiries, providing professional and accurate information. Investigate and resolve customer issues by identifying root causes and implementing effective, long-term solutions. Respond to level 1 support on pricing and contracting inquiries. Manage back-office tasks such as order processing, issue research, and error correction to ensure data accuracy and compliance. Document all customer interactions and transactions in the case management system to maintain accurate records and support operational transparency. Run and analyze reports to identify trends, address errors, and recommend process improvements for enhanced efficiency. Collaborate with cross-functional teams to resolve pricing discrepancies and improve customer satisfaction through streamlined processes. Escalate complex issues to level 2 support or relevant departments while ensuring timely resolution and communication with customers. Monitor and maintain team performance metrics, contributing to continuous improvement initiatives and operational excellence. Act as a backup within the back-office support team, stepping in during high workloads or team absences to ensure seamless operations.</p><br><h2>Responsibilities</h2><ul><li>Serve as the primary point of contact for customer support inquiries, providing professional and accurate information.</li><li>Investigate and resolve customer issues by identifying root causes and implementing effective, long-term solutions.</li><li>Respond to level 1 support on pricing and contracting inquiries.</li><li>Manage back-office tasks such as order processing, issue research, and error correction to ensure data accuracy and compliance.</li><li>Document all customer interactions and transactions in the case management system to maintain accurate records and support operational transparency.</li><li>Run and analyze reports to identify trends, address errors, and recommend process improvements for enhanced efficiency.</li><li>Collaborate with cross-functional teams to resolve pricing discrepancies and improve customer satisfaction through streamlined processes.</li><li>Escalate complex issues to level 2 support or relevant departments while ensuring timely resolution and communication with customers.</li><li>Monitor and maintain team performance metrics, contributing to continuous improvement initiatives and operational excellence.</li><li>Act as a backup within the back-office support team, stepping in during high workloads or team absences to ensure seamless operations.</li></ul><h2>Essential Skills</h2><ul><li>Customer support</li><li>Help desk support</li><li>Troubleshooting</li><li>Call center</li><li>Technical support</li><li>Customer service</li><li>Support</li></ul><h2>Additional Skills &amp; Qualifications</h2><ul><li>Advanced Microsoft Office skills, particularly Excel, Access, Word, and PowerPoint</li><li>Knowledge in CRM systems, phone queue management systems, and ERP systems preferred.</li><li>Ability to communicate effectively and collaborate with cross-functional teams.</li><li>Ability to work in a fast-paced, deadline-driven environment.</li><li>Excellent problem-solving, analytical, and quantitative skills with the ability to identify and resolve issues efficiently.</li><li>Strategic thinker with the ability to work independently and collaboratively.</li><li>Apply advanced knowledge of company policies, procedures, and systems to independently complete a wide range of assignments.</li><li>Proven track record of delivering exceptional customer service and resolving complex issues effectively.</li><li>2+ years of experience in a customer support or technical support role, or related field.</li><li>Bachelor’s degree in Business, Communications, Computer Science, or related field preferred. Combined education and experience will be considered.</li><li>Medical Device experience preferred</li></ul><h2>Work Environment</h2><p>This is a remote role. Equipment will be provided, but candidates must have high-speed internet. The working hours are from 11 am to 8 pm.</p><br>

<p style="text-align: center;"><br></p><p style="text-align: center;"><strong>Customer Service Representative in Tempe</strong></p><p><br></p><p><strong>Job Description</strong></p><p>As a Customer Service Representative, you will support thousands of drivers across the country using two-way audio and video communication. You will verify</p><p>necessary specifications on trucks, coordinate and communicate updates daily, and assist with arrivals, loading, unloading, and departures at warehouses,</p><p>facilities, and distribution centers. This role requires extreme attention to detail, the ability to work in a fast-paced environment, and strong computer skills.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Support drivers using two-way audio and video communication</li><li>Verify and identify necessary specifications on trucks and trailers</li><li>Coordinate and communicate updates with all parties involved in warehouse and distribution center operations</li><li>Manage gate operations to allow onsite associates to focus on their tasks</li><li>Communicate clearly with approximately 200 drivers daily</li></ul><p><strong>Essential Skills</strong></p><ul><li>Customer service skills and awareness</li><li>Proficiency in Microsoft Office</li><li>Strong phone etiquette</li><li>Great customer skills and awareness</li><li>Excellent communication and people skills</li></ul><p><strong>Qualifications</strong></p><ul><li>One year or more of high-volume customer support experience (call center preferred)</li><li>Experience in retail customer service</li><li>Ability to follow standard operating procedures and strong problem-solving skills</li><li>Proficiency in Microsoft Excel</li><li>Ability to multi-task and work on multiple projects</li><li>Quick learning capability and ability to work in a fast-paced environment</li></ul><p><strong>Work Environment</strong></p><p>Training is in person and on-site for 3 weeks normally from Monday to Friday, 8 am - 4:30 pm. After training, the schedule is to be determined, but candidates must be open to working 5 days a week, any day of the week, including weekends. Regular schedules outside mandatory overtime are 6 am - 2:30 pm or 8:30 am - 5:00pm. Shifts can cover any hours from 6am - 6pm (10-hour shifts) after training. This role is onsite 5 days per week with no work-from-home or hybrid</p><p>options. Overtime is necessary from October through January. Candidates must be open to working holidays and flexible with shift patterns, including Thursday - Monday, Friday - Tuesday, Saturday - Wednesday, or Sunday - Thursday. </p>

