**100% TRAVEL TECHNICIAN OPPORTUNITY** We are looking for a skilled Network Installation Technician to join our team. The ideal candidate will be responsible for installing and maintaining network devices and infrastructure, including Cat6e cabling, network cabinets, and various network devices. Familiarity with IP cameras, specifically Verkada, is essential. Key Responsibilities: Install Cat6e cabling for all cameras and network devices, with approximately 35 cables/devices per site.Replace and install various devices, including:PrintersThin ClientsIP PhonesServersSwitchesCredit Card readersMonitors, Mouse, and KeyboardsInstall network cabinets and racks, including wall-mounted installations when necessary.Ensure proper setup and configuration of IP cameras, specifically Verkada models.Maintain and troubleshoot network equipment to ensure optimal performance.Skillscctv, network device, Cat6, switches, ip camera, Install, troubleshooting, scissor lift, Punchdown, Wireless access point, Low voltage, Cable installation, Cable puller, Structured cablingExperience LevelIntermediate Level

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Travel Cable Technician

**100% TRAVEL TECHNICIAN OPPORTUNITY** We are looking for a skilled Network Installation Technician to join our team. The ideal candidate will be responsible for installing and maintaining network devices and infrastructure, including Cat6e cabling, network cabinets, and various network devices. Familiarity with IP cameras, specifically Verkada, is essential. Key Responsibilities: Install Cat6e cabling for all cameras and network devices, with approximately 35 cables/devices per site.Replace and install various devices, including:PrintersThin ClientsIP PhonesServersSwitchesCredit Card readersMonitors, Mouse, and KeyboardsInstall network cabinets and racks, including wall-mounted installations when necessary.Ensure proper setup and configuration of IP cameras, specifically Verkada models.Maintain and troubleshoot network equipment to ensure optimal performance.Skillscctv, network device, Cat6, switches, ip camera, Install, troubleshooting, scissor lift, Punchdown, Wireless access point, Low voltage, Cable installation, Cable puller, Structured cablingExperience LevelIntermediate Level

Seeking candidates available for 100% travel work, including weekendsHigh amount of overtime. Most techs work 60-70 hours a weekCompany vehicle and gas card providedPer diem provided for food and lodging Top Skills - Must Haves<ul><li>cctv</li><li>network device</li><li>Cat6</li><li>switches</li><li>ip camera</li><li>Install</li><li>troubleshooting</li></ul>Top Skills&#39; Details1. Experience with IP Cameras2. Cat6e Cabling experience- Proven experience on installing, troubleshooting, terminating and punching down Cat6 cable3. Network Device Installation- Proven experience on replacing printers, thin clients, IP phones, IP cameras, Switches, Credit Card readers, etc.- Installing network cabinets/racks Secondary Skills - Nice to Haves<ul><li>Punchdown</li><li>Wireless access point</li><li>Low voltage</li><li>Cable installation</li><li>Cable puller</li><li>Structured cabling</li></ul> DescriptionJob Summary: We are looking for a skilled Network Installation Technician to join our team. The ideal candidate will be responsible for installing and maintaining network devices and infrastructure, including Cat6e cabling, network cabinets, and various network devices. Familiarity with IP cameras is essential. Key Responsibilities: Install Cat6e cabling for all cameras and network devices, with approximately 35 cables/devices per site.Replace and install various devices, including:PrintersThin ClientsIP PhonesServersSwitchesCredit Card readersMonitors, Mouse, and KeyboardsInstall network cabinets and racks, including wall-mounted installations when necessary.Ensure proper setup and configuration of IP cameras, specifically Verkada models.Maintain and troubleshoot network equipment to ensure optimal performance. Skillscctv, network device, Cat6, switches, ip camera, Install, troubleshooting, Punchdown, Wireless access point, Low voltage, Cable installation, Cable puller, Structured cabling Additional Skills &amp; QualificationsRequirements: Proven experience in network installation and maintenance.Familiarity with Cat6e cabling and network device installation.Experience with IP cameras, particularly Verkada.Ability to install and configure network cabinets and racks.Strong problem-solving skills and attention to detail.Excellent organizational and communication skills.Preferred Qualifications: Certification in network installation or related field.Experience with a variety of network devices and infrastructure.

Traveling Cable Technician

Seeking candidates available for 100% travel work, including weekendHigh amount of overtime. Most techs work 60-70 hours a weekCompany vehicle and gas card providedPer diem provided for food and lodging Top Skills - Must Haves<ul><li>cctv</li><li>network device</li><li>Cat6</li><li>switches</li><li>ip camera</li><li>Install</li><li>troubleshooting</li></ul>Top Skills&#39; Details1. Experience with IP Cameras2. Cat6e Cabling experience- Proven experience on installing, troubleshooting, terminating and punching down Cat6 cable3. Network Device Installation- Proven experience on replacing printers, thin clients, IP phones, IP cameras, Switches, Credit Card readers, etc.- Installing network cabinets/racks Secondary Skills - Nice to Haves<ul><li>Punchdown</li><li>Wireless access point</li><li>Low voltage</li><li>Cable installation</li><li>Cable puller</li><li>Structured cabling</li></ul> DescriptionJob Summary: We are looking for a skilled Network Installation Technician to join our team. The ideal candidate will be responsible for installing and maintaining network devices and infrastructure, including Cat6e cabling, network cabinets, and various network devices. Familiarity with IP cameras is essential. Key Responsibilities: Install Cat6e cabling for all cameras and network devices, with approximately 35 cables/devices per site.Replace and install various devices, including:PrintersThin ClientsIP PhonesServersSwitchesCredit Card readersMonitors, Mouse, and KeyboardsInstall network cabinets and racks, including wall-mounted installations when necessary.Ensure proper setup and configuration of IP cameras, specifically Verkada models.Maintain and troubleshoot network equipment to ensure optimal performance. Skillscctv, network device, Cat6, switches, ip camera, Install, troubleshooting, Punchdown, Wireless access point, Low voltage, Cable installation, Cable puller, Structured cabling Additional Skills &amp; QualificationsRequirements: Proven experience in network installation and maintenance.Familiarity with Cat6e cabling and network device installation.Experience with IP cameras, particularly Verkada.Ability to install and configure network cabinets and racks.Strong problem-solving skills and attention to detail.Excellent organizational and communication skills.Preferred Qualifications: Certification in network installation or related field.Experience with a variety of network devices and infrastructure.

Description
					L4 Technician- 7+ years of dedicated DC Experience Required. Team will be handling troubleshooting of large GPU deployments inside an enterprise DC environment


Summary:
Remove network cables as part of a datacenter decommission Run/Label/Stage Power &amp; Networking Cables DBD removal only (does not perform any scanning) Follows procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment with guidance from Datacenter Technician Leads Prepares, stages, sets up, and performs basic startups and shutdowns for hardware following written instructions, checklists, guides, standard procedures, and with guidance from Datacenter Technician Leads Physical audits of datacenter assets Required: High school diploma, GED, or equivalent Required: Basic knowledge of computer hardware, servers, and components. Required: Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word) 
Required: Need to be open to 75% travel

The main function of a Data Center Technician is to monitor software to process business, scientific, engineering, and other data according to operating instructions.

Job Responsibilities:
• Monitor the system for equipment failure or errors in performance
• Respond to program error messages by finding and correcting problems or terminating the program
• Help programmers and systems analysts test and debug new programs
• Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports

Qualifications:
• Associate&#39;s degree in computer programming or equivalent training preferred
• 5+ years of DC experience required
• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills
• Basic ability to work independently and manage one’s time
					Skills
					Data center, Cable, Cabling, Hardware
					Top Skills Details
					Data center,Cable,Cabling,Hardware
					Additional Skills &amp; Qualifications
					Candidates must be open to all Milwaukee DC sites for their home base
Techs will be travelling to other DC sites across the country 75% of the time when the team is ramped up
					Experience Level
					Intermediate Level

Traveling Data Center Technician

DescriptionCurrently seeking a UC/Network Engineer to support both Network and IT Telecommunications Department. They are looking for a Network UC engineers with mixed experience of Cisco UC and networking experience. This engineer will work on a team of 16 and partner with department managers and end users to understand business needs, gather requirements, and develop solutions to deliver the desired call center experience. Work with technical teams and business leaders to design, develop, and maintain IVR&#39;s and call flow routing for DTMF and advanced speech applications. Lead implementation of API/ Web Service integrations to back end systems. Working knowledge of QM recording, Outbound dialing campaigns. WFM, Omni-Channel Analytics, Customer Journeys, and Reporting. Support and maintain existing Telephony and Contact Center solutions and demonstrate complex problem-solving skills. These candidates will perform systems tuning to optimize performance of IPT systems and reduce communication costs and analyzes IPT systems and performance data for purposes of capacity analysis and management. The candidate would need to take responsibility for solution development and integration with other specialized disciplines: network security, wireless network, and IP telephony, call center, etc. These candidates are coming on board of a team of 16 UC engineers and will be involved with the Migration of 4500 end users to the Cloud for the call center. They should all be experienced in Cloud enablement of contact center solutions Minimum of 4 years of deep knowledge of IVR Applications and Advanced Speech Recognition engines (ASRs), and hands on development and deployment experience including monitoring, continuous testing, test validation. The skill set is below that they will need for this position. These are engineers in the UC and network space not techs. - 2+ years of writing code in common programming languages such as VXML, Java, .Net, J2EE. JSP and Database technologies in support of enterprise call center applications - Experience integrating Genesys-Pure-Cloud with different CRM Applications - Experience working with TUI Designs (Telephony User Interface designs) - Minimum 2 years of experience with Genesys-Pure-Cloud development, hands on implementation, Configuration, deployments to production and support. - Candidate should have strong experience in Genesys solutions and its products &amp; technology - Experience implementing Conversational Al, Chatbots, Virtual Assistant leveraging Al/ML - Candidate is expected to work with their internal telecom &amp; infrastructure groups to support Pure-cloud implementations - AWS knowledge is also preferred - Knowledge of Agile with SAFe - Experience involving digital transformation activities in large organization is a plus. - Manage multiple network infrastructure projects and operational tasks concurrently.- Configure and maintain LAN, voice and data networks.- Install, configure, upgrade and troubleshoot Cisco routers and switches.- Install and maintain CUCM, CUC and UCCX.- Configure and maintain standard QoS templates across all network devices.- Provide second support to network operations and service desk teams.- Configure and maintain standard QoS templates across all network devices.- Supports and maintains production applications.- Processes requests from internal ticketing systems.- Performs analysis of network needs and contributes to design of network architecture, integration, and installation.- Installs and maintains local and wide area network hardware and software, network nodes, terminals and wiring.- Evaluates local area network hardware and software requirements and capabilities and makes recommendations.- Monitors and maintains network stability and makes necessary recommendations for additional resources or hardware augmentations.- Communicates and coordinates network schedule, backups and downtime to users.- Experience with cloud automation, cloud design patterns and microservices is a plus. - Ability to work independently on routine duties and take initiative in learning and understanding new product systems and features Additional Skills &amp; QualificationsThese candidates will also be an accountable for technical aspects of the platform, supporting complex solutions and ensuring solutions will fit within the network architecture. Keep abreast with advanced Unified Communication technology used by the industry. Assume responsibility for technical studies and make recommendations for products and services covering overall UC platform. Candidate is expected to liaise with Business Stake holders as well as users &amp; other call center groups for Pure-cloud implementation and support Excellent verbal, written, and technical documentation skills.

