TEKsystems is seeking an experienced IT Service Desk analyst who is fluent in speaking Japanese, for an opportunity to work with a very reputable organization! DescriptionSeeking a candidate who is fluent in speaking Japanese as this person will be assisting with handling issues/tickets for their Japan operation. If there are no tickets needing Japanese speaker, this person will assist with the normal day to day tickets for US based users. This person will be providing services to internal employees. They will work through incoming calls and emails. The will be creating tickets through ServiceNow. The main priority is first call resolution. The most common issues will be password resets and oracle questions. Position Statement:The Service Desk Technician is a highly motivated, passionate and detail oriented Customer Service advocate looking to learn and grow in a fast paced environment. This position will be a member of the Tier 1 Team, and will be the primary point person for all customers and personnel, with the intent of resolving most customer related application and service issues during first contact. The candidate will be expected to interact with customers, peers, escalation Teams, and Leadership via phone, Instant Messenger, video, and email to ensure customer issues are resolved per approved Service Level Agreements (SLAs) metrics. This position is subject to shift work and a candidate will be expected to move to different shifts as needed. 	Position Summary:•	Primary Point of Contact for internal customer issues per approved SLA metrics.•	Monitors the progress of Incidents and Problems, and provides timely updates to customers, Information Technology personnel, and Leadership Team.•	Performs Best Practices application and systems diagnosis and troubleshooting techniques in other to resolve all service affecting issues.•	Coordinates and escalates complex issues to the Escalation and Leadership Teams when necessary.•	Works with peers and management to resolve technical issues.•	Documents all communication in the Ticketing System, and updates customers regularly on active tickets. Required Qualifications•	Technical School, University, or College education in a Technology Concentration. (Experience may be substituted for education).•	Must have understanding with respect to monitoring, managing and maintaining local and remote customer applications and services.•	Must have working knowledge of network and systems administration, and recommended troubleshooting techniques. •	Ability to quickly and efficiently address customer needs by providing solutions to customer issues, or escalating to Escalation Team for prompt resolution.•	Excellent verbal and written communications skills with ability to build relationships at all levels of the organization.•	Must have a working understanding of the ITIL framework. •	Energetic, responsible, self-motivated, and able to work in a Team environment under minimal supervision.•	Exceptional Customer Service skills.•	Keen attention to detail.•	Able to effectively prioritize and perform Service Desk tasks in a fast paced environment.•	Excellent analytical, organizational and technical skills. Additional Skills &amp; QualificationsCandidates must be fluent in speaking Japanese. Person must be professional, very well polished and well spoken.This will be a 6 month contract to start, however the goal will be for this person to convert FTE after the 6 months. Schedule: Saturday-Wednesday 7pm-3am EST. (Thurs/Friday off) Skillsservice desk, servicenow, active directory, password, troubleshoot, windows, remote, ticket Top Skills Detailsservice desk, servicenow, active directory, password, troubleshoot, windows, remote, ticket Experience LevelExpert Level

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IT Service Desk Analyst (Japanese Speaking)

Potential candidates must have an Active Secret Clearance and a Security+ certification to be consideredWorking 100% onsite in Kansas City MO DescriptionWork within a team of providing Tier 1 and Tier 2 staff in support of mission-critical systems working 24x7x365 over multiple shifts.• Process/Respond to Service Requests and Incidents. Manages and coordinates urgent and complicated support issues. Act as an escalation point for all requests and incidents. Develop and mature phone/ticket escalation processes to ensure free-flowing escalation and information within the organization. Determine the root cause of issues and communicate appropriately to internal and external customers.• Incident recognition, research, isolation, resolution, and follow-up steps.• Review software, hardware, and documentation rollouts to ensure staff has a full understanding of requirements/training prior to deployment.• Provide data and reporting of KPIs and trends and others ad-hoc, weekly, monthly, and as needed. Will drive Ticket Deep Dives and develop strategies for improvement. Monitor and manage phone queues (participating in escalated calls as needed).• Coordinate with the Incident Management Analyst (s) and Operations Manager on incidents and Continued Process Improvement of incidents regularly. Qualifications:• Must have 6 years experience with a high school degree or 2 years experience with a bachelor&#39;s . Looking for someone who can work tier I &amp; II support 24/7 environment• Experience with data center monitoring tools (HP preferred)• Customer-focused manager driven to provide customer satisfaction• Excellent organizational skills• Innovative in looking for ways to improve Incident resolution and customer service SkillsNetwork Support, Customer Relations, Sharepoint, Windows, Active directory, Troubleshooting, Help desk support, Office 365

IT Specialist - Secret Clearance

This role requires an Active Secret Clearance and a Security+ certification. Description:Our customer is looking to grow their Enterprise Service located in Kansas City Missouri. This team is comprised of 40 Service Desk Technicians responsible for supporting the Network End-Users throughout the world. This team is responsible for fielding between 8-20 tickets per day. Most technicians will start on night shifts unless a day shift opens up. The ticket volume dramatically decreases overnight vs mornings. Ultimately, the ESD technician will support unifying networks and data management systems to improve capability and service under one enterprise network. Average troubleshooting requirements may include supporting intranet issues, password resets, network troubleshooting, copiers, printers, scanners, etc. The ticketing system currently being used is Remedy. This is a 24/7 service desk in a classified environment. Technicians are required to hold at minimum a DoD Secret Clearance and a CompTIA Security + CE exam certification. There is a lot of upward mobility from this position. Technicians will be presented the opportunity to change shifts with tenure as well as get the opportunity to observe and collaborate with the in-house Windows Team, Linux Team, Oracle/SQL Team, Storage Team, Network Team, Desktop Support, Systems Applications team, &amp; Cyber team. It is common for these teams to recruit from the desk. This desk also promotes within and there are opportunities to elevate into leadership positions. This is a contract however it is incredibly long-term with room for this advancement while contracting. The ideal candidate is someone interested in growing their career on the infrastructure path learning a business from the ground up. Strong interpersonal skills, and ability to problem solve, customer service-centric people required.

Description:As a dedicated IT Specialist, you will ensure the maximum value of technology investments. You will advocate for and promote the effective use of technology within your territory, integrating new and existing technologies into practices and workflows. This role requires building trusting relationships with end-users, leveraging sound judgment and decision-making, and prioritizing engagements with leadership and stakeholder groups. You will be responsible for ensuring optimal technology configuration and driving technical product adoption by becoming a trusted advisor to leaders and end-users, ultimately championing their goals and fostering their success. This position sits onsite in Middleton, WI. Primary Duties &amp; Responsibilities:<ul><li>Leverage sound judgment and decision-making to advance technology transformation priorities.</li><li>Use knowledge of computers, mobile devices, hardware, software configurations, operating systems, and LAN to resolve technical issues and provide implementation support.</li><li>Provide technical support in a fast-paced, high-pressure environment while multitasking and reprioritizing efforts as needed.</li><li>Learn and apply customer and engineering best practices to support software/hardware solutions to drive high availability to meet/exceed expectations.</li><li>Establish, build, and maintain relationships with key roles including team members and leadership to understand their individual business needs.</li><li>Proactively engage with leadership, team members, and their teams to ensure effective and efficient use of the technology suite to maximize value.</li><li>Tailor consultative approach to demonstrate and understand the specific benefits for each unique audience using the technology.</li><li>Act as a feedback loop to corporate leadership to ensure tech applications meet the needs of end-users.</li><li>Identify gaps and inefficiencies where new or existing technology can improve practices.</li><li>Articulate the benefits of leveraging technology to drive a positive experience throughout the sales cycle.</li><li>Consult with training leadership teams on teaching and reinforcing technology use best practices throughout the sales cycle with new and existing team members.</li><li>Partner with leadership to ensure consistent messaging in promoting the proper use and integration of technology.</li><li>Plan, schedule, and facilitate classes using established curriculum to leverage technology as a productivity tool.</li><li>Consult with and partner with training teams in leading sessions to promote and deliver usage strategies on key technologies needed for successful onboarding and development.</li><li>Support technology rollouts by making users aware of benefits, preparation, and training needed for successful deployment1.</li></ul>Knowledge, Skills, Abilities:<ul><li>Bachelor’s degree in Computer Science, MIS, or significant equivalent experience.</li><li>Minimum of 2 years of relevant technology support experience.</li><li>Advanced knowledge in computer, mobile device hardware, and software troubleshooting including proficiency in using software support tools.</li><li>Experience training users on new technologies and technology best practices. </li><li>Demonstrates strong customer service skills and excellent oral and written communication ability.</li><li>Demonstrated analytical and problem-solving abilities including sound judgment/decision-making skills.</li><li>High degree of initiative and motivation including willingness to seize opportunities to identify, help drive and implement process/service improvement and innovation.</li><li>Strong attention to detail including proficiency in clear and understandable ticket documentation.</li><li>Ability to diffuse/resolve escalations and resolve complex issues</li></ul>

IT Support Analyst

DescriptionThe IT Support Engineer plays an integral role in maintaining operations of our IT services and productivity of our end users. The IT Support Engineer will be actively involved in both daily operations as well as project related work. Daily operations will entail coordination and execution of technical support services for users of the company&#39;s IT systems including incident and request response and resolution. These activities include responding to user problems for both software and hardware applications, as well as performing installations, modifications and repairs on personal computers, peripheral devices, and software. Other daily activities include tracking hardware and software inventory and providing user training on the use of standard software. Project related work will entail a wide variety of activities including hardware and software migrations, deployment of new services. Specific Responsibilities: 1. Technical Support• Respond and resolve to IT incidents and requests.• Deploy and maintain software and hardware related components necessary to deliver IT services. 2. End User Training• Deliver periodic trainings on user-relevant topics. 3. Software and Hardware Inventory• Maintain an accurate inventory of end user hardware and software.• Ship equipment as necessary. 4. System Administration• Maintenance and utilization of MDM system.• Configuration and maintenance of Active Directory policies and OUs.• Re-image laptops using system image 5. Other duties as required or directed by the ManagerSkillsTechnical support, Support, Windows, Office 365, Windows 10, Active directory, Atlassian, Troubleshooting, Customer service, HardwareAdditional Skills &amp; QualificationsMandatory:• Must have strong organizational, time management and communication (written and verbal) skills• Must have strong technical trouble shooting and analytical skills.• Must have a minimum of 2 years IT technical support experience.• Must have experience supporting mobile devices (iPad/iPhone)• Demonstrated ability to work with a wide variety of people, with an emphasis on understanding and appreciating cultural differences.Desirable:• Experience in the pharmaceutical, biotech, or life sciences industries preferred.Experience LevelExpert Level

IT Support Engineer

A local company in Portland, OR is hiring an Entry Level Field/IT Technician to join the team for a great opportunity! Must have a vehicle and a valid drivers license to drive to different locations around the Portland area. Job Duties:<ul><li>They will primarily be doing 2 things. Assembling Artome technology carts that we are putting together (will have projectors, work stations, voice amp systems), and then testing technology equipment in classrooms that are being upgraded with wall mounted projectors and voice amplification systems.</li><li>Hands on experience with hardware.</li><li>Getting the schools ready for the students and teachers.</li></ul>Qualifications:<ul><li>6 months to 1+ years of IT, Desktop Support, Deployment, PC/AV Technician experience preferred</li><li>A+ Certified, Google Certificate or equivalent or bachelor’s degree in similar field is a plus</li><li>Must have valid Drivers License and own vehicle</li><li>Must be open to varied shifts either Mon-Fri 8-5pm OR 3-10pm on different occasions</li></ul>**If Interested:Please apply to the job application and email Derek at Dmautz @teksystems.com