Customer Service Representative (RGM)

<h1><strong>Job Title: Administrative Support</strong></h1><p><strong><em>Location: Austin, TX</em></strong></p><p><strong><em>Schedule: On-site (4 Ten hours shifts)</em></strong></p><p><br></p><h2>Job Description</h2><p>We are looking for a dedicated individual to provide administrative support for servicing hub delivery across multiple delivery stations in the US. The role involves owning the site performance of a delivery station, ensuring the health and wellbeing of the site and its surrounding Hub Delivery Small Business partners. You will track delays, delivery errors, and technical issues for partners, solving them via phone follow-ups, and report end-of-day package misses and escalations to the manager. Additionally, you will track Salesforce data, communicate with the Hub Delivery team and Business Partners, monitor and analyze key quality metrics, and perform audits and deep dives of field processes and procedures.</p><p><br></p><h2>Responsibilities</h2><ul><li>Own the site performance of a delivery station.</li><li>Ensure the health and wellbeing of the site and surrounding Hub Delivery Small Business partners.</li><li>Track delays, delivery errors, and technical issues for partners and solve them via phone follow-ups.</li><li>Report end-of-day package misses and escalations to the manager.</li><li>Track Salesforce data and follow up on partners needing support.</li><li>Communicate with the Hub Delivery team and Business Partners.</li><li>Monitor and analyze data to track key quality metrics.</li><li>Perform audits, assessments, and deep dives of field processes and procedures.</li><li>Identify potential areas for improvement using logical thinking, analytical, and problem-solving skills.</li><li>Communicate any quality problems or concerns impacting the customer experience.</li><li>Verify potential access codes and delivery instructions for assigned addresses and update records as needed.</li></ul><h2>Essential Skills</h2><ul><li>Customer service</li><li>Microsoft Excel</li><li>Phone support</li><li>VLookup</li><li>Pivot tables</li><li>Customer support</li><li>Technical support</li><li>Administrative support</li><li>Account management</li><li>Salesforce</li><li>2+ years in Customer Success, Account Management, Quality Assurance, or Sales Support</li><li>Experience reporting in MS Excel (VLookup/Pivot Tables)</li></ul><h2>Additional Skills &amp; Qualifications</h2><ul><li>Tech-savvy, able to solve basic technical support questions from Hub Partners</li><li>Customer-focused mindset</li><li>Bilingual (Spanish or Mandarin) - Nice to have</li></ul><h2>Work Environment</h2><p>The role is on-site in Austin. The work schedule is Sun-Weds from 7:30 am to 6 pm, or Weds-Sat from 7:30 am to 6 pm.</p>

Customer Service Technical Support [Austin, TX]

<p><strong>Description</strong></p><p>SERVICES TO BE PERFORMED</p><p><br></p><p>Deliver outstanding carrier and driver experience/solutions, in a contact center environment, through researching, problem-solving, setting appropriate expectations and working within the Transportation network </p><p>Work in fast-paced environment, and adhere to schedules: start/stop, and breaks/lunches </p><p>Will be making outbound calls seeking to understand the potential or current issue discovered in the system as it pertains to a transportation issue</p><p>Support workload surges and/or weather-related operations as needed to include working significant overtime during designated high-volume peaks </p><p>Use internal systems to gather data from multiple sources to support reporting on a daily, weekly, monthly and quarterly basis (AAP, Reach, Decisiv, FMC &amp; YMS) </p><p>Work with cross-functional teams.</p><p>Provide support to field teams in driver assignment, load acceptance and driver/equipment availability</p><p><strong>Skills</strong></p><p>customer service, call center, Tech Savvy, Transportation, Intermodal, logistics, Supply Chain, Driver</p><p><strong>Top Skills Details</strong></p><p>customer service,call center,Tech Savvy</p><p><strong>Additional Skills &amp; Qualifications</strong></p><p>-Call Center experience required; making 60-80 calls per day</p><p>-Aptitude  and ability to work in &quot;the grey&quot; These calls are not scripted and associate must be able to solve problems quickly</p><p>-Deep diving each issue, use critical thinking, de-escalate and ultimately find a resolution</p><p>-Ability to navigate multiple systems and tools to find a path to a solution </p><p>-Adaptability as rules and processes can change often </p><p>-Experience and successful in a performance driven role; heavy metrics driven role</p><p>-Self sufficient</p><p><br></p><p>REQUIRED SKILLS</p><p> * A completed Bachelors Degree from an accredited university or 2 years Amazon work experience or 4 years work experience in the logistics/transportation industry</p><p> * Entry level knowledge of MS Excel based tools familiarity with Excel spreadsheets and ability to navigate and interpret data</p><p> * Must be flexible to work all shifts day or night and some weekend shifts as needed as this team provides tactical support to Amazons fulfillment network 24 hours/day 7 days/week</p><p> </p><p> PREFERRED SKILLS</p><p> * 2 years work experience in logistics/transportation industry</p><p> * A completed Bachelors Degree from an accredited university or 2 years Amazon work experience or 4 years work experience in the logistics/transportation industry</p><p> * Entry level knowledge of MS Excel based tools familiarity with Excel spreadsheets and ability to navigate and interpret data</p><p> * Must be flexible to work all shifts day or night and some weekend shifts as needed as this team provides tactical support to Amazons fulfillment network 24 hours/day 7 days/week</p><p><strong>Experience Level</strong></p><p>Entry Level</p>