UC/Network Cisco Engineer

Looking for talented UI/Visual Designers to join our Fortune 100 client! If the details below align with what you are looking for please apply with you most up to date resume/portfolio. Make sure to include Figma, Design Systems, Mobile experience in your resume. This is a 6 month contract that will likely extend and will be hybrid out of Willis Tower (3 days per week)! DescriptionOur client is seeking a mid-senior UI/Visual Designer to contribute to a robust project pipeline. In this role, you will be responsible for providing delivering visual designs for a formula loyalty program app. You will also help support the redesign of a B2B commerce platform, ensuring the delivery of responsive screens and collaborating closely with the project + development team to identify key features. The ideal candidate will have a strong portfolio, proficiency in Figma, mobile-app design experience (iOS + Android) and excellent communication and collaboration skills. Seeking a passionate UI/Visual Designer and collaborator that has a proven track-record of thriving in fast-paced, enterprise-level environments. SkillsProduct design, Ui design, figma, ui, wireframing, user interface design, prototyping, visual design, design system, component libraries, visual, responsive web design, ui/ux, graphic design, photoshop, illustrator, adobe creative suite Additional Skills &amp; QualificationsHighly Preferred: - Experience with UI Components and Component Libraries- Experience in designing loyalty programs- Strong problem-solving skills and attention to detail- Adaptability to participate in project calls, sprint planning, and agile ceremonies- Ability to document design processes

UI / Visual Designer

<h3>Job Description: UX/Interaction Sound Designer</h3>Onsite position in Burlingame, CA Role Overview: Join a dynamic Creative Audio Organization that plays a crucial role in designing audio experiences across a wide range of products. Our team collaborates with product and creative teams to create audio for video, post-production, final mixing and mastering, audio field recording, sound effects, and large-scale content projects. We work with various software and hardware, including mobile devices, glasses, VR headsets, and AR/MR technologies. Our team consists of over 60 audio experts dedicated to connecting people through the power of sound. We are seeking an experienced UX/Interactive Sound Designer with a passion for sound and a proven track record of creating interactive and immersive sonic experiences. The ideal candidate will have a deep understanding of interaction sound design and its impact on users. Strong collaboration skills and the ability to provide creative feedback are essential. Responsibilities:<ul><li>Create world-class sound design for interactive experiences.</li><li>Collaborate closely with partners to determine the scope of work, plan, and execute sound design and implementation.</li><li>Gain a deep understanding of product voice to maintain quality and leverage existing content for consistency and efficiency.</li><li>Prepare and test (dogfooding) for implementation accuracy, and collaborate with internal and external team members to address bugs and optimize sounds in the product.</li><li>Coordinate with engineering on implementation after design is ready.</li><li>Conduct comparative research analysis during discovery.</li><li>Create video captures for design and sizzle reels.</li><li>Audit existing experiences to identify improvements.</li></ul>Minimum Qualifications:<ul><li>5+ years of experience creating UX sonic experiences for products in mobile, hardware, and non-traditional or immersive environments.</li><li>Strong communication and interpersonal skills.</li><li>Proficiency in Pro Tools and/or other professional DAWs.</li><li>Experience with UX/Interactive sound design and its effects on users.</li><li>Ability to manage, scope, and communicate project milestones and deliverables.</li><li>Experience creating original sound design for high-profile products.</li><li>Experience testing sound implementation.</li><li>Troubleshooting and problem-solving skills.</li><li>Time-management and organizational skills to meet delivery specifications and deadlines.</li></ul>Preferred Qualifications:<ul><li>Mobile audio experience.</li><li>Experience designing audio for AR and VR experiences.</li><li>Familiarity with game engines (Unity, Unreal).</li><li>AR audio experience with AR design tools (Spark, Snap Studio).</li><li>Experience with audio middleware (Wwise, FMOD).</li><li>Knowledge of acoustics, equipment setups, and calibration.</li><li>Ability to mix in various formats, including spatial audio.</li><li>Video editing skills (Premier Pro, Final Cut, Avid, etc.).</li></ul>

UX / Interaction Sound Designer

UX Writer12 Month contract40 hours a week, paid weekly3x a week onsite, Minneapolis, MN - Not open to 100% remoteProduct: Mobile and secure sitesNo blog writing, No SEO, No copywriting, true UX writing experience.**Figma experience would be a huge plus** Overview:The UX Content Writer is responsible for providing strategic recommendations for targeted, optimized content delivery as well as managing compliant content for consumer-facing websites and other consumer-facing digital channels as needed. SkillsUX Copy Writing, Content Strategy, UX Content, Figma, mobile Additional Skills &amp; QualificationsFigma experience would be a plus.

UX Writer

Description:As an Underwriting Assistant to an Industry-leading International Insurance Institution you will be responsible for working with top National and State Wide companies as well as High-Profile Clients. Assist the team in maintaining efficient underwriting processes and providing customer service to their Clients. Work on a flexible and innovative team offering a friendly, collaborative, diverse and inclusive work environment.Additional Responsibilities include:<ul><li>Support the Underwriters in the delivery of an effective and efficient administration service</li><li>Provide pre-underwriting and rating support to Underwriters and other staff.</li><li>Ensure timely and accurate data entry and scanning of risk documentation onto all systems within agreed service levels. Specifically checking agreed % of risk entries as required.</li><li>Data verification, integrity &amp; accuracy.</li><li>Photocopying, logging and scanning quotes and declinatures, filing, archiving and scanning.</li><li>Interact with other teams, i.e. Claims, Finance, Compliance, Management Services and other underwriting teams on matters affecting or related to accounts within the portfolio. </li><li>Help maintain team standards through supporting other underwriting assistants in achieving their service/quality levels and targets, as required.</li><li>Provide accurate management information to management team and underwriters.</li><li>Produce ad hoc reports, presentations and marketing literature for managers, underwriters and other members of staff as requested.</li><li>Provide a professional service to brokers in person, writing, email and telephone.</li><li>Maintain and develop key relationships including brokers and external clients, responding to client queries in an accurate and timely fashion.</li><li>Attend client meetings as required.</li></ul>Skills and Abilities<ul><li>Accurate and numerate</li><li>Computer skills – good working knowledge of MS Office, well developed spreadsheet skills</li><li>Able to communicate effectively with others, both verbally and in writing</li><li>Motivational skills, team worker as well as able to work on own initiative</li><li>The ability to manage time, meet deadlines and priorities</li></ul>

Underwriting Assistant

DescriptionThis will be a mid-range position as opposed to senior. The max target conversion salary is $107k. The Unix Systems Engineer II is responsible for the deployment and support of UNIX Server based operating systems. Regular job responsibilities will involve making design decisions, developing team standards and documentation that is based on the goals of project initiatives and/or changing business needs. The Unix Systems Engineer II also will be responsible for: supporting a variety of UNIX technologies including AIX and Linux, completion of customer and team driven projects, and resolving incidents, requests and tasks routed through Service Now. This includes participating in a 24/7 On Call rotation for Priority Level 3 and higher service calls. For this specific position, we are seeking a highly skilled Automation and Linux Platform Specialist to join our dynamic team. The ideal candidate will have deep expertise in process and workflow/pipeline automation, with significant experience administering and managing an Ansible automation platform. Key Responsibilities:•	Automation Frameworks: Proficiency with automation frameworks such as Ansible or Terraform.•	Programming/Scripting Skills: Proficiency with programming/scripting languages (e.g.: Bash, Python, Java, Perl).•	Support Architecture and Development: Assist with the architecture, design, development, integration, platform support, deployment pipelines, optimizing for performance and scalability across Linux computing environments.•	Optimize Practices: Leverage company and industry best practices and capabilities to improve scalability, consistency, infrastructure efficiency, reduce deployment time, and automate configuration management.•	Collaborative Solutions: Work closely with Infrastructure engineers and DevOps teams to implement strategic business solutions.•	Operational Support: Provide operational support for the platform.•	3+ years of experience with Linux platform administration, automation, and support•	Administrative Proficiency: Demonstrate fluency with Red Hat Linux (RHEL7 or higher), or their vendor equivalents.•	Troubleshooting Expertise: Experience troubleshooting applications and infrastructure services on Linux-based OS.•	CI/CD Pipeline Tools: Experience deploying, configuring, and supporting CI/CD pipeline tools (e.g.: Bitbucket, Jira, Confluence, GitLab).•	Cloud Services Exposure: Exposure to cloud-based web services such as Azure, AWS, GCP•	Multi-Discipline Infrastructure: Experience with compute, networks, and virtualization infrastructure.SkillsUnix, Systems engineering, Ansible, Linux, Unix shell scripting, WindowsTop Skills DetailsUnix,Systems engineering,Ansible,Linux,Unix shell scripting,WindowsAdditional Skills &amp; Qualifications- Strong problem-solving skills and the ability to work independently.- Excellent communication and collaboration skills.- A proactive approach to learning and implementing new technologies.Experience LevelIntermediate Level

Unix Systems Engineer II

Description
					The User Support Field Technician I serves as a liaison between the User Support team and the customer for assigned sites/clinics/locations and is responsible for overseeing/monitoring all issues, requests, and project work specific to assigned sites/locations, including issues related to workstations, applications, peripherals, hardware, service, and EMR/EPM issues. This role will provide support through daily/weekly onsite visits, as well as through telephone and email communication. Additionally, the User Support Field Technician I will use their excellent technical and customer service skills, professionalism, and initiative to resolve issues and questions quickly and efficiently.