IT Support Technician

looking for a LEVEL 1/2, IT Support technician for an ongoing contract within their enterprise IT team, supporting operational (and occasionally project needs) for their smaller manufacturing plant in Muscatine, IA. This contract will replicate a full-time opportunity, will be a long-term position with benefits, PTO etc. On a day-to-day basis this technician will be assisting the end users on site with issues related to hardware, software, Office 365, mail, passwords, functionality and general enterprise support for Windows Enterprise, Microsoft Office Suite, and other various manufacturing related technology. This technician will be taking on the bulk of the L1 Service Desk calls and freeing up other technicians for project based work (upgrades, implementations etc.) Ramping up production across it&#39;s plants and adding more lines of factory machinery, they are looking to add people to overnight shifts to increase productivity. This Tech will be the sole point of contact across 3 production sites on its overnight shift. They are really going to be looking for the right person from a personality standpoint to be able to absorb the work, but also work alone. Day-day responsibilities:- Primarily Service Desk and Desktop support for local users, mostly written ticket requests responding to a shared queue.- End Users are factory and office workers at the Muscatine IA location (400 Employees)- Most calls go to Help Desk at Greene, and are rerouted to this location. Nice-to-haves:○ Familiarity with ServiceNOW (3C Logic)**○ TeamViewer (remote control of users PC)○ Project Experience○ Desktop Support, Deployment, Imaging, Hardware replacements, Swaps etc. Level 1 /2 =Get a phone call/ticket, call customer and do basic PC/network troubleshooting... Example issues:- &quot;My outlook isn&#39;t working&quot;- &quot;Need a computer upgrade&quot;- Devices aren&#39;t working in the field- &quot;My mouse isn&#39;t working&quot;- Basic PC troubleshooting, then of they can&#39;t fix it then escalate to the next level- Capable of putting &quot;Guns&quot; onto the wireless network and program it (follow steps)- Troubleshoot a printer- &quot;it&#39;s not working and if follow instructions&quot;- TeamViewer - remote control access to user computers.Experience LevelIntermediate Level

A Large IT Company in Bend, OR is hiring a Traveling IT Support Technician (Printer Support) to join the team for a great long term opportunity! Job Summary:This person will be traveling about 75-100 miles daily in the Bend surrounding areas, but may need to travel upwards of a couple hours away on occasions. The service delivery team provides multi-vendor services including hardware and software installation and deployment services for customer projects. The delivery team upgrades current customer IT infrastructure to meet the growing demands placed on their technology. Integration of the latest IT solutions including front office, back office, the data center, the network and training. Additionally, the team supports break fix for printers and personal computer products. Job Duties:<ul><li>Provides a wide range of hardware support and related services specifically to PC Products. Products include Printers, Laptop, Desktop, RPOS, and Workstation products.</li><li>This person will be supporting a major local hospital along with the ambulatory sites in and around the area. They will also be needed to support these repair needs for a local bank with multiple sites.</li><li>Provides deskside support in the problem isolation and repair of Personal Computing and Printer Hardware, local software loads, file saves/restores, functional tests, and off-hours and weekend support.</li><li>Visit multiple customer sites per day installing/replacing/repairing equipment in a predefined route, potentially spanning multiplicities and/or states.</li><li>Would be responsible for correct installation, customer satisfaction, equipment and vehicle safety and a timely and accurate installation schedule.</li></ul>Qualifications:<ul><li>Ample printer troubleshooting experience; mechanical, electrical and physical.</li><li>2+ years of experience troubleshooting IT hardware including laptops, desktops, POS systems.</li><li>Comfortable and willing to drive long distances (with their own vehicle) to fulfill this role; technicians on this team average ~75-100 miles/day. Mileage is reimbursed.</li><li>This position will support Bend, OR and must have a valid drivers license and own vehicle.</li><li>Ability to read and interpret installation guides, service manuals, site maps and transportation maps.</li><li>Demonstrates basic problem recognition on common desktop applications and operating systems.</li><li>Demonstrates basic network, laptop, desktop and printer configuration and installation.</li><li>Possesses knowledge of LAN design concepts, installation, and troubleshooting without assistance.</li></ul>**If Interested:Please apply to the job application and email Derek at Dmautz @teksystems.com

IT Support Technician (Local Travel)

DescriptionTEKsystems&#39; client is seeking at Tier II IT Support technician for an ongoing contract within their enterprise IT team, supporting operational (and occasionally project needs) for their manufacturing plant in Fort Smith, AR 3 days a week and 2 days in Rogers, AR. On a day-to-day basis this technician will be assisting the end users on site with issues related to hardware, software, Office 365, mail, passwords, functionality and general enterprise support for Windows Enterprise, Microsoft Office Suite, and other various manufacturing related technology. This technician will be taking on the bulk of the L1-2 Service Desk calls and freeing up other technicians for project based work (upgrades, implementations etc.) Top Skills DetailsServiceNow | Windows 10/11 | Active Directory | Hardware/Software/network Troubleshooting | Azure | AutoPilot | MFA | Dell | Office 365 <ul><li>Strong Desktop Support</li><li>Dell PC Break/fix</li><li>Video Conferencing</li></ul> Job Description • IT infrastructure incident resolution tomeet/exceed service levels. • Maintaining Desktop and Laptop inventory. • Configuration and delivery of new user computer. • Purchasing and maintaining segment specific software inventory. • Special assignments and off-site meeting support • Replacement of out of warranty hardware • Completing assigned level 2 and 3 problem tickets • Acts as local or regional project resource when needed • Process and documentation creation • Desktop and Laptop Hardware break/fix • Microsoft Active Directory Administration • Windows 10 Operating System Support • SCCM application delivery • Exchange mail server • MS Office 365 • Remote troubleshooting tools: RAdmin, Remote Desktop, NetMeeting. • Citrix server connectivity and user management • Laser printer, Copier, Bar Code printer, and Line printer configuration andsetup • Wireless WPA2 troubleshooting • Motorola/Symbol wireless scan guns • Conference room technologies including projectors, Polycom audio and Skypefor business video conferencing • Cisco LAN, WLAN and network cabling issues • Server hardware and MS Windows server • Software application support • Executive Support

IT Support Technician II

On a day-to-day basis this technician will be assisting the end users on site with issues related to hardware, software, Office 365, mail, passwords, functionality and general enterprise support for Windows Enterprise, Microsoft Office Suite, and other various manufacturing related technology. This technician will be taking on the bulk of the L1-2 Service Desk calls and freeing up other technicians for project based work (upgrades, implementations etc.) Top Skills DetailsServiceNow | Windows 10/11 | Active Directory | Hardware/Software/network Troubleshooting | Azure | AutoPilot | MFA | Dell | Office 365 <ul><li>Strong Desktop Support</li><li>Dell PC Break/fix</li><li>Video Conferencing</li></ul> Job Description • IT infrastructure incident resolution tomeet/exceed service levels. • Maintaining Desktop and Laptop inventory. • Configuration and delivery of new user computer. • Purchasing and maintaining segment specific software inventory. • Special assignments and off-site meeting support • Replacement of out of warranty hardware • Completing assigned level 2 and 3 problem tickets • Acts as local or regional project resource when needed • Process and documentation creation • Desktop and Laptop Hardware break/fix • Microsoft Active Directory Administration • Windows 10 Operating System Support • SCCM application delivery • Exchange mail server • MS Office 365 • Remote troubleshooting tools: RAdmin, Remote Desktop, NetMeeting. • Citrix server connectivity and user management • Laser printer, Copier, Bar Code printer, and Line printer configuration andsetup • Wireless WPA2 troubleshooting • Motorola/Symbol wireless scan guns • Conference room technologies including projectors, Polycom audio and Skypefor business video conferencing • Cisco LAN, WLAN and network cabling issues • Server hardware and MS Windows server • Software application support • Executive Support

IT Support Technician II - HIRING ASAP

DescriptionA Nashville client , is seeking an IT Support Analyst to grow their team in Nashville. This person will provide hands-on and remote IT support to internal employees, including executives of the company that sit in the office. Candidates must have experience supporting directors, VPs, or other executives and be able to provide the highest level of customer service while resolving their technology issues.Day to day will include general PC hardware and software support (including Lenovo, Mac, and Dell devices), deployment of new devices, walk-up tech support, on-site desktop support, remote service desk support, monitoring network traffic to ensure availability, configuring and shipping assets to remote employees and other offices, and any other IT needs as they arise. More in-depth infrastructure needs (systems, servers, networking, security, etc) will be escalated to the appropriate team.Skillscustomer service, IT support, helpdesk, desktop, pc, microsoft, Office, Windows, Active Directory, Printer, Peripheral, Troubleshooting, Teams, Intune, SSO, ServiceNow, Mac, MacOSTop Skills Detailscustomer service,IT support,helpdesk,desktop,pc,microsoft,Office,Windows,Active Directory,Printer,Peripheral,Troubleshooting,Teams,Intune,SSOAdditional Skills &amp; QualificationsDegree in IT is preferred, along with relevant certs like CompTIA A+/Net+ highly preferred. Experience with networking and systems administration concepts would be great.Experience LevelIntermediate Leve

IT Systems Support Analyst

IT Technician (Printer Support)

DescriptionAs the Implementation Coordinator you will interact with internal staff, credit unions, and vendors to assist with the implementation and/or support of services such as ACH, Cash Services, Electronic Bill Payment (EBP), Remote Branch Capture, Mobile Banking, and Workplace Essentials. Responsible for implementing payment-related products and services for credit unions.  Additional Responsibilities Include:<ul><li>Coordinate new implementations and/or modify existing credit union information for two or more of the following services: ACH, Cash Services, Electronic Bill Payment (EBP), Remote Branch Capture, Mobile Banking, and Workplace Essentials.</li><li>Maintain and follow procedures and start-up materials. Provide training as needed during and after implementation via telephone, webinar, or visit. Support credit unions for 60 days after implementation.</li><li>Coordinate any and all changes with credit unions and their vendors when a change in core, home banking vendor or merger impacts a product/service.</li><li>Create new and update existing agreement documents between MY CU Services and the credit union as needed.</li><li>Handle billing information for various services like electronic payments and mobile banking.</li><li>Keep Salesforce CRM updated with important notes and the status of implementations.</li><li>Assist Product Managers with sales support during visits, calls, and emails with credit unions.</li><li>Conduct training sessions about MY CU Services products and work with the Marketing department to support marketing efforts.</li><li>Provide support to other departments when needed, such as electronic funds transfer and item processing.</li></ul>Required Experience (No exceptions):<ul><li>Payments experience including expertise in payment processing systems like RDC – Remote Deposit Capture, ACH, EFT, and Wire Transfers.</li><li>Implemented payment services (i.e. proficiency and expertise in implementing and managing payment systems, understanding payment systems and the flow of transactions.)</li></ul>Additional Qualifications:<ul><li>Associates degree or two-year certificate from college or technical school and one to two years related experiences and/or training; or equivalent combination of education and experience.</li><li>Ability to troubleshoot routine problems/issues.</li><li>Strong organizational skills.</li><li>Either previous experience in financial services/banking and/or above-average computer knowledge and experience preferred.</li><li>To perform this job successfully, an individual should possess above-average level of knowledge and/or experience operating and understanding computers.</li><li>Proficient knowledge and experience using Microsoft Office Products, including Outlook, OneNote, Word, Excel, Planner, Teams, Internet access systems, E-mail, Database software, etc.</li></ul>