Customer Support Specialist

<h1 style="font-weight: 700;">Job Title: Customer Support Specialist</h1><br><h2>Job Description</h2><p>Coordinate responses to customer inquiries for spare parts requirements and facilitate delivery problem resolution. Coordinate collection and processing of supplier and/or customer data and/or information regarding delivery of spare parts, provisioning products, or related services. Enter, track, monitor, and coordinate customer material, delivery requirements, and returns for customer orders.</p><br><h2>Responsibilities</h2><ul><li>Coordinate responses to customer inquiries for spare parts requirements.</li><li>Facilitate delivery problem resolution.</li><li>Collect and process supplier and/or customer data and/or information regarding delivery of spare parts, provisioning products, or related services.</li><li>Enter, track, monitor, and coordinate customer material, delivery requirements, and returns for customer orders.</li></ul><h2>Essential Skills</h2><ul><li>Customer service</li><li>Data entry</li><li>Customer support</li><li>Proficiency in Excel</li><li>Strong verbal and written communication skills</li><li>Project management skills</li></ul><h2>Additional Skills &amp; Qualifications</h2><ul><li>0-3 years of experience in a related field</li></ul><h2>Work Environment</h2><p>100% Onsite. Shift: First Shift. Start time: 7 am. End time: 4 pm. 1 hour lunch break with 15-minute breaks twice a day. Overtime is possible but not confirmed. The duration is through December 2025.</p><br>

<h1><strong>Job Title: Customer Support Specialist!</strong></h1><p><br></p><h2>Job Description</h2><p>Coordinate responses to customer inquiries for spare parts requirements and facilitate delivery problem resolution. Coordinate collection and processing of supplier and/or customer data and/or information regarding delivery of spare parts, provisioning products, or related services. Enter, track, monitor, and coordinate customer material, delivery requirements, and returns for customer orders.</p><p><br></p><h2>Responsibilities</h2><ul><li>Coordinate responses to customer inquiries for spare parts requirements.</li><li>Facilitate delivery problem resolution.</li><li>Collect and process supplier and/or customer data and/or information regarding delivery of spare parts, provisioning products, or related services.</li><li>Enter, track, monitor, and coordinate customer material, delivery requirements, and returns for customer orders.</li></ul><h2>Additional Skills &amp; Qualifications</h2><ul><li>1+ year of experience in a related field</li><li>High school diploma, or equivalent</li></ul><h2>Work Environment</h2><p>100% Onsite. Shift: First Shift. Start time: 7 am. End time: 4 pm. 1 hour lunch break with 15-minute breaks twice a day. </p>