4 Plus Years of Experience is Highly Preferred

Essential Duties (at least 5 that are non-negotiable duties and are absolutely pertinent to successfully completing the job without accommodations):
The User Support, Field Technician I MUST:
• Act as liaison between the User Support team and the customer for assigned sites/clinics/locations and oversee/monitor all issues, requests, and project work specific to assigned sites/locations
• Maintain a direct relationship with leadership and users of assigned sites/clinics/locations and check-in daily through site visits, phone calls, emails, and ticket responses
• Identify, research, and resolve escalated support tickets using User Support tools and processes, including general support and EMR/EPM issues
• Plan, schedule, coordinate, and perform deployment/maintenance of new hardware, software, and network infrastructure for assigned sites/locations
• Lead and work on assignments requiring independent action and a high degree of initiative to resolve issues
• Build, install and maintain all IT office hardware, including laptops, monitors, docking station, printers, scanners and additional hardware.
• Perform basic network troubleshooting
• Respond to escalated issues and ensure tickets are closed within User Support defined timeframes.
• Build strong relationships with users, management, and third party vendors.
• Add computers to Active Directory
• Help maintain and support client operating systems and end-user software, using remote administration tools.
• Support hardware deployment, including receiving, staging, imaging, and deploying workstations, printers, scanners, and other peripheral devices.
• Troubleshoot and resolve hardware and software problems on workstations and portable devices.
• Provide on call after hours support on rotational schedule.
• Develop and document resolutions to common Help Desk issues and workflows and make recommendations for process improvements.
• Travel to other offices/sites/clinics to provide support as needed.
• Log all support issues accurately and in a timely fashion using departmental support tools and processes
• Provide excellent customer service, including taking ownership of site-wide IT related issues.
• Ensure all actions, job performance, personal conduct and communications represent Joint Tech in a highly professional manner at all times.
• Be able to lift 50 lbs
• Perform other duties as assigned.

Knowledge/Skills/Abilities:
• Ability to troubleshoot high-level and/or complex technical issues related to PC hardware and ancillary hardware, Windows operating systems, Microsoft Office products, remote support tools, Active Directory, and encryption products
• Strong customer service skills
• Ability to exercise patience and professionalism during stressful situations
• Willing to learn and accept challenges and new responsibilities
• Strong attention to detail and accuracy
• Strong analytical and problem-solving abilities.
• Ability to perform software demonstrations and demonstrate basic hardware and software functionality to end users
• Excellent verbal and written communication skills.
• Adaptable and responds willingly to change
• Ability to build and maintain strong working relationships with customers, leadership, peers, and team members
• Adept at reading, writing, and interpreting technical documentation and procedure manuals.
• Ability to communicate technical information to individuals with various levels of technical knowledge
					Skills
					O365, Imaging Troubleshooting, Windows 10/11, Desktop Support
					Top Skills Details
					O365,Imaging Troubleshooting,Windows 10/11,Desktop Support
					Additional Skills &amp; Qualifications
					Comp TIA A+ needs to be acquired within 6 months if they do not already have it

MINIMUM EDUCATION:
• Associate’s degree
or
• 4 years of practical computer hardware maintenance experience in lieu of education

REQUIRED CERTIFICATIONS/LICENSURE: Failure to acquire the certification(s) by the below deadline(s) will result in termination of employment immediately after the deadline has passed. Certification/licensure renewal deadlines must be maintained by the individual employee:

• CompTIA A+ Certification; must obtain this certification within the first 6 months of hire if not already acquired prior to start date







MINIMUM EXPERIENCE:
• 2 years of practical computer hardware maintenance experience
• Experience with Microsoft Excel, Outlook, Word and internet browsing
• Experience working with Microsoft operating systems and computer networks
• Experience working with desktops, laptops, and other peripheral devices



REQUIRED CERTIFICATIONS/LICENSURE: Failure to acquire the certification(s) by the below deadline(s) will result in termination of employment immediately after the deadline has passed. Certification/licensure renewal deadlines must be maintained by the individual employee:

• CompTIA A+ Certification; must obtain this certification within the first 6 months of hire if not already acquired prior to start date
					Experience Level
					Intermediate Level

User Support Field Tech I

Job Title: User Support Field Technician ILocation: 100% on-site in Austin, TX 78702Pay: Up to $28/hrDuration: 6-month contract to hireApproximate Start Date: April 21, 2025 Description:The User Support Field Technician I serves as a liaison between the User Support team and the customer for assigned sites/clinics/locations. This role is responsible for overseeing/monitoring all issues, requests, and project work specific to assigned sites/locations, including issues related to workstations, applications, peripherals, hardware, service, and EMR/EPM issues. Support is provided through daily/weekly onsite visits, telephone, and email communication. The technician will use their excellent technical and customer service skills, professionalism, and initiative to resolve issues and questions quickly and efficiently. The User Support Field Technician I MUST:<ul><li>Act as liaison between the User Support team and the customer for assigned sites/clinics/locations and oversee/monitor all issues, requests, and project work specific to assigned sites/locations.</li><li>Maintain a direct relationship with leadership and users of assigned sites/clinics/locations and check-in daily through site visits, phone calls, emails, and ticket responses.</li><li>Identify, research, and resolve escalated support tickets using User Support tools and processes, including general support and EMR/EPM issues.</li><li>Plan, schedule, coordinate, and perform deployment/maintenance of new hardware, software, and network infrastructure for assigned sites/locations.</li><li>Lead and work on assignments requiring independent action and a high degree of initiative to resolve issues.</li><li>Build, install, and maintain all IT office hardware, including laptops, monitors, docking stations, printers, scanners, and additional hardware.</li><li>Perform basic network troubleshooting.</li><li>Respond to escalated issues and ensure tickets are closed within User Support defined timeframes.</li><li>Build strong relationships with users, management, and third-party vendors.</li><li>Add computers to Active Directory.</li><li>Help maintain and support client operating systems and end-user software, using remote administration tools.</li><li>Support hardware deployment, including receiving, staging, imaging, and deploying workstations, printers, scanners, and other peripheral devices.</li><li>Troubleshoot and resolve hardware and software problems on workstations and portable devices.</li><li>Provide on-call after-hours support on a rotational schedule.</li><li>Develop and document resolutions to common Help Desk issues and workflows and make recommendations for process improvements.</li><li>Travel to other offices/sites/clinics to provide support as needed.</li><li>Log all support issues accurately and in a timely fashion using departmental support tools and processes.</li><li>Provide excellent customer service, including taking ownership of site-wide IT-related issues.</li><li>Ensure all actions, job performance, personal conduct, and communications represent the company in a highly professional manner at all times.</li><li>Be able to lift 50 lbs.</li><li>Perform other duties as assigned.</li></ul>Knowledge/Skills/Abilities:<ul><li>Ability to troubleshoot high-level and/or complex technical issues related to PC hardware and ancillary hardware, Windows operating systems, Microsoft Office products, remote support tools, Active Directory, and encryption products.</li><li>Strong customer service skills.</li><li>Ability to exercise patience and professionalism during stressful situations.</li><li>Willing to learn and accept challenges and new responsibilities.</li><li>Strong attention to detail and accuracy.</li><li>Strong analytical and problem-solving abilities.</li><li>Ability to perform software demonstrations and demonstrate basic hardware and software functionality to end users.</li><li>Excellent verbal and written communication skills.</li><li>Adaptable and responds willingly to change.</li><li>Ability to build and maintain strong working relationships with customers, leadership, peers, and team members.</li><li>Adept at reading, writing, and interpreting technical documentation and procedure manuals.</li><li>Ability to communicate technical information to individuals with various levels of technical knowledge.</li></ul>Enterprise Req Skills:O365, Imaging Troubleshooting, Windows 10/11, Desktop Support Top Skills Details:<ul><li>Must have both Windows 10/11 background.</li><li>Must understand imaging: how to add computers to domains, network printer, troubleshooting, installation.</li><li>Know the difference between DNS and how to handle TCP IP issues.</li><li>4 years of practical computer hardware maintenance experience.</li><li>Experience with Microsoft Excel, Outlook, Word, and internet browsing.</li><li>Experience working with Microsoft operating systems and computer networks.</li><li>Experience working with desktops, laptops, and other peripheral devices.</li></ul>Additional Requirements:<ul><li>Must be willing to submit to pre-employment background and drug screenings, as well as employment verification.</li><li>CompTIA A+ needs to be acquired within 6 months if not already held.</li></ul>Minimum Education:<ul><li>Associate’s degree or 4 years of practical computer hardware maintenance experience in lieu of education.</li></ul>

Essential Duties and Responsibilities•Screen calls from providers and members regarding the UM process.•Obtain referral information from providers and members to implement and facilitate the authorization process.•Act as liaison to members, community providers, and employees to the UM clinical staff.•Assigns diagnostic and procedural codes using ICD-9 and CPT coding classification system for service requests. Requests input from the Clinical Intake Staff when needing direction or clinical expertise.•Reviews specified referral types using workflow and protocols for purposes of pre- authorization of payment; routes requests when indicated to Clinical Intake Coordinators for approval or auto-authorizations.•Benefits interpretation to include coordination of care for medically necessary services that are not covered under the Plan (e.g. CCS, Long Term Care, and State Waiver Programs.)•Verifies accuracy of components of referral request (i.e. eligibility, network provider status, facility type) for clinical staff for preparation of authorizations for Clinical Intake Coordinator review.•Coordination of Health Plan services between UM Department and KHS Member Services and Provider Relations.•Reviews member history and eligibility and previous referral authorizations.•Monitors, tracks, and processes provider service appeals.•Ensures accurate data entry of authorizations in the MHC system.•Adheres to Code of Ethics and Business Conduct and all company Policies; e.g., confidentiality, attendance, safety/security, use of equipment and technology, appearance and demeanor.•Performs other job-related duties as assigned.•Adheres to all company policies and procedures relative to employment and job responsibilities. Additional Skills &amp; QualificationsICD-9 and CPT coding procedures. Medical Terminology.Minimum of one (1) year of experience in the medical field, preferably in a managed care setting, or one (1) year experience in a medical practice or hospital setting. Data entry and computer experience of at least one year. Experience LevelIntermediate Level

Utilization Management Coordinator

DescriptionUtilizing key principles of utilization management the Utilization Review Specialist will perform prospective concurrent and retrospective reviews for authorization appropriateness of care determination and benefit coverage. Required Experience/Skills:3 years of utilization experience5 years acute inpatient experienceEffective written and interpersonal communication skillsMust have strong assessment skills with the ability to make rapid connection with Member telephonicallyMust be able to prioritize workload during heavy workload periods Ability to multitask Proficient in the use of web-based technology and Microsoft Office applications such as Word Excel and PowerPoint ProficientExcellent analytical and problem-solving skills Licenses/Certifications RN - Registered Nurse - State Licensure And/or Compact State Licensure