Implementation Coordinator

TEKsystems in partnership with One Medical - Inbound Healthcare Contact Center Representative Onsite Role in Tempe/Scottsdale starting early May, interviewing &amp; offering NOW!   Highlights:• Need to be flexible to work ONE weekend day, and 4 other days between 6AM-6PM (8-hour shift, 5 days/week) • Quick Process: 1 virtual interview with TEKsystems, 1 onsite interview with One Medical, Offer• 100% Onsite near Tempe Town Lake Benefits of the role:• You will get to select your schedule, as well as a chance at a shift differential for nights/weekends • Contract-to-hire; Long term growth with reputable company!! Quick conversion if you meet the qualifications! **If converted, amazing benefits &amp; perks of being a full time employee• All inbound calls, no sales or collections!  Top Skills:Healthcare, call center, customer service Additional Skills &amp; Qualifications:<ul><li>Minimum 1 year of high-volume contact center experience and minimum of 1 additional year of direct customer service experience (banking, hospitality, food service, etc.)</li></ul>OR<ul><li>2 years of high-touch, patient facing healthcare service roles (e.g., Patient Access Reps, Claims Processors, Pharmacy Benefits Techs, etc.)</li><li>This experience must be within the last 4 years</li><li>Average of 1 year of tenure</li><li>Strong written and verbal communication skills, including impeccable phones manner</li><li>Strong multitasking skills with proficiency in computers and phones while navigating multiple software systems simultaneously</li></ul> A day in the role:<ul><li>Managing phone and message inquiries from our patients and those involved in their care as they navigate a complex healthcare system including but not limited to needs tied to insurance, billing inquiries, and appointment management</li><li>Comfortable navigating or learning all things healthcare, including but not limited to medical records, authorizations, referrals, and coordinating care among our members’ care partners like pharmacies, testing laboratories, specialists, and insurance</li><li>Collaborate with providers and other operations team members to complete urgent tasks</li><li>Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a positive virtual (phone, messaging or in-system interaction) experience</li><li>Master our technology suite including but not limited to Slack, Google Suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work</li></ul>Next steps:• Please apply directly to this job posting and I will reach out to you in the next 1-3 business days to discuss next steps!• This position does require one virtual client interview if you are qualified and hiring manager decides to move forward.• APPLY DIRECTLY TO THIS JOB POSTING IF INTERESTED!!  #westpriority25

Inbound Healthcare CSR

DescriptionThe Senior Technical Analyst and Incident Commander position will be part time and report into the Operational Excellence team. This role will perform deep systems monitoring and analysis to identify or prevent service impacts, focused on the entire end-to-end customer experience. This role will also play a lead facilitator role on a major incident call to guide cross-functional teams to restore service as quickly as possible, which will save revenue, reduce cost and improve customer satisfaction. Responsibilities •	Utilize tools such as Big Panda, Grafana and others to monitor systems and identify potential impacts. •	Provide guidance to other team members onshore &amp; offshore to help them improve monitoring &amp; analysis.•	Identify gaps in monitoring capabilities, provide requirements for new instrumentation &amp; automation for SREs to execute.•	Identify opportunities to shift left. Identify opportunities for self healing.•	Drive improvement in monitoring capabilities. Immediately respond to major incidents and play a lead facilitator role.•	Initiate a bridge call and chat channel Determine which teams need to be engaged in the troubleshooting, and initiate the process of escalation Assess impact.•	Partner with Helpdesk teams for input and understanding the customer experience •	Ask questions and gather data to help rule out possible factors and narrow down the root cause. Make decisions on what actions will be taken to restore service. This includes assessing risk and approving any emergency changes.•	Oversee the restoration and incident closure. Communicate in a formal and structured manner to Technology and Business leaders about major incident impacts and status. •	Participate in Post Incident Review (PIR) meetings to identify how we could have avoided the incident to begin with, how we could have diagnosed faster, how we could have resolved faster. Help the Problem Management team identify action items. Ensure accurate details are captured in the associated incident tickets•	Engage with application development teams to understand new features that are planned, provide requirements on behalf of the Enterprise Monitoring Center (EMC).•	Learn about new technologies and features, ensure the EMC is prepared to support. •	Review planned changes/releases with high risk. •	Ask questions, identify any concerns to protect system availability.•	Provide input toward continuous improvement of monitoring and incident management maturity including automation, communications, incident processes, measuring value, tooling. Desired Skills•	Bachelor’s degree in computer science, Information Technology, or Related field Minimum experience of 5 years working in a Technology organization •	Excellent verbal and written communications •	Outstanding problem solver •	Analytical mindset and ability to grasp complex topics •	Understanding of application &amp; infrastructure stacks and technologies•	Extensive experience utilizing monitoring tools to identify potential incidents, analyzing system logs and dashboards •	Extensive experience solving production incidents, restoring service quickly and identifying underlying root cause •	Ability to multi-task with multiple priorities•	Proven ability to establish and maintain positive customer and team member relationshipsSkillsDocumentation process, Incident management, Incident response, monitoring tools, Problem management, Technical support, grafana, Support, Distributed systems, Remediation, sreTop Skills DetailsDocumentation process,Incident management,Incident response,monitoring tools,Problem management,Technical supportAdditional Skills &amp; QualificationsDesired Skills•	Bachelor’s degree in computer science, Information Technology, or Related field Minimum experience of 5 years working in a Technology organization •	Excellent verbal and written communications •	Outstanding problem solver •	Analytical mindset and ability to grasp complex topics •	Understanding of application &amp; infrastructure stacks and technologies•	Extensive experience utilizing monitoring tools to identify potential incidents, analyzing system logs and dashboards •	Extensive experience solving production incidents, restoring service quickly and identifying underlying root cause •	Ability to multi-task with multiple priorities•	Proven ability to establish and maintain positive customer and team member relationshipsExperience LevelIntermediate Level

Incident Commander

DescriptionSeeking Incident Response Operators to join our growing, fast-paced call center operating 24 hours a day, 365 days a year in Mt. Laurel, NJ. In this role, you will support participating businesses Nationwide utilizing the StaffSafe system to ensure the welfare of staff and customers. As an Incident Response Operator, you will be fielding Inbound calls from staff at participating businesses Nationwide when they feel their safety and/or that of their patrons is at risk and work to de-escalate the situation at hand. We are committed to providing exceptional care and support to staff members of participating businesses when in need. As a key member of our Team, you will play a vital role in ensuring the well-being and safety of our clients in emergency situations and work to resume safe &amp; normal operation of the business as quickly as possible. RESPONSIBILITIES OVERVIEW:Field LIVE assistance calls from participating clients NationwideDe-escalate conflicts and provide reassuranceContact local Emergency Service, as requiredData entryMonitoring of CCTVSkillsCall center, data entry, Incident response, Customer service, Inbound call, Customer support, Help desk, Customer service call center, Customer service oriented, Support, Analysis, cctv monitoringAdditional Skills &amp; QualificationsQUALIFICATIONS / REQUIREMENTS:Applicant must be 18 years of age or older.Possess strong &amp; effective written &amp; verbal communication skills, problem-solving skills, and attention to detailWell-spokenAbility to multi-task while remaining neutral, calm, &amp; focused under pressurePossess a High School diploma or equivalent2+ years experience in a Customer Service-related job field/environmentAbility to effectively work in office effectively in a team environmentAbility to work 12-hr shifts and be open to taking overtime, if neededExperience LevelEntry Level

Incident Response Analyst

Open to new opportunities!? Information Assurance Analyst with the largest supplier of electricity for Hawaii! 4 days remote! DescriptionJOB FUNCTION: Performs assessments of systems and networks within the network environment or enclave and identifies where those systems/networks deviate from acceptable configurations, policies, or guidance. Measures effectiveness of defense-in-depth architecture against known vulnerabilities.Assists with risk assessments, and development of security architecture solutions and technologies.Supports development of detailed proposals and plans for new information security systems and controls to enhance or enable new capabilities for network or hosted applications.Conducts ongoing compliance reviews; assists in developing practices to ensure adequate information security and IT controls. ESSENTIAL FUNCTIONS: Performs information security risk assessments and recommends mitigating controls and solutions for IT and Operations Technology (OT) projects and applications, including proposals for externally hosted applications and new utility technology projects.Assists with the system assessments for conformance with configuration control, policy, and guidance.Assists with program development and management for privacy, e-discovery, security awareness training, digital forensics, vulnerability remediation, and other security and compliance programs.Performs miscellaneous administrative roles such as schedule development, information tracking, updating deliverables and other work assigned.Supports the Company’s business continuity planning, IT disaster recovery planning, cybersecurity incident response planning and team (CS-IMT), with occasional on-call support.Participates in Company emergency response activities as assigned, including any activities required to prepare for such emergency response. SkillsInformation assurance, Risk management, Security, Rmf Additional Skills &amp; QualificationsComputer networking concepts and protocols, and network security methodologies.Risk management processes (e.g., methods for assessing and mitigating risk).Cybersecurity and privacy principles and organizational requirements (relevant to confidentiality, integrity, availability, authentication, non-repudiation).Laws, regulations, policies, and ethics as they relate to cybersecurity and privacy.Cyber threats and vulnerabilities.Cryptography and cryptographic key management concepts.Data backup and recovery concepts.Host/network access control mechanisms (e.g., access control list, capabilities list).Network access, identity, and access management (e.g., public key infrastructure, Oauth, OpenID, SAML, SPML).Traffic flows across the network (e.g., Transmission Control Protocol [TCP] and Internet Protocol [IP], Open System Interconnection Model [OSI], Information Technology Infrastructure Library, current version [ITIL]).Programming language structures and logic.System and application security threats and vulnerabilities (e.g., buffer overflow, mobile code, cross-site scripting, Procedural Language/Structured Query Language Skills RequirementsConducting vulnerability scans and recognizing vulnerabilities in security systems.Assessing the robustness of security systems and designs.Detecting host and network-based intrusions via intrusion detection technologies (e.g., Snort).Mimicking threat behaviors.Use of penetration testing tools and techniques.Use of social engineering techniques (e.g., phishing, baiting, tailgating, etc.).Use of network analysis tools to identify vulnerabilities (e.g., fuzzing, nmap, etc.).Reviewing logs to identify evidence of past intrusions.Conducting application vulnerability assessments.Performing impact/risk assessments.Developing insights about the context of an organization’s threat environment.Collaborating with teammates and other employees.Communicating effectively in writing and verbally. Experience LevelIntermediate Level

Information Assurance Analyst

Description
					•	Support of Mainframe Network
•	Responsible for the operations of secure and highly available computing platforms, servers, and networks
•	Install, maintain, upgrade, and continuously improve the Institute’s operating environment
•	Maintain the ongoing reliability, performance and support of the infrastructure. This includes monitoring the operating environments; responding to incidents, problems and planning for growth
•	Responsible for the overall operation and maintenance of the data center
•	Deploy the release of new technologies as well as design, install, configure, maintain and perform testing of PC/server operating systems, networks, and related utilities and hardware

Mainframe is ran behind the firewall
					Skills
					Mainframe, Support, Handle daily projects, Soft skills, Security certs
					Top Skills Details
					Mainframe,Support,Handle daily projects,Soft skills
					Additional Skills &amp; Qualifications
					Mandatory Skills:
10+ years relevant client experience in similar technology (does not include training period), Including at least 5 years of on-site client experience in similar technology and domain
Min Education - Bachelors degree in technology, Masters preferred