<h1><strong>Job Title: Customs Analyst</strong></h1><p><br></p><h2>Job Description</h2><p>We are seeking a detail-oriented Customs Analyst to oversee and coordinate customs clearance processes for our North American operations. The ideal candidate will manage relationships with customs brokers, ensure compliance with trade regulations, and support the company’s duty optimization strategies.</p><p><br></p><h2>Responsibilities</h2><ul><li>Oversee daily customs clearance activity performed by external customs brokers.</li><li>Validate and support claims under trade programs such as USMCA, FTA, GSP, or duty drawback.</li><li>Act as the main point of contact between Client, customs brokers, customers, and suppliers.</li><li>Monitor broker performance through KPIs (entry timeliness, classification accuracy, invoice accuracy, claim timeliness, and recovery).</li><li>Provide guidance to brokers regarding product descriptions, tariff codes, and special program eligibility.</li><li>Conduct periodic audits of broker entries and escalate discrepancies.</li><li>Maintain internal records and data for customs entries, classifications, and part origin qualifications.</li><li>Support post-entry processes (PSC, protests, voluntary disclosures, etc.) to correct or recover duties.</li><li>Assist in internal audits and CBP inquiries.</li><li>Coordinate with procurement, logistics, and engineering to ensure accurate product data is available for classification.</li><li>Review customs costs and analyze where to get the recovery from either supplier, customer, broker, or Client</li><li>Track all supplier chargebacks, customer recoveries, and broker chargebacks.</li><li>Work with buyers and AP on supplier chargebacks, AFMs, and AR with customer recoveries and accounting to manage transactions.</li><li>Proactively identify opportunities to reduce duty exposure and improve compliance.</li><li>Stay current with changes in trade regulations, USMCA rules, CBP notices, and HTS updates.</li><li>Train internal stakeholders on import compliance best practices and documentation needs.</li></ul><h2>Essential Skills</h2><ul><li>3+ years in import compliance, customs administration, or trade operations (automotive experience a plus).</li><li>Working knowledge of U.S. Customs regulations, HTSUS (Harmonized Tariff Schedule of the United States), USMCA (United States-Mexico-Canada Agreement), and brokered entry processes.</li><li>Associate or Bachelor’s degree in Supply Chain, International Business, or related field (required).</li><li>Strong attention to detail, organizational skills, and data accuracy.</li><li>Proficiency in Microsoft Excel; experience with ERP or trade compliance systems.</li></ul><h2>Additional Skills &amp; Qualifications</h2><ul><li>Familiarity with CBP systems (ACE) and document retention requirements.</li><li>Experience with SAP GTS, Integration Point, etc. is a plus.</li></ul><h2>Work Environment</h2><p>Great culture, the team has strong retention, and our current contractors love working here. The hybrid schedule offers flexibility, and the typical work hours are Monday through Friday from 8 AM to 5 PM, with some flexibility on start and stop times. The dress code is business casual.</p>

Customs Analyst

<h1><strong>Job Title: Customs Analyst</strong></h1><p><br></p><h2>Job Description</h2><p>We are seeking a detail-oriented Customs Analyst to oversee and coordinate customs clearance processes for our North American operations. The ideal candidate will manage relationships with customs brokers, ensure compliance with trade regulations, and support the company’s duty optimization strategies.</p><p><br></p><h2>Responsibilities</h2><ul><li>Oversee daily customs clearance activity performed by external customs brokers.</li><li>Validate and support claims under trade programs such as USMCA, FTA, GSP, or duty drawback.</li><li>Act as the main point of contact between Client, customs brokers, customers, and suppliers.</li><li>Monitor broker performance through KPIs (entry timeliness, classification accuracy, invoice accuracy, claim timeliness, and recovery).</li><li>Provide guidance to brokers regarding product descriptions, tariff codes, and special program eligibility.</li><li>Conduct periodic audits of broker entries and escalate discrepancies.</li><li>Maintain internal records and data for customs entries, classifications, and part origin qualifications.</li><li>Support post-entry processes (PSC, protests, voluntary disclosures, etc.) to correct or recover duties.</li><li>Assist in internal audits and CBP inquiries.</li><li>Coordinate with procurement, logistics, and engineering to ensure accurate product data is available for classification.</li><li>Review customs costs and analyze where to get the recovery from either supplier, customer, broker, or Client</li><li>Track all supplier chargebacks, customer recoveries, and broker chargebacks.</li><li>Work with buyers and AP on supplier chargebacks, AFMs, and AR with customer recoveries and accounting to manage transactions.</li><li>Proactively identify opportunities to reduce duty exposure and improve compliance.</li><li>Stay current with changes in trade regulations, USMCA rules, CBP notices, and HTS updates.</li><li>Train internal stakeholders on import compliance best practices and documentation needs.</li></ul><h2>Essential Skills</h2><ul><li>3+ years in import compliance, customs administration, or trade operations (automotive experience a plus).</li><li>Working knowledge of U.S. Customs regulations, HTSUS (Harmonized Tariff Schedule of the United States), USMCA (United States-Mexico-Canada Agreement), and brokered entry processes.</li><li>Associates or Bachelors degree in Supply Chain, International Business or related (required)</li><li>Proficiency in Microsoft Excel; experience with ERP or trade compliance systems.</li></ul><h2>Additional Skills &amp; Qualifications</h2><ul><li>Familiarity with CBP systems (ACE) and document retention requirements.</li><li>Experience with SAP GTS, Integration Point, etc. is a plus.</li></ul><h2>Work Environment</h2><p>The hybrid schedule offers flexibility, and the typical work hours are Monday through Friday from 8 AM to 5 PM, with some flexibility on start and stop times. </p>