Utilization Management Nurse

We’re looking for a UX Writer. Someone who knows when to give clear, concise direction that inspires action, but can also engage any user in a friendly conversation – even about complicated financial topics – with easy-to-understand, approachable language. A writer who knows when to be nurturing and when to be direct. A writer who can help us establish a unique voice for us as we build out a suite of digital customer experiences. You must be able to deliver clean and powerful copy across multiple deadlines and initiatives, work well with others, be passionate about the smallest projects, and be driven by business outcomes. Key responsibilities:•	Develop copy for digital products and customer experiences, partnering with product, design and business strategy teams•	Help to develop experience strategy that shows understanding of our key audiences and the best way to engage them based on where they are in their journey (how content will deepen relationships with customers and prospects and inspire action)•	Form a deep understanding of overall business objectives and the ability to translate that understanding to effective copy development•	Partner with other members of the organization to understand how experiences are performing and use that information to refine future deliverables•	Drive consistency of voice across all platforms and content•	Deliver outputs that include products and experiences, tools, logged-on customer account experiences, and more•	Develop instructional copy for transactional systems•	Write with an understanding of ADA/WCAG requirements for copy and content, driving the creation of assets to deliver on those requirements Qualifications:•	Minimum five years’ experience writing in a deadline-driven environment•	Demonstrative knowledge of modern digital copy and content – developing narratives to build customer and prospect relationships•	Proven ability to write, edit and proof copy on a variety of topics across multiple content formats•	Strong expertise in conceiving narratives for end-to-end digital experiences and writing tight, action-oriented, jargon-free copy•	Exceptional interpersonal and organizational skills that show an ability to play well with others, as well as an outcome- and process-driven mindset•	Experience, such as on a financial or tech account, that required communicating often complicated activities and concepts in a very human way•	Bachelor&#39;s degree required, advanced degree a strong advantage

Ux Writer

DescriptionThe technician will be handling service tickets for Small Business and Commercial Businesses. The technical will be able to look at the jobs through the mobile app to see when and where the technician will need to be and what the job entails. The technician will reach out to the customer when they are enroute to every job. If for any reason the tech is running late, they will need to notify Derrick Miller. All the inventory will be sent to the technician&#39;s house and need to make sure they are great with inventory management.Ability to troubleshoot technical problems.Replace system components as assigned; panels, peripheral devices, audible/visual alarms, etc.Diagnose causes of problems or failures in systems for the purpose of identifying equipment and systems repairMaintain safety practices to prevent injury and damage to property.Maintain a clean and organized workspace job site, ensuring customer&#39;s satisfaction after the interaction.

VA- Fairfax Commercial Installation Technician Lvl-2

DescriptionThe technician will be handling service tickets for Small Business and Commercial Businesses. The technical will be able to look at the jobs through the mobile app to see when and where the technician will need to be and what the job entails. The technician will reach out to the customer when they are enroute to every job. Ability to troubleshoot technical problems.Replace system components as assigned; panels, peripheral devices, audible/visual alarms, etc.Diagnose causes of problems or failures in systems for the purpose of identifying equipment and systems repairMaintain safety practices to prevent against injury and damage to property.Maintain a clean and organized workspace / job site, ensuring customers satisfaction after the interaction.SkillsInstallation, Alarm systems, Access control, CctvTop Skills DetailsInstallation,Alarm systems,Access control,CctvAdditional Skills &amp; QualificationsThis tech needs to be great at communication!For traveling cost the technician will receive $200/week that will cover gas and drive time. This is a Tax free expense. The technician will only make their hourly rate while on the job. There is no pay for any drive time which is cover in the weekly traveling cost.Experience LevelIntermediate Level

**NO C2C or Subcontracting** 12-month contract Top Skills&#39; Details1. CITRIX Desktop2. Leadership (will be overseeing a team of 4 in offshore-India) “Level 3”- Excellent documentation skills3. FS logics, profile management, group policy management.4. Very good understanding of application deployment DescriptionIII. JOB REQUIREMENTSMust have knowledge in the following technologies:-	Citrix DaaS, Azure AVD and/or VMware Horizon, -	PowerShell an/or Python scripting -	Tools used for troubleshooting (PerfMon, Wireshark) -	Windows server OS 2019/2022 Windows 11 and AD/Entra ID environments -	FSLogix profile management a.	ResponsibilitiesCore responsibilities include (but not limited) to the following:-	Infrastructure Management:o	Manage multi-user and single-user session machine catalogs for different user groupso	Install and configure VDI software on serverso	Deploy and virtualize applicationso	Test and validate VDI functionality before deploymento	Monitor VDI server performance and resource utilizationo	Troubleshoot connectivity issues related to virtual desktops and engage external vendors for swift resolutiono	Manage and troubleshoot user profileso	Migrate VDI workloads and upgrade master images used for catalogso	Generate scripts and templates for automatic provisioning of resourceso	-	Virtual Desktop Image Management:o	Creating and maintaining standardized virtual desktop images (gold images)o	Updating and patching virtual desktop images with latest security updateso	Managing different virtual desktop templates and content libraries for various user groups and ensure that these templates/images are synchronized with external siteso	Collaborate with stakeholders to assess VDI needs and improvements to image-	User Access Control:o	Provisioning and managing user access for virtual desktops and applicationso	Access and permissions controlo	Environment lockdown through policieso	User profile management and validating profiles are in sync between sites-	Security Management:o	Implementing security policies and procedures for the VDI environmento	Monitoring for security threats and vulnerabilitieso	Vulnerability patch management of master images and static pools, ensuring compliance with security standardso	Managing user access controls and data encryptiono	Manage policies within the Citrix DaaS-	Troubleshoot and Support:o	Works in tickets system to solve escalated issueso	Diagnosing and resolving issues related to virtual desktop access and performanceo	Providing technical support to end-users and providing support for Tier 3 or Tier 2 groups-	Documentation and Reporting:o	Ability to compile network diagrams and flow chartso	Generating reports on VDI performance and usage metricso	Maintaining detailed documentation of VDI configuration and troubleshooting procedureso	Manage and Create KB (Knowledge Base) articles used by Tier 1, Tier 2o	Provides documentation, processes and technical training to Tier 1, Tier 2 admins-	Change Management:o	Submitting Change Management request for deployment of changes on the environment b.	ExperienceThe ideal candidate would possess the following:-	Minimum seven years of recent experience in VDI management-	Accuracy and attention to details; must have organization skills-	Customer service skills and a high level of professionalism-	Strong written and oral communication skills and good judgment-	Analytical and problem-solving skills preferred-	Management of multi-user and single-user session machine catalogs for different user groups-	Management and troubleshooting of user profiles -	Migration of VDI workloads and upgrading master images used for catalogs-	Vulnerability patch management of master images and static pools, ensuring compliance with security standards-	Ability to support various database platforms and learn new technologies as needed-	Ability to compile network diagrams and flow charts-	Enjoys a fast paced environment-	Demonstrated hands-on experience of progressive experience in desktop or server engineering-	Experience with cloud infrastructure resource management-	Experience with cloud security best practices c.	SkillsIn addition to the knowledge and hands-on experience with managing and configuring VMware and Citrix VDI environments, the position requires hands-on experience in the following areas as they relate to VDI platform management: -	Azure Cloud Infrastructure (firewalls, networking, policies) -	PowerShell scripting-	Group Policy Objects-	Windows (10, 11) OS and Windows Servers OS 2019 and 2022-	Imaging process (SCCM/Intune)-	Virtualization platforms (VMWare, Hyper-V)-	Software distribution platform (SCCM)-	Strong understanding of networking concepts and protocols d.	Education-	Advanced university degree in computer science, engineering, mathematics, or related field of study or equivalent, plus a minimum of 3 years of relevant professional experience; or, -	Bachelor’s degree in computer science or a related field of study plus a minimum of 7 years of relevant professional experience is requiredSkillscitrix, VDI, Virtual Desktop, CITRIX DaaS, AZURE AVD, VMware Horizon, Poweshell, PythonTop Skills Detailscitrix,VDI,Virtual Desktop,CITRIX DaaS,AZURE AVD,VMware Horizon,Poweshell,Python Experience LevelSenior

VDI Admin Lead

DescriptionJOB REQUIREMENTS*REMOTE but prefer local to Washington, D.C. area* Must have knowledge in the following technologies:- Citrix Desktop**-	Citrix DaaS, Azure AVD and/or VMware Horizon, -	PowerShell an/or Python scripting -	Tools used for troubleshooting (PerfMon, Wireshark) -	Windows server OS 2019/2022 Windows 11 and AD/Entra ID environments -	FSLogix profile management, group policy management- Knowledge of app deployment- Leadership experience- overseeing team of 3-10 a.	ResponsibilitiesCore responsibilities include (but not limited) to the following:-	Infrastructure Management:o	Manage multi-user and single-user session machine catalogs for different user groupso	Install and configure VDI software on serverso	Deploy and virtualize applicationso	Test and validate VDI functionality before deploymento	Monitor VDI server performance and resource utilizationo	Troubleshoot connectivity issues related to virtual desktops and engage external vendors for swift resolutiono	Manage and troubleshoot user profileso	Migrate VDI workloads and upgrade master images used for catalogso	Generate scripts and templates for automatic provisioning of resources-	Virtual Desktop Image Management:o	Creating and maintaining standardized virtual desktop images (gold images)o	Updating and patching virtual desktop images with latest security updateso	Managing different virtual desktop templates and content libraries for various user groups and ensure that these templates/images are synchronized with external siteso	Collaborate with stakeholders to assess VDI needs and improvements to image-	User Access Control:o	Provisioning and managing user access for virtual desktops and applicationso	Access and permissions controlo	Environment lockdown through policieso	User profile management and validating profiles are in sync between sites-	Security Management:o	Implementing security policies and procedures for the VDI environmento	Monitoring for security threats and vulnerabilitieso	Vulnerability patch management of master images and static pools, ensuring compliance with security standardso	Managing user access controls and data encryptiono	Manage policies within the Citrix DaaS-	Troubleshoot and Support:o	Works in tickets system to solve escalated issueso	Diagnosing and resolving issues related to virtual desktop access and performanceo	Providing technical support to end-users and providing support for Tier 3 or Tier 2 groups-	Documentation and Reporting:o	Ability to compile network diagrams and flow chartso	Generating reports on VDI performance and usage metricso	Maintaining detailed documentation of VDI configuration and troubleshooting procedureso	Manage and Create KB (Knowledge Base) articles used by Tier 1, Tier 2o	Provides documentation, processes and technical training to Tier 1, Tier 2 admins-	Change Management:o	Submitting Change Management request for deployment of changes on the environment b.	ExperienceThe ideal candidate would possess the following:-	Minimum seven years of recent experience in VDI management-	Accuracy and attention to details; must have organization skills-	Customer service skills and a high level of professionalism-	Strong written and oral communication skills and good judgment-	Analytical and problem-solving skills preferred-	Management of multi-user and single-user session machine catalogs for different user groups-	Management and troubleshooting of user profiles -	Migration of VDI workloads and upgrading master images used for catalogs-	Vulnerability patch management of master images and static pools, ensuring compliance with security standards-	Ability to support various database platforms and learn new technologies as needed-	Ability to compile network diagrams and flow charts-	Enjoys a fast paced environment-	Demonstrated hands-on experience of progressive experience in desktop or server engineering-	Experience with cloud infrastructure resource management-	Experience with cloud security best practices c.	SkillsIn addition to the knowledge and hands-on experience with managing and configuring VMware and Citrix VDI environments, the position requires hands-on experience in the following areas as they relate to VDI platform management:-	Azure Cloud Infrastructure (firewalls, networking, policies) -	PowerShell scripting-	Group Policy Objects-	Windows (10, 11) OS and Windows Servers OS 2019 and 2022-	Imaging process (SCCM/Intune)-	Virtualization platforms (VMWare, Hyper-V)-	Software distribution platform (SCCM)-	Strong understanding of networking concepts and protocols d.	Education-	Advanced university degree in computer science, engineering, mathematics, or related field of study or equivalent, plus a minimum of 3 years of relevant professional experience; or, -	Bachelor’s degree in computer science or a related field of study plus a minimum of 7 years of relevant professional experience is requiredSkillscitrix, VDI, Virtual Desktop, CITRIX DaaS, AZURE AVD, VMware Horizon, Poweshell, PythonTop Skills Detailscitrix,VDI,Virtual Desktop,CITRIX DaaS,AZURE AVD,VMware Horizon,Poweshell,PythonExperience LevelExpert Level