Desired Skills:
Mainframe Networking (listed on the req she put level 5 out of 5)
					Experience Level
					Expert Level

Infra Engineer - Mainframe

Description• Act in a project management role to manage small to large scale technology projects or multiple smaller scale projects through all stages of the life cycle, ensuring on-time, quality delivery. • Has previous experience in technical role(s) i.e. System Administration (Linux, etc), Hardware/Server engineering, virtualization, etc. • Leverages excellent written communications skills to complete project related documentation as well as present project status to executive level management. • Assure project management methodology compliance through managing team efforts on the completion of required documentation. • Work closely with application and infrastructure technology teams to gain consensus and approval of each phase of the project lifecycle. • Manage stakeholder expectations as well as change control process and project budget. • Coordinate system deployments with task such as Requirements Gathering, Estimation, Forecasting, Design and WBS management. The candidates must also show characteristics including strong work ethic; technical expertise; leadership; attention to detail; assertiveness and initiative. heavily with the application teams to coordinate shared deliverables, provide updates, and handle inquiries and issues. SkillsProject Manager, Budgeting, Project Management, InfrastructureAdditional Skills &amp; QualificationsCommunicationExperience LevelIntermediate Level

Infrastructure Project Manager

This is a fully remote Inpatient Medical Coder opportunity.You must have experience coding inpatient charts for an academic/teaching hospital using encoder.There is an open book coding assessment - you must have access to encoder in order to pass.Equipment is not provided, you must have your own work from home set up in a HIPAA compliant area.Candidates must reside in one of the following states:  Alabama, Arkansas, Florida, Illinois, Louisiana, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and Wisconsin. DescriptionThe Inpatient Medical Coder is responsible for accurately coding clinical services provided by physicians for insurance purposes, defending their audits, and writing queries to obtain additional information from physicians. This role requires proficiency in using EPIC Electronic Medical Records (EMR) and 3M encoder systems. Candidates must be adaptable to support various hospitals within regional and university facilities. Key Responsibilities:- Work Queue Management: Log in to work queues and apply appropriate codes to clinical services provided by physicians.- Audit Defense: Defend audits by providing detailed explanations and justifications for coding decisions.- Query Writing: Write queries to request additional information from physicians, which is then used to determine the best way to code clinical services for insurance purposes.- DRG and CDI Review: Review and question Clinical Documentation Improvement (CDI) queries, ensuring they do not affect Diagnosis-Related Group (DRG) coding unless necessary.- System Proficiency: Utilize EPIC EMR and 3M encoder systems to perform coding tasks efficiently.- Facility Support: Shift between regional and university facilities to provide coding support as needed. Adapt to varying lengths of stay, typically averaging 3-5 days. SkillsCCS, DRG, PCS, Inpatient Coding, Epic, 3M Top Skills DetailsCCS,DRG,PCS,Inpatient Coding Additional Skills &amp; QualificationsThe candidate should possess experience in academic hospitals, demonstrating the ability to handle high acuity cases and trauma situations. It is important to note that trauma centers are designated into five different levels. Additionally, the candidate should have experience in rehabilitation and long-term acute care (LTAC) settings, as well as inpatient audit experience.

Inpatient Coder

JOB SUMMARY:Under moderate supervision primarily responsible for the review and analysis of inpatient medical record documentation and based on official coding guidelines apply ICD-10-CM and ICD-10-PCS diagnosis and procedure codes to render appropriate reimbursement and meet regulatory coding requirements for inpatient services rendered in an acute care hospital facility. Focus on Medical and Surgical encounters, and supporting the coding of Diagnostic Radiology, Orthopedic, Spine &amp; Vascular encounters, and ability to work Inpatient Billing and CHIME Edits. Responsibilities include:<ul><li>Applies extensive knowledge of anatomy and physiology, clinical disease processes, pharmacology, and diagnostic and procedural terminology to determine the appropriate assignment of diagnosis and procedure codes for all types of IP accounts. </li><li>Analyzes medical records using the Uniform Hospital Discharge Data Set (UHDDS), interprets documentation and assigns proper International Classification of Diseases, Tenth Edition, Clinical Modification (ICD-10-CM) diagnoses and ICD-10-Procedural Classification System (PCS) operative procedure codes utilizing designated software to included Computer Assisted Coding (CAC) and/or encoder, coding manuals and other reference material. • Reviews DRG assigned to each record. Enters coded/abstracted information into software, analyzes DRG groupings, and observes for appropriate DRG assignment. </li><li>Codes all types of cases including the most complex. </li><li>Adheres to all department coding procedures, policies, guidelines, and quality standards. </li><li>Abides by the Standards of Ethical Coding as set forth by the American Health Information Management Association/American Association of Procedural Coders and adheres to official coding guidelines. </li><li>Meets revenue cycle goals (Key Performance Indicators)</li><li>Manages the coding and IP edit work queues</li><li>Completes reviews of denials and combined accounts</li></ul>JOB QUALIFICATIONS<ul><li>Experience: 2-5 years of inpatient coding experience. Level 1 trauma experience highly preferred. </li><li>Licensure: CCS certification required.</li><li>Skills: Extensive knowledge of ICD-10-CM and ICD-10-PCS coding conventions, medical terminology, anatomy and physiology, federal regulations and policies pertaining to documentation and billing. </li><li>Solid understanding of CPT and HCPCS coding preferred. </li><li>Must be able to remain calm under pressure, this is a high-volume fast-paced position.</li></ul>Details: <ul><li>Pay: $35 - $40/hr.</li><li>Pay cycle – weekly | medical, dental, and vision benefits offered. </li><li>100% Remote</li><li>Schedule: Monday - Friday | Flexible start time between 7am - 8:30am EST (40 hours per week)</li></ul>

Inpatient Medical Coder III

Description<ul><li>Assist in developing and maintaining relationships with new and existing customers.</li><li>Support the identification and pursuit of new sales opportunities through cold calling, networking, and client visits.</li><li>Learn to understand customer needs and provide tailored solutions for their lifting equipment requirements.</li><li>Help prepare and deliver sales presentations and proposals to potential clients.</li><li>Collaborate with the technical team to ensure accurate and timely delivery of products and services.</li><li>Conduct market research to stay informed about industry trends and competitor activities.</li><li>Work towards achieving sales targets and objectives.</li><li>Maintain accurate records of sales activities and customer interactions in the CRM system.</li><li>Provide exceptional customer service and support throughout the sales process.</li></ul> Additional Skills &amp; QualificationsStrong interest in sales and a desire to build a career in the field.Excellent communication, negotiation, and interpersonal skills.Ability to work independently and as part of a team.Proficiency in using Microsoft Office Suite; familiarity with CRM software is a plus.Valid driver&#39;s license and willingness to travel for client visits.

Inside Sales Representative

Are you looking for an engaging sales opportunity where you are selling an essential safety service? Are you looking for an organization that provides warm leads,requires no prospecting/cold calling, and offers a quality product? If the answer to these questions is yes, this position might be the right fit for you! We are actively partnering with one of the most reputable Medical Alert companies in the Western United States for contract to hire Inside Sales Representatives! These positions are currently available in person with earned hybrid potential in Concord, CA. Working with TEKsystems – you will have access to not only our openings, but the market knowledge &amp; professional experience that comes with nearly a decade of serving Bay Area professionals &amp; clients. Feel free to inquire regarding resume consultation, interview advice, or general career direction! Inside SalesStart Date: 4/28 or 5/5Contract Length: 6 month contract to hirePay Rate (During Contract): $20/hr Post-conversion Compensation Plan - Commission + Base:<ul><li>Pay Rate (During Contract): $20/hr </li><li>Base Pay Rate (After Conversion): $16.50/hr </li><li>Commission After Conversion: $1,700-5,000 monthly, average commission $2,600/month on top of base pay</li><li>Lowest hourly + commission currently is $23/hr with top reps making as much as $40/hr </li></ul>Worksite Location: Concord, CA 94520 Hybrid potential after contract period based off performance – in office 3 days at home 2 days. Training: Mon-Fri Normal Business Hours – On SiteSchedule: 40 hours per week within below hours of operation - back to back days off guaranteed. Hours of Operation (open availability required within this range): Mon-Fri 6am-6pm Sat &amp; Sun 8am-4:30pm  Job Description:Respond to inbound sales inquiries; place outbound calls to web generated leads. Handle and bring to resolution, inquiries from customers regarding service, billing, or any facet of account. This is a full-time position with weekends required. Job Duties:·        Respond to warm leads with a goal of closing sales for Bay Alarm Medical services·        Manage several incoming phone lines and address customer needs as required·        Take ownership for saving customers from cancellation, using defined retention tools·        Place orders·        Maintain database of customer leads and customers·        Maintain a process for timely follow up and management of pending leads·        Provide excellent customer service·        Identify solutions to daily problems·        All other miscellaneous responsibilities and other duties as assigned Company Information:For over 70 years, our client’s singular mission has been to protect the most important things in life – family, health and independence. We pride ourselves in providing the best life-saving alert systems in the nation. Our clients are fully protected with industry-leading medical alert technology and backed by one of the country&#39;s most reliable, USA-based, 24-hour medical alarm emergency call centers. Highlights / Selling Points:·        Our client’s sales team is passionate about professional growth and development·        Working off of warm leads – no prospecting or cold calling·        Strong team-driven feedback rich environmento  Compassion, personal growth, ethicso  Rapport building processo  Sales or call center experience tend to do better.·        Growth Potentialo  Higher level sales roles, availability to apply to multiple roles internallyo  Tons of opportunity for new roles as the company grows·        Once Converted to a Full Time Employeeo  Benefits: Health Care Package ( Medical/Dental/Vision)o   401K w/ 50% company matchingo  6 Sick Dayso  Tickets at work (sports games, massages etc.) Qualifications / Requirements:·        1-2 years over the phone customer service or strong retail customer service skills required.·        1-2 years call center experience preferred, viewing and evaluating customer logs, scheduling service calls.·        1-2 years inside or outside sales preferred·        High School diploma or equivalent required·        Excellent communication skills required·        Excellent customer service skills required·        Good computer data entry and retrieval skills required·        Excellent follow through and problem-solving skills required·        Intermediate word processing and basic spreadsheet competence required #prioritywest

Inside Sales Representative - Commission + No Cold Calls

Description-Provide expertise to drive market share and conversions at competitively held accounts.-Maintain a strong technical understanding of the platform’s capabilities and stay current on new features. -Demonstrate the equipment in a showroom or customer environment.-Work with sales, installation, and service teams to assist with project workflow.-Visit customer facilities to develop solutions for their specific needs. -Responsible for developing the solution supporting the to-be process using various technologies.-Work directly with customers and installation team to ensure a smooth installation and startup.-Work with related software to program and support the manufacturing process.-Provide continued training and support to customers throughout the product life. Top Skills Detailsinside sales supportcustomer service supportRoboticsAutomation Additional Skills &amp; QualificationsBachelor DegreeSolidworks, Inventor, AutoCAD