<h1><strong>Job Title: Customs Analyst</strong></h1><p><br></p><h2>Job Description</h2><p>We are seeking a detail-oriented Customs Analyst to oversee and coordinate customs clearance processes for our North American operations. The ideal candidate will manage relationships with customs brokers, ensure compliance with trade regulations, and support the company’s duty optimization strategies.</p><p><br></p><h2>Responsibilities</h2><ul><li>Oversee daily customs clearance activity performed by external customs brokers.</li><li>Validate and support claims under trade programs such as USMCA, FTA, GSP, or duty drawback.</li><li>Act as the main point of contact between Client, customs brokers, customers, and suppliers.</li><li>Monitor broker performance through KPIs (entry timeliness, classification accuracy, invoice accuracy, claim timeliness, and recovery).</li><li>Provide guidance to brokers regarding product descriptions, tariff codes, and special program eligibility.</li><li>Conduct periodic audits of broker entries and escalate discrepancies.</li><li>Maintain internal records and data for customs entries, classifications, and part origin qualifications.</li><li>Support post-entry processes (PSC, protests, voluntary disclosures, etc.) to correct or recover duties.</li><li>Assist in internal audits and CBP inquiries.</li><li>Coordinate with procurement, logistics, and engineering to ensure accurate product data is available for classification.</li><li>Review customs costs and analyze where to get the recovery from either supplier, customer, broker, or Client</li><li>Track all supplier chargebacks, customer recoveries, and broker chargebacks.</li><li>Work with buyers and AP on supplier chargebacks, AFMs, and AR with customer recoveries and accounting to manage transactions.</li><li>Proactively identify opportunities to reduce duty exposure and improve compliance.</li><li>Stay current with changes in trade regulations, USMCA rules, CBP notices, and HTS updates.</li><li>Train internal stakeholders on import compliance best practices and documentation needs.</li></ul><h2>Essential Skills</h2><ul><li>3+ years in import compliance, customs administration, or trade operations (automotive experience a plus).</li><li>Working knowledge of U.S. Customs regulations, HTSUS (Harmonized Tariff Schedule of the United States), USMCA (United States-Mexico-Canada Agreement), and brokered entry processes.</li><li>Associates or Bachelors degree in Supply Chain, International Business or related (required)</li><li>Proficiency in Microsoft Excel; experience with ERP or trade compliance systems.</li></ul><h2>Additional Skills &amp; Qualifications</h2><ul><li>Familiarity with CBP systems (ACE) and document retention requirements.</li><li>Experience with SAP GTS, Integration Point, etc. is a plus.</li></ul>

<p><br></p><h2><strong><em>Driver Manager</em></strong></h2><h2>Job Description</h2><p>The ideal candidate will possess a great attendance record, extensive knowledge of DOT &amp; Hours of Service regulations, and a knack for problem-solving in logistics. You will be a team player who works well with drivers, customers, and fellow team members.</p><p><br></p><h2>Responsibilities</h2><ul><li>Maintain a calm, professional demeanor in unexpected situations.</li><li>Ensure reliable attendance to keep our trucks rolling.</li><li>Stay knowledgeable about DOT &amp; Hours of Service regulations.</li><li>Think strategically and solve logistical problems efficiently.</li><li>Collaborate effectively with drivers, customers, and team members.</li><li>Manage fleet orders and ensure timely dispatch.</li><li>Utilize Microsoft Office Suite and AS/400 for data entry and dispatch tasks.</li></ul><h2>Skills and Qualifications Required</h2><ul><li>High school diploma or equivalent.</li><li>Proven supervisory experience in dispatching, call center, transportation, or a related field.</li><li>Strong organizational and multitasking abilities.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in Microsoft Office Suite and dispatch systems.</li></ul><h2>Work Environment</h2><p>You will be working in a new facility equipped with modern technologies and equipment. The role requires proficiency in Microsoft Office, dispatch systems, and fleet management tools. The work environment is collaborative and supports teamwork across various departments.</p>

DRIVER MANAGER

<h1><strong>Job Title: Data &amp; Video Reviewer</strong></h1><p><br></p><h2>Job Description</h2><p>Join a leading provider of Cured-In-Place Pipe (CIPP) lining technology that specializes in trenchless pipeline repair solutions, ensuring the durability and efficiency of pipeline infrastructure. We are seeking a detail-oriented Video &amp; Data Analyst to work directly with a Process Engineer. The primary objective of this role is to review video footage of underground pipes and create a spreadsheet documenting &#39;seam ripples&#39; in field installations over time, helping engineers identify and minimize quality defects.</p><p><br></p><h2>Responsibilities</h2><ul><li>Review current week&#39;s video files to document any &#39;seam ripples&#39;.</li><li>Analyze older video files once the current week&#39;s files are completed.</li><li>Document occurrences and crosscheck to determine the lot of material the product came from.</li><li>Collaborate with the Process Engineer to ensure accurate documentation and analysis.</li></ul><h2>Essential Skills</h2><ul><li>Proficiency in Microsoft Excel (experience with V-lookups and Pivot Tables is a plus).</li><li>Experience reviewing video footage and documenting findings (faults, errors, etc.).</li><li>Strong verbal and written communication skills.</li></ul><h2>Additional Skills &amp; Qualifications</h2><ul><li>Quality control experience is beneficial.</li></ul><h2>Work Environment</h2><p>This is a full-time position with a 40-hour work week scheduled Monday through Friday. Flexibility to start work between 6:00 am and 8:30 am is required. The work environment is primarily office-based, but you will need to walk through production areas to and from the parking lot. Steel toe shoes are required and will be provided if needed.</p>