SkillsVoip, Architecture, Call routing integration, cisco mobile, SIP, M365Top Skills DetailsVoip, Architecture, Call routing integration, cisco mobile,SIP,M365 DescriptionPosition SummarySr. Solution Engineers analyze, facilitate and provide infrastructure services and related design artifacts for enterprise solutions. Sr. Solution Engineers create deliverables that help develop target-state solutions, including but not limited to standards, guidelines, individual parts, platforms, and configurations for evolution of business strategy aligned infrastructure. They are the catalyst and accelerators of orchestrated technical innovation for targeted business outcomes. Technologies include data center, cloud, shared foundational infrastructure components, unified communications, mobile, AI, Internet of Things (IoT), blockchain, edge computing and immersive experiences technologies.Sub-Function – Unified Communications (UC)• Understands the organization&#39;s Unified Communications requirements, including multi-channel, on-premises and cloud-based contact center solutions, IVR, ACD, dialers, CRM, VOIP Call Routing, reporting, optimization, and compliance requirements.• Designs UC solutions to meet the organization&#39;s requirements while considering scalability, reliability, performance, and cost-effectiveness factors.• Plays a key role in planning, development and delivery of contact center solutions using Nice CXone. This role will drive implementation of Nice CXone functionality and iteratively enhance existing configurations overtime.• Experienced in VOIP Call Routing, ideally Cisco CUBE.• Experienced in requirement&#39;s discovery and analysis, formulation of solution context, identification of solution alternatives and their assessment, technology selection, and design configuration.• Experience in process development, data and object modeling in a variety of application and database environments.• Possesses expert level systems engineering skills, client interactions to understand all requirements, and translation of those requirements into optimal business outcomes.• Designs integrations with relevant systems.• Detailed understanding of one or more CRM applications.• Software development skills with experience using API RESTful/SOAP web services for application integrations.• Supports in the evaluation of UC technologies and products in the market to select the best fit for the organization&#39;s needs.• Assists in the development and deployment of infrastructure solutions for communications, networking and VOIP.• Understanding of security best practices and compliance requirements related to unified communications infrastructure, such as HIPAA, ACA, ASCA, GDPR, and PCI.• As required, participates in on call rotation as part of the Unified Communication’s Team responsible for phone systems and networks.ResponsibilitiesUnderstand &amp; Drives Technology Engineering (30%)• Reports straight or dotted lines Solution Architect, business functional leader to deliver technical solutions in that domain.• Leads the analysis of the current technology environment to detect critical deficiencies, legacy, and technical debt and recommends improvement solutions. In addition, leads the analysis of the technology industry and market trends to determine their potential impact on the enterprise and the enterprise technology engineering.• Collaborates with technical, business, and subject matter experts and other architects to develop technology engineering that enables and drives new business capabilities and operating models.• Drives technologies and approaches to renovate, extend, and transform the existing core technology base and IT estate.• Defines high-level migration plans to address the gaps between the future and current state, typically in sync with the IT budgeting or other capital planning processes. Analyzes &amp; Evaluates Technology (30%)• Understands, contributes to, and follows established EA roadmap, technology trends, and the practical application of existing, new, and emerging technologies to enable new and evolving business and operating models.• Guides technology investment decisions based on analysis and evaluation to drive targeted business outcomes while meeting nonfunctional requirements.• Helps the EA department define metrics to measure and demonstrate technology value.• Assists with designing the governance, assurance, and standards activities to ensure enterprise technology engineering compliance with projects and products.• Oversees and facilitates the research, evaluation, and selection of hardware and software technology and product standards and the design of standard configurations.• Understands, advocates, and augments the business and IT strategies and their outcome and ongoing results, and leads the communication or marketing activities needed to ensure enterprise success and use Technical Lead, Collaborates and Deliver Business Outcomes (25%)• Leads technology change to deliver business outcomes while also virtually leveraging subject matter experts from any other needed technical area.• Oversees or consults on technology implementation and modification activities (for example, projects and products), particularly for new or shared infrastructure solutions.• Consult on application or infrastructure development projects to harmonize systems or infrastructure with the enterprise technology engineering and identify when it is necessary to modify the technology engineering to accommodate immediate or future project needs.• Creates and delivers working, production-ready IT services that agile teams can easily leverage.• Works closely with product managers, owners, and engineers (e.g., enterprise, business, information, security, and solutions architects) to enable infrastructure agility, scalability, and resilience to support required product needs throughout product life cycles.• Collaborates with business constituents, other architects, project teams, and staff in various functional IT areas to fulfill the responsibilities mentioned above.• Documents necessary for enterprise technology engineering design and analysis work, possibly including project postmortem documentation and metric collection.• Provides technical mentorship to junior associates to increase intellectual capital.Qualifications• Bachelor’s degree in computer science, information technology, system analysis, related study, or equivalent experience.• Preferred at least five years of design and implementation experience in IT, with deep knowledge in at least two of the following (or similar) technical disciplines: infrastructure and network design, application development, application programming interfaces (APIs), middleware, servers and unified communications, database management and operations, clustering technologies, virtualization, cloud technologies, and Active Directory and protocols.• Good understanding of product management, agile principles, and development methodologies; and capability of supporting agile teams by providing advice and guidance on opportunities, impact, and risks, considering technical and architectural debt.• Experience delivering presentations to senior-level executives and technical audiences.• Exposure to diverse technical configurations, technologies, and processing environments.• Skilled at collaborating with SMEs and business owners, following the guidelines, and facilitating decision-making with stakeholders and peers.SKILLS• At least 2 years of InContact/CXOne experience, providing technical configuration for IVR specific to CXone Studio programming.• Strong Skills in Applications development, mainly within Web communication and customer engagement technology.• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3• Excellent knowledge of software, application design and engineering, with emphasis on RESTful API engineering• Knowledge of voice and video environments.• Knowledge of Cisco Expressway, Cisco Unified Border Element (CUBE), Cisco IOS Gateways, and Media Gateway Control Protocol (MGCP), and Session Initiation Protocol (SIP).• Knowledge of VOIP Call Routing integration.• Knowledge of Cisco Jabber, Cisco Mobile &amp; Remote Access, Cisco Finesse.• Knowledge of support and engineering of Microsoft Voice platform within M365 space.• Knowledge of various backend development languages like Java, ASP.Net, and Python.• Knowledge of various database technologies like MySQL, MongoDB, Microsoft, and Oracle.• Knowledge of various front-end web development languages like JavaScript, HTML, CSS, and web content sites.• Knowledge of various aspects of a technology engineering like cloud, integration, network, and security.• Knowledge of many, if not most, components of an enterprise technology engineering.• Knowledge of IT service management (ITSM) and Information Technology Infrastructure Library (ITIL).• Knowledge of different modeling languages (such as UML and ArchiMate).• Knowledge of financial models and budgeting.• Understanding of information principles and processes.• Understanding of network and security engineering.• Understanding and knowledge of system development life cycle methodologies (such as waterfall, spiral, agile software development, rapid prototyping, incremental, synchronize and stabilize, and DevOps).• Excellent analytical and technical skills.• Excellent written and verbal communication skills.• Excellent planning and organizational skills. Additional Skills &amp; QualificationsMUST LIVE IN OHIO AS THE EXPECTATIONS IS ONSITE 2-3 DAYS PER WEEK.

VOIP Solution Engineer

One of our partners in the wireless industry is looking for a VOIP Technician that can join their team. This position will not be in the field but rather behind the scenes doing site walks/blue print designs. We are looking for someone to join our team that has the ability to do the following:<ol><li>Engage with customers both virtually and over the phone</li><li>Be able to conduct virtual walk through to get a clear understanding of what the client wants</li><li>Having some understanding of phone systems and Voip Equipment. </li><li>Documentation within Excel</li></ol>This

VOIP Specialist

TEKSystems is currently hiring a Vehicle Sales Coordinator! This position is a corporate role that offers a high degree of long term career growth potential, as there is a lot of room to move up! Apply now! &#39;DescriptionThe main objective of this role is to take on customer accounts after equipment has been purchased with one of our sales representatives. Daily responsibilities include: obtaining necessary documents to legally close the sale, updating customers on progress, collecting payments, invoicing, as well as coordinating with our other teams in the department, field locations, and other shops across North America. Vehicle sale coordination to include: invoicing and document completion, confirming with field locations that vehicles are ready for pickup, collecting payments and providing customer assistanceObtaining signed documents from customersEntering sales related information into SalesForce.com and Fleetnet systemsable to handle a high workload and adapt to changing priorities is necessary

Vehicle Sales Coordinator

DescriptionThe main objective of this role is to take on customer accounts after equipment has been purchased with one of our sales representatives. Daily responsibilities include: obtaining necessary documents to legally close the sale, updating customers on progress, collecting payments, invoicing, as well as coordinating with our other teams in the department, field locations, and other shops across North America. Vehicle sale coordination to include: invoicing and document completion, confirming with field locations that vehicles are ready for pickup, collecting payments and providing customer assistanceObtaining signed documents from customersEntering sales related information into SalesForce.com and Fleetnet systemsAnswering customer and associate phone calls that come into the departmentUpdating Microsoft Access and excel spreadsheets for report generation