Inside Sales Specialist

DescriptionLooking for someone that can work on projects for installation, terminating, configuring, and testing enterprise security systems with minimal supervision. System knowledge of CCTV, access control, IP cameras, intrusion systems, video analytics, IP network and visitor management.-Ability to organize and manage workload in an efficient/ effective manner.-Ability to interact with customer.-Manage quality control and provide customer service.-Responsible for project tracking.SkillsInstallation, Video, Access control, Alarm systems, Troubleshooting, Alarms, SecurityTop Skills DetailsInstallation,Video,Access control,Alarm systems,Troubleshooting,AlarmsAdditional Skills &amp; QualificationsThe ideal candidate has to be a self starter and relatively quick learner.Experience LevelExpert Level

Install Technician

DescriptionLooking for a experienced access control technician with around 5 years of experience. Responsibilities:• Programming access control, CCTV, and parking control systems• Installing and/or troubleshooting field equipment (card readers, cameras, burglar alarms, control panels, etc.)• Complete projects within budgeted costs and time schedules• Fully test systems (quality assurance) and gain final project acceptance by the customer• Complete end-user training maximize customer satisfaction• Perform all duties in a safe, professional, and courteous mannerSkillsAccess control, Troubleshooting, Service, Install, Installation, Alarms, Alarm systems, Cctv, Alarm installationTop Skills DetailsAccess control,Troubleshooting,Service,Install,Installation,AlarmsAdditional Skills &amp; Qualifications• Solid understanding of computer hardware (PC/Server) fundamentals, electronic hardware, low voltage system wiring, and relays / relay logic• High level of mechanical aptitude• Strong communication skills. Focused on keeping everyone informed.• Team player with a positive, &quot;can do&quot; attitude and the ability to coordinate the efforts of others.• Strong analytical skills necessary to solve complex problems.• Proficient with Microsoft Outlook, Excel, &amp; Word. This role requires on-site and field work. This candidate will eventually be able to earn their own company truck after a learning period. The right cannidate will need to be outgoing and team focused with an importance on customer facing skills. This candidate needs to be clean cut.Experience LevelExpert Level

Company: TEKsystemsTitle: Install Technician - Security Systems Location: DFW metro areaDuration: 6-month Contract-to-HireContract Type: W2Pay Rate: $28-32 per hour based on experienceStart Date: ASAP in April Top Required Skills: 1) Must have 3+ years experience installing, servicing, and programming commercial access control, IP-based video and intrusion systems.2) Must have prior experience installing and servicing security equipment at customer sites in Commercial environments.3) Extensive experience with low voltage cabling - terminations, testing, snaking, punch downs, using conduit, piping, cable management, etc. Job Description TEKsystems is looking for someone that can work on projects for installation, terminating, configuring, and testing enterprise security systems with minimal supervision. System knowledge of CCTV, access control, IP cameras, intrusion systems, video analytics, IP network and visitor management. <ul><li>Ability to organize and manage workload in an efficient/ effective manner</li><li>Ability to interact with customer</li><li>Manage quality control and provide customer service</li><li>Responsible for project tracking</li></ul> Skills: Installation, Video, Access Control, Alarm Systems, Troubleshooting, Security, CCTV, Card Readers, IP Cameras

Install Technician - Security Systems (Experienced)

Description
					Everon is a large security integrator that can help manage your organizations risks with custom integrated solutions to help cover all your locations- inside and out. Our local teams will tailor your systems to meet the specific needs of each facility.

This tech will work alongside a Lead tech to to install fire systems, access control and cameras in commercial and enterprise settings. They will be handed tasks as they get more comfortable to manage getting big jobs completed quicker. This tech will have the opportunity to grow within the organization and get promoted internally.
Installs commercial fire
Provides reliable, high quality customer support.
Performs customer instruction on system operation and functionality.
Performs system testing and signal verification.
Maintains the necessary truck stock/inventory (equipment and tools).
Performs new system installations, upgrades, and additions.
Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks.
Monitors and ensures the progress and completion of assigned tasks.
Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.
Must have a strong work ethic.
Must be detail-oriented.
Must complete other projects, as assigned.
Qualifications - External
Minimum Qualifications (Education, Skills &amp; Experience):
Minimum of High School Diploma/Vocational Training.
Must have one or more years of experience.
Must have a working knowledge of commercial intrusion systems, fire systems, CCTV, intercom and access control systems.
Must have a working knowledge of local/national codes.
Must be able to read drawings and pull wires accordingly.
Must have a valid driver’s license and be able to clear a pre-employment drug screening.
					Skills
					Access control, Security, Fire alarm, Cabling, Cameras, Install, Construction, Project management
					Top Skills Details
					Access control,Security,Fire alarm,Cabling,Cameras,Install
					Additional Skills &amp; Qualifications
					be required to drive their own vehicle
Hand tools
PPE
					Experience Level
					Intermediate Level

Install Technician- Level 2 Maryland/DC

Description<ul><li>What to expect as a Commercial Security Installation Technician II:</li><li>Install, program and configure commercial electronic security systems for enterprise commercial clients (door access control, CCTV, intrusion detection, low voltage communication, electronic locks, point sensors, signaling devices, ect.)</li><li>Troubleshoot new security installations to ensure the systems are functioning properly and satisfy codes</li><li>Supervise Installation Technician I’s on a job as assigned by the Installation Manager</li><li>Drive to client sites, with a company issued vehicle, to perform the system installation and confirm the system is operating effectively and meets contract requirements</li><li>Run electrical wiring; related activities to include drilling, trenching, and aerial runs.</li><li>Responsible for the connection of control panels, application requirements, wire concealment and security software installation.</li><li>Complete miscellaneous tasks as assigned such as job-site clean-up</li></ul> ﻿SkillsInstallation, Access control, Cctv, Security, Cabling, Alarms, fire alarm system, lenel, genetech, Honeywell Top Skills DetailsInstallation,Access control,Cctv Additional Skills &amp; Qualifications<ul><li>2 to 3 years of experience in the physical security, fire alarm or low voltage communication industry installing field devices, programming systems and managing small jobs</li><li>Experience with any or all of the following preferred: Software House, Lenel, AMAG, S2, Brivo, Milestone, Exacq, Axis, Bosch, Commend, DMP, Open Options, Notifier, Fluidmesh or ONSSI</li><li>Possess or has the ability to obtain proper state licensing once hired (Low Voltage D license, Alarm Installer Lic. etc.)</li><li>Ability to meet deadlines and work in a fast based environment with minimum direction</li><li>Good communication skills for effective interaction with internal &amp; external customers</li><li>Strong troubleshooting skills and mechanical aptitude</li><li>Ability to be on-call on a rotational basis</li><li>Must be detail-oriented and organized</li><li>Ability to complete time entry from home on a daily basis via the Internet</li><li>Ability to deliver product familiarization training to end-users</li></ul>

Installation Tech II

MUST HAVE the following knowledge and experience within the following_ <ul><li>5+ Years Security installation and programming experience within, Security Camera/CCTV and Door Access Control </li><li>Advanced expert knowledge in;<ul><li>AMAG </li><li>Genetec</li><li>Lenel </li><li>Software House </li><li>Axis </li></ul></li></ul>DescriptionWhat to expect as a Commercial Security Installation Technician II:-Install, program, and configure, commercial electronic security systems for enterprise commercial clients (door access control, CCTV, intrusion detection, low voltage communication, electronic locks, point sensors, signaling devices, etc..)-Troubleshoot new security installations to ensure the systems are functioning properly and satisfy codes-Supervise Installation Technician I’s on a job as assigned by the Installation Manager-Drive to client commercial sites, with a company issued vehicle, to perform the system installation and confirm the system is operating effectively and meets contract requirements-Run electrical wiring; related activities to include drilling, mounting, trenching, aerial runs, terminating, testing, etc. -Responsible for the connection of control panels, application requirements, wire concealment, and security software installation.-Complete miscellaneous tasks as assigned such as job-site clean-upTop Skills Details<ul><li>5+ Years Security installation and programming experience within, Security Camera/CCTV and Door Access Control </li><li>Advanced expert knowledge in;<ul><li>AMAG </li><li>Genetec</li><li>Lenel </li><li>Software House </li><li>Axis</li></ul></li></ul>SkillsInstallation, programming, troubleshooting, Access Control, CCTV, Security, Cabling, Alarms, fire alarm system, Lenel, Genetech, HoneywellAdditional Skills &amp; QualificationsHigh School Degree, Vocational School or equivalent is required5+ years of experience in the physical security, fire alarm or low voltage communication industry installing field devices, programming systems and managing small jobsExperience with any or all of the following preferred: Software House, Lenel, AMAG, S2, Brivo, Milestone, Exacq, Axis, Bosch, Commend, DMP, Open Options, Notifier, Fluidmesh, or ONSSIPossess or has the ability to obtain proper state licensing once hired (Low Voltage D license, Alarm Installer Lic. etc.)Ability to meet deadlines and work in a fast based environment with minimum directionGood communication skills for effective interaction with internal &amp; external customersStrong troubleshooting skills and mechanical aptitudeAbility to be on-call on a rotational basisMust be detail-oriented and organizedMust possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.Ability to complete time entry from home on a daily basis via the InternetAbility to deliver product familiarization training to end-usersExperience LevelIntermediate Level

Installation Tech II JAX

Description<ul><li>What to expect as a Commercial Security Installation Technician II:</li><li>Install, program and configure commercial electronic security systems for enterprise commercial clients (door access control, CCTV, intrusion detection, low voltage communication, electronic locks, point sensors, signaling devices, ect.)</li><li>Troubleshoot new security installations to ensure the systems are functioning properly and satisfy codes</li><li>Supervise Installation Technician I’s on a job as assigned by the Installation Manager</li><li>Drive to client sites, with a company issued vehicle, to perform the system installation and confirm the system is operating effectively and meets contract requirements</li><li>Run electrical wiring; related activities to include drilling, trenching, and aerial runs.</li><li>Responsible for the connection of control panels, application requirements, wire concealment and security software installation.</li><li>Complete miscellaneous tasks as assigned such as job-site clean-up</li></ul> ﻿SkillsInstallation, Access control, Cctv, Security, Cabling, Alarms, fire alarm system, lenel, genetech, Honeywell Top Skills DetailsInstallation,Access control,Cctv Additional Skills &amp; Qualifications<ul><li>2 to 3 years of experience in the physical security, fire alarm or low voltage communication industry installing field devices, programming systems and managing small jobs</li><li>Experience with any or all of the following preferred: Software House, Lenel, AMAG, S2, Brivo, Milestone, Exacq, Axis, Bosch, Commend, DMP, Open Options, Notifier, Fluidmesh or ONSSI</li><li>Possess or has the ability to obtain proper state licensing once hired (Low Voltage D license, Alarm Installer Lic. etc.)</li><li>Ability to meet deadlines and work in a fast based environment with minimum direction</li><li>Good communication skills for effective interaction with internal &amp; external customers</li><li>Strong troubleshooting skills and mechanical aptitude</li><li>Ability to be on-call on a rotational basis</li><li>Must be detail-oriented and organized</li><li>Ability to complete time entry from home on a daily basis via the Internet</li><li>Ability to deliver product familiarization training to end-users</li></ul>