Data & Video Reviewer

<h1><b>One of the largest tech companies based in Seattle, WA is hiring a Data Analyst to support a growing business line. </b></h1><p><br></p><p>About the role:</p><ul><li>100% onsite in Seattle, WA</li><li>$25/hr </li><li>Opportunity for extension/conversion based off of performance. Great way to get your foot in the door with a large tech company </li></ul><h2>Job Description</h2><p>We are seeking a Catalog Specialist I (Data Analyst)  to join our team and support a data quality and customer experience configuration project. This role involves managing the day-to-day operations of our data quality program, focusing on improving conversion rates and customer trust. The position will involve working with personalized and custom products, ensuring data quality, and maintaining effective communication with vendors and selling partners.</p><p><br></p><h2>Responsibilities</h2><ul><li>Pulling reports, analyzing data, and sharing summary findings with the team.</li><li>Reviewing selections and policies, and cataloging them into groups.</li><li>Curating content for seller-side experiments to maintain high data quality.</li><li>Creating and maintaining effective communication with selling partners.</li><li>Implementing quality control measures and providing feedback for improvement.</li><li>Managing workflow, setting deadlines, prioritizing tasks, and monitoring progress.</li><li>Resolving issues or discrepancies that arise during the audit and curation process.</li><li>Keeping detailed records of the program&#39;s progress, expenses, and any issues encountered.</li></ul><h2>Required Qualifications</h2><ul><li>Experience with SQL queries is a plus but not required.</li><li>1-3 years of data experience</li><li>Reporting experience- ability to capture trends and distill information out</li><li>A degree is strongly preferred, but flexibility is available for exceptional candidates.</li><li>Strong communication skills with internal stakeholders and external parties.</li><li>Ability to capture trends and distill information through reporting.</li><li>Self-starter with the ability to create processes around ambiguous problems.</li><li>Proficiency in using Pivot tables.</li></ul><h2><br></h2>

Data Analyst

<p style="text-align: center;"><strong><u>Urgent hiring for &quot;Data Clerk&quot; in Spring, TX </u></strong></p><p style="text-align: center;"><strong><u>﻿*Must be located closer to Spring, Texas*</u></strong></p><p><br></p><p><strong><u>Job Description:</u></strong></p><ul><li>Participating in large group listening/speaking exercises occasionally while Engineers test products</li><li>Review and execute test scripts, notating all findings</li><li>Collaborate with Engineers to effectively assist in notating their test cases (manual) and write down/provide feedback on results</li></ul><p><strong><u>Qualification :</u></strong></p><ul><li><strong>Knowledge of POLY/Plantronics or any conferencing systems (e.g., Zoom, MS Teams, Webex, FaceTime, Skype) is Mandatory</strong></li><li><strong>Clerical and administrative skills is Mandatory</strong></li></ul><p style="text-align: center;"><strong><u>If you are Interested , Kindly give a call : (210) 893 2401</u></strong></p><h2><br></h2>

Data Clerk

<h1 style="font-weight: 700;">Job Title: Data Clerk</h1><br><h2>Job Description</h2><p>The Data Clerk will work onsite at the client&#39;s location in Spring, TX, primarily in a large, technology-filled conferencing room alongside AI Engineers. The engineers will be testing new conferencing audio tools, and the Data Clerk will take notes, participate in discussions, and provide feedback to assist in troubleshooting the product. This role involves clerical tasks, such as scribing and copywriting, and requires active participation in meetings and virtual conference rooms. Directions will be provided for each session, and recordings will be made at the end of meetings for future AI usage. The Data Clerk will work closely with Quality Engineers to test the user experience during video conference meetings, following test scripts, and occasionally recording scripted videos for training AI models.</p><br><h2>Responsibilities</h2><ul><li>Participate in large group listening and speaking exercises while Engineers test products.</li><li>Review and execute test scripts, noting all findings.</li><li>Collaborate with Engineers to assist in notating their test cases and provide feedback on results.</li><li>Occasionally assist in evaluating the product according to specifications.</li><li>Participate in recording scripted videos for training AI models and taking notes once completed.</li></ul><h2>Essential Skills</h2><ul><li>Solid verbal and written communication skills in English.</li><li>Ability to be sociable and carry on conversations with or without scripted dialogue.</li><li>Punctuality and consistency.</li><li>Professional demeanor.</li></ul><h2>Additional Skills &amp; Qualifications</h2><ul><li>Knowledge of POLY/Plantronics or any conferencing systems is a huge plus (e.g., Zoom, MS Teams, Webex, FaceTime, Skype).</li><li>Customer service, retail, clerical, administrative experience.</li><li>Willingness to work Tuesday-Friday for one week (all paid for 36 hours).</li></ul><h2>Work Environment</h2><p>The role is located at the client&#39;s Spring, TX office. The facility includes a break room with ping-pong, billiards, video games, and a cafeteria. Breakfast and drinks are often provided, and lunch is provided daily. The schedule is flexible and part-time, making it suitable for individuals with second or third shift jobs. The position is for one week only, from Tuesday to Friday. The environment is sociable and diverse, requiring familiarity with Microsoft Office, Zoom, MS Teams, Webex, and Skype.</p><br>