We are seeking a highly organized and customer-focused Vehicle Sales Coordinator to join our team. In this role, you will be responsible for managing the sales process, ensuring accurate documentation, and providing exceptional customer service. Your efforts will contribute to the smooth operation of our sales department and enhance overall customer satisfaction.Key Responsibilities:<ul><li>Invoicing and Documentation: Prepare and complete all necessary paperwork for vehicle sales, ensuring accuracy and compliance with company policies.</li><li>Customer Assistance: Provide support to customers, handle inquiries, and process payments in a professional and timely manner.</li><li>Field Coordination: Work closely with field locations to confirm vehicle readiness and manage logistics for vehicle pickups.</li><li>Record-Keeping: Maintain accurate sales data and records, updating internal systems as needed.</li><li>Team Collaboration: Collaborate with sales teams and other departments to ensure smooth operations and address any challenges that arise.</li></ul>Qualifications:<ul><li>Experience: Minimum of 2 years of administrative support and customer service experience.</li><li>Skills: Strong organizational, communication, and time management skills. Attention to detail and proficiency in Microsoft Office programs.</li><li>Education: High school diploma required; associate&#39;s or bachelor&#39;s degree preferred.</li><li>Attributes: Ability to handle a high workload, adapt to changing priorities, and provide excellent customer service.</li></ul>Benefits:<ul><li>Comprehensive benefits package, including medical coverage, paid time off, and a 401k plan.</li><li>Opportunities for career growth and skill development.</li><li>A supportive and collaborative work environment.</li></ul>

DescriptionWe are seeking a dedicated Video &amp; Collaboration Support Specialist to support the global video conferencing and collaboration environment, specifically for company executives. Our client is standardizing on Cisco and Microsoft technologies and requires individuals with strong critical thinking skills, an analytical mindset, and a passion for continuous learning.Responsibilities:<ul><li>Deliver white glove support for executives and VPs.</li><li>Provide L1/L2 troubleshooting support in an enterprise environment.</li><li>Offer technical support and troubleshooting in helpdesk or desktop support roles.</li><li>Manage setup and support of audio/visual/control solutions for executive meetings and events.</li><li>Support conference room technology and troubleshoot user issues during conferencing meetings.</li><li>Utilize collaboration tools such as MS Teams and Cisco WebEx.</li></ul>Required Skills:<ul><li>Proficiency in MS Teams, AV, Conferencing Services, Unified Communications, Webex, Cisco, Telepresence, Video Conferencing, Microsoft Teams, Collaboration, and Jabber.</li></ul>Top Skills:<ul><li>MS Teams</li><li>AV</li><li>Conferencing Services</li><li>Unified Communications</li><li>Webex</li><li>Cisco</li><li>Telepresence</li><li>Video Conferencing</li><li>Microsoft Teams</li><li>Collaboration</li><li>Jabber</li></ul>Advanced Soft Skills:<ul><li>Exceptional Communication: Ability to convey complex technical information clearly and effectively to non-technical executives.</li><li>Professionalism: Maintain a high level of professionalism in all interactions, demonstrating respect, discretion, and confidentiality.</li><li>Problem-Solving: Quickly and efficiently resolve issues, often under pressure, while maintaining a calm and composed demeanor.</li><li>Adaptability: Flexibility to adapt to changing priorities and manage multiple tasks simultaneously.</li><li>Empathy: Understand and anticipate the needs of executives, providing personalized and attentive support.</li><li>Diligence: Ensure all aspects of conferencing services are meticulously managed and executed.</li></ul>

Video & Collaboration Support Specialist

Job Title: Voice Field TechnicianLocation: Indianapolis, INJob Description: We are seeking experienced Voice Field Technicians to support a large national health system in replacing their emergency phone systems. This project involves:<ul><li>Pulling the Customer Service Record (CSR)</li><li>Identifying Centrex and Copper Lines</li><li>Validating/testing existing Red Phones</li><li>Documenting non-existing Red Phones</li><li>Submitting work orders</li><li>Completing new installs or upgrades</li><li>Completing the disconnection process for old numbers/circuits</li></ul>Top Skills and Experience Required:<ul><li>Voice/Telephony Engineering: Extensive experience in the telecommunications industry with in-depth knowledge of PSTN and protocols such as ISDN, CAS, PRI, POTS, and Centrex.</li><li>Signaling Protocols: Proficiency in working with signaling protocols, including Voice TDM, ISDN, PRI, T1/T3, DTMF, FXS, and FXO.</li><li>Cabling Knowledge: Understanding of voice and data cabling, including Cat3, Cat5, Cat6 wiring, and 66M blocks.</li><li>Testing and Tagging: Experience in tagging, toning, and testing from MDFs.</li><li>Installation Experience: Proven experience in installing phone hardware and systems.</li></ul>Project Phases:<ol><li>Site Survey: Identify the locations of the phones and the associated numbers.</li><li>Deployment: Document, deploy, and test new phones.</li></ol>Qualifications:<ul><li>Minimum 2 years of experience in voice/telephony engineering.</li><li>Strong problem-solving skills and attention to detail.</li><li>Ability to work independently and as part of a team.</li><li>Excellent communication skills.</li></ul>Apply Today to Learn More!

Voice Technician

Description
					The Telecom Red Phones project includes pulling the Customer Service Record (CSR), identifying Centrex
and Copper Lines, validating/ testing existing Red Phones, documenting non existing red phone, submitting work orders, complete new installs or upgrades, and completing the disconnection process for old numbers/circuits. 

Review technical design for sites and ministries
• Liaise between Customer and Customer partner
personnel
• Attend program meetings with both Customer and
Customer partner teams
• Travel onsite to discovery, install, and test phones
following the guidance of the runbook developed for
this scope of work
• Knowledge of and practical experience with
telecommunications systems and technologies
• Knowledge and working experience with low
voltage wiring and connectivity.
CUSTOMER CONFIDENTIAL Customer Order Page 4
4812-2346-8332, v. 1

Deliverables and Acceptance Process: Supplier will provide the following deliverables under this
Customer Order:
• Complete runbook - Supplier will collect building data using a site data collection form and
will upload the building data using a mutually agreed upon format by an agreed upon secure
method determined within the planning phase. This report will consist of the following
information:
- Red phone test results
- Red phone has dial tone and calling capabilities
- Red phone tip and ring toned out and labeled. Red Phone Locations
• Complete end to end documentation for onsite
discovery/ findings in determined upon
documentation location
• Compare lines being billed to the lines identified in
the site survey findings provided by Customer and/
or their designated vendor
• If applicable Supplier will perform the following
tasks per Customer’s recommendation:
- Verify all locations listed for Red Phones
have appropriate cabling and label as
applicable
- Identify type of connecting blocks present to
ensure cutovers are supported with
appropriate tools as required
- Test and prepare cables as a pre-cutover
action. Cutovers will be performed by
Customer or their designated vendor.
- For unidentifiable lines determined by site
surveys documentation, tagging, and locating
will be performed and escalated to the
appropriate parties determined by Customer
- Update all cut sheets with existing line
information and obtain new numbers to be
assigned upon installation by Customer or
their designated vendor

This is a TGS opportunity that with have engagement management tied to it.
					Skills
					Telecom, Trouble tickets, Telephony, Ticketing system, cat5, cat6, cat3, Centrix, Telecommunications systems, lumen, Mobile device, Telecommunication, Mdm, MDF
					Top Skills Details
					Telecom,Trouble tickets,Telephony,Ticketing system,cat5,cat6,cat3,Centrix
					Additional Skills &amp; Qualifications
					Working knowledge of Microsoft Project, Visio, Excel 
Must be presentable in a hospital setting
					Experience Level
					Intermediate Level

DescriptionOur client is seeking for a Vue.js Developer to help modernization of their ERP systems for shipping, sales, logistics etc. through the Rimas inititiative they are looking to also rewrite a lot of their front end applications leveraging Vue.JS to help streamline and enhance capabilities across all relevant front end applications throughout the initiative. 100% remote Must be within 2-3 Hours of Ft. Wayne Indiana Top Skills: DetailsVue.JSImplementation of Vue.JS into new environments.Net (C#)Blazor is a nice to have, but not required Top Skills DetailsJavascript,Front end,Vue,Vue.jsAdditional Skills &amp; QualificationsVue.JS implementation experience, The VueJS candidates are not required to know Blazor. If they do know Blazor it would certainly help them with migrating existing pages from Blazor to Vue. They have a lot of pages that do not exist yet and we intend on building them from scratch in Vue.

Vue.js Developer

Description
					Primary Responsibility: 
 
 Receive catalogue stage and ship Comcast NETO network equipment to and from the Comcast NETO Logistics and Staging Facility. 
 
 Specific Duties:
 -Inspection cataloguing and visual identification of network routers DWDM dense wave division multiplexing equipment optical ethernet devices CMTS cable modem terminating systems components servers storage devices video equipment CDV voice over IP telephony equipment associated IRM installation related material such as cable connectors etc.
 -Assemble and disassemble modules power supplies and processors in Network routers CMTS devices and Optical equipment to meet Comcast engineering standards. 
 -Complete hardware configuration pre-staging of server power supplies drives and memory to meet Comcast engineering standards according to work orders.
 -Assembly of DWDM/Ethernet/Sonet modules and pluggable components and line cards.
 -Assemble deployment readiness kits. 
 -Utilize proper ESD handling procedures when working with electronic equipment.
 -Coordinate closely with Senior Inventory Control and Deployment Engineering on equipment deployment requests.
 -Assist Staging Lab Engineers in populating Routers Switches and Servers as needed.
 -Responsible for the accountability of all assets held in the NETO Logistics and Staging Facility inventory and the accuracy of the warehouse database above a 98 level at all times valued at over 75M. 
 -As instructed complete accurate and timely receipt of equipment against packing slips and purchase orders. 
 -Operate forklift to load and unload trucks delivering or picking up equipment.
 -Support with the verification of packing slips for received equipment and the timely submission of packing slips to Business Operations.
 -Aid with the coordination of asset recoveries of decommissioned equipment to be redeployed.

Experience and Qualifications:
 0-1 year experience in shipping/receiving. 
 -Working knowledge of Microsoft Office Outlook Word excel and PowerPoint. 
 -Basic understanding of network architectures involving access and core-level switch-routers servers and cable modem termination systems CMTSs.
 -Familiar with equipment interconnections and interoperability. 
 -Basic understanding of handling highly complex electronics Network equipment. 
 -Understanding of the different standards for interfaces such as Fast Ethernet Gigabit Ethernet over fiber and Gigabit Ethernet over copper and 10-Gigabit Ethernet. 
 -Familiar with Cisco Sun Dell and HP hardware at a minimum. 
 -Understanding the proper handling of equipment in an ESD environment. 
 - Familiarity with IP Network equipment IP Transport Equipment and video equipment is desirable.
					