Description: Our client is looking for a Commercial Security Alarm Installation Technician with the ability to:<ul><li>Install commercial alarm, CCTV, and card access systems.</li><li>Provide reliable, high-quality customer support.</li><li>Instruct customers on system operation and functionality.</li><li>Perform system testing and signal verification.</li><li>Maintain necessary truck stock/inventory (equipment and tools).</li><li>Perform new system installations, upgrades, and additions.</li><li>Organize and utilize technical resources, information, material, and support to ensure efficient execution of assigned tasks.</li><li>Monitor and ensure the progress and completion of assigned tasks.</li><li>Complete and submit all required task-related activities, productivity, and other documentation in a timely manner.</li><li>Must have a strong work ethic.</li><li>Must be detail-oriented.</li><li>Complete other projects as assigned.</li></ul>Skills Needed:<ul><li>Security controls</li><li>Security access</li><li>Security cameras</li><li>Elevator keys</li><li>Access control</li><li>Installation</li><li>CCTV</li><li>Electrical</li><li>Alarm systems</li></ul>Work Environment: The majority of the workday is from 8 AM to 5 PM. However, about 20% of the time, the role may require different hours depending on the customer. For example, projects at a large grocery store may need to be completed outside of business hours. Experience Level: Intermediate level

Installation Technician

DescriptionA client of TEKsystems is seeking a talented individual with a strong background in IT, preferably with knowledge of data analysis and visualization to join our team as a Data Literacy Instructional Designer. This role will be responsible for developing engaging learning content focused on data literacy, including the development of instructor-led and on-demand learning resources, interactive learning experiences, and skill-based community events. The ideal candidate will have excellent communication skills, a proactive attitude, and a passion for empowering others with data skills. Key Responsibilities:•	Develop high-quality learning content for data literacy, including video tutorials, interactive materials, and written guides.•	Develop interactive courses and learning materials using Articulate and Vyond software for the organization&#39;s learning management system•	Collaborate with various teams and stakeholders, both internal (e.g., enterprise technology group) and external, to understand their data-related needs and create tailored learning solutions•	Demonstrate strong technical knowledge in areas like data literacy, machine learning, and data analytics to effectively support the team&#39;s work•	Exhibit a &#39;go-getter&#39; attitude, being willing to ask questions, and continuously learning to stay up-to-date with the evolving data-driven initiatives•	Possess excellent communication and interpersonal skills to effectively explain complex data-related topics and support the team&#39;s career development and learning•	Participate in the needs analysis, design and development of training modules•	Storyboarding, authoring, and development of e-learning content and blended learning solutions•	Design, develop and provide production/editing services for audio, photographic, video, and print media assets•	Develop course-specific job aids and performance support materials•	Work proactively with subject matter experts/L&amp;OD Leads on training development needs and gain the confidence of management by demonstrating professionalism and training expertise in a dynamic, changing environment•	Proactively and continuously focus on self-education and development and implementing best practices in training and development through webinars, seminars, and organizations SkillsInstructional design, articulate, Training design, Training materials, Content development, data analysis, vyond, data literacy, visualization Additional Skills &amp; QualificationsLooking for someone that comes from a data/data analytics work history and has created content for data related trainings. Experience LevelIntermediate Level

Instructional Designer

DescriptionDescription	To plan and manage instructional design projects and initiatives within the business unit and/or across the organization. Develop instructional courses tailored to meet the desired learning outcomes and needs of Navy Federal and the learners. Collaborate to implement strategies for educating and training employees to achieve higher levels of performance. Utilize a variety of techniques to define and sequence instructional content and strategies. Create curricula by quickly and efficiently learning/processing large volumes of information and by conducting research on subject matter. Remain supportive of business unit/organizational training needs and refresh the training and materials as needed throughout its lifecycle. Work under minimal supervision. Responsibilities	•	Advise and assist trainers on course evaluation results•	Collaborate with others to plan and design courses and curricula; ensure accuracy of content and test multimedia elements•	Conduct needs assessment on request from business unit management to provide customized training or individual guidance to improve and develop performance•	Create and edit new LMS learning activities; set up required training assignments in LMS; create custom LMS reports•	Create dynamic instructional and training materials using current technologies including references and support tools that reinforce training, increase efficiency and help produce error-free work•	Develop and test course content, training games, graphic designs and other technology driven products•	Develop classroom, on-line and/or independent learning program content that transfers knowledge effectively and brings about desired behavior change•	Develop instructional strategies and courses for a business unit and/or cross-company products and skills•	Evaluate the effectiveness of courses, learning products and delivery methods to ensure that the desired learning objectives and goals are achieved•	Involved in instructional design project teams with multiple deliverables, significant risk and complexity•	Select most effective instructional approach including a blend of instructor-led and/or self-directed techniques•	Select, modify, or establish a design and development model appropriate for a given project; analyze learning needs to assist in establishing learning objectives•	Train internal team members on effective use of classroom materials including ILT and VILT and environments•	Validate and integrate feedback, assessments and course evaluations into current and new training course content and/or delivery vehicle•	Conduct presentations for various groups including leadership•	Perform other duties as assigned Details:•	Strong knowledge of Instructional Design- (3-5 years) of experience (If its 2 years, they need to have very strong technical skills-multimedia/design). They can be taught certain systems but must have a strong Instructional Designer background•	Proficient in E-Learning/Articulate Rise/Storyline•	Experience converting instructor led content to self-based learning•	They won&#39;t be required to present/communication with high level leaders or peers outside of their immediate team SkillsInstructional design, E-learning, Training development, Storyline, Articulate storyline, Camtasia, Adult learning, Customer service, Banking, Data entry, Finance, Microsoft office Top Skills DetailsInstructional design, E-learning, Training development, Storyline, Articulate storyline, Camtasia, Adult learning Additional Skills &amp; QualificationsQualifications	•	3-5 years of instructional design or curriculum development experience or equivalent education.•	Advanced knowledge of Instructional Design Processes (including ADDIE &amp; SAM) and Adult Learning Theory•	eLearning Design experience•	Articulate Rise and Storyline proficient•	Experience converting instructor led content to self-paced•	Ability to adapt to fluctuating workflow•	Ability to compile, organize and present information clearly and concisely•	Experience in evaluating the effectiveness of courses and learning products and delivery methods•	Experience in researching/writing course content and/or developing courses, demonstrations, graphic designs and other technology driven products•	Advanced knowledge of instructional theories, educational psychology, educational theory, tools and resources•	Working knowledge of instructional design to develop courses for products, processes and/or skills•	Effective database and presentation software skills•	Effective organizational, planning and time management skills•	Effective research, analytical, and problem-solving skills•	Effective skill capturing and translating processes and requirements into easily understood terms•	Effective skill collaborating with various external and internal technical and/or functional contacts•	Effective skill communicating with all levels within an organization•	Effective skill in assessing organizational training needs and researching topics for course development•	Effective skill interacting tactfully and effectively in difficult situations•	Effective verbal and written communication skills•	Effective word processing and spreadsheet software skills

Instructional Designer/eLearning Developer

Our Client is a leading healthcare provider dedicated to delivering high-quality care and services to our patients. Their team is committed to excellence, innovation, and compassionate care. They strive to create a supportive and collaborative work environment where every team member can thrive and make a meaningful impact. If you are a motivated and experienced professional looking to advance your career in healthcare management, we encourage you to apply for the role of Insurance Authorization Manager. Apply today and take the next step in your career! Job Title: Insurance Authorization ManagerPay: $25-26/hrSchedule: Mon-Fri Rotating Shift 8:30-5 &amp; 9:30-6Location: Woods Cross, UT Start Date: 4/28 and or 2-weeks post offer1-Step Onsite Interview with Intake Director Job Description:We are seeking a detail-oriented and experienced Insurance Authorization Manager to join our team in Woods Cross, UT. The ideal candidate will be responsible for overseeing the insurance authorization process, ensuring timely and accurate processing of insurance claims, and managing a team of authorization specialists. Key Responsibilities:<ul><li>Oversee the daily operations of the insurance authorization department.</li><li>Ensure timely and accurate processing of insurance authorizations and claims.</li><li>Manage and train a team of authorization specialists.</li><li>Develop and implement policies and procedures to improve efficiency and accuracy.</li><li>Collaborate with healthcare providers and insurance companies to resolve authorization issues.</li><li>Monitor and analyze authorization metrics to identify areas for improvement.</li><li>Stay updated on industry regulations and changes in insurance policies.</li></ul>Qualifications:<ul><li>Bachelor&#39;s degree in healthcare administration, business, or a related work experience</li><li>Minimum of 3 years of experience in insurance authorization or a related role.</li><li>Strong knowledge of insurance authorization processes and healthcare regulations.</li><li>Excellent leadership and team management skills.</li><li>Strong analytical and problem-solving abilities.</li><li>Exceptional communication and interpersonal skills.</li><li>Proficiency in relevant software and systems.</li></ul>Benefits:<ul><li>Competitive salary</li><li>Health, dental, and vision insurance</li><li>Retirement plan</li><li>Paid time off</li><li>Professional development opportunities</li></ul>Experience Level:Intermediate - Expert

Insurance Authorization Manager - Elderly Care Facility

DescriptionResponsible for ensuring correct and timely reimbursement from third party payors for services provided by Anesthesiology group. The Collections Rep will appeal, re-bill, and perform other necessary actions to collect revenue. The Collections Rep will be involved in other AR related projects on a daily basis. The Collections Rep will employ appropriate resources to investigate, analyze, identify and reduce barriers to correct adjudication, such as issues involving Network Set-Up, Fee Schedules, Denial Management, and Contract Compliance. The primary focus of this position is to maximize reimbursements through the timely follow up of accounts. - Proven working experience as a Collections/Account Receivable Rep- Solid understanding of insurance follow-up, denials, reimbursements, contracts and insurance policies- Investigate Accounts identified as low pays, denials, or otherwise (75%) • Review accounts in work file/queue and take appropriate steps to resolve accounts in compliance with contracts, agreements, or appropriate measures.• Contact insurance company/third parties by telephone, letter, fax, e-mail, etc. as needed.• Include complete and appropriate comments on actions taken to resolve accounts.• Review and perform analysis and trending to identify possible barriers to correct and timely claim submission, claim processing, provider enrollment, among others which may result in non-payments, delayed payments, or low payments.• Transfer accounts when necessary and only after confirming updated registration or eligibility.• Ensure that all claim submissions, appeals, and requested information is provided within the required time frame to avoid timely filing issues and processing delays.• Properly handle all other insurance explanation of benefits that require other activities or reconciliation.• Request and include correct and appropriate attachments as required and in accordance with policies and procedures.• Assist with special projects, audits and reconciliation as necessary.-- Reconcile credit balances and submit requests for refunds in accordance with policies or when applicable or contact Payor to initiate off-sets/retractions of incorrectly paid services when possible. (15%)- Investigate and submit for approval write off allowances and/or adjustments that have reasonable justification in accordance with contracts and policies. (10%)- Interact professionally and productively with Co-workers and staff in areas such as registration, Physician Billing, and Patient Access and Revenue Cycle, and others.- Meet minimum production and performance target goals.- Work correspondence daily. Additional Skills &amp; QualificationsNeeds someone with min 2 years ideally 5-7 years of insurance follow-up, AR collection, denial management for commercial and government payors. Anesthesia experience is preferred. EPIC experience is necessary. Knowledge of word processing, electronic mail, and spreadsheet applications.• Must be proficient in Microsoft Excel. Must be comfortable working with large data sets.• Excellent analytic skills.• Excellent interpersonal and organization skills.• Ability to handle multiple tasks, meet deadlines and handle confidential materials.• Excellent phone etiquette. Strong customer service and phone skills.