<p><strong>Description</strong></p><p>This individual will be using Microsoft products such as Outlook and Excel on a daily. They will be answering a few calls as they come in, but the phone system is easy to learn. This is a 2nd shift 3PM - 11PM. They will work with monitors in an office based area. They will be fielding incoming calls and directing them to the right departments or internal employee. They will be adding service tickets. </p><p><br></p><p>There will be 6 weeks of training with the manager, once that is completed they can expect a dollar to two dollars increase.</p><p><strong>Skills</strong></p><p>Customer service, Microsoft office, Microsoft excel, Sop, Clerical, Typing, Outlook, Order entry, Data entry</p><p><strong>Top Skills Details</strong></p><p>Customer service,Microsoft office,Microsoft excel</p><p><strong>Additional Skills &amp; Qualifications</strong></p><p>This needs to be a dependable and reliable person that will show up daily as they have had the last couple leave unexpectedly.</p><p><strong>Experience Level</strong></p><p>Entry Level</p>

Data Entry (2nd Shift| 3pm-11pm)

<h1><strong>Job Title: Data Entry/Front office</strong></h1><p><br></p><h2>Job Description</h2><p>The Data Entry Professional will be responsible for accurately and efficiently entering, updating, and maintaining various types of data into our systems. This role is crucial in ensuring that our data is reliable and up-to-date, supporting various departments in making informed decisions.</p><p><br></p><h2>Responsibilities</h2><ul><li>Enter and update data in databases and systems accurately and efficiently.</li><li>Verify data for accuracy and completeness.</li><li>Perform regular data backups to ensure data preservation.</li><li>Follow data entry protocols and guidelines.</li><li>Assist in generating reports and compiling data as needed.</li><li>Collaborate with team members to resolve data discrepancies.</li><li>Maintain confidentiality of sensitive information.</li><li>Other duties as needed.</li></ul><h2>Essential Skills</h2><ul><li>Administrative support</li><li>ERP systems</li><li>SAP systems</li><li>Outlook</li><li>Filing</li><li>Calendar management</li><li>Scheduling coordinating</li><li>Data entry</li><li>Microsoft Excel</li><li>Microsoft Office</li><li>Clerical</li><li>Customer service</li><li>Inventory</li><li>Excel data entry</li><li>Administration</li></ul><h2>Additional Skills &amp; Qualifications</h2><ul><li>High school diploma or equivalent.</li><li>Proven experience as a data entry professional or in a similar role.</li><li>Excellent typing speed and accuracy.</li><li>Proficiency in MS Office Suite and data entry software.</li><li>Strong attention to detail and organizational skills.</li><li>Ability to work independently and as part of a team.</li><li>Good communication skills.</li><li>Ability to handle confidential information with integrity.</li></ul><h2>Work Environment</h2><p>The role operates in an office setting with working hours from Monday to Thursday, 7 AM to 5:30 PM (flexibility available). The candidate must be comfortable walking between Suite A and Suite E and potentially driving to the Nandino location</p>

Data Entry Administrator/Data Entry/Front Office

<h1 style="text-align: center;"><strong>Job Title: Data Entry Analyst</strong></h1><p style="text-align: center;"><br></p><p style="text-align: center;"><br></p><h2>Job Description</h2><p>We are seeking a detail-oriented Data Entry Analyst to organize and scan physical documents into digital format for long-term retention. The ideal candidate will develop and implement a robust process for digitizing documentation and support digitization efforts across the site. This role also involves supporting the cell&#39;s continuous improvement and all CORE and EH&amp;S initiatives, including wearing required personal protective equipment.e</p><p><br></p><h2>Responsibilities</h2><ul><li>Organize and scan physical documents into digital format for long-term retention.</li><li>Develop and implement a robust process for digitizing documentation going forward.</li><li>Support digitization efforts across the site.</li><li>Support the cell&#39;s continuous improvement and all CORE and EH&amp;S initiatives, including wearing required personal protective equipment.</li><li><br></li></ul><h2>Essential Skills</h2><ul><li>Data entry</li><li>Administrative support</li><li>Strong attendance record</li><li>Excellent interpersonal communication skills</li></ul><h2>Work Environment</h2><p>This position is fully on-site and provides an opportunity to earn a full-time permanent position. You will work for a well-known and growing company. You will report to your supervisor and be part of a supportive and dynamic team.</p>