					
					
					
					
					
					Experience Level
					Intermediate Level

Warehouse Logistics Coordinator - Forklift II (Contractor)

Job Title: Warehouse Logistics Coordinator - Forklift I Shift – 1st Pay – 16$/hr  - After hiring you will be paid up to – 47000 - 65000 grand yearly based of budget   Job Description: &quot;Experienced in inventory, picking, packing and assembly This is a warehouse professional/ production lineproduct packer/shipper type work Responsibilities may include and not be limited to:Product assemblyPulling inventory or parts from larger inventory Preparepackaging and shipping materials Pack product for shipment Track inventoryForklift experience required. Experience:  0-6 years&quot; Looking forward to hear from you Thank you

Warehouse Worker

Description5 to 10 years of development experience.Web Application Firewall - Cloudflare and AWS WAF Cloud Engineer / Security Specialist	- Write Code	- Deploy in AWS	- Managing Firewall	- Setting up DNS Record for Web Domain	- Digital Certificates for new Websites FINRA will host

Web Application Security Engineer

Sure, here&#39;s an inviting job posting based on the provided description: Job Title: Web Traffic CoordinatorLocation: Hybrid (Monday and Friday at home, Tuesday to Thursday onsite in Portland, OR)Schedule: Monday through Friday, 8am to 5pm About the Role:Are you a dynamic and organized professional with a passion for project management and e-commerce? We are seeking a Traffic Coordinator to join our team. In this role, you will play a crucial part in producing and managing timelines, schedules, and project plans to meet changing priorities and deadlines. You will monitor project status, lead seasonal go-to-market milestones, and actively work to evolve go-to-market strategies and e-commerce campaign management. Key Responsibilities:<ul><li>Produce and manage timelines, schedules, and project plans to meet changing priorities and deadlines.</li><li>Monitor weekly or monthly project status and work with the team and stakeholders to adjust resourcing or timelines.</li><li>Lead seasonal go-to-market milestones and key inputs or touchpoints.</li><li>Actively work to carry out and evolve the go-to-market strategy and e-commerce campaign management by identifying potential actions and efficiencies.</li><li>Assess and communicate project feasibility when necessary, identifying alternative solutions when business or site quality is at risk.</li><li>Manage content production for special events and short-lead projects to support the brand, including cross-functional coordination and communications.</li><li>Take ownership and work across cross-functional teams to execute and maintain the most efficient and effective processes and communication methods to carry out projects.</li><li>Identify and implement solutions for process changes when needed.</li><li>Perform other duties as assigned.</li></ul>Qualifications:<ul><li>5-8 years of production or project management experience.</li><li>5-8 years of consumer-based online experience, preferably in retail.</li><li>Strong organizational, problem-solving, and time management skills with the ability to set priorities, multi-task, and meet deadlines.</li><li>Strong understanding of e-commerce processes and business models.</li><li>Ability to handle a high-volume workload in an ever-changing environment.</li><li>Thorough knowledge of creative workflow processes, CMS (AEM or similar), and project management software (JIRA or similar).</li><li>Ability to think both strategically and tactically, as well as manage and adapt to dynamic changes in priorities and deadlines.</li><li>Ability to establish cross-functional, collaborative relationships with business partners.</li></ul>Employee Value Proposition (EVP):This role offers the chance to lead to other roles within the company, providing opportunities for growth and career advancement. Why Join Us:A key team member went out on an unexpected leave, and we are looking for someone to step in and make an immediate impact. Join our team and be part of a dynamic and supportive work environment where you can thrive and grow.

Web Traffic Coordinator

We are looking for an individual to play a crucial role in managing and optimizing our Webex Contact Center and Cisco Unified Communications Manager systems. You will be responsible for ensuring the smooth day-to-day operations of these critical communication platforms, contributing to the efficiency of our business operations. MUST RESIDE IN OR NEAR FORT MYERS, FL (W2 ONLY) Required Skills:<ul><li>Oversee the day-to-day operations of Webex Contact Center, ensuring optimal performance and reliability.</li><li>Configure and maintain contact center features, including routing, reporting, and integration with other systems.</li><li>Troubleshoot and resolve any technical issues related to the Webex Contact Center platform.</li><li>Collaborate with cross-functional teams to enhance and customize the contact center functionality to meet business needs.</li></ul>

Webex Contact Center Engineer

Seeking Windows Desktop Technician candidates who are available and interested in supporting multiple work sites in the North DC metro area (including cities such as Silver Spring, Lanham, Olney, ect)Must have reliable transportation Top Skills - Must Haves<ul><li>Hardware / Software troubleshooting and support</li><li>Windows 10</li></ul>Top Skills&#39; Details:1. 3 to 5 years Windows 10 Desktop Support experience in a corporate environment.2. 3 to 5 years Enduser client -LAN/Networking support in a corporate environment3. Customer Service Experience Job Description o Incidents – Software break/fixo IMACs – Installation of software, machine upgrades, etc.o Refresho Support peripherals for scanning paper and ID cards, barcode scanners, credit card readers, label printers, signature pads, Dragon dictation microphones, and RFID readerso Basic experience with Active Directoryo Experience with Windows 10 and Microsoft Officeo Experience with Deskside support in a hospital environment a pluso Experience with ServiceNow- PREFERRED NOT REQUIREDo Experience with LogMeIno Ticketing System is ServiceNowo Tech walk-up bar at staffed locations

Windows 10 Desktop Support Technician

Working 100% onsite in Washington DC1st shift Monday - Friday Top Skills - Must Haves<ul><li>Hardware / Software troubleshooting and support</li><li>Windows 10</li></ul>Top Skills&#39; Details:1. 3 to 5 years Windows 10 Desktop Support experience in a corporate environment.2. 3 to 5 years Enduser client -LAN/Networking support in a corporate environment3. Customer Service Experience Job Description o Incidents – Software break/fixo IMACs – Installation of software, machine upgrades, etc.o Refresho Support peripherals for scanning paper and ID cards, barcode scanners, credit card readers, label printers, signature pads, Dragon dictation microphones, and RFID readerso Basic experience with Active Directoryo Experience with Windows 10 and Microsoft Officeo Experience with Deskside support in a hospital environment a pluso Experience with ServiceNow- PREFERRED NOT REQUIREDo Experience with LogMeIno Ticketing System is ServiceNowo Tech walk-up bar at staffed locations

Windows 10 Desktop Support Technician - 1st Shift

Working 100% onsite in the Georgetown area Top Skills - Must Haves<ul><li>Hardware / Software troubleshooting and support</li><li>Windows 10</li></ul>Top Skills&#39; Details:1. 3 to 5 years Windows 10 Desktop Support experience in a corporate environment.2. 3 to 5 years Enduser client -LAN/Networking support in a corporate environment3. Customer Service Experience Job Description o Incidents – Software break/fixo IMACs – Installation of software, machine upgrades, etc.o Refresho Support peripherals for scanning paper and ID cards, barcode scanners, credit card readers, label printers, signature pads, Dragon dictation microphones, and RFID readerso Basic experience with Active Directoryo Experience with Windows 10 and Microsoft Officeo Experience with Deskside support in a hospital environment a pluso Experience with ServiceNow- PREFERRED NOT REQUIREDo Experience with LogMeIno Ticketing System is ServiceNowo Tech walk-up bar at staffed locations

Potential candidates must be available to work 2nd shift. 2 PM to 10PM Top Skills - Must Haves<ul><li>Hardware / Software troubleshooting and support</li><li>Windows 10</li></ul>Top Skills&#39; Details:1. 3 to 5 years Windows 10 Desktop Support experience in a corporate environment.2. 3 to 5 years Enduser client -LAN/Networking support in a corporate environment3. Customer Service Experience Job Description o Incidents – Software break/fixo IMACs – Installation of software, machine upgrades, etc.o Refresho Support peripherals for scanning paper and ID cards, barcode scanners, credit card readers, label printers, signature pads, Dragon dictation microphones, and RFID readerso Basic experience with Active Directoryo Experience with Windows 10 and Microsoft Officeo Experience with Deskside support in a hospital environment a pluso Experience with ServiceNow- PREFERRED NOT REQUIREDo Experience with LogMeIno Ticketing System is ServiceNowo Tech walk-up bar at staffed locations

Windows 10 Desktop Support Technician - 2nd Shift

Job Title: Windows 11 Migration TechnicianJob Type: Contract (9 months to start, with potential for long-term or permanent employment)Location: Onsite in San Antonio, TX 78259Pay: $20-25/hrStart Date: ASAP Job Summary:We are seeking a skilled Windows 11 Migration Technician to support the deployment and transition from previous Windows versions to Windows 11 across enterprise environments. The ideal candidate will have experience in system upgrades, imaging, troubleshooting, and end-user support to ensure a seamless migration process. Key Responsibilities:<ul><li>Assist with the planning and execution of Windows 11 migrations, including hardware/software compatibility assessments.</li><li>Perform clean installations of Windows 11 across multiple devices through the imaging process.</li><li>Ensure proper data backup and restoration before and after migration.</li><li>Troubleshoot and resolve any issues related to the migration process, including driver compatibility, application functionality, and network connectivity.</li><li>Work with IT teams to configure and optimize Windows 11 settings, policies, and security configurations.</li><li>Provide technical support to end users during and after the migration process.</li><li>Document migration procedures, issues, and resolutions for future reference.</li><li>Assist in software reinstallation and user profile configurations post-migration.</li><li>Ensure compliance with organizational security policies and best practices.</li><li>Install new memory into 1000 laptops, confirming they are damaged or reusable.</li><li>Take in laptops and deploy them to end users.</li></ul>Required Qualifications &amp; Skills:<ul><li>Proven experience in Windows OS migrations (Windows 10 to Windows 11 preferred).</li><li>Strong knowledge of Windows 11 installation, configuration, and troubleshooting.</li><li>Familiarity with imaging and SCCM.</li><li>Experience with Active Directory, Group Policy, and user profile management.</li><li>Understanding of software compatibility testing and remediation.</li><li>Excellent problem-solving skills and attention to detail.</li><li>Strong communication and customer service skills to assist end users.</li><li>Ability to work independently and as part of a team in a fast-paced environment.</li><li>Experience with hardware, asset work, and imaging laptops.</li><li>Skills in support, desktop troubleshooting, installation, customer service, hardware, service, Active Directory, cable management, Windows installation, deployment, and help desk.</li></ul>Preferred Qualifications:<ul><li>Certifications such as CompTIA A+, Microsoft 365 Certified: Modern Desktop Administrator Associate, or equivalent.</li><li>Experience in enterprise-level IT environments.</li><li>Knowledge of scripting (PowerShell) for automation.</li></ul>Work Conditions:<ul><li>Ability to lift and transport IT equipment if necessary.</li><li>Flexible work hours depending on migration schedules.</li><li>Mon-Fri core hours.</li><li>1 tech needed in San Antonio office.</li></ul>Additional Information:<ul><li>Drug Test Required: No</li><li>Must be willing to submit to pre-employment fingerprinting and background check.</li></ul>