Insurance Follow Up Representative

TEKsystems is seeking an insurance sales manager to join our clients team! DescriptionInspire and lead a team of licensed Sales Agents to exceed sales goals while delivering an exceptional experience to small business customersMonitor performance and quality by tracking key sales metrics, analyzing individual and team results, and conducting regular QA reviewsCoach, develop, and empower Sales Agents through personalized feedback, one-on-ones, and ongoing performance conversationsRecruit, onboard, and train new team members, ensuring a smooth ramp-up and strong foundation in THREE’s product and sales processDrive continuous improvement by refining sales tactics and implementing process and technology enhancements that drive efficiency and results Skills &amp; Qualifications5+ years of commercial P&amp;C insurance experience, with deep knowledge of coverage types and how they apply across industries2+ years of sales team leadership experience, ideally in a high-velocity environmentProven track record of exceeding sales targets and driving measurable team performanceStrong command of the end-to-end insurance sales process, with the ability to coach others through sales flows, develop personalized growth plans, and continuously improve internal practicesStrong communicator with the confidence and credibility to educate agents and prospects about an innovative commercial insurance productComfortable working in a tech-enabled, fast-paced environment with evolving tools and processesStrong analytical skills and familiarity with CRM and sales reporting tools to assess performance and guide decision-makingActive Property &amp; Casualty license required

Insurance Sales Manager

At least 2 years of healthcare administrative experience is REQUIRED**<ul><li>Handles order for medical devices. </li><li>Receive the orders from the sales team and process benefit and insurance verification, (have they met their deductible, what is there out of pocket, and manages the order)</li><li>Plays a crucial role in supporting our sales team by managing administrative tasks and orders</li><li>Contacting insurances on eligibility and coverage</li><li>Managing orders and partnering with sales team on any issues or outstanding balances. </li><li>Following up on medical records and faxes from the clinic in regards to orders.</li></ul>Skills<ul><li>insurance verification, customer service, sales support, eligibility and benefits</li></ul>Additional Skills &amp; Qualifications<ul><li>Familiarity with CRM software and sales tools.</li><li>MS suite </li><li>Knowledge of insurance requirements</li><li>Excellent organizational and multitasking skills</li><li>Strong communication and interpersonal abilities.</li><li>Ability to work independently and as part of a team.</li></ul>

Intake Coordinator

Description
					M-F
7:30am-4pm

-Input prescriptions into Salesforce (typically 30-35 a day)
-Review medical records of patients and prescriptions
-Review the medical policies and records for the insurance companies
-Follow up on any missing information or discrepancies
-Reach out to provider or doctor for any follow up information needed
					Skills
					customer service, healthcare, medical record, claims
					Top Skills Details
					customer service,healthcare
					Additional Skills &amp; Qualifications
					-Customer Service (within an office environment)
-Healthcare exposure in previous role
					Experience Level
					Intermediate Level

DescriptionThe Intake Specialist has a broad range of responsibilities including accurate and timely data entry, understanding, and selecting inventory and services in key databases, communicating with referral sources, and appropriately utilizing technology to notate patient information/communication. Intake Specialist’s schedules can vary based on the need of the branch. <ul><li>Enters referrals within allotted timeframe as established; meeting productivity and quality standards as established.</li><li>Communicates with referral sources, physician, or associated staff to ensure documentation is routed to appropriate physician for signature/completion.</li><li>Accurately enters referrals into appropriate system based on the type of referral obtained.</li><li>For non-Medicaid patients communicates with patients their financial responsibility, collects payment and documents in patient record accordingly.</li><li>Follows company philosophies and procedures to ensure appropriate shipping method utilized for delivery of service.</li><li>Answers phone calls in a timely manner and assists caller.</li><li>For non-Medicaid patients communicates with patients Responsible for reviewing medical records for non-sales assisted referrals to ensure compliance standards are met prior to a service being rendered.</li><li>Responsible for contacting patient when documentation received does not meet payer guidelines to provide updates and offer additional options to facilitate the referral process.</li><li>Works with sales team to obtain necessary documentation to facilitate referral process as well as support referral source relationships.</li><li>Must be able to navigate through multiple online EMR systems to obtain applicable documentation.</li><li>Works with verification team to ensure all needs are met for both teams to provide accurate information to the patient and ensure payments.</li></ul>

Intake Specialist

Now Hiring: Intake Specialist– Entry Level Location: Newton, IowaTarget Start Date: 4/21/2025Schedule: Monday - Friday 8:00am - 5:00pmPayrate: $16/hr DescriptionThe Intake Specialist has a broad range of responsibilities including accurate and timely data entry, understanding, and selecting inventory and services in key databases, communicating with referral sources, and appropriately utilizing technology to notate patient information/communication. Intake Specialist’s schedules can vary based on the need of the branch. SkillsCustomer service, Microsoft office, Data entry, Customer support, Call center Additional Skills &amp; QualificationsAbility to appropriately interact with patients, referral sources and staff.Decision MakingAnalytical and problem-solving skills with attention to detailStrong verbal and written communicationExcellent customer service and telephone service skillsProficient computer skills and knowledge of Microsoft OfficeAbility to prioritize and manage multiple tasksSolid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction

Our client, a leading North American manufacturer of industrial lubrication equipment, is looking for an International Representative. Description • Manage related systems and Export / Import Customs Documentation Compliance• Support Trade Lane implementations of Import / Export flows (e.g. working closely with Freight Forwarders, Customs Brokers, Customs, Shipping Warehouseand Receiving Unit• Responsible to operate compliant Import and Export Customs procedures and requirements• Map and document Customs Compliance Processes, Procedures and Work Instructions• Identify, recommend, and implement process improvements• Coordinate and maintain customs clearance processes for unit’s imported products into USA• Activities include: coordinate daily customs activities, broker management, check entries for accuracy, validate entries to determine duty and fees owed, freightforwarder management, ensure export documentation is compliant• Report and reconcile duty and fees with internal accounting, as required• Manage and prepare Preferential Origin Certificates and Certificates of Origin• Maintain internal Customs data, including products / tariff classifications, updating information, deleting obsolete information, purging documents, and archiving files• Determine the Customs Tariff (HTS) coding for incoming products• Troubleshoot Customs issues and internal Customs system problems• Manage and coordinate Customs programs (e.g. C-TPAT, etc.) as applicable• Attend seminars and courses to keep abreast of current and future Customs and Importing / Exporting compliance changes Skills &amp; Qualifications• Minimum 4-year Degree in Logistics, Supply Chain, Business, related field or comparable International Trade Services experience• Excellent operational knowledge of US Customs regulations around Importing /Exporting• Excellent knowledge in US general trade compliance matters affecting Importers /Exporters• General knowledge of business functions around international trade, including Purchasing, Transportation, Warehousing and Port procedures• Minimum 5 years of Logistics / International Trade experience.• Demonstrated success in process management experience.• Operational Lead or Supervisory position with Customhouse Broker or Freight Forwarder.• Customs Compliance Specialist (CCS) preferred.• Licensed Customs Broker (LCB) Customs Broker License is a plus• Prior knowledge or experience in Lubrication products and systems is a plus Experience LevelIntermediate Level

International Trade Representative

Description
					About the Role:
Are you detail-oriented and highly organized with a strong aptitude for managing inventory? Join our team as an Inventory Control &amp; Receiving Specialist, where you’ll play a crucial role in overseeing incoming shipments and maintaining accurate inventory records. In this position, you’ll be responsible for receiving, unpacking, verifying, and recording materials to ensure smooth operations and efficient stock management. 

Key Responsibilities:
•	Deliver or route items/materials to departments using hand truck or sorting bins
•	Maintain organization and cleanliness of Warehouse, External Warehouse, and overstock floor
•	Offload shipments from external vendors and move material to designated locations after verification
•	Remove all paperwork, including packing lists, from shipments upon delivery
•	Tag products with color cones to assist in the timely movement of materials
•	Properly tag and identify parts related to jobs, both internal and external
•	Perform receipt inspection of parts and materials, verifying quantities and condition
•	Address discrepancies such as damage, shortages, or nonconformance with the Supervisor
•	Communicate with carrier representatives for delivery arrangements and instructions
•	Unpack and examine incoming shipments, reject damaged items, and resolve shortages
•	Update bin locations as new parts are received and ensure accurate recordkeeping
•	Take inventory and cycle counts, reporting shortages to the purchasing agent or inventory manager
•	Work with Bill of Materials Coordinator to ensure the correct parts are pulled for jobs
•	Issue parts to production as needed, documenting issuances and handling excess parts
•	Assist with warehouse prep for physical inventory and perform stock checks as required
					Skills
					Customer service, Support, Microsoft office, Help desk support, Imaging equipment, Asset management, Troubleshooting, ERP, ms office suite
					Top Skills Details
					Customer service,Support,Microsoft office,Help desk support,Imaging equipment,Asset management
					Additional Skills &amp; Qualifications
					•	Regularly required to talk, listen, stand, walk, crouch, bend, and use hands.
•	Must be able to lift up to 50 pounds regularly and occasionally up to 100 pounds (assistance available).
•	Specific vision requirements include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
					Experience Level
					Intermediate Level

Inventory Control And Receiving Specialist

Job Title: Inventory Specialist Pay: $20/hr. Start Date: 4/28th Schedule: Shift will be between Mon-Fri 7am - 5pm PST (8-hr shift)Location: Onsite, Las Vegas NV 89118 Job Details:<ul><li>Assist with invoicing end clients.</li><li>Knowledgeable of product support and warranties, leasing, maintenance, and software contracts, as well as hardware purchases, and license information.</li><li>Troubleshooting </li><li>Maintain appropriate levels of consumables.</li><li>Receiving and tagging equipment.</li><li>Auditing inventory.</li><li>Entering asset information into asset tracking software system.</li><li>Ensure line items of the purchase order with the packing slip and ensuring the quality of the materials received.</li><li>Responsible for overseeing shipping defective/warranty equipment to vendor and arranging replacement.</li><li>Assist with updating and maintaining inventories for all equipment and supplies including location, asset tag number serial number make and model of equipment.</li><li>Coordinate with Deployment Technician service calls for equipment installation and maintenance as needed.</li><li>Assist with all surplus inventories including recording all End of Life (EOL) inventories and disposal</li></ul> QUALIFICATIONS:•	Experience working in CRM/Software Ticketing programs preferred.•	Prior experience in the Payment/POS/ATM Industry preferred.•	Strong computer proficiency -- including Microsoft Office, Internet, Outlook, etc.•	Spelling, punctuation, and grammar skills are also important for all positions within the company. •	Technical aptitude required, including basic troubleshooting, settings updates/etc. •	Experience in a fast-paced office environment.•	Ability to take initiative and utilize innovative techniques.•	Ability to interact with various departments throughout the organization.•	Ability to participate as a team player.•	Ability to plan, prioritize and coordinate daily tasks; time-management is key.•	A positive attitude, professional work ethic, ability to learn quickly and excellent verbal communication skills are a must!•	Ability to lift/carry boxes up to 50 lbs.