Data Entry Analyst

Data Entry Associate

<p><strong>Aston Carter, Inc. is hiring a Data Entry Associate for a top employer in Fort Wayne, IN.  </strong></p><p><br></p><p><strong><u>Job Description</u></strong></p><p>•	Enter all new sales orders.</p><p>•	Make all needed changes to existing sales orders, including changing the plant/item category on an order if expedited shipment is needed.</p><p>•	Review automated sales orders for accuracy.</p><p>•	Compare new orders to forecast loaded in system to determine order confirmation date.</p><p>•	Send order confirmation to CSR.</p><p>•	Review and fix price discrepancies on customer PO with account manager.</p><p>•	Process contract manufacturing shipments and send documents to CSR and forwarder.</p><p>•	Manage open SO report to maintain accuracy.</p><p>•	Enter and process consignment orders.</p><p>•	Create / change CMIR (customer material info record).</p><p>•	Create / change purchase info record and source list.</p><p>•	ECN approvals.</p><p>•	Clean up invalid purchase requisitions creating demand in different factories.</p><p><br></p><p><br></p><p><strong><u>Qualifications:</u></strong></p><p><span style="color: rgb(68, 68, 68);">•      2+ years of experience in positions that required data entry</span></p><p><span style="color: rgb(68, 68, 68);">•      Ability to type 35+ WPM</span></p><p><span style="color: rgb(68, 68, 68);">•      High School Diploma</span></p><p><br></p><p>For immediate consideration, please apply online.  Only local candidates within a commutable distance will be considered.</p><p><br></p>

<h1><strong>Job Title: Data Entry Clerk</strong></h1><p><br></p><h2>Responsibilities</h2><ul><li>Enter invoices and purchase orders. </li><li>Perform filing and scanning of documents.</li><li>Extensive data entry tasks.</li><li>Complete all other duties as assigned.</li></ul><h2>Essential Skills</h2><ul><li>Minimum of 3 years of experience in a related role.</li><li>Proficient in Microsoft Office (Word, Excel, Outlook).</li><li>High School Diploma.</li><li>Ability to type 60+ words per minute.</li></ul><h2>Additional Skills &amp; Qualifications</h2><ul><li>Any accounting and/or purchasing experience is a plus.</li><li>Experience in construction, manufacturing, or utility industry is desirable.</li></ul><h2>Work Environment</h2><p>The position operates on a Monday to Friday schedule, with hours from 7:30 am- 4:30 pm or 8 am- 5 pm. </p>

Data Entry Clerk

<h1><strong>Job Title: Data Entry Clerk</strong></h1><p><br></p><h2>Job Description</h2><p>The Data Entry Clerk will be responsible for inputting data from various sources into our digital databases, ensuring the accuracy and integrity of the information.</p><p><br></p><h2>Responsibilities</h2><ul><li>Input data from paper documents into digital spreadsheets and databases.</li><li>Update and maintain customer information in the database.</li><li>Verify outdated data and make necessary changes to records.</li><li>Organize existing data in spreadsheets and perform regular database backups.</li><li>Operate common office equipment, such as scanners and printers.</li><li>Provide occasional administrative support and assist with special projects requiring large amounts of data entry.</li></ul><h2>Essential Skills</h2><ul><li>1+ year of data entry, customer service or administration experience</li><li>Customer service</li><li>Clerical skills</li><li>Microsoft Office proficiency</li><li>Administrative support experience</li></ul><h2>Additional Skills &amp; Qualifications</h2><ul><li>High school diploma or equivalent</li><li>Proven experience as a Data Entry Clerk or similar position</li><li>Excellent typing skills and attention to detail</li><li>Strong organizational skills and the ability to manage multiple tasks simultaneously</li><li>Good communication skills and a customer-focused attitude</li><li>Ability to work independently and as part of a team</li></ul>

<h1 style="text-align: center;"><strong>Data Entry Specialist</strong></h1><p><br></p><h2>Job Description</h2><p>We are seeking a diligent Data Entry Specialist to verify the quality of materials delivered via dump trucks. The ideal candidate will ensure all materials meet specified standards, identify and document any contaminants, and maintain thorough records for compliance and reporting purposes.</p><p><br></p><h2>Responsibilities</h2><ul><li>Verify the quality of materials delivered via dump trucks.</li><li>Ensure all materials meet specified standards.</li><li>Identify and document any contaminants in the materials.</li><li>Maintain thorough records for compliance and reporting purposes.</li><li>Utilize Excel to log information accurately.</li><li>Take pictures, measure, and log details of materials.</li></ul><h2>Essential Skills</h2><ul><li>Proficiency in data entry.</li><li>Experience with Excel.</li><li>Attention to detail.</li></ul><h2>Additional Skills &amp; Qualifications</h2><ul><li>Ability to work in a non-office setting.</li><li>Capability to be on your feet for extended periods.</li></ul><h2>Work Environment</h2><p>This role is based in a quarry and is not an office setting. You will need to be on your feet, taking pictures, measuring, and logging information. The team is very close-knit, and the company is experiencing growth, offering a supportive and dynamic work environment.</p>

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