Windows 11 Technician

Description•	Conduct administration of Microsoft Windows workstations and servers to include configuration management, security updates, patching, software upgrades and mitigation of vulnerabilities•	Effective and timely communication with users both in and outside 26NOS is required, including analyzing issues, understanding needs and operational strategies to solve requests•	Assist in tier one or tier two capacity deploying and supporting software applications, imaging desktops/laptops, web access, and physical or virtual servers in an enterprise environment•	Establishing equipment requirements, tracking hardware and software, and staying current with platform, application, &amp;amp; industry developments for Windows systems •	Monitor, identify, investigate, troubleshoot &amp;amp; scope network, hardware, software or security issues to supply recommendations for improvement or resolve problems based on documented solutions •	Provide a periodic report of system status to include uptime, incident and problems, open issues•	Able to audit, remediate, maintain, collect and document security artifacts related to DISA Security Requirements or Technical Implementation Guide (SRG/STIG) checklist documentation on supported systems utilizing technical procedures, best practices, or vendor hardening guidance•	Ability or experience in evaluating scan report data from ACAS Tenable.SC or Tenable Nessus Scanners; participate in the review and response phases of the Vulnerability Management (VM) life cycle •	Aptitude to support provisional installation, configuration, operation and maintenance of server systems hardware (Dell PowerEdge, HPe ProLiant, etc.), and utilize related infrastructure devices such as KVMs, out-of-band management (OOBM) tools like integrated lights-out (ILO), iLO Amplifier, integrated Dell Remote Access Controller (iDRAC) or Open Managed Enterprise (OME) appliances•	Utilize and/or implement technical solutions based on defined mission scope and using approved software tools such as PuTTY, SecureCRT, Remote Desktop Protocol (RDP), NotePad++, etc. •	Aptitude to test/interact with new software technologies in environment with 3rd party monitoring tools to track overall health and availability of apps: Splunk Enterprise, SolarWinds Orion platform, Trellix/McAfee Endpoint Security Solutions (ESS) for host IDS/IPS/anti-virus, Microsoft Endpoint Configuration Manager (MECM), WSUS, ForeScout, NAGIOS, Veritas NetBackup, etc.•	Collaborating with team members on future direction and opportunities for new technology usage•	Ensures networks receive periodic updates from AFCYBER-released software patches, updates, and upgrades via Time Compliance Technical Orders (TCTO), Time Compliance Network Orders (TCNO), Maintenance Tasking Order (MTO) and Notices to Airman (NOTAMs)•	Assist AF Cyber personnel with Information Assurance Vulnerability Management (IAVM) programs, cybersecurity toolsets, and Operation Order (OPORD)/Fragmentary Order (FRAGO) support SkillsWindows, System administrator, backup Top Skills DetailsWindows, System administrator, backup Additional Skills &amp;amp; Qualifications•	Technical degree, Associates or, Bachelor’s degree in Computer Science/Information Systems, Engineering/Math or 2-4 years’ relevant experience in Information Technology preferably within system administration is acceptable•	Required Certification: CompTIA Security+ ce (continuing education) or (ISC)² CISSP•	Minimum one or more of the following technical certifications: –	Microsoft based certification (current): Microsoft 365 Certified: Fundamentals; Microsoft Certified: Security, Compliance, and Identity Fundamentals; Microsoft 365 Certified: Security Administrator Associate; Microsoft Certified: Azure Security Engineer Associate; Microsoft Certified: Identity and Access Administrator Associate; Microsoft 365 Certified: Teamwork Administrator Associate; Microsoft 365 Certified: Modern Desktop Administrator Associate; Microsoft Certified: Windows Server Hybrid Administrator Associate –	Microsoft based certification: Microsoft Technology Associate (MTA) or Microsoft Certified Solutions Associate (MCSA) •	ITILv3 or ITILv4 certification a plus (not required) Secret clearance Experience LevelIntermediate Level ·&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; This position requires an active DoD Clearance Secret·&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Because an active DoD clearance is required, U.S. Citizenship is required

Windows Systems Administrator - No C2C /

Top Skills&#39; Details• Extensive experience with Cisco 9000 APs in enterprise environments.• Expertise with Juniper Mist 4000 series for wireless deployment and management.• Strong troubleshooting and problem-solving skills, particularly in complex wireless environments. Nice to Have (Bonus):• Experience with Clearpass 802.1x and/or Cisco ISE for network authentication and security. DescriptionWe are seeking an experienced Wireless Network Engineer to join our team and provide critical support to improve the stability and reliability of our wireless infrastructure. The wireless network is currently facing significant challenges, and we need a wireless guru to help troubleshoot and optimize the environment. This role will involve logical troubleshooting, network analysis, and ensuring seamless wireless performance across a hospital environment. Responsibilities:• Provide expert-level support for wireless network stability and performance.• Troubleshoot and resolve wireless connectivity issues across a large-scale network.• Support the transition from Cisco to Juniper Mist 4000 series with a focus on seamless deployment.• Optimize and manage the performance of approximately 2000 Cisco 9000 APs.• Collaborate closely with internal teams and stakeholders to implement wireless solutions.• Provide proactive recommendations for network improvements.• Serve as a subject matter expert for wireless network design and architecture. Must-Have Qualifications:• Extensive experience with Cisco 9000 APs in enterprise environments.• Expertise with Juniper Mist 4000 series for wireless deployment and management.• Strong troubleshooting and problem-solving skills, particularly in complex wireless environments. Nice to Have (Bonus):• Experience with Clearpass 802.1x and/or Cisco ISE for network authentication and security. Additional Details:• This role is primarily focused on logical deployment and troubleshooting rather than physical installations.Skillscisco wireless, access points, Juniper Mist, clearpass, iseTop Skills Detailscisco wireless,access points,Juniper Mist

Wireless Network Engineer

This position is 100% remote with a preference toward candidates in EST.DescriptionThis person will be on the bill review team specifically working in the backlog of appeals. The Bill Review Analyst position holds accountability for accurate and timely review, processing and payment of bills to include pre-coding accuracy and adjudication of appeals/provider reconsideration requests. We would prefer candidates to have worked in Mitchell Smart Advisor platform which is the largest workers comp program but open to similar programs as well. Skillsworkers&#39; compensation, appeals, bill review software, data entry Additional Skills &amp; Qualifications•	Examines and adjudicates requests for appeals, reconsiderations, re-evaluations, and corrected bills.•	Maintains knowledge of industry standard medical coding initiatives and state specific fee schedules and coding guidelines•	Meets or exceeds department contractual and/or industry standards for accuracy and turnaround time•	Maintains an understanding of all variations of Workers’ Compensation state rules and regulations•	Maintains comprehensive knowledge of all available re-pricing opportunities (e.g. PPOs, direct contracts, etc.), ensures application as part of the adjudication process•	Monitors itemized billings for excessive charges, duplications, and appropriate medical bills coding•	Reviews/processes appeals and initiates refund requests, assists in the recoupment process.•	Assists in the preparation of bills research reports

Worker's Comp Billing Specialist

DescriptionSummary:We are looking for a talented and passionate Implementation Analyst/Consultant to join our team. In this role, you will be responsible for designing intuitive and engaging user business process experiences for our timekeeping and scheduling applications. You will work closely with product managers, engineers, and other stakeholders to create innovative solutions that meet the needs of our users and drive business goals. Looking for someone who has experience implementing Workforce Software Solutions

Workforce Implementation Consultant (No C2C)

Job Title: Facilities CoordinatorLocation: East Hartford, CTJob Type: Full-time Job Description: Our client is seeking a highly motivated and experienced Facilities Coordinator to oversee facilities management projects within a commercial environment. The ideal candidate will have a strong background in facilities management, excellent organizational skills, and the ability to manage multiple projects simultaneously. Key Responsibilities:<ul><li>Plan, execute, and oversee facilities management projects from inception to completion.</li><li>Coordinate with clients, contractors, and internal teams to ensure project goals are met.</li><li>Develop and manage project budgets, timelines, and resources.</li><li>Conduct regular site inspections to ensure compliance with safety and quality standards.</li><li>Implement and maintain preventive maintenance programs.</li><li>Resolve any issues or conflicts that arise during the project lifecycle.</li><li>Prepare and present project reports to stakeholders.</li><li>Utilize CAD software to create and review project designs and plans.</li></ul>Qualifications:<ul><li>Bachelor&#39;s degree in Facilities Management, Engineering, Business Administration, or related field.</li><li>Proven track record of successfully managing projects.</li><li>Strong knowledge of building systems, maintenance practices, and safety regulations.</li><li>Proficiency in CAD software is required.</li><li>Professional experience in construction or facilities management is preferred.</li><li>Excellent communication, leadership, and problem-solving skills.</li><li>Proficiency in project management software and tools.</li></ul>

Workstation Facilities Coordinator (CAD Experience Needed)

We are hiring for motivated X-Ray Technologists that want to transform their career in Radiology at a top employer to work for in Austin, TX! Job Summary:Provides healthcare services, applying x-ray energy procedures to assist in the diagnosis or treatment of patients. May perform medical imaging techniques for mammography or routine patients and related procedures to demonstrate anatomy for interpretation and/or intervention by, or at the request of a licensed practitioner.   Job Duties and Functions:• Demonstrates competency and proficiency, following established protocols, in the performance of:<ol><li>All radiographic examinations and equipment in their assigned work area, including bone density.</li><li>Proper positioning of the patient and equipment.</li><li>Selection of the appropriate image receptor and radiographic techniques.</li><li>Digital information systems utilized in the performance of assigned work, Radiology Information System (RIS) and Synapse.</li></ol>• Identifies each patient and reviews each patient’s requisition for consistencies to concur with the examination ordered.• Applies appropriate patient care and recognizes patient conditions essential for successful completion of the radiologic procedure.  • Reviews patient chart for exam referral/orders with attention to any special instructions within the exam notes, appointment notes or referral request. • Records the patient’s history, including information about priors, as required by established policies and procedures and the American College of Radiology (ACR).• Performs and maintains all quality assurance records/controls required by ACR, the Texas Department of State Health Services (TDSHS) and any other credentialing organizations as required by law.• Assesses the patient’s condition; assures patient safety through proper restraining and support devices.• Identifies proper anatomical orientation on all required images and assures proper identification on all images.  • Checks to see that all images are sent to PACS per policy and procedures and verifies that all images, tech notes and required documents have successfully transmitted to PACS.• Completes all required paperwork in a timely and accurate manner.• Verifies that all procedures performed match the procedures listed in the RIS and are listed and coded properly. • Continuously monitors work, reviews and utilizes modality QA reports to search for ways of improvement.• Reports incomplete or incorrect examination to ensure proper patient charge and continuity of patient care. • Performs all mammographic and routine procedures, according to the Department Procedure Manual.  • Provides radiation protection to staff, patient and self according to the prescribed safety standards.• Adjusts technical factors in proportion to patient and body part being examined. • Demonstrates courteous, friendly and professional behavior to patient, referring physicians and co-workers at all times.• Keeps the work area neat and orderly.• Maintains and rotates inventory of supplies in exam rooms and notifies supervisor if there is a shortage.• Demonstrates good working knowledge of all mammography and routine equipment within the clinic.• Performs other related duties incidental to the work described herein.

X-Ray Technologist

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