Inventory Specialist

DescriptionResponsible for verifying and processing daily invoicesCheck job tickets for description of work completed, extra parts used on the job, and required paperworkProcesses billing transactions in a timely and productive mannerEnsure all job labor is costed and billed correctly on each job ticketAudit job costs to assure costing is in line with the billed amountMeets production goals and month end processing requirementsOther responsibilities as assigned Attention to detail!!!The position is responsible for completing customers invoices in various different platforms. This role is an entry level, we are looking for people that are self-motivated, self-driven, pay close attention to detail, and can be trusted to perform on their own. This is not a position that has a lot of interaction from others. The ideal candidate will definitely be someone that is looking more for data entry and are rather introverted. Very data entry heavy. SkillsData entry, Invoicing, administrative support, administrative skills, accounts receivable, accounts payable Additional Skills &amp; QualificationsMust have strong attention to detailNeed to be able to multi-task and work efficiently in a fast-paced work environmentStrong Microsoft Office and computer skillsOne (1) year office experienceAccounts Payable or Receivable experience preferred Experience LevelExpert Level

Invoice Secialist

Description
					Responsible for verifying and processing daily invoices
Check job tickets for description of work completed, extra parts used on the job, and required paperwork
Processes billing transactions in a timely and productive manner
Ensure all job labor is costed and billed correctly on each job ticket
Audit job costs to assure costing is in line with the billed amount
Meets production goals and month end processing requirements
Other responsibilities as assigned

Attention to detail!!!
The position is responsible for completing customers invoices in various different platforms. This role is an entry level, we are looking for people that are self-motivated, self-driven, pay close attention to detail, and can be trusted to perform on their own. This is not a position that has a lot of interaction from others. The ideal candidate will definitely be someone that is looking more for data entry and are rather introverted. Very data entry heavy.
					Skills
					Data entry, Invoicing, administrative support, administrative skills, accounts receivable, accounts payable
					Top Skills Details
					Data entry,Invoicing,administrative support,administrative skills
					Additional Skills &amp; Qualifications
					Must have strong attention to detail
Need to be able to multi-task and work efficiently in a fast-paced work environment
Strong Microsoft Office and computer skills
One (1) year office experience
Accounts Payable or Receivable experience preferred
					Experience Level
					Expert Level

Invoice Specialist

DescriptionPosition Title: IT ManagerReports To: Regional DirectorFLSA Status: ExemptAbout the Company:Our goal as an organization is to invest in our employees to better the quality of education in schools and to give our employeesthe opportunity for a career path in IT. Learn from a wide range of equipment, different environments, and learn from others’technical diversity. To be successful in this role, you’ll need to be extremely collaborative, an excellent troubleshooter, a superbcommunicator, and a team player. Eager to work for a company that values career trajectory, positive environment, and makinga difference in education? Look no further and apply today with Vinson!What it’s Like to Work HereOur team members all share a positive attitude, problem-solving abilities, and patience, enabling them to provide excellent customer service. Our culture, pluscontinuous opportunities for growth, has resulted in positive working relationships. Don’t miss out on this job opening with us!POSITION SUMMARYThe IT Manager will manage a group of IT Field Technicians while acting as the point of contact for clients in the assigned region.This role will work closely with clients to prioritize requests and develop and complete tasks in a manageable sequence. Theposition has significant room for growth and professional development.ESSENTIAL DUTIES AND RESPONSIBILITIESIncludes, but is not limited to the following: Technical ExecutionAct as a coach to help IT Field Technicians learn and advance their skill sets. Act as a player in the field and work alongside FieldTechnicians on a daily basis.● Manage and provide support for technology-related projects (ex. Security Camera system setups, Upgrading orrewiring rooms, -Upgrading Technology)● Serve as an escalation for Field Technicians as it pertains to End User Devices and Data &amp; Application services support● Communicate updates to Grid Services Team and make necessary documentation updates regarding Account ServicesSheet● Communicate updates to Grid Services Team and make necessary documentation updates regarding the Network &amp;Infrastructure Sheet● Work with Grid Team to provide information for Annual Audit of Accounts &amp; Groups● Identify new projects with the client and work with the Project Manager to build out the project● Work in conjunction with Grid Services to implement Vinson Group, LLC standardized solutions for technology projects● Deliver project communication to clients and staff● Ensure projects are completed within the designated timeline● Close out projects upon completion● Escalate Network &amp; Infrastructure and Data &amp; Application Services tickets to Grid Services as needed● Follow up on aged tickets (over 30 days old) by updating the ticket with a note no longer seven days● Confirm tickets are completed promptly and properly. Provide follow-up on unresolved tickets● Conduct daily team calls as needed● Conduct monthly operations meetingsClient FocusWorks closely with the executive team and stakeholders to develop a shared vision with long-term, big-picture perspectives on adistrict&#39;s goals to plan for meaningful and effective uses of technology; provide leadership in creating a vision of how technologycan help meet district goals.● Develop action plans, set timelines and maintain continuous communication to manage the client’s expectations on aday-to-day basis● Assist Regional Director of Technology in creating milestones, tasks, and planning for clients● Deliver the services outlined in the support contract developed for each client● Communicate project milestones and updates on project status to the client● Communicate outages to clients and staff on a consistent level● Act as a point of contact for Clients ordering technology equipment● Own 3rd Party Vendor Sheet and confirm it is updated and accurate● Own client Inventory documentation and ensure it is updated throughout the year● Own all updates to the account services sheet and ensure audit milestones are complete● Communicate with Clients as it relates to critical/high visibility issues and escalate grievances as appropriate● Verify clients receive their bi-weekly Health Check Report (tickets on hold)● Schedule a monthly/quarterly meeting with all clients to conduct Operations Meetings (as outlined in the contract)● Collect feedback on the technician’s performance from the clientTeam LeadershipLeading and supporting teams of IT Field Technicians for decision-making, technology support and professional development.● Ensures accuracy for both Time and Data Entry by reviewing/submitting timesheets on a weekly basis● Delegate daily work to Field Technicians and schedule them by location● Manage project deadlines and communicate any project issues to the team/upper management as appropriate● Serve as point of contact for Field Technicians with questions/issues and provide guidance or escalation● Set an example for the team by consistently demonstrating a high level of professionalism● Act as a mentor and provide coaching and training to Field TechniciansRevised 3/13/2023● Conduct quarterly Touch Points and Annual Reviews with Field Technicians● Conduct and document weekly Field Team Huddle calls to discuss any issues, company updates or client feedback● Participate in scheduled Regional Director lead team meetings and quarterly company trainingRequired Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listedbelow are representative of the knowledge, skill, and/or ability required.● IT related experience● Ability to think critically, problem-solve, communicate and manage task execution● Ability to strategically plan, organize and establish priorities to achieve results● Strong interpersonal and communication skills to effectively interface with clients and management● Ability to work under tight deadlines while maintaining a high-quality level of work● High level of professionalism, ethics, and integrity, with the ability to build relationships while ensuring compliancewith all company policies● Detail-oriented and well-organized, with the ability to effectively manage a high-volume workload● Able to handle sensitive/confidential situations and documentation● Growth mindset with a passion for new challenges, continued growth, and feedback● Ability to motivate a team to work together, handle deadlines, and manage multiple responsibilities● Strong analytical, interpersonal, written, and communication skillsWork with Grid Team to provide information for Annual Audit of Accounts &amp; Groups:● Identify new projects with the client and work with Project Manager to build out the project● Deliver project communication to clients and staff● Ensure projects are completed within the designated timeline● Close out projects upon completion● Escalate Network &amp; Infrastructure and Data &amp; Application Services tickets to Grid Services as needed● Follow up on aged tickets (over 30 days old) by updating the ticket with a note no longer seven days● Confirm tickets are completed promptly and properly. Provide follow-up on unresolved tickets● Conduct daily team calls as needed● Conduct monthly operations meetingsPreferred Qualifications:● Associate’s degree in Computer Science, Information Technology, Business Administration, or a related field● 3+ years of Education Information Technology experience● Industry Certifications related to the position● Experience working in a school or educational environment● Experience managing or mentoring employeesPhysical Demands and Work Environment:This job operates in a professional school environment. This role routinely uses standard office equipment such as computers,phones, photocopiers, filing cabinets, and fax machines. Other Physical Demands include:● Ability to talk, hear, and use hands and fingers to manipulate computer keyboard, objects, or controls.● Requires employee to frequently stand, climb, crawl, walk, pull and/or push.● Vision abilities (with correction) include close, distance, and ability to adjust focus.● The ability to communicate information and ideas in speaking so others will understand.● Prolonged periods of sitting at a desk and working on a computer.● Must be able to lift 50 pounds at times.Revised 3/13/2023Position Type and Expected Hours of Work:This is a full-time position, and typical work hours are Monday through Friday, 40-hours. Our hours of operation are from 7:00AM and 5:00 PM. We offer flexible schedules from within this time frame to fit your needs. Overtime may be required on anas-needed basis.Benefits for full-time employees:● 401(k) after 6 months of employment● Health Insurance● Dental Insurance● Vision Insurance● 120 Hours of Paid Time Off● 10 Paid Holidays● Life Insurance● Paid Monthly Team Lunches● Hours of Operation: Monday – Friday● Mileage Reimbursement● Company Phone or Personal Phone Reimbursement● Flexible Schedule● Being Part of a Team vs. Being a Number● Friendly Working Environment● Vinson is an Equal Opportunity Employer - Minorities/Females/Disabled/Veteran - &quot;Know Your Rights&quot;Skillsproject management, technical support, management skills, office 365, windowsTop Skills Detailsproject management,technical support,management skills,office 365,windowsAdditional Skills &amp; QualificationsPast educational experience is a plusExperience LevelIntermediate Level

It Manager

DescriptionJob DescriptionThe IT Technical Support Analyst is a member within the End User Services team and is responsible for providing technical assistance to both business users and other IT team members. This role is responsible for analysis and problem solving to facilitate installation, implementation, maintenance, education, and documentation of IT services via the IT Support Desk and following the IT Service Management processes. Familiarity with and knowledge of hardware, software, networking, and customer service practices are requirements for success in this position. In addition, good interpersonal skills are necessary to interact with customers, business team members, and other IT Teams. SkillsTroubleshooting, Customer service, Desktop, Support, Technical support, Help desk support, Active directoryTop Skills DetailsTroubleshooting,Customer service,Desktop,Support,Technical support,Help desk support Additional Skills &amp; Qualifications&gt; certs or personal experience are a plus... A+ or build their own PC

It Support Analyst

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Explore a wide range of job opportunities that match your skills and career goals.

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Create a professional resume that captures the attention of top employers with our easy-to-use tool.

Resume Builder

Prepare for your next interview with our expert tips and strategies.

Interview Prep

Discover in-depth profiles of leading employers to find your ideal workplace.

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Develop in-demand skills with curated courses for today’s job market.

Courses

Access career resources and job postings anytime, anywhere with our app.

Mobile App

Source skilled, diverse talent and build your team.

Talent Acquisition

Access skilled, diverse talent ready to excel via our AI-driven platform, virtual events, and recruitment services.

CareerCircle TalentConnect

Transform your workforce and hiring practices with targeted diversity and disability inclusion trainings.

InclusiveU

Broaden your talent pool with dedicated support for professionals with disabilities.

Getting Hired Powered by CareerCircle

Mission aligned solutions supporting Non-Profit Organizations, Educational Institutions, and Local Workforce Development Boards.

Upskilling & Job Advocacy

Upskilling solutions designed to empower members with in-demand skills training and ongoing support for successful certificate completion.

CareerReady

Job advocacy solutions to connect job seekers to inclusive employers through dedicated recruiting support.

CareerAdvocacy

Learn how we connect underserved communities with careers and build skilled, diverse talent pipelines.

About CareerCircle

Discover answers to common questions and gain insights into our goals and services.

Reach out to us for inquiries, support, or to learn more about our mission and services.

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Access our virtual career fairs, job seeker workshops, and employer focused webinars.

Events

Discover real-life success stories of how we’re transforming lives and building skilled, diverse talent pipelines.

Case Studies

Get the latest news and updates on our mission, partnerships, and community impact.

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